Sports Channel Changes in Baltimore on 7/30/09 Page 2

Sports Channel Changes in Baltimore on 7/30/09 Page 2
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Marcus Carr @ 7th Aug 02:29AM:
Re: Sports Channel Changes in Baltimore on 7/30/09

I can access NBA TV and NHL Network On Demand programs but not the linear channels. According to Comcast chat they should be available "by the end of the week". But they also said ESPNU would be viewable in 24-72 hours. That was on Monday.
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zenmaster67 @ 19th Oct 02:54PM:
Re: Sports Channel Changes in Baltimore on 7/30/09

Just happened upon this forum today. Interesting to see that Comcast was supposed to add those channels per there alert back in July. As of today 10/19/09, all have been added to my Digital Classic Service except NBATV. I contacted Comcast back in Sept and they didn't have an answer at the time. Has anyone living in Baltimore County actual gotten the NBA TV channel added to their Digital Classic Service and when can I expect it? Customer service is a real joke!
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Marcus Carr @ 19th Oct 07:32PM:
Re: Sports Channel Changes in Baltimore on 7/30/09

NHL, NBA TV, and ESPNU are still only on the sports pack in Baltimore City. CBS College Sports HD is on the sports pack, while the SD channel is on Digital Classic.

Guess I need to send them copies of their own press releases.
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zenmaster67 @ 5th Nov 08:59AM:
Re: Sports Channel Changes in Baltimore on 7/30/09

Well after a few emails and telephone calls to Comcast, happy to report that they finally activated NBA TV yesterday. It is apparent that Comcast has some issues with getting their policies out to those who need to know it the most. Every one I talked to kept telling me that the NBA TV channel was not part of the Digital Classic lineup, and that I would have to subscribe to a sport package to get it, even after I directed them to their own web page saying different and that my downloaded "My Channel Lineup" shows that it is part of the digital classic lineup. Well to make a long and irritating story short, every thing is okay now. I want to thank Angie and Kim, of Comcast, for their assistance in getting this matter resolved. I'm a very happy subscriber now :-)

Hope you get good results. Persistence does pay off.
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