What software do I have to have on my computer to get SBC Phone support to help? SBC DSL FAQ
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1. Windows XP and Mac OS X does not require any software
2. Windows 95,98,ME,NT,2000 and Mac OS 7,8,9.x all require Enternet300 at least, but now prefer the connection manager too
3. Windows 3.x, Linux, Lindows, DOS, or any other version of OS is not supported. Phone support is not very perceptive to these OSes, they are technically supposed to answer your questions but not try to walk you through any specifics. (ie. Configuring TCP/IP stacks, configuring mail clients, etc.)

Email clients include:
Microsoft Outlook Express and now MS Outlook 98 and above is supported BY PHONE SUPPORT.

Netscape 4.7x email is now supported as well.

Browsers:
IE6 and back to 5, Netscape 4.7x to 6 and the new SBC/Yahoo! Browser

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by CCCMTech edited by kmac1
last modified: 2003-01-29 13:08:44


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