Comcast retention - Great Deal
Links: home · search · speed test · login · more ·
Links: Reply New Topic
Forums » Comcast » Comcast Cable TV » Comcast retention - Great Deal
owlyn @ 14th Sep 11:40AM:
Comcast retention - Great Deal
I live in a Verizon FIOS area, so Comcast is having to step up to the plate to compete. 6 months ago, I called, and told them I was thinking about switching. I gave the the price for the same services if I went with Verizon- they matched the price for 6 months. The 6 months is up (just got my new bill), so I called. I followed the voice prompt menu as if I was going to discontinue service (which I think the the trick to the deal). Told the rep the complete truth- called 6 months ago... deal is up now... can you continue the deal? Well, here's the deal I got: exact same service I have now, except for a slight rearrangement of my premiums. I went from HBO, SHO, TMC to HBO, SHO, and STARZ, which was fine with me. Under the special 6 month deal that ended, I was paying $96.33 including taxes and fees. This price included an HBO promotion for $6.48/month and a SHO promotion for $10/month, both to expire in another 6 months. The new price would have been $111.33 (the $15.00 discount for 6 month deal ended). The price under the new deal will be $84.84/month for 12 months. No contract needed. My service also includes Digital Preferred, DVR, and an extra box.
Seems like a really good deal. I'm paying less than I was before, and getting a few more channels (STARZ vs TMC, which matters not to me, as neither one has great movies). Plus, I'm in an area that is getting 5 more HD (NGEO, FOOD, HGTV, NFL, A&E) and 2 more Digital Classic Channels (Fuse and WE).
reply
johndoe303 @ 14th Sep 12:37PM:
Re: Comcast retention - Great Deal
Must be nice to have a choice between FiOS or making Comcast bend over backwards to retain you.. Even if they offered me the world I'd still go with FiOS but that's just me. I prefer saving money and overall PQ over the lacking customer service Comcast offers.. :D
--
WRTSL54GS v2 + WRT54G v2
reply
owlyn @ 14th Sep 12:41PM:
Re: Comcast retention - Great Deal
I'll eventually switch over. I'm waiting for Verizon to work out the bugs, increase their on demand offerings, and get my local PEG channels on the air. Lots of complaints in the Verizon FIOS forum as well. It's just a matter of time.
reply
TurboDan @ 14th Sep 08:37PM:
Re: Comcast retention - Great Deal
Cool. Great deal. I have the same package for $129 w/ phone service, but it's within a contract. FiOS will be coming here probably within the next year, so they wanted to undercut them. Not bad at all, by the time FiOS comes I can switch if I choose.
For me, it's all about HD channels. If Verizon has more, including both sets of locals in HD (NYC and PHL), I'll switch. If Comcast launches CDV or figures HD out by then somehow and offers a good price, I could be persuaded to stay.
reply
Tim @ 14th Sep 11:21PM:
Re: Comcast retention - Great Deal
Upon further reflection, I do not wish to post.
reply
ebubman @ 15th Sep 05:49AM:
Re: Comcast retention - Great Deal
no fios here-----so comcast makes it clear that they don't even want to talk to us. a day is indeed coming when fios will be in town. i'm betting that team roberts will change their tune then. bub
reply
fiberguy @ 15th Sep 10:42PM:
Re: Comcast retention - Great Deal
said by johndoe303 :
I prefer saving money and overall PQ over the lacking customer service Comcast offers.. :D
Yea... Verizon is certainly holding up to that standard, now aren't they?
Their prices are going up, they are rearing their ugly head with customer service issues (being they are the same customer service as always)... the only difference between the two company is one is fiber, one is fiber/coax.
Same same.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."
reply
johndoe303 @ 15th Sep 11:03PM:
Re: Comcast retention - Great Deal
said by fiberguy :
Yea... Verizon is certainly holding up to that standard, now aren't they?
Their prices are going up, they are rearing their ugly head with customer service issues (being they are the same customer service as always)... the only difference between the two company is one is fiber, one is fiber/coax.
Same same.
Keep buying into the hype. It goes much deeper then you think.. If you're to blind or stubborn to search out correct information then that's on you.
--
WRTSL54GS v2 + WRT54G v2
reply
fiberguy @ 16th Sep 04:13AM:
Re: Comcast retention - Great Deal
This very website has been reporting price increases, poor billing practices, botched installations, and more...
Care to retract your statement now?
Verizon is still Verizon.. FiOS is not a company, it's a product of the company called VERIZON.. I guess the classic company, Verizon, treats the copper customers poorly but the fiber side of the business the customer is treated better?
... talk about blind and stubborn.
»FIOS TV raises prices a by 7.6%
»[southwest] Fios Internet price increase
»[TV] FIOS TV Price Increases as of 1/14/07!!
»Re: Billing nightmare
»www.multichannel.com/article/CA6···ing+News
There were plenty of front page news posts too but I don't care to do the work.. you can.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."
reply
johndoe303 @ 16th Sep 06:23AM:
Re: Comcast retention - Great Deal
Clearly you didn't get the point. You might want to give my post another read, maybe you'll get it this time. lol, maybe not.
--
WRTSL54GS v2 + WRT54G v2
reply
TurboDan @ 16th Sep 09:26AM:
Re: Comcast retention - Great Deal
Fiberguy... how do I get a job at Comcast PR? With their high rates, they probably pay you a lot.
Look, Verizon could raise their rates plenty more, and they still wouldn't be as expensive as Comcast. Plus more channels, plus better PQ, plus widgets, plus better core technology... get my drift? And, the bottom line is that FiOS won't get too expensive or people will migrate back to Comcast.
It's simplistic to say "one is coax, one is fiber." Fine. If Comcast's "coax" could deliver to my home the HD channels I want, an NYC RSN that they co-own in HD full-time, both NYC and Philadelphia locals in HD, fine. But they can't. FiOS, on the other hand, can. Why would I not switch? Because someone on a message board had a billing problem? This is a message board FOR people who are having problems. Of course people will bring up problems when they arise!
The bottom line is that it's simply not my problem that Comcast doesn't have enough bandwidth, or that they're trying to install CDV, or that they're busy figuring out how to delete analogs, blah, blah bah. That's really not my problem. Give me my HD channels. Now. I want them. Or I switch. I don't owe Comcast any loyalty for ripping myself and my neighbors off with their monopoly over the last decade.
reply
rody_44 @ 16th Sep 11:03AM:
Re: Comcast retention - Great Deal
the OP is in the same area as me. i have the 129 deal with all premium stations. how is verizon cheaper? verizon is not cheaper. having the same services thru verizon would cost me more. verizon also is only 5-2 here so the internet even isnt faster. the OP must not read his inserts that comes with his monthly bill as everyone in bucks county had the deal sent to them with the monthly statement. but the deal i took involved the 2 year contract. you say its simplistic to say one fiber and one coax. actually they both are fiber and coax.
reply
owlyn @ 16th Sep 11:29AM:
Re: Comcast retention - Great Deal
said by rody_44 :
the OP is in the same area as me. i have the 129 deal with all premium stations. how is verizon cheaper? verizon is not cheaper. having the same services thru verizon would cost me more. verizon also is only 5-2 here so the internet even isnt faster. the OP must not read his inserts that comes with his monthly bill as everyone in bucks county had the deal sent to them with the monthly statement. but the deal i took involved the 2 year contract. you say its simplistic to say one fiber and one coax. actually they both are fiber and coax.
I read my inserts religeously- I never saw the deal I wound up getting, though I did see the $129 deal several times. Several times a week, these days. But, I like my phone service to be on phone lines, not VOIP, so I stick with Verizon copper. So Triple Play is not for me.
reply
fiberguy @ 16th Sep 02:51PM:
Re: Comcast retention - Great Deal
Sorry, you don't make it clear enough...
reply
rody_44 @ 16th Sep 08:01PM:
Re: Comcast retention - Great Deal
your correct the mass mailing always included the phone service.
reply
Thank you for using lo-fi dslreports.com - report bugs
© 99-2008 silver matrix LLC