Review of Westband Networks Inc.
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anon Review by (hidden by request)
Posted: 4.6 years ago
(review was emailed from domain corp.earthlink.net)


Middletown,Dauphin,PA
$52 per month
Verizon
CLEC party: Covad
"very stable service"
"deactivation from thier service was difficult and still no refund for overbilled months"
"Had a great time with their service until it was time to move and could not deactivate"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    Their service was excellent though they are not the fastest provider in the area. They were the first DSL provider to service our area. Very reliable connections, I think it was only down once during the entire year and a half I was with them. The only negative is that they continued to bill me after repeated attempts to deactivate my service. They finally stopped billing me but have never credited me back even though they have promised on several occasions that they would reimburse me for the 3 extra months they charged me. Still waiting for my refund, doubt I will ever see my lost $150.00

    Craig T

    Middletown, PA

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steved1234 Review by steved1234
Posted: 6.2 years ago
member for 6.2 years, 2 visits, last login: 2.6 years ago


Nashua,Hillsborough,NH
Contract price not specified.
about 20 days
Verizon
CLEC party: Choice One Communications
"Very knowable and will to do what it takes..."
"Don't responed to email... You need to call them..."
"The best ISP so far...."
Pre Sales information:
Install Co-ordination:
Tech Support:
Value for money:

    Westband Networks is my 3rd ISP in so many years and they are
    by far the best I've ever delt with. I've been using them for
    about 7 or 8 months and had only one down period which was a
    choice one problem. But even then, Westband Called me (yes they
    called me) to figure away around the problem....

    The details are:
    * 256 SDSL ~$50 per/mon
    * 2 static IP address
    * Installtion fee ~ 75
    * Dial up service when DSL link is down

    Installation was very, very easy... No contracts... You simply call
    them and in about 20 days you have service assuming there are
    on line issues (which is normal)....

    On the down side, I've sent them numerous emails and never
    got a respond.... but I've always been able reach somebody
    (using thier toll-free number) within minutes (i.e. I did *not* sit
    on hold forever)....

    The best thing about this ISP is that they are honest and straightforward.
    If they say they are going to do something they do it... and they will
    tell you if they can't.... Its actually refreshing to deal with people like
    this in the service industry because it does not happen very offen!!!


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