[CATV] No cable cards Page 4
Links: home · search · speed test · login · more ·
Links: Reply New Topic
Forums » US Cable Support » Patriot Media » [CATV] No cable cards
page: 1 · 2 · 3 · 4
Princeton @ 22nd Jan 10:56AM:
Re: No cable cards
Well, the tech didn't show this morning. The call is now rescheduled for Wednesday afternoon. I hope that he can get the card(s) running correctly - as I continue to have missing channels.
reply
Thomamon @ 22nd Jan 05:57PM:
Re: No cable cards
Wow, better luck tomorrow! Did they at least tell you he wasn't ocming?
reply
Princeton @ 22nd Jan 10:38PM:
Re: No cable cards
No.
I called and they said that the appointment was for a different time than the tech said as he left my house the last time.
They did give me a credit - but the wife wasted three hours.
reply
Thomamon @ 23rd Jan 05:27AM:
Re: [CATV] No cable cards
Interesting...
»www.tivocommunity.com/tivo-vb/sh···t5900820
reply
Princeton @ 23rd Jan 10:37AM:
Re: [CATV] No cable cards
I don't have issues with them responding anymore - I just have issues with their ability to configure.
Based on the TiVo thread - it seems like the way to get action is to call Comcast or complain to the BPU.
The bad news here is that it seems like they're responding to "squeaky wheels" - when they really need to step up to the issues and solve them (e.g. cable card inventory).
reply
Thomamon @ 23rd Jan 04:29PM:
Re: [CATV] No cable cards
said by Princeton :
I don't have issues with them responding anymore - I just have issues with their ability to configure.
Based on the TiVo thread - it seems like the way to get action is to call Comcast or complain to the BPU.
The bad news here is that it seems like they're responding to "squeaky wheels" - when they really need to step up to the issues and solve them (e.g. cable card inventory).
How did it go today?
reply
Princeton @ 23rd Jan 07:23PM:
Re: [CATV] No cable cards
They showed up with more M cards. No one told them that they were supposed to have S cards.
New appointment tomorrow evening.
This has gotten old.
reply
Thomamon @ 23rd Jan 07:51PM:
Re: [CATV] No cable cards
said by Princeton :
They showed up with more M cards. No one told them that they were supposed to have S cards.
New appointment tomorrow evening.
This has gotten old.
Shit, I would be throwing a fit by now.
Good Luck Tomorrow!
reply
Princeton @ 23rd Jan 10:33PM:
Re: [CATV] No cable cards
What can you do?
They have no clue. The real solution is FIOS.
reply
icepop456 @ 24th Jan 08:05AM:
Re: [CATV] No cable cards
Did they make you sign anything indicating wrong hardware? Or did they just call the office and reschedule the appointment? I would refuse to sign anything without them immediately trying to fix it. I hear that works sometimes. Buddy of mine had the installer forget to bring cables for his HD PVR box. He refused to sign it without them finishing the job. 10 min later another guy showed up with the right stuff. Then again, that was comcast (relevant now).
reply
Princeton @ 24th Jan 01:14PM:
Re: [CATV] No cable cards
They called around for the correct cards - were not successful and re-scheduled. Tonight is truck roll #4.
reply
Thomamon @ 24th Jan 06:16PM:
Re: [CATV] No cable cards
said by Princeton :
They called around for the correct cards - were not successful and re-scheduled. Tonight is truck roll #4.
Call Brian Roberts office!!!
reply
Princeton @ 25th Jan 07:47AM:
Re: [CATV] No cable cards
The original tech returned last night. Brought S cards. Got them installed, some channels still missing. Replaced the cable to the TiVo from the wall. Sound on the TiVo disappeared.
I then called TiVo. After 45 minutes of troubleshooting, they authorized the replacement of the box. The tech uninstalled the cards - then left.
I turned TiVo on 30 minutes later. Sound. Now I have no HD.
reply
submrge @ 25th Jan 08:25PM:
Re: [CATV] No cable cards
you have either a bad tivo or there is a problem with the wiring in the house (which the tech should have found). did he thoroughly check all cable connections?
reply
Princeton @ 26th Jan 06:24PM:
Re: [CATV] No cable cards
Well, the tech was here today - and I'm back to where I was - HD & HBO, missing some channels. Replacement TiVo is on the way - ETA of Tuesday. Tech returns Wednesday to install cards in new box.
reply
Princeton @ 31st Jan 08:00AM:
Re: [CATV] No cable cards
Replacement TiVo arrives Tuesday afternoon. I swapped it in Tuesday night and set it up. Tech arrived Wednesday afternoon and installed M Card. Everything works. I'm good to go.
Thanks to all who offered advice and direction.
reply
DaveNJ @ 31st Jan 09:33AM:
Re: [CATV] No cable cards
said by Princeton :
Replacement TiVo arrives Tuesday afternoon. I swapped it in Tuesday night and set it up. Tech arrived Wednesday afternoon and installed M Card. Everything works. I'm good to go.
Thanks to all who offered advice and direction.
Cool now that i know its possible, i might go tivo as well.
reply
Thomamon @ 31st Jan 11:23PM:
Re: [CATV] No cable cards
said by Princeton :
Well, the tech was here today - and I'm back to where I was - HD & HBO, missing some channels. Replacement TiVo is on the way - ETA of Tuesday. Tech returns Wednesday to install cards in new box.
Congrats and enjoy!!!
reply
Princeton @ 4th Feb 08:17AM:
Re: [CATV] No cable cards
said by DaveNJ :said by Princeton :
Replacement TiVo arrives Tuesday afternoon. I swapped it in Tuesday night and set it up. Tech arrived Wednesday afternoon and installed M Card. Everything works. I'm good to go.
Thanks to all who offered advice and direction.
Cool now that i know its possible, i might go tivo as well.
There is no comparison between a TiVo and a cable company supplied DVR!
reply
Thank you for using lo-fi dslreports.com - report bugs
© 99-2009 silver matrix LLC