Tech support Verizon Online DSL FAQTech support (#1286)
Option 1: Tech support- after pressing this you must pick between DSL and dialup/ISDN.
Option 2: Billing/Pending orders. This will take you to either Billing or Customer Care(who is being trained to handle billing issues)
Option 3: Sales
Option 4: To cancel or disconnect service- this will take you to Retention, once again select between DSL/dialup/ISDN.
Option 5: It's listed as "all other inquiries", but it's actually for Teleproducts. If you need to track equipment or return it for reasons OTHER than cancelling.
FAQ by kadar
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by edited by kadar
last modified: 2002-08-26 17:29:25