It Sucks To Be On IFITL Page 2

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RJ44 @ 6th Dec 08:05PM:
Re: It Sucks To Be On IFITL

said by AVonGauss :

AT&T has come up with a compelling video product which is good, but they need to come to the realization of the limits of their delivery platform (aka the twisted copper pair).

I think they're probably well aware of the limits of their delivery platform. They are using VDSL on longer copper loops in order to reach as many people with video as quickly as possible. VDSL2+ is easily capable of delivering 100mpbs on short copper loops (FTTC) and is no doubt being considered. And they are deploying FTTH in many new subdivisions.

Where's the flaw in that strategy?
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kdeuser @ 7th Dec 10:41AM:
Re: It Sucks To Be On IFITL

My subdivision was served by Americast for cable, so the only other "choice" we now have besides AT&T for internet is satellite or wireless for internet. If it was just me, I would go with a wireless alternative just to avoid paying my monopoly provider. Unfortunately, I have two kids a wife and 4 computers in the house including my laptop for work.

Honestly, if I did not work at home, it wouldn't be too bad, but the upload speeds we are stuck with at 1500/250 are the real problem here. Most of the web surfing and downloading that takes place in my home can be handled by 1500 at this time. However, when I am working off of e-mail and saving/retrieving large database files from my office it truly kills my efficiency at home. I sometimes go into the office when I know this kind of work is in my queue.♠
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clindner @ 7th Dec 10:52AM:
Re: It Sucks To Be On IFITL

said by kdeuser :

My subdivision was served by
Honestly, if I did not work at home, it wouldn't be too bad, but the upload speeds we are stuck with at 1500/250 are the real problem here. Most of the web surfing and downloading that takes place in my home can be handled by 1500 at this time. However, when I am working off of e-mail and saving/retrieving large database files from my office it truly kills my efficiency at home. I sometimes go into the office when I know this kind of work is in my queue.♠

This sums it up pretty well for a lot of folks in Gwinnett County.
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alfnoid @ 7th Dec 03:04PM:
Re: It Sucks To Be On IFITL

Last I heard from the rumor mill was Jan 09 before anything widespread will be done.
Not too far away now, but not only do I not know exactly what will be done I don't know how fast.

I have heard FTTHouse will be part of this however.

They have a lot of different things they are upgrading in terms of the Ifitl, Dfitl, and MX which are all FTTC flavors.
Hopefully the first half of next year will see some real action in this department.
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Airwolf7 @ 7th Dec 04:17PM:
Re: It Sucks To Be On IFITL

said by Gflash :

Did you ever stop to think how far ahead we would be if the Government would not have broken the company up ? At the time it was the largest company in the world. If that organization existed today we could have had a rapid transition to broadband. But competition and low prices are more important .

Wow! That's one thing I totally agree with you about.

The break up of the real AT&T and the loss of Bell Labs was a National Tragedy. Things needed to be changed at AT&T and those things could have been brought about through proper and fair regulation. The regulators should have been broke up and fired for doing a poor job. The FCC and Congress were the regulators and should have been given their walking papers.

May Judge Green and all those who helped break up the real AT&T burn in Hell!

I think the break up of the real AT&T was one of the Top 20 worse things to ever happen to America.

.

Walmart is now the largest company in the World. »money.cnn.com/magazines/fortune/···255.html

Walmart is a National Treasure and a vital part of America's National Defence and Critical Infrastructure. :huh:

The people that worked for the real AT&T probably made more money before the break up then the people that work for Walmart do now and I'm not even counting for inflation.
--
Apathy is on the rise, but nobody seems to care.
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anon @ 7th Dec 06:39PM:
Re: It Sucks To Be On IFITL

Farther behind? You are a victim of the competitive " Free Market" mindset.There is a whole revisionist history that has been constructed after-( but not with )the facts to explain somehow America has been held hostage by "The Bell System " The Original AT&T was founded to promote the ideas of an Inventor. They believed in and promoted improvement in everything . They Invented--Telephone, Transistor, Amplifiers, Co- axial cable . Optical fiber , Laser, Twisted pair ,Solar Cell, LED, Iron Lung ,Load coil, Hydrofoil, Integrated circuit on a chip, Photocell, Microphone, Talking pictures , Electrical recording of phonograph records,-in Stereo. Radio Astronomy- Microwaves For Cooking & Radar - To name a few. They made most of the atomic weapons through the cold war. The AT&T company had a policy to change out the equipment system wide every twenty years if it was needed or not. Congress thought this was a big waste of money . The last change out was about 1965. The litigation began in the 1970's and stopped the the last two. Competitors went into business using outdated Bell equipment for long distance. With no national company and no national plan for communication the system hosts and maintains an assortment of technologies.Like I- fitl . It was always the policy to plan for the future and put in the best and latest equipment. Where do you think we would be? Not bitching about I fitl-- and that's ahead of where we are now.
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Splitpair @ 7th Dec 07:19PM:
Re: It Sucks To Be On IFITL

said by Gflash :

Farther behind? You are a victim of the competitive " Free Market" mindset.

Well then here ya go. ;-)

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.

rapemabell.pdf

Airwolf7 @ 8th Dec 02:22AM:
Re: It Sucks To Be On IFITL

I'd bet that copper would be about 35 cents a pound and there would be a lot of rich people that own businesses related to optical fiber industry.

I'd also bet that I would have a telephone that was worth owning. It doesn't matter how much you spend on a telephone today because they are all junk. I have a real telephone from the real AT&T that I could beat someone to death with if they broke into my house then wipe the blood off of it, plug it back into the jack, call 911 and it would work just fine and sound great too.

--
Apathy is on the rise, but nobody seems to care.
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AVonGauss @ 8th Dec 11:30AM:
Re: It Sucks To Be On IFITL

said by Gflash :

Farther behind? You are a victim of the competitive " Free Market" mindset.There is a whole revisionist history that has been constructed after-( but not with )the facts to explain somehow America has been held hostage by "The Bell System " The Original AT&T was founded to promote the ideas of an Inventor. They believed in and promoted improvement in everything . They Invented--Telephone, Transistor, Amplifiers, Co- axial cable . Optical fiber , Laser, Twisted pair ,Solar Cell, LED, Iron Lung ,Load coil, Hydrofoil, Integrated circuit on a chip, Photocell, Microphone, Talking pictures , Electrical recording of phonograph records,-in Stereo. Radio Astronomy- Microwaves For Cooking & Radar - To name a few. They made most of the atomic weapons through the cold war. The AT&T company had a policy to change out the equipment system wide every twenty years if it was needed or not. Congress thought this was a big waste of money . The last change out was about 1965. The litigation began in the 1970's and stopped the the last two. Competitors went into business using outdated Bell equipment for long distance. With no national company and no national plan for communication the system hosts and maintains an assortment of technologies.Like I- fitl . It was always the policy to plan for the future and put in the best and latest equipment. Where do you think we would be? Not bitching about I fitl-- and that's ahead of where we are now.

No, not a victim - I just didn't drink as much of the koolaid. Bell Labs, who I believe still exists albeit part of another company now, has worked with many different inventors over the years and both through partnerships and in-house talent has patented a fair amount of items over the years.

Was the divestment of AT&T a model of good legislation? Probably not. To imply however that we would be in a better technological and deployment position if it hadn't taken place simply ignores the history prior to the divestment. Several key changes would have needed to have taken place that we can only speculate whether or not they would have occurred.

To bring this full circle, IFITL at the time was a leap ahead of the technology deployed at the time, however other technologies have become more mainstream and the question now is how to migrate those customers to a more sustainable deployment model. Unless the current AT&T has a good model from transitioning those new VRAD customers from the current copper twisted-pair centric mechanism to a more capable mechanism such as fiber we will most likely be facing the same problem in the next decade.

As to phone "build quality", you can say the same thing for almost every other sector of manufacturing. Sad, but true.
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jc3116 @ 8th Dec 11:50AM:
Re: It Sucks To Be On IFITL

If your IFITL works out of the RT at Highpoint Rd, you can volunteer for a trial of uverse at no charge for the trial period. ATT is working on a system to replace IFITL and is trialing it out of that RT.
IM me and I will get you information on the trial.
As far as I know, this is the only trial in the South Gwinnett County Area. I do not know if it is being trialed anywhere else.
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anon @ 8th Dec 08:20PM:
Re: It Sucks To Be On IFITL

No need to speculate. Technological change and deployment was their business.Did you read the history in the link posted by Splitpair? Why do you think fiber is a "more capable mechanism" than copper? It Is 1. Cheaper, 2. Paid for 3. Repairable by one man with common tools 4. Does not need power at the house to work 5. Does not require equipment at the far end (subject to theft or abuse).6 Easy to locate from one end.7. Allows central battery to power the phones or data in a loss of power emergency- where fiber only allows VOIP phones (lost with no power back up) It would be a shame to loose these advantages. AT&T has been using fiber since 1968 . I would think in forty years with no outside intervention they would have got it to the house If there was a demand . But the home demand for data started around 1993. I suppose I -fitl and d -fitl are both going to be retrofitted. They already have fiber and power to each box and only need to change out the shelves and cards. I heard it was going to be the MX , but they probably have already upgraded to something better to provide Uverse.
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AVonGauss @ 8th Dec 10:03PM:
Re: It Sucks To Be On IFITL

Oh, I skimmed over it - its a bit outdated and some of the predictions have not proven out, its a rosy glossed side of the discussion and there are similar from those of the opposite opinion - the truth lies somewhere in the middle.

I can sum up why the current twisted pair solution is not sustainable in one word - bandwidth. You don't have to take my word for it, read the other AT&T forums here and take note at what people are most frustrated with when it comes to U-verse (besides the cabinets).

As I said in my first post, this isn't a "dig" on AT&T, they've produced a very compelling video product. They just have to solve the delivery mechanism in order to remain competitive, additional compression is not the answer.
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anon @ 8th Dec 10:09PM:
Re: It Sucks To Be On IFITL

The trunks have to be ready to handle the upstream load. When they are it won't matter if it is fiber or copper to the house.
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clindner @ 8th Dec 10:41PM:
Re: It Sucks To Be On IFITL

said by jc3116 :

If your IFITL works out of the RT at Highpoint Rd, you can volunteer for a trial of uverse at no charge for the trial period. ATT is working on a system to replace IFITL and is trialing it out of that RT.
IM me and I will get you information on the trial.
As far as I know, this is the only trial in the South Gwinnett County Area. I do not know if it is being trialed anywhere else.

Do you have a phone number or contact for this?

I am a day away from dropping them for Charter, but if there's a near term fix for the issue, I'll hold out.
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Hayward @ 9th Dec 04:37AM:
Re: It Sucks To Be On IFITL

said by kdeuser :

Apparently the prospect of competing for 800+ new customers isn't enough to tempt either Comcast or Charter. Essentially, I am a prisoner of 1.5mb speed until I move.
From the AT&T IFITL Penitentiary,
Kurt

(Wyndam Hill subdivision, part of the Suwanee Creek HOA in Suwanee, GA)

I'll bet if you checked your HOA signed an exclusive contract with BS or ATT, likely for free instalation, and the cable companies legally can't offer service there.

--
»haywardm.com (Hayward's Key West)

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jc3116 @ 9th Dec 08:33AM:
Re: It Sucks To Be On IFITL

As far as I know, it is only working out of one RT in Snellville. I don't know of any plans to expand the trial until there is more data from this one.
The trial involves installing a new box near the existing onu, so it's not really a near term fix. The installation time frame is probably around a month.
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kdeuser @ 9th Dec 05:13PM:
Re: It Sucks To Be On IFITL

said by Hayward :

I'll bet if you checked your HOA signed an exclusive contract with BS or ATT, likely for free instalation, and the cable companies legally can't offer service there.

Not the case - there has never been anything "free" here! Is that even legal?
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Hayward @ 9th Dec 10:28PM:
Re: It Sucks To Be On IFITL

said by kdeuser :

said by Hayward :

I'll bet if you checked your HOA signed an exclusive contract with BS or ATT, likely for free instalation, and the cable companies legally can't offer service there.

Not the case - there has never been anything "free" here! Is that even legal?

Not the service, but presale infrastructure install onto private property.

Yes it is very legal there are MANY HOA and apartment complexes that have entered into exclusive contracts with cable, telco entities, and that becomes your only choice for service. It is part or the HOA doc, or rental agreement you sign.

You may think you totally own your house in an HOA, but no they operate as a single totalian owner in many ways. Try painting you house purple, or let the lawn get brown because you believe in water conservation, etc, etc, etc.
--
»haywardm.com (Hayward's Key West)

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kdeuser @ 10th Dec 09:31AM:
Re: It Sucks To Be On IFITL

Yes, I know about painting and yard condition. I reviewed the covenants some time ago and there was no mention of an exclusive agreement there. If the HOA entered into an agreement while under control of the developer, there is no mention of it anywhere.
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clindner @ 13th Dec 05:22PM:
Re: It Sucks To Be On IFITL

This time next week, I will be IFITL free!!!!!!!

Then I will actually be able to watch a Youtube video without having to pause it to allow it to download!

Can't wait!
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Rob @ 14th Dec 11:22AM:
Re: It Sucks To Be On IFITL

I love IFITL. I'm no longer on it (Comcast's 8/2 - stable as ever. Hardly down, speeds always above advertised, etc).

I still I have a lot of hope for IFITL. I wish AT&T would follow through w/ BellSouth's original plans for IFITL.
--
CheckSite.us | YourIP.us | ReverseIP.us
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clindner @ 21st Dec 11:36PM:
Re: It Sucks To Be On IFITL

Best of luck to those of you still on IFITL.

I'm on Charter 10 mbps now!!!
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farmergregor @ 25th Dec 11:48PM:
Re: It Sucks To Be On IFITL

I'm lucky to get 1/3 of the advertised 1.5 mbps speed. I have been on IFITL for ~6 years and I have never had the speed issues I have been experiancing during the past 5 months. AT&T hasn't been much help with getting my speeds back to normal.

Edit: I'm also located in Lawrenceville, GA. Seems a lot of angry IFITL users here.
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clindner @ 26th Dec 11:58PM:
Re: It Sucks To Be On IFITL

Yes, Lawrenceville here as well.

The Charter has been very solid, calling AT&T tomorrow to drop the DSL.

Exact same issues you describe. Slow downs in the last few months.
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anon @ 27th Dec 10:13AM:
Re: It Sucks To Be On IFITL

I am in Lawrenceville as well. After years of solid performance on the 1.5M/256k IFITL service, the past few months have been very sporadic and frustrating.
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clindner @ 30th Dec 11:30AM:
Re: It Sucks To Be On IFITL

Some good news for those of you who are sticking with IFITL.

When I called to cancel the internet service, I was asked why and explained that the speed is too slow as compared to Charter. The rep saw that we are limited to a maximum speed of 1.5 mpbs, and offered a rate of $17.95 if we wanted to stay.

I declined, but some of you might want to take advantage of the savings if you haven't already....
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RobinQW @ 2nd Jan 04:16PM:
Re: It Sucks To Be On IFITL

said by kdeuser :

Yes, I know about painting and yard condition. I reviewed the covenants some time ago and there was no mention of an exclusive agreement there. If the HOA entered into an agreement while under control of the developer, there is no mention of it anywhere.

Hey Kurt!

I was on your HOA Board of Directors up until last summer. There was no exclusive agreement by the HOA with respect to Internet or Cable service.

During construction, the builder at Suwanee Creek Park and Suwanee Place listed Comcast as a provider of cable. I contacted Comcast and was told they would not provide service because the neighborhood was not built out yet. It took me a couple of years just to get IFITL into the CEV at the end of your street.

Robin W
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gpauken @ 2nd Jan 09:43PM:
Re: It Sucks To Be On IFITL

I posted over in another subject:

»Are they messing with IFITL? (bloody slow)

Are any of you experiencing this same thing?

Night around 10 sluggish pings
Morning/Day normal pings
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kdeuser @ 23rd Jan 08:51AM:
Re: It Sucks To Be On IFITL

It still sucks.
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farmergregor @ 23rd Jan 03:29PM:
Re: It Sucks To Be On IFITL

Yup, still sucks. Maybe someday I'll switch to charter.
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farmergregor @ 26th Jan 08:36PM:
Re: It Sucks To Be On IFITL

This makes it six months since I've been having terrible internet service. From all I've gathered from calling tech support, it seems like the central office in Lawrenceville is being overloaded by heavy traffic. I'm not sure if this is right because the only times my speeds are close to 1mbps (on a 1.5mbps service) are on Friday/Saturday nights. Wouldn't there be more traffic those days than on weekdays? Or would more traffic be generated on weekdays due to businesses? Also, if it is an issue at the central office, how would it take them longer than six months to resolve? I'm not really buying into the techs answer to my problems.
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clindner @ 29th Jan 02:10PM:
Re: It Sucks To Be On IFITL

Switch to Charter, I don't think you will regret it.
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anon @ 2nd Feb 04:19PM:
Re: It Sucks To Be On IFITL

Actually I was on IFITL (same house I'm in now) 8 years ago and it was still Bellsouth of course. For the first year I was getting between 8 and 15MBPS (Yes, tested and proven multiple times) And then all of a sudden I got knocked down to 1.5MBPS. They said when I called that this was to make it fair for their Non-fiber customers that were paying the same price as me for their 1.5mbps connections.

So the problem is that they have it hardcapped at 1.5 and AT&T would rather say "well its impossible..blah blah outdated tech" then admit that if they uncapped it it would be faster than uverse (not sharing the tv/phone of course) and uncontrollable (hardcap is 1.5..they can't set you at a specific speed..if you are uncapped you are uncapped and thats it).
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FAQFixer @ 2nd Feb 04:40PM:
Re: It Sucks To Be On IFITL

said by Sdeph :

Actually I was on IFITL (same house I'm in now) 8 years ago and it was still Bellsouth of course. For the first year I was getting between 8 and 15MBPS (Yes, tested and proven multiple times) And then all of a sudden I got knocked down to 1.5MBPS. They said when I called that this was to make it fair for their Non-fiber customers that were paying the same price as me for their 1.5mbps connections.

So the problem is that they have it hardcapped at 1.5 and AT&T would rather say "well its impossible..blah blah outdated tech" then admit that if they uncapped it it would be faster than uverse (not sharing the tv/phone of course) and uncontrollable (hardcap is 1.5..they can't set you at a specific speed..if you are uncapped you are uncapped and thats it).

Please explain how you could possibly get "8 and 15MBPS" when IFITL is a 10Mbps Half-Duplex Ethernet network? I think you had some erroneous speed tests and got some bad info somewhere along the line.
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anon @ 3rd Feb 02:19AM:
Re: It Sucks To Be On IFITL

On usenet when retrieving (perfectly legal of course =D) binary files of various sizes I would get anywhere from 800kbps - 1250 kpbs. So yeah about 10MBps. Still quite literally 6.6 times as fast as the 1.5MBps I'm stuck at now.
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Mizzat @ 3rd Feb 08:29AM:
Re: It Sucks To Be On IFITL

said by Sdeph :

On usenet when retrieving (perfectly legal of course =D) binary files of various sizes I would get anywhere from 800kbps - 1250 kpbs. So yeah about 10MBps. Still quite literally 6.6 times as fast as the 1.5MBps I'm stuck at now.

That made me laugh out loud. Thanks.

Here is a bandwidth calculator for you:
»www.ibeast.com/content/tools/band-calc.asp

Remember its kilobits and megabits when its throughput you're measuring.
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FAQFixer @ 3rd Feb 09:28AM:
Re: It Sucks To Be On IFITL

You have to remember that it is a shared ethernet network with your neighbors. If BellSouth allowed any one customer to have full speeds it would absorb everyone's bandwidth and they would be screwed. Conversely, if one of your neighbors were downloading something huge you would be dead in the water. BellSouth purposely divided the usable bandwidth so everyone could have decent speeds and make sure that customers didn't end up with an unusable service similar to an oversubscribed cable node.
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anon @ 3rd Feb 11:30AM:
Re: It Sucks To Be On IFITL

Yeah you take the megaBITS and divide by 8 to get the number...no calculator needed. Run my math and you get the same answers I provided =D

But yeah I know what you mean and I'm not saying it was constant, it just wasn't absolutely 1.5...it was like 10 most of the time while downloading and if i was doing anything with heavy compression I would notice a drop..or while gaming (upstream) there wasn't like uber-bandwidth.

So only the downstream was ridiculous back then. But I promise you it was before they capped it.

My argument is that they CAN up it if they want to, its just a pain the ass and they don't want to bother with it.
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FAQFixer @ 3rd Feb 11:43AM:
Re: It Sucks To Be On IFITL

said by Sdeph :

Yeah you take the megaBITS and divide by 8 to get the number...no calculator needed. Run my math and you get the same answers I provided =D

But yeah I know what you mean and I'm not saying it was constant, it just wasn't absolutely 1.5...it was like 10 most of the time while downloading and if i was doing anything with heavy compression I would notice a drop..or while gaming (upstream) there wasn't like uber-bandwidth.

So only the downstream was ridiculous back then. But I promise you it was before they capped it.

My argument is that they CAN up it if they want to, its just a pain the ass and they don't want to bother with it.

It is not "a pain the ass and they don't want to bother with it", it's that that it can only be done with one customer on a shared network! What do you do with the rest of the customer on that ONU that would like internet service?
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anon @ 3rd Feb 12:31PM:
Re: It Sucks To Be On IFITL

Cable pulls off shared nodes just fine over hybrid coax (fiber/coax) so why can't IFITL?

I mean yeah if each node is only capable of 10MBps then sure, but is that truly the case?
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FAQFixer @ 3rd Feb 12:58PM:
Re: It Sucks To Be On IFITL

said by Sdeph :

I mean yeah if each node is only capable of 10MBps then sure, but is that truly the case?

Yes.
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RJ44 @ 3rd Feb 01:17PM:
Re: It Sucks To Be On IFITL

said by Sdeph :

I mean yeah if each node is only capable of 10MBps then sure, but is that truly the case?

I can't believe he didn't post a link to the FAQ! :)

»AT&T Southeast Forum FAQ »IFITL?
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FAQFixer @ 3rd Feb 01:30PM:
Re: It Sucks To Be On IFITL

said by RJ44 :

said by Sdeph :

I mean yeah if each node is only capable of 10MBps then sure, but is that truly the case?

I can't believe he didn't post a link to the FAQ! :)

»AT&T Southeast Forum FAQ »IFITL?

Sometimes the horse has to find his own water. ;)
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farmergregor @ 3rd Feb 07:59PM:
Re: It Sucks To Be On IFITL

10mbps? I didn't even know those speeds existed. /sarcasm.

Just an update. My speeds actually seem to be getting worse. For the past 3 months up until this past week, my speeds were ~700kbps download 150kbps upload from early evening until very early morning. Now I'm lucky to get speeds above 500kbps from early evening until very early morning. Not getting even getting half of the advertised download speed for the past 3+ months is a wee bit rediculous. AT&T needs to look into the problem. It is on their side, not mine.
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Mizzat @ 3rd Feb 08:13PM:
Re: It Sucks To Be On IFITL

Wait are you saying take 1 megabite dividec by 8 = 1 kilobit?

You're thinking bits and bytes. 1 Megabit = 1000 kilobits

Therefore your 1250 kbps = 1.25 Mbps, not 10 Mbps
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SKL111 @ 4th Feb 01:22AM:
Re: It Sucks To Be On IFITL

said by FAQFixer :

Both misunderstanding and misinformation.
Original Ifitl cards, had a bug that allowed them to be ran at the 8Mb 4 slot per card barrier, now if you somehow were misconfigured and they put a higher density card in with the bug, you could have gotten the 16Mb download speed in bursts as your system cached the data.

Later on before Uverse and before ATT bought them, they did various tests in some neighborhoods with Techs, at 25Mbps and 50Mbps.

the ONU hits the CEV and the OIU and then exits at 10Mbps or 100Mbps(Dense OIU), 10Mbps usually and uplinks to a 10/100 switch at the CEV and then. You can find more detail info on the web.

Now, the equipment for DSL and Ifitl is updated and higher speeds are possible, but ATT is trying to unify it all and standardize, so they would rather not use the current equipment.

(thanks to my bellsouth tech friend for showing me the inside of a CEV and other cool outdoor equip bell has you should see the lightning protection they use, especiallyy at the CO, the damn building is built on top of 1ft thick coppper plates!)
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Airwolf7 @ 4th Feb 02:08AM:
Re: It Sucks To Be On IFITL

said by farmergregor :

This makes it six months since I've been having terrible internet service. From all I've gathered from calling tech support, it seems like the central office in Lawrenceville is being overloaded by heavy traffic. I'm not sure if this is right because the only times my speeds are close to 1mbps (on a 1.5mbps service) are on Friday/Saturday nights. Wouldn't there be more traffic those days than on weekdays? Or would more traffic be generated on weekdays due to businesses? Also, if it is an issue at the central office, how would it take them longer than six months to resolve? I'm not really buying into the techs answer to my problems.

said by farmergregor :

Yup, still sucks. Maybe someday I'll switch to charter.

Are you waiting for a sign from G-d?
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vandamme @ 6th Feb 10:37AM:
Re: It Sucks To Be On IFITL

To add to to pile......

I am in Buford, GA... Off of the SugarHill CO... I have been BOMBARDED with mailing, sales calls, etc. explaining that I am eligible for higher speeds. I sign up(no real expectations of higher speeds) only to call back three days later when no upgrade is made, to be told that no speed upgrade is available, and that my order was canceled. They must have upgraded someone in my area, but Not ME... I have been getting a least 3 fliers, and 2 phone calls a week for the past 4 or so weeks...
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anon @ 6th Feb 07:32PM:
Re: It Sucks To Be On IFITL

Van: You must live near me, I am in Buford right on the edge of Sugarhill and I was receiving calls as well and avoiding talking to them. I told them I had fiber optics and they immediately said "oh, ok have a nice night."

They have not called back since I told them I was on IFITL.
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Splitpair @ 7th Feb 07:27AM:
Re: It Sucks To Be On IFITL & don't hold your breath for Uverse

said by Rob :

I still I have a lot of hope for IFITL. I wish AT&T would follow through w/ BellSouth's original plans for IFITL.

AT&T will slow down its U-verse buildout by a year, focusing on selling services to the 17 million living units it currently passes, company officials said today during its fourth-quarter earnings call. Chairman and Chief Executive Officer Randall Stephenson said.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.

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tel601 @ 7th Feb 09:31AM:
Re: It Sucks To Be On IFITL

My area's u-verse deployment was cancelled, in favor of further expansion and penetration into existing service areas.
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Ameri_User @ 8th Feb 01:05AM:
Re: It Sucks To Be On IFITL

Once again, AT&T, thank you oh so much for destroying Americast and leaving us IFITL people with 1.5 mbps internet that doesn't get full speed all the time. I can probably almost guarantee that if AT&T Southeast was still Bellsouth, we would have received some kind of Internet upgrade already, and Americast would probably have still been in service and on its way to an upgrade. No one at AT&T's central operations cares about us since we are such a small segment of their operations, and I bet now that they will care even less with the economy the way it is.
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aexep @ 9th Feb 11:36PM:
Re: It Sucks To Be On IFITL

I got off this merry go round after being with BellSouth going on almost 7 years (IFITL 3yrs) and haven't looked back. So far so good, after six months on a cable competitor (even though I have SAT TV and AT&T Phone Service).

What's real fun is when I get calls offering me "high speed" internet. I can't help but nicely take the unsuspecting agent on a journey of discovery in hopes that the call will be listened to by some supervisor, though after their 5th attempt on trying to sell me on "high speed" I think they finally got the message. ;-)

Hey who knows, if everyone gets off IFITL, it'll make it easier for them to upgrade :D

Yeah I know, wishful thinking!
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farmergregor @ 13th Feb 09:26PM:
Re: It Sucks To Be On IFITL

Is there any IFITL user out there that doesn't have a problem with the service? Everyone I know is my area does not get speeds remotely close to what is advertised.
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Ameri_User @ 17th Feb 11:11PM:
Re: It Sucks To Be On IFITL

said by farmergregor :

Is there any IFITL user out there that doesn't have a problem with the service? Everyone I know is my area does not get speeds remotely close to what is advertised.

I get 1.5 Mbps down most of the time and a little over 750kbps up. However that still isn't fast enough to download large files and there are usually several service outages each year and occasionally speeds are almost dialup slow. I wish they would hurry up and figure out UVERSE so we can get some type of upgrade.
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anon @ 20th Feb 10:11AM:
Re: It Sucks To Be On IFITL

People...speak with your wallets. I tried to stick with them for 8 years not and I'm done with them. Maybe when they get their act together, i'll think about signing up again but until them i'm enjoying 8mb download and 2mb upload from comcast. Only regret is that i should've switched earlier. That's what i get for trying to be loyal. There is no more loyalty in this business...switch and speak up by taking your business away. Simply having a shouting match with ATT will not work. They are too big of a company to notice us little people. I know of several ATT workers on IFITL and they don't even use ATT...that right there should give you a clue
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kdeuser @ 20th Feb 06:29PM:
Re: It Sucks To Be On IFITL

I would if I could. That's why ifitl sucks so bad for me and everyone in my subdivision. I sent an e-mail to our HOA to see if they could approach Comcast or Charter to provide service to our neighborhood. They pretty much just ignore me when I call. You would think 500 households without cable service 1/4 mile from a neighborhood they already serve would be enough of a business case... I must be invisible or something, my HOA ignores me as effectively as the cable companies.
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RobinQW @ 25th Feb 05:19PM:
Re: It Sucks To Be On IFITL

Kurt,

There are 356 homes in your HOA. The problem is that most of them have satellite dishes for TV and AT&T for the Internet. I don't think they would all jump immediately to Comcast if they began providing service in the area. The HOA doesn't have any power to make people switch. The only thing that the HOA could do is encourage a transition by advertising it in the newsletter and on the web site. You can only guess how effective that would be. I don't know if that would be enough to convince Comcast to deploy.

Call me sometime and we'll have a beer and swap phone company stories. I have some Shiner Boch. :)
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anon @ 10th Mar 09:31PM:
Re: It Sucks To Be On IFITL

So a truck role was sent to my house. The tech state he knows what the issue is. The redback router/switches are overwhelmed. Anyone know this as fact.
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ycool @ 11th Mar 01:14AM:
Re: It Sucks To Be On IFITL

If you are in Miami then Yes, multi-day IFITL outage in Miami 33175/33185/33182 started on 3/9 and still ongoing......
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Airwolf7 @ 11th Mar 03:18AM:
Re: It Sucks To Be On IFITL

Did IFITL ever not suck?

If it did not suck at onetime, then what changed to make it suck?

Can whatever was changed be undone so that IFITL will not suck anymore?
--
It is not possible to achieve 'equality' between things that are, fundamentally, not equal!
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anon @ 11th Mar 11:14AM:
Re: It Sucks To Be On IFITL

I posted several replies back but feel the need to post again after last night and this morning. The service is effectively down. Pings time out more than 50% of the time and you can't even squeeze a web page through. This is in the Lawrenceville area. Posting from work now since it is impposible at home.
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kdeuser @ 11th Mar 11:35AM:
Re: It Sucks To Be On IFITL

It didn't suck 5 years ago when it was near to being a top-tier - and very reliable - service. At that time 1.5 was as high as DSL went, but that was quickly eclipsed as new DSL and cable technologies were rolled-out. IFITL users like me are stuck in a time-warp at the mercy of some AT&T hack sitting in a cube somewhere making decisions about when the service will be upgraded. My neighborhood is not served by a cable provider, so there is no alternative available. Consequently, it sucks to be on IFITL and sucks even worse to be at the mercy of AT&T.
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Nemokrad @ 12th Mar 07:56PM:
Re: It Sucks To Be On IFITL

I am getting consistent packet loss 3-10% every night. This service is not worth using anymore.
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kdeuser @ 24th Mar 10:24PM:
Re: It Sucks To Be On IFITL

It still sucks.
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anon @ 27th Mar 08:43PM:
Re: It Sucks To Be On IFITL

I live down the street from you. At night, I'm getting about 20KB/sec. Being on IFITL is horrible - I was getting faster speeds on cable 10+ years ago. I'm done with ATT if our neighborhood ever gets an alternative. I'm frustrated enough with this crappy connection to consider moving.
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gpauken @ 28th Mar 09:49AM:
Re: It Sucks To Be On IFITL

IFITL is Hell where are you located? I see speeds improved during the morning and day and at night go down the tubes.

see what i see this morning:

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 ping dslreports.com

Pinging dslreports.com [209.123.109.175] with 32 bytes of data:

Reply from 209.123.109.175: bytes=32 time=60ms TTL=42
Reply from 209.123.109.175: bytes=32 time=65ms TTL=42
Reply from 209.123.109.175: bytes=32 time=45ms TTL=42
Reply from 209.123.109.175: bytes=32 time=44ms TTL=42

Ping statistics for 209.123.109.175:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 65ms, Average = 53ms
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anon @ 28th Mar 11:08AM:
Re: It Sucks To Be On IFITL

It turned craptatstic around August of 2008 for me. It has been unusable at night and sometimes during the day (anytime during Saturday more specifically). Even right now It is taking me 5 minutes to get to Speakeasy to run a speed test. 8 months I have had to brave through this terrible quality service. Why can't AT&T just die out?
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samo300 @ 28th Mar 03:18PM:
Re: It Sucks To Be On IFITL

I had the service technician out for the slow issue and found out there is a defective switch at the Buford exchange.
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kdeuser @ 11th Apr 02:34PM:
Re: It Sucks To Be On IFITL

Seems to have improved a little in the last few days...but it still sucks to be on IFITL.
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anon @ 12th Apr 10:13AM:
Re: It Sucks To Be On IFITL

It's been running very smoothly for the past week for me. It's almost to good tobe true because the past has been my spring break.
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alfnoid @ 12th Apr 12:33PM:
Re: It Sucks To Be On IFITL

said by farmergregor2 :

has been my spring break.

That is why...all the kids are out of town!!!
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kdeuser @ 12th Apr 10:45PM:
Re: It Sucks To Be On IFITL

I spoke too soon... It's back to crap again. No speed test higher than 6-700k down, I think most were around 300k down and 50 up. I can't believe we pay money for this piece of crap. IFITL sucks, AT&T Sucks. If they go on strike, how would I know? It can't get worse than this steaming pile of (insert expletive) I am stuck with in my neighborhood. Up and down, slow CRAP.

Just my frustrated two cents,
Kurt

PS
IT SUCKS TO BE AN AT&T ~~CUSTOMER~~ PRISONER AND IT SUCKS TO BE ON IFITL!
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kdeuser @ 13th Apr 09:55AM:
Re: It Sucks To Be On IFITL

If anyone can decipher, here are my line stats.

»/linequality/nil/2510308
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anon @ 13th Apr 07:54PM:
Re: It Sucks To Be On IFITL

Yeah I spoke too soon also =(. Everything is back to slow as ever at night. Maybe it did have something to do with spring break. The day Gwinnett's schools open back up everything slows back down...
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kdeuser @ 1st Jun 02:14PM:
Re: It Sucks To Be On IFITL

Cutting in and out today for some reason. I seem to be losing my connection for a minute or two almost every day around noon.

Oh yes... It still sucks to be on IFITL (prisoner of AT&T without any other provider in my area). As soon as I find any other option for my internet service, I intend to dump everything that is AT&T/Bellsouth.
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anon @ 4th Jun 06:37PM:
Re: It Sucks To Be On IFITL

I'm looking to be "free" from IFITL in 2 days (assuming the cable guy shows up) - hard to beat the latest offer by Comcast of $19.99/month for 12 months - with 4-8x the speed what IFITL provides now.. FINALLY they saw the light and offered Internet service without requiring cable and/or phone service.

I've been on IFITL for close to 10 years now - super solid but super slow - hopefully Comcast will be fairly close with regards to uptime..
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Splitpair @ 4th Jun 08:25PM:
Re: It Sucks To Be On IFITL

said by IFITLNoMore :

I'm looking to be "free" from IFITL in 2 days (assuming the cable guy shows up) - hard to beat the latest offer by Comcast of $19.99/month for 12 months - with 4-8x the speed what IFITL provides now.. FINALLY they saw the light and offered Internet service without requiring cable and/or phone service.

I've been on IFITL for close to 10 years now - super solid but super slow - hopefully Comcast will be fairly close with regards to uptime..

I hope you like their Terms and Conditions.

Terms and Conditions
Offer ends 6/30/09, and is limited to new residential customers with accounts in good standing. Not available in all areas. Offer limited to Performance High-Speed Internet and requires subscription to either Comcast Cable or phone service at regular rates. To qualify for offer, service must be ordered via www.comcast.com. AFTER THE 6 MONTH PROMOTIONAL PERIOD OR IF ANY SERVICE IS DOWNGRADED, COMCAST’S REGULAR CHARGES APPLY UNLESS SERVICE IS CANCELED. SERVICE MAY BE CANCELED BY CALLING 1-800-COMCAST. Comcast’s current monthly service charges for the advertised services range from $42.95 to $59.95, and may vary depending on your area and other Comcast services (if any) received. Limited to service to a single outlet. Equipment, installation and taxes extra. May not be combined with other offers. Many factors affect speed. Actual speeds vary and are not guaranteed. PowerBoost provides bursts of download and upload speeds for the first 10 MB and 5 MB of a file, respectively. Not all features, including McAfee, compatible with Macintosh systems. Call for restrictions and complete details. Comcast © 2009. All rights reserved.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician
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rovernet @ 4th Jun 10:38PM:
Post a traceroute

Along with the whining and wishes for eternal damnation of IFITL, post a traceroute to start looking at where the bottleneck may be and we'll see what we can do. No promises...
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alfnoid @ 5th Jun 05:34AM:
Re: Post a traceroute

said by rovernet :

and we'll see what we can do.

Are you with the company?
If so make some sort or announcement and I'm sure that people here will take you up on the offer to help!
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rovernet @ 5th Jun 05:53PM:
Re: Post a traceroute

All you need to do is click on my username and check the Member info.
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SpottedCat @ 5th Jun 08:47PM:
Re: It Sucks To Be On IFITL

What's the deal with IFITL anyway? Apparently they use a fiber drop to provide this; what's keeping them from upgrading the equipment to serve better speeds?

Cable and infrastructure is in place... Was the design so horribly broken that they can't upgrade it? You'd think neighborhoods with fiber already deployed would be first in line for 10mbps and up service!
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kdeuser @ 5th Jun 11:59PM:
Re: It Sucks To Be On IFITL

I have wondered the same thing myself... When I'm not "whining" about it. IFITL was great 5 years ago. AT&T milks us for cash but apparently has no plans for upgrades. I "whine" because there is no alternative in my neighborhood since it is not served by cable for some reason. I am just as angry at the cable people.

♦IFITL was left in the dust years ago and essentially abandoned. At one time I would get 1.8 - 1.9 speeds reliably. Now that the infrastructure is aging we experience outages that never used to occur and frequently see speeds dropping to 300k or less. (Hopefully my telling of the facts is not "whining".)
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bogey780 @ 6th Jun 10:20AM:
Re: It Sucks To Be On IFITL

'but apparently has no plans for upgrades.'

There are. It's just for the past 3-4 years every upgrade plan keeps getting upgraded which extends the wait.

There's a solution out there though.
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anon @ 6th Jun 12:22PM:
Re: It Sucks To Be On IFITL

said by Splitpair :

Yep - I'm well aware of the T's and C's - I've got 12 months at the same cost.. not 6. And even when the price "increases" - it's only $10 / month more than what I'm paying now for IFITL DSL - for 10x increase in speed. That's assuming the costs don't decrease over the next year.
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anon @ 6th Jun 12:24PM:
Re: It Sucks To Be On IFITL

said by kdeuser :

I have wondered the same thing myself... When I'm not "whining" about it. IFITL was great 5 years ago. AT&T milks us for cash but apparently has no plans for upgrades. I "whine" because there is no alternative in my neighborhood since it is not served by cable for some reason. I am just as angry at the cable people.

♦IFITL was left in the dust years ago and essentially abandoned. At one time I would get 1.8 - 1.9 speeds reliably. Now that the infrastructure is aging we experience outages that never used to occur and frequently see speeds dropping to 300k or less. (Hopefully my telling of the facts is not "whining".)

That's the problem - I don't *want* to change from my current connection - however my requirements for additional speed have changed over the years since I installed the DSL. If I could get more speed - I'd stay - hopefully over the next year - ATT will have a comparable product.
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gpauken @ 6th Jun 03:13PM:
Re: It Sucks To Be On IFITL

IFITLNoMore -

How did you get the promo for 12 months? All I read is 6 months, then goes up to 42.95. I'm paying 17.95 permanantly to AT&T for IFITL after bitching about how bad the service is. I'd pay more for better speed because IFITL is just horrible at night. Thanks.
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anon @ 6th Jun 04:15PM:
Re: It Sucks To Be On IFITL

said by gpauken :

They've been running a TV Promotion on the air over the past few weeks. I believe you have to call the local comcast number (404-COMCAST) - instead of the 1-800-COMCAST. However, I did call the 800 number and they stated that the offer was available. However - it's a $50 install charge. In the end - I found a rep via craigslist that set me up with free install - 12 months/19.99 month. I'll check with the rep to see if it's ok to post his info here (if you're interested). I was paying $27.95/month for IFITL. Would have called - but with the 19.99 deal - hard to beat.

BTW - I'm now connected via Comcast - averaging 15 Down / 8 Up (12/6 rated without the powerboost). And - if I'm willing to pay - I now have the option to go up to 50/25 - with latest technology - and being told that 100 Mbps will be available in the near future (not that I need that kind of bandwidth - yet.. :) ).

My only concern is - of course - reliability - as the DSL was rock solid (only 4 known outtages in 9-10 years). I've had mixed reviews from friends - so we'll see how it works here..
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anon @ 6th Jun 04:18PM:
Re: It Sucks To Be On IFITL

said by IFITLNoMore :

In the end - I found a rep via craigslist that set me up with free install - 12 months/19.99 month.

Forgot to add - this is *all* without a contract - I can change at any time if warranted.
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alfnoid @ 7th Jun 10:05PM:
Re: It Sucks To Be On IFITL

said by bogey780 :

'but apparently has no plans for upgrades.'

There are. It's just for the past 3-4 years every upgrade plan keeps getting upgraded which extends the wait.

There's a solution out there though.

Still not sure if they have made the final decision on which way they are going...I heard the ftth is out and they are prolly gonna stick with copper drops though.

Not smart if you ask me, but nobody is so...

Hopefully at least they are leaving an upgrade path this time and won't have to gut the ONU's (again) when they go to FTTH in another few years.
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bogey780 @ 8th Jun 10:26AM:
Re: It Sucks To Be On IFITL

If they go the way they seem to be tilting, based on what I've seen from press releases, it should be really nice. The FTTC vs FTTH argument will be moot.
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kdeuser @ 8th Jun 09:47PM:
Re: It Sucks To Be On IFITL

I guess the only way I will see higher speed in the near-term is to move... {sigh} I would like to watch a video once - just once - without stalling and stuttering...
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kdeuser @ 8th Jun 10:27PM:
Re: It Sucks To Be On IFITL

speed tests under 250 - AGAIN, including the AT&T site. Lucky Me!!!
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gpauken @ 15th Jun 10:50PM:
Re: It Sucks To Be On IFITL

said by IFITLNoMore :

said by IFITLNoMore :

In the end - I found a rep via craigslist that set me up with free install - 12 months/19.99 month.

Forgot to add - this is *all* without a contract - I can change at any time if warranted.

So how's comcast treating you?
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anon @ 16th Jun 10:37AM:
Re: It Sucks To Be On IFITL

said by gpauken :

said by IFITLNoMore :

said by IFITLNoMore :

In the end - I found a rep via craigslist that set me up with free install - 12 months/19.99 month.

Forgot to add - this is *all* without a contract - I can change at any time if warranted.

So how's comcast treating you?

Quite well - have had no downtime to-date (knock on wood). Averaging 15 down/10 up with the PowerBoost - 12/2 standard. Only issue so far was that they billed me $3 for a "leased" modem - when I had actually bought my own. I called them and they did note and update the account - removed the $3 charge.
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ac3boy @ 16th Jun 07:43PM:
Re: It Sucks To Be On IFITL

Hey Folks stuck on IFITL,

If you do not have a cable alternative checkout clear.com WIMAX. It pretty much covers metro Atlanta which blew my mind. I have 20/2 with Charter and I am very happy with it when there is no primtetime slowdown (They are working on the issue) but if you do not want Cable or cannot get cable then WIMAX sounds pretty cool.

They offer very reasonable 20/30/40 dollar plans that go up to 6/500. Have no clue how well it works but a couple of reviews I read about the same service in Portland seemed pretty positive. Check them out.

»https://www.clear.com/shop/home_services.php

Cheers!
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gpauken @ 16th Jun 11:19PM:
Re: It Sucks To Be On IFITL

Not available in 30017. I thought you said it covers metro Atlanta. Isn't Gwinnett Co metro ?
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ac3boy @ 16th Jun 11:37PM:
Re: It Sucks To Be On IFITL

IT should. I know they said they have some blind spots and they update those on the service check DB. I can get in 30043. I am attaching coverage map.

gpauken @ 17th Jun 09:51PM:
Re: It Sucks To Be On IFITL

Weird thing is that when you go to the "coverage map" section it doesn't even show GA as selectable. If you put in your address, it says there is coverage, but then I get a popup saying bummer...but I can close that and then see the local map for ATL. I guess they need to do some updating, or?

Anyone in Gwinnett signed up yet? Or maybe there is a clear forum? Need to search around.

Edit: There are 2 websites: just found out after hunting.

www.clear.com - this website is mostly white and green. I clicked through on this website and the coverage isn't readily upfront

and

www.clearwire.com (this one allows you to go almost directly to the coverage map) - this website is black and the coverage is right there on front....

if that helps anyone.
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kdeuser @ 19th Jun 08:15AM:
Re: It Sucks To Be On IFITL

Are there any reviews of this service? Can I use it with my router? I went through the validation screens and it shows I am good to go. I am seriously considering it, but want to know more about the service and technology first...
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alfnoid @ 19th Jun 09:55AM:
Re: It Sucks To Be On IFITL

I wonder the same since you either have to sign a two year contract or put $150 up front.
Kinda a lot to ask for something that a) nobody has used in this area, b) may or may not work to the users liking. At least it is for me.
Anyway this thread has been hijacked and should be moved over here:
»Clearwire
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Ameri_User @ 1st Aug 03:01PM:
Re: It Sucks To Be On IFITL

Does anyone have any updates on the status of any potential upgrades to IFITL? It seems like AT&T pretty much couldn't care less about us right now.
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alfnoid @ 1st Aug 09:08PM:
Re: It Sucks To Be On IFITL

said by Ameri_User :

Does anyone have any updates on the status of any potential upgrades to IFITL? It seems like AT&T pretty much couldn't care less about us right now.

Last I heard 1Q of '10 the project was going to start.

Right now not much work is going on other than Uverse installs because the contract is up next week.
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anon @ 2nd Aug 04:08PM:
Re: It Sucks To Be On IFITL

Ifitl is the best dsl service available anywhere. It is a direct circuit that goes from the wall jack directly to the computer. No modem or router or other things that can malfunction causing problems. I know it has a 1.5 rating but I regularly see over 2 megs everywhere. It runs independently from any phone line or coax cable. You maintain low cost and good speeds. Dont be so fixated in 3 or 6 megs.. servers cant transmit that fast anyway. It is the best service you can have. I have installed thousands of customers on ifitl so I know.
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anon @ 2nd Aug 04:19PM:
Re: It Sucks To Be On IFITL

att is pushing uverse right down the publics throat because it a deregulated service. there are many problems with picture quality and other things like the broken promises and false advertising that is upsetting many customers. Deregulated means that they can do what they want and answer to nobody. It also means thousands of contractors ala comcast and direct tv who take no ownership and have no vested responsibility to the company or the customers. Be very, very careful what you ask for.....it can sometimes bite you in the behind. caveat emptor.
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anon @ 4th Aug 01:36PM:
Re: It Sucks To Be On IFITL

Has anyone else been experiencing a very slow connection the past couple of days with IFITL in the Gwinnett Country, Georgia area?
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kdeuser @ 4th Aug 07:00PM:
Re: It Sucks To Be On IFITL

said by einstein :

Ifitl is the best dsl service available anywhere. It is a direct circuit that goes from the wall jack directly to the computer. No modem or router or other things that can malfunction causing problems. I know it has a 1.5 rating but I regularly see over 2 megs everywhere. It runs independently from any phone line or coax cable. You maintain low cost and good speeds. Dont be so fixated in 3 or 6 megs.. servers cant transmit that fast anyway. It is the best service you can have. I have installed thousands of customers on ifitl so I know.

Not when you work from home and send/receive large files. The 256k upload, which is generally much lower than that for me, is the critical issue. I agree it is reliable, although the card (or whatever is in the pedestal at the curb) has gone out several times in the last year and had to be replaced. At some point, when that hardware is no longer available, I suppose we will be converted...
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anon @ 5th Aug 05:29PM:
Re: It Sucks To Be On IFITL

ifitl is pure retardation
anyone would immediately drop ifitl for 6 to 10 mbit per second
do you realize people connect to many servers simultaneously?
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gpauken @ 5th Aug 11:24PM:
Re: It Sucks To Be On IFITL

said by farmergreg :

Has anyone else been experiencing a very slow connection the past couple of days with IFITL in the Gwinnett Country, Georgia area?

absolutely the worst at night...
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gpauken @ 14th Aug 09:06PM:
Re: It Sucks To Be On IFITL

As of Sat, I will be leaving IFITL....good riddance.

New - 19.97 for 12/5 from Comcast

Old - 22.95 for 1.5/256K from AT&T...

Aufwiedersehen.
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Ameri_User @ 18th Aug 08:39PM:
Re: It Sucks To Be On IFITL

Sure most of the time IFITL is reliable enough and provides enough speed for what I need it for, however about 25% of the time, I can’t watch a video without having to pause it and let it load. Downloading large files is also slow compared to other connections I have tried out, but since I don’t do that much, I could care less. I imagine however, that this would anger many people who download large files on a regular basis. We have also had several problems with the card in the pedestal getting fried after a storm. (At least 5 or 6 different times) We got IFITL a few months after Bellsouth "upgraded" our neighborhood to fiber because of the large proportion of Bellsouth Americast customers in our area. At the time it was great, but as the internet has evolved, the speed is really not up to par with what it should be. I'm pretty sure that the merger killed all of Bellsouth's plans to upgrade the system, and hopefully AT&T will figure out how to upgrade its IFITL customers (to Uverse or whatever) sooner than later.
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anon @ 18th Aug 10:36PM:
Re: It Sucks To Be On IFITL

said by Ameri_User :

Sure most of the time IFITL is reliable enough and provides enough speed for what I need it for, however about 25% of the time, I can’t watch a video without having to pause it and let it load. Downloading large files is also slow compared to other connections I have tried out, but since I don’t do that much, I could care less. I imagine however, that this would anger many people who download large files on a regular basis. We have also had several problems with the card in the pedestal getting fried after a storm. (At least 5 or 6 different times) We got IFITL a few months after Bellsouth "upgraded" our neighborhood to fiber because of the large proportion of Bellsouth Americast customers in our area. At the time it was great, but as the internet has evolved, the speed is really not up to par with what it should be. I'm pretty sure that the merger killed all of Bellsouth's plans to upgrade the system, and hopefully AT&T will figure out how to upgrade its IFITL customers (to Uverse or whatever) sooner than later.

Agreed ....

IFITL was *rock-solid* as far as connectivity was concerned - I only had 3 instances of being down over approximately 9-10 years. I did have the slowness @ night as well when I first signed up - but after several calls to Bellsouth (I was the first in the subdivision to sign up for the service) they finally resolved the issue after about 1-2 weeks.

I'd still be with IFITL if it weren't for the speed issue - 1.5Mb/256kb just didn't cut it for my needs anymore.

I've now had Comcast for approximately 2 months now - and it's been exemplary in both uptime and speed (12/2 tier). I've yet to have any instances of downtime nor has the speed wavered any from the first install. The speed is the greatest change - reminds me of when I first switched from dial-up to IFITL .... You really don't realize how much of a difference it is until you experience it...

I still occasionally check ATT's site to see if they've introduced UVerse into my neighborhood, etc. I noticed that there was a new installation not too far from my home - but no dice yet.

When it finally does show up - and if it's comparable to price, etc., then I'll probably give it a try - we'll see.. :)
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kdeuser @ 1st Nov 09:44PM:
Re: It Sucks To Be On IFITL

It still sucks to be slow.

I looked into Clear, not in my area yet. I have also made some inquiries with the HOA to see if they can get Charter or Comcast to my sub-division. You would think they would be thrilled for the opportunity to lure new customers, but talking to them on the phone is a dead-end. I will, at some point, find out where their local offices are and make a trip...[sigh]...
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samo300 @ 2nd Nov 01:06PM:
Re: It Sucks To Be On IFITL

I live near you and found out last week that Clear has turned on more towers and now covers our area.
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kdeuser @ 2nd Nov 03:21PM:
Re: It Sucks To Be On IFITL

Ahhhh, I just checked in the last 2 weeks! I'm ready to give it a try, what have I got to lose?
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