1.0 General Information DSL Extreme FAQ
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FAQ RevisionsEditors: Bill, dslx_tech, sashwa
Last modified on 2009-06-29 21:19:07
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1.0 General Information

·Forum Guidelines
·Are there any DSL Extreme employees that participate in the forum?
·If Verizon/AT&T has turned me down for DSL, will DSLX be able to provide it?
·My contract is up. What happens now?
·What is the DSL Extreme website?
·What modems will work with DSLX?
·Where can I find reviews of DSL Extreme?

Forum Guidelines (#15502)
•Do not "hijack" someone else's help thread by jumping in with your problem. Start your own thread about your problem. This makes it easier for the Techs to keep track of "Help Requests".


•Keep your issues to one thread for best assistance and so as not to duplicate member efforts. Give enough information. Give some time for a reply. "Please" and "thank you" may seem like old fashioned concepts, but we like them.


•Please Note: Do not post a direct link to ANY file in this forum. You can post a link to a page that contains a link to a file, but NO DIRECT LINKS.


•Otherwise the existing site Rules on Posting and Terms of Use pretty much cover it.


•If you have any questions, please ask your friendly forum moderator.

feedback form

by sashwa

Are there any DSL Extreme employees that participate in the forum? (#11624)
Yes.

The following member(s) are official DSLExtreme representatives that frequently monitor the forums and are available to answer your questions.

• dslx_gm - George is the General Manager of DSLExtreme.

feedback form

by Bill edited by sashwa
last modified: 2009-06-29 21:19:07

If Verizon/AT&T has turned me down for DSL, will DSLX be able to provide it? (#11649)
Most likely, no.

You are probably too far from the CO/RT. DSLX provides service over Verizon/AT&T lines and the same distance restrictions apply.

feedback form

by Bill
last modified: 2006-06-12 11:37:20

My contract is up. What happens now? (#15988)
Thirty days prior to the end of your one year contract, you will receive a notice giving the option to renew. If you choose not to renew you will be placed on a month-to-month account at a slightly higher rate. If you choose to renew you are typically given a rate that is around the promo rate or slightly higher. The price depends on the packages and network provider that you are on. You will be able to see the pricing under the members section by selecting modify subscription 30 days prior to your anniversary date.

These threads talk about this:

»What happens after the year's up?

»Re: What is the pricing?

feedback form

by sashwa

What is the DSL Extreme website? (#11625)
»https://www.dslextreme.com is the offical DSL Extreme website.

feedback form

by Bill edited by sashwa
last modified: 2008-05-20 22:24:12

What modems will work with DSLX? (#14429)
As a general rule of thumb any ADSL (or ADSL2 that supports ADSL) modem will work with DSLX service. They prefer modems that come pre-configured as transparent bridges but modem that are functioning routers or wireless routers can work as well. »Re: list of compatible DSL modems/routers

In general DSLX service will work with any ADSL modem that supports RFC1483 / Bridge Mode and DMT (g.DMT) VP set to 0 VC set to 35. If your modem worked with another companies service like AT&T or Verizon, it is likely that it will work with DSLExtreme unless it has been locked to only work on their network.

You can find a list of approved modems on their website in the Knowledge base support area.

•Approved Modem List
•Speedstream 5360 modem

You can find a list of non-compliant modems here:

•Non-Compliant Modems

feedback form

by sashwa
last modified: 2008-06-15 12:25:12

Where can I find reviews of DSL Extreme? (#11628)
DSL Extreme Reviews

Currently DSLReports has many reviews of DSL Extreme from DSLR users.

You can also see how DSL Extreme rates head-to-head with other providers by going here

feedback form

by Bill
last modified: 2005-01-23 13:52:29


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