Comcast Says that Can't Port my CallVantage Number....
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The Grif @ 28th Apr 12:07PM:
Comcast Says that Can't Port my CallVantage Number....
I just spoke to Comcast about porting my CallVantage number...they said no dice.
That is odd, since another CallVantage number I had was ported by my FAX service about 6 months ago.
Anyone else have this issue????
--
"This place makes Cambodia look like Kansas..."
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nitzan @ 28th Apr 12:19PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Is this number local to where you live?
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The Grif @ 28th Apr 12:21PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Yes...
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nitzan @ 28th Apr 12:23PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Weird. Did they (Comcast) give a reason why they can't port it? maybe you just hit a bad rep or something.
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The Grif @ 28th Apr 12:27PM:
Re: Comcast Says that Can't Port my CallVantage Number....
No...they did not...
I told them I would have to consider other alternatives...possibly, you are correct...maybe I will try back and hope to get a different rep.
--
"This place makes Cambodia look like Kansas..."
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Mediocrates @ 28th Apr 01:23PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Oddly when I ported my MCI POTS number to CV and then dropped CV because of endless infuriating technical problems, MCI told me I could not take the number with me, AND I'd couldn't even be an MCI customer. I had to be a Bell-South customer. This all occurred inside of 4 weeks. On the other hand Vonage had no problem moving the number from CV. Odd.
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Fisamo @ 28th Apr 01:32PM:
Re: Comcast Says that Can't Port my CallVantage Number....
In your case, MCI was no longer offering local phone service to new customers.
The inability of Comcast to take your number is somewhat surprising. As frustrating as it will sound, it may be necessary/worthwhile to port back to POTS as an interim step to your provider of choice. (Do understand that I would consider multiple ports to be a relatively last resort--no point to complicate things unless absolutely necessary).
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The Grif @ 28th Apr 01:47PM:
Re: Comcast Says that Can't Port my CallVantage Number....
That is interesting...but I agree...maybe as a last resort....
--
"This place makes Cambodia look like Kansas..."
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nitzan @ 28th Apr 04:38PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Why port to POTS? just port to a PAYG VoIP provider and forward the calls until you can figure it out with Comcast or whoever.
(of course, you could always just go with a VoIP provider instead of Comcast, but that's a different discussion :)
See: »[General] VoIP providers with LNP Support
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PX Eliezer @ 28th Apr 07:36PM:
Re: Comcast Says that Can't Port my CallVantage Number....
What is the area code and exchange of your number (that is, the first six digits of your phone number)?
That's often helpful to know, because this may be a ratecenter issue.
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Fisamo @ 28th Apr 08:25PM:
Re: Comcast Says that Can't Port my CallVantage Number....
I agree that you should not HAVE to port to POTS. My thinking (perhaps in error) is that the ILEC who "owns" the number (e.g. to whom it would revert for reassignment if the account is disconnected) would have more 'pull' in getting the number.
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nitzan @ 28th Apr 09:40PM:
Re: Comcast Says that Can't Port my CallVantage Number....
I don't think it matters. :) As long as CV doesn't put up any resistance then any carrier will be able to port it.
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NetFixer @ 28th Apr 09:48PM:
Re: Comcast Says that Can't Port my CallVantage Number....
said by nitzan :
As long as CV doesn't put up any resistance then any carrier will be able to port it.
Aye, there's the rub.
[att=1]
AT&T CallVantage will not even release a number to AT&T Wireless. I can't imagine that they would do so for a competitor. The above image is the status of my attempt to port a CallVantage number to AT&T Wireless, and this is after the AT&T Wireless Port Administration Center tried to manually intervene and force the port process.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com
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nitzan @ 28th Apr 11:41PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Was it the main number on the account - or a "virtual" number? so far we've had no problems porting main numbers, but AT&T does refuse virtual number ports and unfortunately there's not much anyone can do about it.
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NetFixer @ 28th Apr 11:58PM:
Re: Comcast Says that Can't Port my CallVantage Number....
said by nitzan :
Was it the main number on the account - or a "virtual" number? so far we've had no problems porting main numbers, but AT&T does refuse virtual number ports and unfortunately there's not much anyone can do about it.
It is the main number on phone port 1 of the DVG-5102S ATA. I guess that tomorrow morning I will attempt to make a conference call between AT&T CallVantage and the AT&T Wireless Port Administration Center to see if that helps, but my previous experience with trying to port numbers from AT&T POTS lines to Vonage tells me that I will probably be wasting my time.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com
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The Grif @ 29th Apr 06:43AM:
Re: Comcast Says that Can't Port my CallVantage Number....
It Is...
630 549-XXXX
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Fisamo @ 29th Apr 06:47AM:
Re: Comcast Says that Can't Port my CallVantage Number....
If you still have the CV will disconnect letter and a printout of your bill, bring them to your local Comcast office (without a hammer.. :D ), and see if those documents will help. Please remind me--what reason did Comcast give for the port being rejected?
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tpalik @ 29th Apr 07:20AM:
Re: Comcast Says that Can't Port my CallVantage Number....
Check this link out : »www.telcodata.us/telcodata/telco···ange=549
If I recall correctly Comcast needs to have an arrangement with the original owner of the number block to do the port. Other than ATTWS and Broadwing (which is now Level3) I don't know the rest of these guys. They likely would have had porting agreements with AT&T (allowing the original port to CV to take place) but perhaps not Comcast.
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TxPres @ 29th Apr 08:26AM:
Re: Comcast Says that Can't Port my CallVantage Number....
I ran into the same problem when I tried to port my ATT CV number to an ATT Wireless account. I was told that they could not port a number to the same company, and that ATT CV was considered the same company as ATT Wireless.
I ended up Porting my CV number to a PrePaid Wireless accout (not ATT). I have checked and could now port from the PrePaid wireless number to ATT Wireless if I wanted to. However, I am please with the PrePaid and will stay for now.
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The Grif @ 29th Apr 08:30AM:
Re: Comcast Says that Can't Port my CallVantage Number....
They did not offer a reason...they simply said they could not do it.
--
"This place makes Cambodia look like Kansas..."
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nitzan @ 29th Apr 08:40PM:
Re: Comcast Says that Can't Port my CallVantage Number....
said by tpalik :Check this link out : »
www.telcodata.us/telcodata/telco···ange=549If I recall correctly Comcast needs to have an arrangement with the original owner of the number block to do the port. Other than ATTWS and Broadwing (which is now Level3) I don't know the rest of these guys. They likely would have had porting agreements with AT&T (allowing the original port to CV to take place) but perhaps not Comcast.
You are not limited to those companies. The new carrier needs to have a presence in the rate center - not specific exchange. see: »www.localcallingguide.com/lca_ex···h=049620
Pretty much any company should be able to port numbers in Geneva, IL. All of these have presence there: AT&T, Verizon, Level 3, Paetec, Comcrap, RCN, XO, BroadWing, Sprint, T-mo, etc.
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PX Eliezer @ 29th Apr 10:08PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Oh, hell, NM.
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tpalik @ 29th Apr 10:59PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Thanks for the clarification. For fun, I decided to see who hosted my original CallVantage Beta test line back in 2003 when it was called Consumer Digital Solutions (CDS). I received the number 407-563-xxxx which was the closest to South Florida. It turns out it was not AT&T but TCG. I know it is now owned by AT&T but thought this bit of trivia would be interesting to some of you.
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SolarPup @ 20th Jun 02:48PM:
Re: Comcast Says that Can't Port my CallVantage Number....
I had this problem with Comcast and pissed me off.. because it's not in the same LEC Rate Center, it won't be ported even though the number is local and same city. Comcast here services the same 4 cities, so you would think they would port it in. But nope, they refuse to port a number that isn't in the same rate center as where you live. VERY ANNOYING!!!!
--
...I don't have a 16mb speedy connection, I fly through the net at low altitudes!
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The Grif @ 21st Jun 04:40PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Yes...you are correct. This is exactly what happened in my case...very annoying...
Did you go ahead and just get a new number with Comcast or did you choose another provider?
Thanks...
--
"This place makes Cambodia look like Kansas..."
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SolarPup @ 21st Jun 04:42PM:
Re: Comcast Says that Can't Port my CallVantage Number....
I have to keep this number because it is a main line for a local festival i'm in charge of, as well as it's the main house line. I went with Vonage instead. I don't understand why Comcast has such an issue with porting numbers that other carriers don't have that problem with.
--
...I don't have a 16mb speedy connection, I fly through the net at low altitudes!
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The Grif @ 22nd Jun 08:25AM:
Re: Comcast Says that Can't Port my CallVantage Number....
Ok...thanks...
Good luck...
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djrobx @ 1st Jul 11:52PM:
Re: Comcast Says that Can't Port my CallVantage Number....
I had problems porting to PhonePower. CallVantage kept denying the port for no good reason. PhonePower kept at it until they let it through. It may be harder to motivate Comcast to work at it.
--
AT&T U-Hearse
Your funeral. Delivered.
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srm59 @ 15th Jul 05:36PM:
Re: Comcast Says that Can't Port my CallVantage Number....
Interesting, I ported to PhonePower from CV with no problem. Although I'm in the Long Island, NY area so that may have been the difference.
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