Why am I having problems with my 5360? (not working, or slow) SBC DSL FAQ- •The box that the modem is packed in will have the part number listed as 120-5360-520.
•On the modem chassis (the bottom of the modem), the following part number is displayed: 060-5360-023.
If so, a quick and easy firmware upgrade for the modem should solve your problem and get you on your way. Use the appropriate link for your region:
Pacbell
NVbell
SWbell
Ameritech
SNET
SBCglobal
feedback form
by A21