Review of AT&T CallVantage
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Member review of AT&T CallVantage


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read 193 reviews (132 positive) (25 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
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$25 per month avg ($20 to $30)

3 year trend

NetFixer Review by NetFixer
UPDATED: 179 days ago
member for 5.3 years, 3029 visits, last login: a few hours ago


Murfreesboro,Rutherford,TN
$39 per month
about 23 days
"Dual WAN support, and more likely to be around long term than Vonage,"
"It wasn't around longer than Vonage."
"AT&T: We don't care. We don't have to care!"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings well below consensus)

    I recently ported my two Vonage lines to AT&T CallVantage because I could get a $5.00 per line discount by also having an AT&T wireless account. The questionable long term survivability of Vonage also was a factor, but at this time the lower price for the same class of service was the trigger.

    A major (for me) advantage is that the AT&T CallVantage service/ATA is able to utilize the load balancing features of my dual WAN DI-LB604 router. With the Vonage service/ATA(s), I had to setup the router to only use only one WAN port for VoIP. I don't know if this is due to the hardware/firmware in the AT&T ATA (D-Link DVG-5102S), or to how the AT&T servers handle SIP and RTP traffic, but it was an unexpected pleasant surprise.

    The only operational downside so far is with the AT&T CallVantage voice mail. There is no way to disable it, and no matter how I setup the "Locate Me" function to forward unanswered calls to my cell phones, voice mail usually gets left with the AT&T CallVantage voice mail (which I have setup for the maximum 10 rings) instead of the AT&T Wireless voice mail. That means that the $5.00 per month discount will likely be eaten up by charges for the three text messages that get sent to the cell phones for each AT&T CallVantage voice mail.

    The only real problems were related to delays in porting the two phone numbers, and with canceling the two Vonage accounts (one of them is still active after several attempts to cancel), but neither of those problems are related to the AT&T CallVantage service.

    Update: 05/06/2009

    AT&T CallVantage no longer provides my telephone service because they are discontinuing the service. The official replacement U-verse Voice was not an available choice to me, so I ported one of the CallVantage numbers to a cell phone and dropped the other one. Thanks for reminding us how much you care for your customers AT&T.

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