Re: Has been better but could be worse

Re: Has been better but could be worse
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anon @ 14th Nov 12:13PM:
Re: Has been better but could be worse

Update:
I received a call back from a T1 engineer at 11:58 AM. When we were talking, she mentioned that she sees one of our T1 circuits is actually down. While we were on the phone, she said there are now two T1 circuits that are actually down. She is going to work on getting these circuits back up and will call me back. It's now at the point where it's comical. It's lucky for my client that I'm not billing for my time wasted with Cavalier, as we'd have just passed the one thousand dollar mark with no forward movement on this issue.
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anon @ 16th Nov 11:31AM:
Re: Has been better but could be worse

Final update:
We never actually got this issue resolved. We've spoken with a technician on-site and a sales representative who both told us to go with a different service provider because there's nothing they can do to get the answers we're all looking for within the company. I will be glad when the client has new service in place from a different ISP. The good news from all of this is we've been told they won't come after my client for breaking out of the contract early.
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