Ameritech - SBC FAQ
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All FAQs » Ameritech - SBC FAQ
FAQ Revisions	Editors: lev, wayjac, RadioDoc, rolande Last modified on 2009-08-11 21:10:51
Table of Contents 0 Official SBC Tech Support in forum (5) 1. General Questions (21)   1.1 News Mail & DNS servers (11)   1.2 Other general stuff (15)   1.3 Establishing moving & upgrading DSL (11)   1.4 Useful tools (10)   1.5 Interesting Info (12)   1.6 Forum Fun Stuff (7)   1.7 Freedomlink Wireless Info (1) 2. Hardware Issues (13)   2.1 Alcatel & Efficient Legacy Equipment (27)   2.2 Efficient 5100 Ethernet modem (8)   2.3 Efficient 5861/Cabletron255 Router (9)   2.4 Efficient 4100 modem (3)   2.5 Linksys Gateway/Router Hints (2)       2.6.1 Motorola 2210 (3)   2.6 Cayman 3220H & 3546 and Netopia (4)   2.7 Cisco Router Setup Information (3)   2.8 2-Wire Home Portal (8)   2.9 3Com (2)     2.95 Using Linux for Routing (2)     2.96 MultiTech RF550 VPN Router (1) 3. Software Issues (16) 4. Operational Issues & Troubleshooting (14)   5.0 Yahoo Issues (7)   5.1 Installation problems (2)   5.2 Migrating to Yahoo!DSL (18)   5.3 SBC Yahoo!Dial Information (4)
Official SBC Tech Support in forum Announcing *New and Improved* Official Online Tech Support! Announcing Official Online Tech Support!! Who are the official techs? Here's what you need to provide... HOW do I find where the AT&T Direct Forum is, that I was told to post to?
1. General Questions New & upgraded customers read this about speeds. (Ramp-up) Is there an official DSL network maintenance window? Does ameritech block any ports? (Update 08/16/2005) Does SBC/Ameritech provide dialup backup? (update 10-21-05) Setting up reverse DNS for SBC-Ameritech Static IP address blocks. SBC/Ameritech Terms of Service & AUP I'm on an RT - My phone and DSL work but Message Waiting or Caller ID broke How can I find out the distance between my dsl location and the CO? Can I use ameritech's SMTP mailhost for my alternate email(@anydomain.com/net)? Does Ameritech filter email passed through the mailhost servers for viruses? ATT Midwest nee Ameritech Region Phone Numbers, etc.-updated 04-27-06) So You've been denied service... AT&T DSL General FAQ What are the normal modem sync rates? Ordering new POTS service for DSL access I keep getting hammered by another SBC user. What can I do about it? What is the MB size limit on AT&T Yahoo HSI email? What does a home network look like? AT&T HSI Package History When will I get an RT by me? When will SBC wire my area with DSL? What's in a name? ATT/SBC/Yahoo et al...
1.1 News Mail & DNS servers SBC Yahoo!Dial Phone Number Lookup SBC Yahoo Email & News Server Info DNS Servers (Update 01-09-06) News Servers (Update 06-30-2005) Legacy DNS, Email and News Servers by Area (updated 04-05-06) What type and size restrictions are there on sent email? How do I relay email through SBC Yahoo's mailserver with Sendmail? How do I setup a sendmail server to use SBC's mailserver as a FallBack MX host? How to manually troubleshoot email Here's what to do if port 25 is blocked for you The Telnet Test for SMTP Server Connectivity
1.2 Other general stuff I have a fixed IP how do I remove my private information from ARIN Background info: RFI Suppression Fastpath and Interleaving and what it means to you. Tweaking your Ameritech DSL connection, step-by-step SBC-ASI DSL ISP Partners List (update 10-24-05) Who is ASI and what is CSI? What is the phone number for dial up support What do splitters look like inside the new styles of network interface device? How can DSL be available for 1 line but not other? Where is my free Personal Webspace? Any Funhouse/Ameritech info on the 5 Static IP packages? Does SBC limit or cap file transfers? DSL and Apartment Door Answerphones Can I have 2 DSL modems on the same phone line? I just got a strange email claiming to be from AT&T. Is it real?
1.3 Establishing moving & upgrading DSL I upgraded to a faster speed plan but only my upload speed increased... I just had my SBC Ameritech DSL connected, why are the speeds so low? How do I register a username and password for my new account? How to setup an AT&T DSL Connection manually from scratch! I have the 2004 $44.95 6Mb dynamic deal. Do I need to renew the contract? Avoid 'Big Bill' - Keep an eye on your DSL contract renewal date! Switching from Covad or another CLEC to SBC Moving and Migrating SBC DSL Service outside your SBC Region I'm moving. What is the best way to transfer my DSL to the new place? Do I have to pay the Early Termination Fee if I cancel my contract early? (ETF) I have an unbundled loop. Can I upgrade?
1.4 Useful tools The Unofficial Ameritech Status Page Some useful software tools Public traceroute SBC Network Performance Monitor How do I find my local calling area? Check your Long Distance Carrier SBCIS POP and Network Map Should I pay this month's phone bill? Check here... How do I find out which SBCIS Redback I am on? How do I find out which ASI Redback I am on?
1.5 Interesting Info Is there a current public list of Pronto Remote Terminal Locations? Redbacks. Love 'em Hate 'em Learn about 'em here Why do I have to have an SBC POTS line to get DSL? Remote Terminals (RTs) & Lightspeed Nodes AT&T Yahoo! the Three Headed Clown What the hell is PPPoE anyway? How does my data get to its destination and back to me ? What problems can be caused by asymmetric bandwidth? I never see the speed I ordered on speed tests. What a ripoff!!!! More then you ever wanted to know about DSL Filters! Line Statistics - What do the dB numbers mean? Whats good? Whats bad? What causes my signal to noise margin to change?
1.6 Forum Fun Stuff In the beginning... January 2003 Winter Get-Together July 2003 Summer Get-Together 2004 Summer Get-Together January 29 2005 Winter Funhouse Get-together at Dave & Busters July 2005 Funhouse BBQ at DSLknowitall's July 2006 Funhouse Forum BBQ
1.7 Freedomlink Wireless Info AT&T Wifi Service Links
2. Hardware Issues SBC/Ameritech 5 Static IP-Compatible Routers (update 05-19-06) What is my VPI/VCI, I am configuring my router? Router port forwarding configurations for popular programs Will any ADSL Modem work on any ADSL line -- even if merged with voice traffic? How can I find the routers IP address if it is not default? Windows XP and modem compatibilty Official Ameritech Driver Page In-NID or Inside-wiring filters, inducters, and ringers Can I perform a splitter install (tech install) on my own? Cat 1 and DSL Performance NID Splitters and Installation Illinois: I don't have a NID. What can I do to get one installed? AT&T Yahoo HSI Equipment Warranty Info
2.1 Alcatel & Efficient Legacy Equipment How to get sync rate and line quality with a 5660 modem Alcatel Speedtouch Home USB info Speedstream 4060: Speedstream Icon not on taskbar after you hit close Speedstream 4060 sync but no connect: Accessing Advanced Line Detail on 4060 3060 Windows 2000 Driver Installation and Configuration (PPPOA) 3060 Windows 2000 Driver Installation and Configuration (PPPOE) Alcatel 1000/Efficient 3010 with Win2K - will it work?? Windows ME computer won't shut down with the 4060 modem. 4060 USB 'Can't Find Server' Error-alternate to power cycling Efficient 4060 LED code key I changed from an Alcatel 1000 to another modem and now I don't have sync My Alcatel 1000 has sync but it won't work with my Ethernet card or router How do I telnet into a 5260 to change the VPI/VCI? Can I use the Alcatel 1000 and Efficient 3010 with Windows XP? The 3060 and Windows ME Windows 2000 drivers and setup Efficient 4060 USB and Windows XP solved! Getting 5260 specs through a SOHO router I use WinXP and my modem has telnet disabled. How can I get at the line specs? I got no sync (blinking red) with my Alcatel 1000? How do I browse into Alcatel 1000 set-up web page? Speedstream 5360-023 Slow Surf / Firmware problems Current 3060 & 4060 Drivers What's my Sync Rate? What is the serial port pinout for a 5660? AT&T HSI / Ameritech Modem Museum
2.2 Efficient 5100 Ethernet modem Funhouse 5100b Setup and Reference Info Links to BBR's 5100b FAQ's and info. Images of the 5100b and it's GUI Funhouse info on the original 5100a Modem including how to get at line stats Where can I get the 1.0.0.53 firmware update for the 5100b? How to use the standard 5100B as a simple router What does Perform ATM OAM end to end ping with a result of fail mean? Where are the Line Stats in a 5100b or 4100?
2.3 Efficient 5861/Cabletron255 Router Efficient 5861 will not log on to the ameritech network Configuring Router for the 5 Static IP address Package Efficient 5861 router console pinouts How do I reset the password? How do I hyperterminal If I don't have a dongle? How do I build a Cable for Dial Backup? How do I Configure an Efficient 5861 for Dial Backup? 5861 static IP setup, direct IP assignment to PC Setting 5861 to bridge mode
2.4 Efficient 4100 modem Efficient/Siemens 4100 modem setup and Reference Info Where can I get the 1.0.0.53 firmware update for the 4100? Explaination of the lights on the Speedstream 4100/4100b DSL modem
2.5 Linksys Gateway/Router Hints Setting up Linksys Router on SBC Global DSL with PPPOE OpenWRT Linksys WRT54G for 5 static IP Service
2.6.1 Motorola 2210 Explaination of the lights on the Motorola 2210 How do I make a Motorola 2210 pingable? Modem GUI access with a router
2.6 Cayman 3220H & 3546 and Netopia General Info from Netopia site for Cayman products Static IP setup for the Cayman 3220H Netopia R910 5 IP Setup Cayman 3546 Router Info including static IP setup
2.7 Cisco Router Setup Information How do I configure a Cisco IOS router to work with my Ameritech static IP(s). 5 Static IPs with a Cisco827-V4 running 12.2.2XH2 using straight routing Cisco 827 w/5 static IPs using NAT.
2.8 2-Wire Home Portal 2Wire Management And Diagnostic Console Demo Where's the 2Wire Home Portal Information? Where is all the fancy stuff? (Management/Diagnostic Console) Can a 2Wire HomePortal/OfficePortal be used with Sticky/Static IP Addressing? Manual setup and Registration on a 2Wire Homeportal 2Wire Gateway lights explained 2Wire GUI access with a router First install of a 2Wire 2700HG-B
2.9 3Com Setting up 3Com Officeconnect Remote 812 Router with 5 Static IP package Setting up 3Com Firewall 25 with the 5 static IP package
2.95 Using Linux for Routing Can I use a regular modem and Linux/Unix for static IP routing? Using all IP addresses under Linux
2.96 MultiTech RF550 VPN Router Setting up the MultiTech RF550 VPN Router with the 5 static IP plan
3. Software Issues Ameritech FTP site (drivers, Enternet, etc.) Help! I get stuck (pauses) regularly when I am surfing I can connect on Windows 2000 but my browser won't work. Windows XP PPPoE (Microsoft Support Site) Windows XP PPPoE setup instructions Can I use an Alcaltel 1000/Efficient 3010 (PPPoA) with Windows XP? Enternet 1.5 advanced features Using Enternet300 on a slower than 166 MHz computer How to setup the WIN XP IIS mail sever to use an Ameritech internal server Can I use RASPPPoE instead of Enternet? Enternet300 Official Information & FAQ at Efficient Networks site Does Ameritech DSL work with linux/unix operating systems? Help! Stuff is greyed out in the Windows XP Connection Wizard! Where can I download Enternet 300 Where can I get updated or copies of the SBCYahoo! software? How do I update the SBCYahoo! software?
4. Operational Issues & Troubleshooting How can I do basic trouble shooting of my ISP services? How can I perform a POP3 mail session with telnet? How do dimmers, electronic switches and treadmills interfere with DSL? My DSL loses sync regularly. How can I detect interference with an AM Radio? How do I detect and stop RF Interference from the Electric Company? SBC DSL Pro on RT not getting full speeds even though sync shows 3008 What information should I post when I need help with access problems? Do I need to reboot my W2K machine every time there is a DSL outage? I have no sync. Did I install my equipment right? I have sync, but can't log in (sync - no surf) DSL works only with phone off-hook, known as High Open Enternet 300 error message- E0043P: Server Communication Error. Inconsistent dsl connection? Check the phone connections for corrosion. Common causes of DSL troubles inside the home
5.0 Yahoo Issues How to import my address into my sbc.yahoo.com address book How can I forward my SBC/Yahoo! e-mail to another e-mail account. How can I check my other e-mail using my SBC/Yahoo! mail page. How do I install or uninstall AT&T/SBC Yahoo! Software? How do I stop spam using my Yahoo Bulk Mail folder? Mail Preview says -Unable to retrieve e-mails. Where can I find the Windows XP Service Pack 2 SBCyahoo software update??
5.1 Installation problems YAHOO CD Installation failures!! READ THIS! I broke/lost/never recieved my CD. Should I call tech support for a new one?
5.2 Migrating to Yahoo!DSL How do I migrate? Do I need to bypass my router or make any other system changes to upgrade? What is the Yahoo! migration? What changes will be made? What about my e-mail address, speeds, etc.? Do I need to install any new software? What will happen if someone doesn't migrate their account voluntarily? Is there anything at all about this that could possibly screw up a connection Will the mail servers be more stable than the crappy servers that Ameritech has? What if I want the software on a CD? What about my Unbundled Loop? I can't access my sub-accounts e-mail now. When I migrate it asks if I have a Yahoo ID. What do they mean? How do I configure my MTA (Postfix, Sendmail) to use the new Yahoo SMTP servers? What if I only want to install specific software? After migration I now get lots of spam. How can I make my migration painless? Migration information for ATT Worldnet members
5.3 SBC Yahoo!Dial Information What type of dial-up service comes with my DSL? How do I install the SBC Yahoo! Dial software? How do I find my local access numbers? What type of dial-up service comes with my DSL?
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