Verizon Online DSL FAQ
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FAQ Revisions	Editors: sashwa, birdfeedr, More Fiber, kadar Last modified on 2009-10-18 22:08:37
Table of Contents 1. Preface (1) 2. Verizon Forum Info (5)   2.1 Site Forum Info (7) 3. General (41)   3.1 Definitions (1)   3.2 Acronyms (2)   3.3 Links (9) 4. Hardware (17) 5. Connection (10) 6. Software (10)   6.1 Security (2) 7. Setup (8)   7.1 Personal Web Space (19)   7.2 Newsgroup (2)   7.3 E-Mail (5)   7.4 MSN (7) 8. Networking (9)   8.1 Routers (2) 9. Troubleshooting (17)
1. Preface Verizon Forum Rules
2. Verizon Forum Info Can I post anything I want in the Verizon Forum? Is this the right forum to rant, rave and complain about Verizon? What's the purpose of the Verizon Forum? What is out of sight? Can I access it? Who Runs the BBR Verizon Forum?
2.1 Site Forum Info How do I get an Avatar? I've posted several times today but my post count doesn't increase. Why? My post did not show up right away.Why? What is the meaning of this warning I get when posting? What is a Troll? Who are the Helpers, Host and Moderators at DSLR? Why is my thread locked?
3. General Can I change my Phone Service to a different provider? Can I receive phone calls while my DSL line is active? Can I get profile completed before activation date? Is it possible that my line may become active before the activation date? What does SRD mean? What is a profile? Can I get Verizon to install a REMOTE DSLAM for me? Why would my central office close??? When does billing start? Why did I get billed for the remainder of the month that I cancelled? What is VADI, VOL? What are the different departments of Verizon? How long does it take to setup? Verizon says no DSL, but neighbor yes? Where does dsl dial? How to determine my ip address? What is the 10.4.3.1 IP? How can they say it is an “always on” connection? Can I request a Static IP address for my Verizon Online service? How do I reach my CO directly? I am unable to get the D/L speed as advertised. If I switch from Verizon, do I have to wait? Will DSL be active if I move and keep the same #? How to cancel Verizon? Where is my TOS contract?? Where can I find my Usage report? What's a DSLAM? What's a CO? Fastpath and Interleaving I can’t order from another provider. Verizon says line is SHARED? Presidential Appeals? Will changing my phone number have an effect on my DSL? What are the various types of xDSL? Who is Sitel? Is the RINGMATE calling feature incompatible with ADSL service? If it is, why? Where can I learn more about ADSL? How do I find out who is my DSL provider for my phone line, when I don't recall? does the computer with the modem have to be on so that others can use dsl How do I change my Verizon User Password Can I run Servers? How is my speed determined?
3.1 Definitions Definitions
3.2 Acronyms Acronyms VADI
3.3 Links How to add to the Verizon FAQ. Tech support FCC Complaints Verizon Additional information regarding equipment and software Were can I find out more about Verizon DSL? Who do I contact at Verizon for Spam? Information on the Massachusetts.LD application What are some other distance checkers?
4. Hardware What equipment does verizon use for routers and modems What is a microfilter? Westell InfoSpeeed Modem White Westell Firmware Fujitsu Speedport Modem What cable do I use with my Fujitsu modem? How do I make a dedicated DSL line in an apartment or other multi-user dwelling? How do I wire up a filter and a dedicated wire in my outside NID? What is a NID? What is a splitter? What is a half ringer? Where can I purchase a splitter? Filter Vs splitter Were can I get help with my new hub,NIC or router? What is included in the GTE DSL Self Installation Kit? How do I use a router with the Westell 2200? How do I use a router with the Westell 6100?
5. Connection Can you help me raise my speed? Tweak FAQ Is it ok shut my PC down at night and just disconnect from What speeds are available? Where else besides DSLR can I check my speed? The Verizon account setup program starts every time I launch Netscape? What are the DNS servers? How to connect using Linux What is the Westell Modem Browser and how can I interpret it's results? Do new accounts get 1.5/128
6. Software I can’t find WinPoet on the CD Verizon sent me. Do I need WinPoet to get support? Can I use RasPPPoE instead of WinPoet? What is RASPPPoE? Who can use RASPPPoE? [deprecated - RP] Is IP insight really needed? Why I am connected without VPN ? Verizon Winpoet 3.0 is the same 2.0 version? Westell Modem and Westell Web Share. How to setup WinXP pppoe
6.1 Security How do I stealth all ports on my Westell 7500 modem router Where can I find free security software?
7. Setup How to get setup (BA) Verizon GTE Setup Can I choose GSP on the fly? GSP How do you switch from one to another? How come I can’t choose my Verizon User ID? How to activate without using VZ installation CD? How to Turn off the Walled Garden
7.1 Personal Web Space What is PWS? What does the Terms of Service agreement have to say about PWS? How much web space am I entitled to as a DSL customer? How do I access my web space? I've activated my webspace and want to upload content with an FTP client. Which directory do I upload my webpage to? Can I create and upload my webpage without using an FTP client? How can I add a revised description of my site to the members directory? How can I review and change my site settings? How can I review my site settings and available webspace? Can you list some FAQs and other helpful links in creating my website? Alright I've built my site and uploaded it. How can I access it? I'd like to mask this URL. Is that possible? Can I get a free top level domain? Is there anything else that's interesting? How can I see the Contest Winners gallery? I've made a killer site! how can I submit it as a contest entry? What are the criteria used to judge winners? Updated -Accessing PWS
7.2 Newsgroup Does Verizon support Usenet Does Verizon have Newsgroups?
7.3 E-Mail How do I setup my email? How do I set up additional mailboxes? How do I change email alias? Can I change my username, password and e-mail address I forgot my username and password, what should I do
7.4 MSN Is MSN required to use Verizon Online DSL? I am an existing customer and would like to try MSN8. Where do I get it? What are the system requirements for MSN 8 software? What are some of the features of MSN8®? After installing MSN8, will I still be able to access Verizon services? Does Verizon On line Netmail and MSN8 Netmail require separate logins and accts? How many e-mail accounts do I get with Verizon Online and MSN8?
8. Networking What is a Hub/Switch/Router? Will Verizon allow me to setup a network to share the connection? What is a good router for Verizon infospeed DSL? Does Verizon DSL need/use the MAC address from my network card? Can I hook my modem up to my hub and get online with all my networked PC's? Do I have to install the Verizon Winpoet software on every PC in the network? How can I network more than one computer? Where can I find help with Networking? How do I set Westell Versalink in bridge mode?
8.1 Routers How do I setup my Linksys router with Verizon? How do I setup my NetGear router with Verizon?
9. Troubleshooting What should I do? Who to call. What's up with my VERIZON (GTE) dsl order? Help! I get stuck (pauses) regularly when I am surfing Three Green lights...but no go??? HELP! What do the Error codes mean? All my lights are solid but no connection. I can log onto Verizon yet nothing happens. Deteriorating DSL data rates Line Noise Problem. What causes Sync errors? In-coming calls mess up Internet connection! Relaying Denied?? I don't have 2 iVasion Poet adapters listed after setting up WinPoet. How do I check the modem at the NID? Why decreased download while uploading [fBA] How do I contact the department formerly known as Presidential Appeals? Modem Line Statistic Numbers.
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