DNS lookup fail

DNS lookup fail
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girolamous @ 19th Jul 02:59PM:
DNS lookup fail

Hi,
I'm on ATT in the San Antonio area with a DSL Pro hookup. It seems to have some latency problems (70-100 ms tracert results to some addresses) so I looked at the modem diagnostics. This is a Moto Bitsurfr 2210 modem and here's the technician readout:

1 Manufacturer Motorola, Inc.
2 Vendor ID 002492
3 Model Number 2210-02
4 Friendly Name Motorola Netopia 2210-02 ADSL Modem
5 Model Description Single Port Ethernet Modem
6 Model Name 2210-02
7 Serial Number 157072127856
8 Hardware Version 1.0
9 Model DSL Firmware Version DSP 7.4.3.0, HAL 7.4.3.0
10 Model Software Version 7.7.5r8
11 Hardware Options
12 Software Options
13 Modem Configured true
14 Time Since Last Boot 002 days 18:10:00
15 Current Time 2009/07/19 13:52:01 GMT
16 Time Servers 68.94.156.17
68.94.157.2 ntp1.sbcglobal.net
ntp2.sbcglobal.net
17 First Time Use 2009/04/30 21:28:13 GMT

30 Modem Health Status ok
31 DSL Link Status up
32 Time Since Last Sync 002 days 18:09:38
33 Loss of signal false
34 Loss of Framing false
35 ATM Cell Delineation true
36 Internet Status up
37 Ethernet Link Status up
38 PPP Connection Status connected
39 PPP Last Connection Error none
40 PPP Uptime 002 days 18:09:15

50 Test DSL Line Sync Pass
51 ATM Cell Delineation Pass
52 Test ATM Signal Pass
53 Test ATM OAM Segment Ping Pass
54 Test ATM OAM End-to-End Ping Pass
55 Test DSL Ethernet to ATM Pass
56 Test LAN Ethernet Connection Pass
57 Test Mac Bridge to LAN Ethernet Pass
60 Test PPPoE to Ethernet Pass
61 Test PPP to PPPoE Pass
62 Test PPPoE Server Connect Pass
63 Test PPPoE Server Session Pass
65 Test IP to WAN Pass
66 Test IP to LAN Ethernet Pass
68 Test IP to PPP Pass
69 Test Validate WAN IP Address Pass
70 Test Gateway Ping Pass
71 Test DNS Well Known Host Query Fail
72 Test Primary DNS Ping Skipped
73 Test Secondary DNS Ping Skipped
74 Test Mail Srvr 1 Ping Skipped
75 Test Mail Srvr 2 Ping Skipped
76 Test News Srvr 1 Ping Skipped
77 Test News Srvr 2 Ping Skipped
78 Test Web Portal 1 Ping Skipped
79 Test Web Portal 2 Ping Skipped
80 Test PPPoE Connect to Gateway Pass

90 Active VCs provisioned 1
91 DSLAM Vendor Id 414c4342 (ALCB)
92 DSL Line Mode DMT
93 DSL Training Mode multimode
94 Conf VPI 0
95 Conf VCI 35
96 Conf PVC Search List 0/35, 8/35, 0/43, 0/51, 0/59, 8/43, 8/51, 8/59
97 VPI 0
98 VCI 35
99 VC Encapsulation LLC
100 DSL Line Type Fast
101 DSL Line Interleaved Depth 1

110 Default Device Enabled true
111 Default Device Mac Address *
112 Default Device IP Address *
113 Default Device Address Type public
114 Service Provider Name
115 Service Provider Phone
116 Service Provider URL
117 Service Provider Help URL
118 Modem MAC Address *
119 LAN DHCP Server Enabled true
120 DHCP Subnet Mask 255.255.255.0
121 DHCP Start IP Address 192.168.1.64
122 DHCP End IP Address 192.168.1.64
123 DHCP Default Gateway 192.168.1.254
124 DHCP Default Lease Time 000 days 00:10:00
125 Domain name
126 DHCP Leases Allocated 1
127 DHCP Leases Available 0

Rx Tx
140 Current Rate 3008 512
141 Previous Rate 0 0
142 DSL Max Rate - -
143 DSL Min Rate - -
144 Current ATTN DR 6528 832
145 Current SNRM 12.0 16.0
146 Current LATN 51.0 31.0
147 Current SATN - -
148 Current TP 0.0 11.7

15 mins 24 hrs Yesterday
160 Time Elapsed 385 64357 64387
161 Chan Received Blks 22711 3786549 1766
162 Chan Transmitted Blks 22711 3786550 1765
163 Chan Corrected Blks 0 0 0
164 Chan Uncorrected Blks 1 209 0
165 HEC Vcnt - - -
166 HEC Tcnt - - -
167 HEC Ucnt 0 0 0
168 ICBE - - -
169 LCD 0 0 0
170 NCD 0 0 0
171 CVL 1 209 0
172 LCD Tx 0 0 0
173 NCD Tx 0 0 0
174 CVL Tx 0 12 0
175 LOF 0 0 0
176 LOS 0 0 0
177 LOSS - - -
178 LOL - - -
179 LPR - - -
180 ES 0 0 0
181 SESL 0 0 0
182 UASL 0 0 0
183 ECL 0 0 0
184 ECSL - - -
185 ECL Tx - - -
186 Inits - - -
187 FastR - - -
188 Failed FastR - - -
189 DSL Initialization Errors 0 0 0
190 DSL Initialization Timeouts 0 0 0
191 DSL Line Search Initializations - - -
192 DSL Loss of Margin Failures - - -
193 ISP Connection Establishment - - -

210 VC ATM CoS ubr
211 VC ATM SCR -
212 VC ATM PCR -
213 VC ATM MCR -
214 VC ATM Burst Tolerance -
215 VC ATM CDV -
216 VC Max SDU -
217 ATM VC Receive Cells 48702663
218 ATM VC Receive PDUs 7065314
219 ATM VC Receive Frames 7065314
220 ATM VC Receive Octets 2581241152
221 ATM VC Receive Errors 0
222 ATM VC Receive Discards 0
223 ATM VC No Receive Buffers -
224 ATM VC Transmit Cells 19111595
225 ATM VC Transmit PDUs 9339546
226 ATM VC Transmit Frames 9339546
227 ATM VC Transmit Octets 1012914547
228 ATM VC Transmit Errors 0
229 ATM VC Transmit Discards 178
230 ATM VC Transmit Queue Full -
231 DSL Rate Mode -
232 Conf Target SNR Margin -

Oct Err PkU PkNU Disc
240 LAN IP Tx 2355483555 0 7084903 293160 0
241 LAN IP Rx 733470033 0 9398108 2042 0
242 LAN Ethernet Tx 866815788 0 9398125 7669 0
243 LAN Ethernet Rx 2475843335 0 7078396 293616 0
244 LAN PPPoE Rx - - - - -
245 IP 2684 Tx 1010575963 0 9314939 0 71120
246 IP 2684 Rx 2353598543 0 7040708 0 38961
247 Ethernet 2684 Tx 1012914547 0 9339546 0 178
248 Ethernet 2684 Rx 2581241152 0 7065314 0 0

260 Ethernet Rate 100Mbps

Note how the DNS lookup failed. I cannot seem to find any useful info on this on the internet. Can anyone here tell me if this is a significant problem and how to solve it?

Thanks!
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