Intermittent Loss and Slow Speeds

Intermittent Loss and Slow Speeds
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BoboJaymz @ 4th Jul 11:07AM:
Intermittent Loss and Slow Speeds

So I have had the service about 5 months and this is the slowest I have had speeds since I had it installed. I am setup on a D-Link router and have as many as 3 computers (the most that's on at any time is 2, but mostly just mine). My NIC has started to lose connection every 5 minutes or so (but reconnects).

By the way running WinXP Professional SP2

Are the results from the speedtest. I have even unhooked the only phone in the apartment to speeds no better. Any suggestions would be helpful.
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anon @ 4th Jul 04:48PM:
Re: Intermittent Loss and Slow Speeds

Ya know I have had the same issues. its them not you. I have a 6.0/3.0 line and its 1/4 the speeds lately. Im honestly thinking of going back to cable internet. they acctualy got me to beleive my modem was the issue and got me to buy a new one. im not pleased with att the past 6 months and i have had em 3 years
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anon @ 4th Jul 06:00PM:
Re: Intermittent Loss and Slow Speeds

Best bet is to call them and bug them.
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Jstncase36 @ 4th Jul 06:27PM:
Re: Intermittent Loss and Slow Speeds

My DSL has been the exact same thing.... That is ever since AT&T took over SBC. I've had the DSL account since 2000 and never once did I lose my connection. I would consider going back to cable... but comcast is just as bad...
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anon @ 5th Jul 02:36PM:
Re: Intermittent Loss and Slow Speeds

Oh theys aid they fixed my line.. they put me on the digital line. No real improvement. im now from 1200 to 2000 and a ping of about 300 to the wow servers. so i gutta calla gain and bug em to find the issue or ill just go back to metrocast
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anon @ 6th Jul 09:02AM:
Re: Intermittent Loss and Slow Speeds

I am having that issue aswell. I think everyone is. It just started about a week ago. I'm getting the same speeds you are. I was also thinking of switching services. I have had many problems before with after At&t took over but never this one. I think we should both call them again and mention that you think its happening to a wide range of their customers.

I can't even watch a YouTube clip takes FOREVVERR.
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Madtown @ 27th Jul 11:34AM:
Re: Intermittent Loss and Slow Speeds

Same problem here too. I was having a hard time with my connection. I'm still having problems with it but currently it's good now.

For you does it go bad for a while and good for a while and back to bad for a while and good for a while and so on and so on???
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BoboJaymz @ 27th Jul 11:43AM:
Re: Intermittent Loss and Slow Speeds

I actually had to call tech support and they stated they seen the problem. Apparently, they had set me at the slow end, even though I was paying 50 a month for the really fast speeds. After that I am good...
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Madtown @ 27th Jul 11:47AM:
Re: Intermittent Loss and Slow Speeds

said by BoboJaymz :

I actually had to call tech support and they stated they seen the problem. Apparently, they had set me at the slow end, even though I was paying 50 a month for the really fast speeds. After that I am good...

Yeah, the problem is getting better, it was a whole lot worse a few weeks ago when this 1st started happening.

50 dollars a month. Elite is only 35 per month.

I'm Pro and paying 30 a month.
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BoboJaymz @ 27th Jul 01:34PM:
Re: Intermittent Loss and Slow Speeds

what are the prices for the ranges? Is it on their website?
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anon @ 31st Jul 12:55AM:
Re: Intermittent Loss and Slow Speeds

The slow speeds have hit me a few days ago. I used to be able to hit 5000kbps and now it hovers at about 1300kbps.

From the Riverside, CA area.
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anon @ 6th Aug 01:32AM:
Re: Intermittent Loss and Slow Speeds

said by BoboJaymz :

So I have had the service about 5 months and this is the slowest I have had speeds since I had it installed. I am setup on a D-Link router and have as many as 3 computers (the most that's on at any time is 2, but mostly just mine). My NIC has started to lose connection every 5 minutes or so (but reconnects).

By the way running WinXP Professional SP2

Are the results from the speedtest. I have even unhooked the only phone in the apartment to speeds no better. Any suggestions would be helpful.

You know, bugging them is going to make it any better for you. I know for a fact that many users are not familiar with the equipment they have, nor the OS they are running, neither the package the ISP is providing them with , and worse: many a time it just comes down to inside wiring SU. It does help to check on that. Additionally, slow browse is often an issue of the kind of protection ware installed on the OS ...just thought I`d share...
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anon @ 6th Aug 01:38AM:
Re: Intermittent Loss and Slow Speeds

Example: I actually had to call tech support and they stated they seen the problem. Apparently, they had set me at the slow end, even though I was paying 50 a month for the really fast speeds. After that I am good...

Yeah, the problem is getting better, it was a whole lot worse a few weeks ago when this 1st started happening.

50 dollars a month. Elite is only 35 per month.

I'm Pro and paying 30 a month.
reply