Cavtel Rocks!

Cavtel Rocks!
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anon @ 4th Nov 08:19PM:
Cavtel Rocks!

I was swithed from TalkAmerica to Cavtel some time back. I didnt realize that my phone bill went up about $15 a month. When I called I was on hold on some automated system for about 10 minutes. All I said was my phone bill was higher than promised, and I was instantly transfered to a customer service rep that not only lowered my bill back to the origanal price, but credited for the months back that I was overcharged. Also, I did not receive a welcome kit, but I alerted them of that and received it within 3 days. I am still very impressed with Cavtel---Much better than Verizon.
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Lenagainster @ 5th Nov 06:54AM:
Re: Cavtel Rocks!

In spite of being initially overcharged, having to wait 10 minutes to get through to customer service, and having to call back for your 'welcome kit', it is enlightening that Cavtel has at least one satisfied (for the time being) customer. You will probably be content as long as you don't change anything. The trouble starts when Cavtel people get involved.
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