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Real Consumer Group Takes Aim At Fake Ones
Free press highlights use of 'astroturf' in telecom...again...
04:18PM Thursday Aug 20 2009 by Karl Bode
With the network neutrality circus back in town, the use of bogus grass roots groups (aka "astroturf") is again on the upswing as corporations lobby Uncle Sam to prevent network neutrality legislation. Such misleadingly named groups (grandmothers for network justice?) are used by corporations in every sector to give the illusion of broad consumer support for ideas that are anti-consumer. In telecom, that means supporting metered billing (it's patriotic!) higher prices (it's good for you!) and fewer consumer protections (all government regulation kills puppies, fellow patriot).

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Free Press, one of the few consumer advocacy groups these days that actually represents consumers without taking corporate cash, this week took aim at astroturf, highlighting how many additional consumers could be wired for the amount of money spent on misleading lobbying. The group went a little further by creating a handy interactive graphic on the subject.

Comcast's annual lobbying budget jumped from $570,000 in 2001 to $12.5 million in 2008, while cable lobbying group the NCTA doubled its lobbying budget to $14.4 million during the same period. Verizon's lobbying rose to $18 million in 2008 from $8.2 million in 2001, while AT&T's annual budget fattened to $15.1 million in 2008 from $6.1 million.

But direct lobbying budgets are only a very small part of it. Those numbers don't include the hiring of smear merchants, the creation of artificial consumer advocacy groups, or the use of legitimate disability and minority groups, who parrot whatever company positions they're told to in exchange for a nice new events center. Collectively, this creates the illusion of broad support for laws or policies that a public majority would never actually support. Like oh, broadband caps as low as 1GB with per gig overages that require second mortgages.

"The fake grassroots groups are spending major resources to deceive the public and promote agendas of the corporations that sign their paychecks," said Timothy Karr, campaign director of Free Press. "We need transparency, accountability and honest debate. The crucial policy decisions being made right now about the future of the Internet must be based on independent research, reliable data and facts. The phone and cable companies must stop distorting the issues and hiding behind their astroturf groups, sock puppets and hired shills."

Sure, ok -- but nobody ever seems to have a real solution to this problem. I've been complaining about these groups for a decade but they only seem to get worse (see the current health care "debate" as exhibit A). Corporate "personhood" gives the companies involved the right to free speech, but should there be restrictions forcing companies to only speak as themselves? Artificial consumer groups and other forms of disinformation are the worst sort of propaganda -- but outside of consumer education (or napalm) what exactly is the solution?

99 comments

Earthlink Still Clings To Life
Recession sales pitch didn't seem to help much...
02:14PM Wednesday Aug 05 2009 by Karl Bode
Earlier this year, we noted how the press became enamored with the idea that the recession was driving people back to dial-up, even if reporters lacked a shred of data to support the idea. The articles (be they from the Associated Press, Tampa Tribune or Chicago Tribune, all started with the sad tale of some poor Joe or Jane who decided to slum it on 56kbps because his or her retirement fund tanked.

They went on to infer a broader trend was afoot, despite quoting analysts in their own pieces who insisted otherwise. Many of the stories quoted Earthlink's Kevin Brand, who got the opportunity to pitch sluggish, frequently unreliable dial-up to the nation's cheapskates and masochists as part of a $7.95/month dial-up "recession special," which kind of floated over the fact that you also need a traditional landline:
"If you need a job, you really need to stay connected," said Kevin Brand, EarthLink's senior vice president of product management.
story continues..

39 comments

Is Verizon Considering Metered Billing?
Or just fighting regulation that would prohibit the option?
02:14PM Thursday May 28 2009 by Karl Bode
There's not a broadband provider out there who wouldn't instantly begin billing you by the byte if they thought you (the consumer) would sign off on it. Unfortunately for them, Time Warner Cable's recent PR disaster illustrated that consumers aren't sold on low caps and high overages when broadband delivery costs continue to drop. Many customers may be stupid, but they can apparently read Time Warner Cable's 10-K form, which shows that flat-rate billing has provided Time Warner Cable with very healthy profits.

Meanwhile, Verizon currently doesn't cap or meter their FiOS customers, which acts as a deterrent for competitors in Verizon markets eager to implement metered billing.
story continues..
70 comments

Intel PR Tries To Shore Up WiMax's Sagging Image
Ahead of Mobile World Congress in Barcelona...
(old news - 03:22PM Thursday Feb 12 2009)
If you recall, five years ago or so, when Intel first began really seriously hyping their investment in WiMax, they called the technology "the most important thing since the Internet itself." Half a decade later, much of WiMax's U.S. success now hinges on the new Clearwire joint venture -- whose network build is reportedly facing delays because of the credit crunch. Intel this week went into damage control mode, telling any reporter who'd listen that WiMax struggles in the United States aren't a big deal -- and that globally, the technology will reach 800 million people by 2010. Next week at the Mobile World Congress in Barcelona, you can expect Intel to unleash an even larger public relations blitzkrieg aimed at shoring up WiMax's sagging image, while keeping AT&T and Verizon at bay.

26 comments

Verizon's Open Development Initiative? So Far It's A Joke
Opinion: open access plan more PR than substance...
(old news - 01:11PM Thursday Jan 08 2009)
Late in 2007, Verizon made a big deal about "opening up" their wireless network. The announcement got a huge amount of kudos from the press, the news wires filling with talk about how Verizon had turned a corner and embraced the new, open wireless paradigm (either voluntarily or by force). In reality, Verizon Wireless executives were never going to fully embrace being a "dumb pipe" provider, but for some reason, they were given the benefit of the doubt.

We will allow customers to connect any device that meets our minimum technical standards, and be activated on our network.
story continues..
24 comments

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