Review of VoicePulse for Business & Wholesale
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Member review of VoicePulse for Business & Wholesale


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Reviews:
read 27 reviews (23 positive) (2 negative)
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$25 per month avg ($25 to $25)

real_goose Review by real_goose
UPDATED: 148 days ago
member for 8.6 years, 833 visits, last login: a few hours ago


Grosse Pointe,Wayne,MI
Contract price not specified.
about 1 days
"Prepaid service with asterisk specific software"
"Call quality now so-so; massive rate increase"
"Plays well with asterisk and no junk fees - now over priced"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Evoice
    ·AT&T U-Verse
    ·Comcast
    ·callwithus
    I learned about VoicePulse Connect from the PBX in a flash provider forums. In mid December they had a special trial available with $2 of free service to try them out. This is the SIP Trunking (Prepaid) service they list under Small & Medium Business on their web site.

    Calls to 800 numbers are no charge. There is no 911 service. I still keep a cheap POTS line for various reasons and thus don't want to pay again for 911 service with VOIP providers.

    A DID would be $11 month, but I don't need that either since I have my Grand Central DID coming in to a Gizmo5 trunk in addition to my $14 ($20+ after taxes and fees) POTS line and an eVoice Athens Greece DID terminating into my asterisk server.

    I had to fill out a form with credit card info, sign it, and fax it in. Unfortunately, there was no fax number on the form or on their website. I sent an email to support and received at least 2 calls to my recorder and an then an email reply. After faxing in the form, I had to call in to be verified. They seem to be very afraid of fraud, but it wasn't really a hassle.

    VoicePulse Connect has software to add to asterisk servers that makes installation a no-brainer. Not all their tools work for me, but I was able to turn off the problem module. I sent an email about the problem and got calls the next morning because nonemergency support is only available 9-5 Eastern time. (I would've been happy with an email response.)

    They have pairs of primary and backup server entries for the east and west coasts. If the first server is unavailable, the asterisk configuration automatically uses the backup server.

    Update 6/20/2009 (6/28 re-edited update & ratings)

    Rates increased without notice. Domestic calls went from .007 to .019 and calls to Greece from .017 to .025. Prices are now barely reasonable, but no longer great. Changing without notice is not reasonable. Even worse my wife informs me that calls to Greece have unacceptable quality for last month or so. Have switched international calls to another carrier and will use up existing balance with domestic calls. No more renewals.

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