Review of Comcast Digital VoiceMember review of |
I decided to leave Comcast after having CDV and HSI for a 1.5 years and then cable the last 6 months. Things were good but when the promo pricing runs out it's hard to get a good deal. AT&T U-verse got installed on 2/15 after some issues. So far I like it and I am saving over $60 a month compared to comcast. Downloads about the same without powerboost upload is twice as fast. Same station package I had before. This isn't a promo rate just the regular day to day rate and no contract. Also signed up for AT&T Call Vantage since U-verse Voice isn't an option yet in IL. I have to say I had no issues with CDV. The web portal I had hoped would have moved along much farther then what had. *****Update 9/11/07 So far so good still with CDV. Every so often the modem needs a reboot but otherwise all is working. The web portal has gotten a little better giving the ability now to listen to voicemails on the web and control some features. Still wanting to get that backup number if some thing ever happened like Vonage has. I think since my last post I have only had 2 outages. One was trouble at the head end and CDV/HSI were both out. Came back up in about 40 minutes. The other time was during winter some how my line got disconnected from the pole. Called comcast on sunday when we got back in town and had a tech out monday to fix it. ****** I signed up for CDV back in mid October and ported my Vonage #. Well some things happened with the order and Vonage itself being a PITA. I went to the comcast.net forums and got some help from the tech there. Once Vonage finally released the # then it took 5 days to get Comcast out here to install. Install took no more then 30 minutes. That was swapping out to the new Arrius cable/digital voice modem. Then calling in to have the account updated. Phone is very clear and people comment on it. It's nice to see cell numbers with names vs cellular caller, etc. So far I am very pleased with the service and have had a few friends sign up. Two things that need to be worked on are the web portal and have a backup number if the service does go down. Basically like what Vonage has where you enter a number in the portal and if service goes down the calls get forwarded to that. Followup comments:
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Comcast Digital Voice
Mchenry,Mchenry,IL
$45 per month
about 5 days
"Quality is great, doesn't come off my bandwidth, if internet goes down phone doesn't unless both go."
"Web portal needs some serious improvements and the ability to modify phone features via the web."
"I am very happy for the price."
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