AT&T Constantly losing DSL signal

AT&T Constantly losing DSL signal
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anon @ 26th Jul 10:29PM:
AT&T Constantly losing DSL signal

Between 3 and 20 times a day my 2wire 2701HG-B loses the DSL signal and it interrupts anything I am doing. I've called AT&T a few different times and they don't understand what I am telling them and when they run tests they can't find a problem. I know there is a problem so they want to send someone out but I don't want to have someone here to tell me nothing is wrong because I can't make the thing do it.

I was wondering if anyone else has had this problem and if so what can I do about it.
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mrkevin @ 26th Jul 10:41PM:
Re: AT&T Constantly losing DSL signal

Unplug everything from the phone line with the exception of the DSL modem. If it stops then it is one of those things you unplugged. (process of elimination to find out which one)

If it still does it.

Take the DSL modem (if possible) outside and plug it directly into your NID and see if it does it there. If so call them.
--
An army of sheep led by a lion, will always defeat an army of lions led by a sheep.
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anon @ 26th Jul 10:49PM:
msg deleted

deleted by a moderator
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sashwa @ 26th Jul 11:12PM:
Re: AT&T Constantly losing DSL signal

What state are you in? We have AT&T Forums here that should be able to help. But to get your post moved into the right forum we need to know where you are located.
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anon @ 26th Jul 11:32PM:
Re: AT&T Constantly losing DSL signal

I live in Connecticut.
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sashwa @ 26th Jul 11:42PM:
Re: AT&T Constantly losing DSL signal

Thanks. Someone will be along shortly and get you moved to the right forum for help.
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anon @ 27th Jul 12:32AM:
Re: AT&T Constantly losing DSL signal

I should mention that I think it is getting worse because it will lose signal then regain it then immediately lose it again.
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MrFixitSC @ 27th Jul 07:51AM:
Re: AT&T Constantly losing DSL signal

if ya want, IM me the tel# and I'll check it out..
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anon @ 29th Jul 06:46AM:
Re: AT&T Constantly losing DSL signal

Is there anything you can do without me giving out my number? Other people living with me are paranoid about the internet and aren't comfortable with me giving out the number for whatever reason.
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MrFixitSC @ 29th Jul 08:33AM:
Re: AT&T Constantly losing DSL signal

I can understand that however I cannot test without it.. I have nothing to do with, nor would have any interest in, usage..
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DrStrange @ 29th Jul 12:16PM:
Re: AT&T Constantly losing DSL signal

FYI:

MrFixitCT works for AT&T. He worked for SBC, and for SNET before that. Virtually everyone in this forum will vouch for his honesty. With the right information, he works wonders on a regular basis.
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naontherun @ 30th Aug 11:55PM:
Re: AT&T Constantly losing DSL signal

Hey just got DSL at my house and Im having the same problem

ALL DAY

My modem looses DSL signal

What can I do? I think that my modem is not getting enough signal but i could be wrong

PLZ help me
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anon @ 31st Aug 01:50AM:
Re: AT&T Constantly losing DSL signal

I am having the same problem. I too have called AT&T to no avail...it happens about every 5 mins or so. The window comes up that says that there was a broadlink error and that the system must reboot. Sometimes it needs my password to do so sometimes not. I have also taken the modem to the AT&T store and it supposedly checked out fine. I am so frustrated I'm thinking of getting rid of it altogether and get internet through my satellite or cable company.
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anon @ 31st Aug 02:13PM:
Re: AT&T Constantly losing DSL signal

Same problem here. I am in the Bay Area. Everything was working fine for more than one year. For a few days now, my DSL connexion is reseting very often. Sometimes the connexion stays up less than 2 minutes, sometimes more than 30 minutes, while the connexion is up everything is working fine. I have a Motorola 2210 DSL modem, in bridge mode, connected to a Netgear FVS338.
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cprgirl @ 15th Sep 11:09AM:
Re: AT&T Constantly losing DSL signal

Been having the same problem since I got DSL years ago (originally from SNET, then SBC now AT&T)...they can never find anything wrong! I think it is unfixable...have had several techs out to the house,they can see theres a problem on the line where it comes into the house but they cant fix it . Have tried several different modems and unplugged everything and nothing works...AT&T internet just sucks!
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Harddrive @ 15th Sep 04:43PM:
Re: AT&T Constantly losing DSL signal

why are you trying different modems and troubleshooting stuff on your end when the techs that you have had out 'can see theres a problem on the line where it comes into the house'?
--
I've come here to chew bubblegum and kick ass and i'm all outta bubblegum.
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cprgirl @ 15th Sep 04:44PM:
Re: AT&T Constantly losing DSL signal

Because their "fix" doesnt fix it, so I call tech support again adn they tell me to!
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easyed @ 18th Sep 04:57PM:
Re: AT&T Constantly losing DSL signal

As I mentioned in other thread, have someone with telephony background check out your POTS splitter.
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