[General] I wanna change my primary member ID

[General] I wanna change my primary member ID
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Datalyss @ 31st Oct 06:50PM:
[General] I wanna change my primary member ID

How can I get this done? And before you say it's not possible, I read in one of the Bellsouth newsgroups a while back that this one guy managed to get a BS tech to do it for him, but when I called about getting mine changed, the witch
I talking said flat out "no."
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geektitan @ 31st Oct 07:45PM:
Re: [General] I wanna change my primary member ID

Not possible...Unless you disconnect and reconnect your service to obtain a new ID..
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Datalyss @ 1st Nov 02:30PM:
Re: [General] I wanna change my primary member ID

said by geektitan :

Not possible...Unless you disconnect and reconnect your service to obtain a new ID..

So you say, but it seems to me that it would be a simple thing to do.Just change jrsellers3000@bellsouth.net to johnrsellers@att.net, or even johnrsellers@bellsouth.net (yes, I went there...spammers don't scare me) which is currently my "alias" e-ddress.

I don't think it's a matter of not being possible, I think they just don't to bother.
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Oleg @ 1st Nov 06:08PM:
Re: [General] I wanna change my primary member ID

said by Datalyss :

How can I get this done? And before you say it's not possible, I read in one of the Bellsouth newsgroups a while back that this one guy managed to get a BS tech to do it for him, but when I called about getting mine changed, the witch
I talking said flat out "no."

I have called Bellsoth and they have changed my'n with no problem at all.
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Canezoid @ 1st Nov 07:50PM:
Re: [General] I wanna change my primary member ID

Sorry mate, it isn't that simple, the info you rec'd was not correct. Your UID is specific to your account and cannot cross domains as per a "change this to that". Your scenario of ID's may work, but may not due to the fact that it may be a UID for another customer's account.

UID's are now established at the end user level w/ the self install kit that is sent to customers. What's the point of this anyway? With alias creation and multiple mailbox setup availability what's the need to change, it's only an ID for your account access for the DSL service, not something that has to be used ???
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geektitan @ 3rd Nov 05:00PM:
Re: [General] I wanna change my primary member ID

As what i've said changing primary member id is not possible unless you disconnect/reconnect your service. However you can add additional 10 more email addresses on top of the primary member id. So i will suggest doing so instead of disconnecting/reconnecting the service. Reason behind not possible changing the primary ID is because the primary iD is stored on the system that is being authenticated to give you DSL service. Any changes you make to that account will affect your connection especially with ATT for it uses PPPoE protocol.
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Datalyss @ 3rd Nov 08:49PM:
Re: [General] I wanna change my primary member ID

said by geektitan :

However you can add additional 10 more email addresses on top of the primary member id.

How is that any different than an alias e-ddress...besides costing me 2 extra bucks? And can you guarantee it'll got to my mom's Yahoo inbox?
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geektitan @ 3rd Nov 09:22PM:
Re: [General] I wanna change my primary member ID

Alias is different from what im talking about. Alias is somewhat like you just changed your "skin" or publicly announced email address to maybe avoid spam etc, but still the same email. What im talking about is a totally different email that you can add up to your account..
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NetFixer @ 3rd Nov 09:48PM:
Re: [General] I wanna change my primary member ID

said by Datalyss :

said by geektitan :

However you can add additional 10 more email addresses on top of the primary member id.

How is that any different than an alias e-ddress...besides costing me 2 extra bucks? And can you guarantee it'll got to my mom's Yahoo inbox?

It is a totally separate email account, not an alias.

It does not cost you a penny more. Where did you get the "2 extra bucks" idea?

Nobody can guarantee that your mom's Yahoo account (or your mom) will not reject your email as spam. :uhh:

Here is how I setup multiple bellsouth.net email accounts. If you have an att.net account, the entry point will differ, but the end result will not.

[att=1]

[att=2]
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.

ATT Account Login
ATT Member Management

Agent Orange @ 9th Nov 04:22AM:
Re: [General] I wanna change my primary member ID

Yesterday, someone called the AT&T helpdesk (I am the one who happen to answer the call... hehe & I can still remember his Full Name) asking if "his friend" can change his primary email address/User ID because the said email addy is the one being used for "business" and it sounds like unpleasant to his friend's boss... The primary email sounds like a swinger's email address. :D

I am sorry to tell you, but you can't really change that primary email because it is also used as your user ID and it is the one being recognized by the AT&T system.

Just create a sub-account or an e-mail alias. Go to »att.com/internetaccount

If you really want to have a new primary email address, you need to deactivate your AT&T internet service and register a new one. :)
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Oleg @ 9th Nov 11:21AM:
Re: [General] I wanna change my primary member ID

Yes AT&T can change it for you,but be warned you will lose all e-mails on main ID.They will have to delete your current main ID and create a new one this is what was done for me.
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Datalyss @ 10th Nov 06:08PM:
Re: [General] I wanna change my primary member ID

I can't lose my e-mails if they are download to Thunderbird.
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Oleg @ 10th Nov 06:27PM:
Re: [General] I wanna change my primary member ID

said by Datalyss :

I can't lose my e-mails if they are download to Thunderbird.

If your e-mails are all downloaded than you do not have to worry.
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Datalyss @ 10th Nov 07:35PM:
Re: [General] I wanna change my primary member ID

I just thought of something else. Did you call 1-888-757-6500, or 1-888-321-2375? And which menu button did you press?
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kremithefrog @ 10th Nov 09:27PM:
Re: [General] I wanna change my primary member ID

The reply by geektitan is correct. The only way ATT is going to change your UID if there is some problem with your UID or in rare cases if you are determined, annoying, and stupid enough the right person or handful of people might could delete your account and have you setup a new one (if they set it up, they can be fired). I don't see any reason a sensibly minded person would do this and if you do this, I hope your modem blows up.
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koma3504 @ 10th Nov 09:35PM:
Re: [General] I wanna change my primary member ID

Did you have any sub-id's under the main account ???
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koma3504 @ 10th Nov 09:37PM:
Re: [General] I wanna change my primary member ID

said by kremithefrog :

The reply by geektitan is correct. The only way ATT is going to change your UID if there is some problem with your UID

I don't see any reason a sensibly minded person would do this and if you do this, I hope your modem blows up.

The first part just proves it is possable to change it.

the second part there are lots of reason there may need to be a change. ANd why would you wish there modem to blow up??? if they changed there main user id.
--
† Koma †
If YOu Don't Think It's Possable!! It's Acually A Reality!!The best way to predict the future is to invent it. Alan Kay!!
Ya Don't Know The signal Till Ya Ride It!!
Voice Break's There's Trouble!!!!
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Datalyss @ 10th Nov 09:40PM:
Re: [General] I wanna change my primary member ID

said by kremithefrog :

I hope your modem blows up.

Was that really necessary?
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Datalyss @ 10th Nov 09:42PM:
Re: [General] I wanna change my primary member ID

said by koma3504 :

Did you have any sub-id's under the main account ???

Nope. Just my alias e-ddress.
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NetFixer @ 10th Nov 09:55PM:
Re: [General] I wanna change my primary member ID

said by Datalyss :

said by koma3504 :

Did you have any sub-id's under the main account ???

Nope. Just my alias e-ddress.

Just out of curiosity, why are you so adamant that your primary ID needs to be changed, rather than simply creating a sub-account with the email address that you wish to use? If you enjoy beating your head against a wall, that is certainly your choice, but an easy solution is readily available.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.
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Datalyss @ 10th Nov 10:43PM:
Re: [General] I wanna change my primary member ID

Just want the name I should have gotten 3 years ago when I ordered my service...I prefer using my real name as my e-ddress.

As for sub-accounts...let's just say that's not an option, and leave it at that.
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NetFixer @ 10th Nov 10:45PM:
Re: [General] I wanna change my primary member ID

said by Datalyss :

Just want the name I should have gotten 3 years ago when I ordered my service...I prefer using my real name as my e-ddress.

As for sub-accounts...let's just say that's not an option, and leave it at that.

Have fun

--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.
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Oleg @ 10th Nov 10:53PM:
Re: [General] I wanna change my primary member ID

said by koma3504 :

Did you have any sub-id's under the main account ???

No.
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koma3504 @ 10th Nov 11:04PM:
Re: [General] I wanna change my primary member ID

I am really wondering why sub accounts are not a option??

Was there a reason you did not use what you want 3 years ago??

FYI: i would never want to set up a account using my real first and last name for a email id.
As with a little seaching online with said email address your real home address could be found really easy.
--
† Koma †
If YOu Don't Think It's Possable!! It's Acually A Reality!!The best way to predict the future is to invent it. Alan Kay!!
Ya Don't Know The signal Till Ya Ride It!!
Voice Break's There's Trouble!!!!
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Datalyss @ 11th Nov 02:35AM:
Re: [General] I wanna change my primary member ID

said by koma3504 :

FYI: i would never want to set up a account using my real first and last name for a email id.
As with a little seaching online with said email address your real home address could be found really easy.

I guess I charmed then, cuz nothin' bad has ever happened to me.
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kremithefrog @ 11th Nov 03:20AM:
Re: [General] I wanna change my primary member ID

said by Datalyss :

said by kremithefrog :

I hope your modem blows up.

Was that really necessary?

Definitely. Why? Because you're trying to rule out every option except one, changing the primary uid. Why can't you make what you want as a sub account or alias? You're the kind of person that gives tech support agents a headache as can be seen from your first post. You call the agent a witch because she gave you the answer that is required by her job!!! Also, because of people like you that call about something so trivial as a primary uid because it's not your name is part of the reason tech support isn't better, because they have to hire 1000 Indians to tell everyone like you no over and over and over.
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NetFixer @ 11th Nov 04:34AM:
Re: [General] I wanna change my primary member ID

said by kremithefrog :

Why can't you make what you want as a sub account or alias?

Actually the OP already answered that question. ;)

said by Datalyss :

...let's just say that's not an option, and leave it at that.

--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.
reply

Datalyss @ 11th Nov 02:26PM:
Re: [General] I wanna change my primary member ID

FYI, I never call tech support. Why? Because their no help. Why are they no help. Because they'd rather outsource to India to save a few bucks than keep it in the company where they know what they doing.

Anyway, I know it's technically possible for them to change PMIDs, they just don't want to; and what I want to know is how Oleg got them to do it.

Incidentally, I wouldn't have even bothered posting in here if DSL support would ever answer their damn email.

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Oleg @ 11th Nov 02:42PM:
Re: [General] I wanna change my primary member ID

Just got lucky got the person who would listen and also fixed problem i have had with DSL at that time as well :)
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Datalyss @ 11th Nov 04:59PM:
Re: [General] I wanna change my primary member ID

said by Oleg :

Just got lucky got the person who would listen and also fixed problem i have had with DSL at that time as well :)

I'm startin' to wonder if you really did this because I was just chatting with an AT&T eAgent, and he even said this wasn't possible, even after I told him it was.

Even if you did, I don't have time to keep calling them until I get "lucky."

I'll just stick with my alias.
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kremithefrog @ 11th Nov 09:36PM:
Re: [General] I wanna change my primary member ID

said by Oleg :

Just got lucky got the person who would listen and also fixed problem i have had with DSL at that time as well :)

When was this Oleg? Before February of this year, changing a primary uid, moving uid's, etc. was all fairly simple. ATT changed a lot of things in February and took away the power to make these changes so only a handful of people have the power to do anything to an UID anymore and they're not allowed to except for very specific reasons.
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koma3504 @ 11th Nov 11:21PM:
Re: [General] I wanna change my primary member ID

Even befoe then they would not even do it.I know I tried.

And I Have more than one valid reason.
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Oleg @ 11th Nov 11:23PM:
Re: [General] I wanna change my primary member ID

Yes it sure was before February 2008.
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kremithefrog @ 13th Nov 08:21PM:
Re: [General] I wanna change my primary member ID

said by koma3504 :

Even befoe then they would not even do it.I know I tried.

And I Have more than one valid reason.

Well that's not exactly true. Maybe some over seas agents told you no but before Feb, doing uid changes was no problem but only American agents did them and only a small group did them. Depending on the time you called it could either be done right then if they put you on hold and the group do it or they would setup a callback and it would be done the next business day.
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koma3504 @ 14th Nov 12:20AM:
Re: [General] I wanna change my primary member ID

no acually it was possable untill they foud out who i was,

which against the F.C.C. rules and regulations.

which states one customer can not be treated any differant than any other customer

and this was not from teir1 this was from tier 2 or directley from NOC
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anon @ 15th Nov 04:17AM:
Re: [General] I wanna change my primary member ID

The primary uid can still be changed, but its not just for anyone(ie someone in the state of mind that starts a thread like this) and it can no longer be done in anyway by the technical support desk, the request has to be forwarded to another department.
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Oleg @ 15th Nov 12:34PM:
Re: [General] I wanna change my primary member ID

I think when change was done she told me hold on i will contact higher tier tech in order to make a change took no more than 10min.
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koma3504 @ 15th Nov 02:17PM:
Re: [General] I wanna change my primary member ID

Well do tell us what department that is.
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kremithefrog @ 15th Nov 04:06PM:
Re: [General] I wanna change my primary member ID

Please don't tell what department it is. I can imagine the OP calling in repeatedly and badgering tech support to get with that department. To the OP and anyone else though, even if you know that department you don't speak directly to them and they will not, under any circumstances, just make a change because you want it. There is no reason to know what department it is, because if they're actually needed, tech support will contact them.
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Oleg @ 15th Nov 04:20PM:
Re: [General] I wanna change my primary member ID

said by kremithefrog :

Please don't tell what department it is. I can imagine the OP calling in repeatedly and badgering tech support to get with that department. To the OP and anyone else though, even if you know that department you don't speak directly to them and they will not, under any circumstances, just make a change because you want it. There is no reason to know what department it is, because if they're actually needed, tech support will contact them.

Correct only Bellsouth tech support can contact higher level and talk to them,but they will never let costumer speak to them.
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koma3504 @ 15th Nov 04:27PM:
Re: [General] I wanna change my primary member ID

Unless they call you. pretty sure ive talked with every department one time or another lol
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Oleg @ 15th Nov 05:50PM:
Re: [General] I wanna change my primary member ID

said by koma3504 :

Unless they call you. pretty sure ive talked with every department one time or another lol

Yes that's too.I have only spoke with very nice higher level tech person ones :-)
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jordanair @ 16th Nov 12:19PM:
Re: [General] I wanna change my primary member ID

even if ther is a problem there still has to be a disconnet order issued which will also disconnect and disable any subaccount on it.. there is no change email address orders in the system.. the id is also connected to billing hense ther id appears on the inttenet services page of the ATT bill.. if you call Tier2 to do this they are suppose to transfer you to sales or biling where an order can be issued but keep in mind the service willbe disconnected and i think it takes up to 10 days to get it back due to the order processes
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