WOW versus AT&T U-verse
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anon @ 21st Aug 02:15PM:
WOW versus AT&T U-verse

I'm looking into a new internet and cable provider for my apartment in NE Ohio. I found some of the rates and speeds to be reasonable... but had some other questions that current customers might be able to answer.

I couldn't find any BBB info on WOW... but I found their "pricing and packaging" page. The package I was looking at for cable/internet was about $70 (8Mbps + basic cable). I have a nice LCD HDTV so I may bump to the digital cable w/ HD package in the future.

Look at all these hidden fees:
»content.wowway.com/apps/wowwayco···ase.aspx

Were you charged an installation fee? For each cable card, HD DVR, receiver, HD pak, trip charge, etc? How does this stack up? Any other recommendations?

Thank you!!!
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hamburglar_ @ 21st Aug 02:52PM:
Re: WOW versus AT&T U-verse

On a new install or added service, they usually never charge for the actual installation. I think back in 2002 I was charged $5 for the installation of TV and internet. I've since added DVR, then HDDVR, Phone etc and never paid any installation fees.
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JackSparrow @ 21st Aug 05:27PM:
Re: WOW versus AT&T U-verse

there's nothing "hidden" about those fees. you don't even have to pay most of them.

installation fee for me was i think $20, because they had to rewire all the coax cable and also ran a line up an exterior wall and made a hole thru the brick for a new outlet. pretty reasonable to me for all that work (took like 4hrs)

i do pay extra for the digital variety pak and hd pak, but that's obviously going to be charged, since they are extra channels

the hddvr and 3 extra digital boxes were all thrown in when i renegotiated my contract, and there was no install fee or anything (unlike comcast)
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grantsa4 @ 21st Aug 07:39PM:
Re: WOW versus AT&T U-verse

My installation was free - I guess it just depends on what you need done
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Inflex @ 24th Aug 07:07PM:
Re: WOW versus AT&T U-verse

I had every room in my house wired for $20.
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Joe12345678 @ 24th Aug 08:28PM:
Re: WOW versus AT&T U-verse

all cable co have cable card rent and box rent fees.
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