Road Runnner up to 50 mbps is ready !
Links: home · search · speed test · login · more ·
Links: Reply New Topic
Forums » US Cable Support » Road Runner » Road Runnner up to 50 mbps is ready !
page: 1 · 2 · 3 · 4 ...15 · 16 · 17
patt2k @ 26th Sep 10:41PM:
Road Runnner up to 50 mbps is ready !
»www.timewarnercable.com/nynj/lea···ult.html
Yea. It's 99.95$
LOL!? Fios 50/20 in some areas is like 80$...
Can time warner compete with fios?
Places 50 Mbps Is Avaliable
Ozone Park, NY
East Elmhurst, NY
New York, NY
Astoria,NY, known between - 28th ave and 36th street - others? POST
Places 50 Mbps Is NOT Avaliable As Of Now
Brooklyn , NY , 11222
Brooklyn, NY 11220
Jamaica NY 11432
More? UNKOWN ?
GUYS Please post your city and zip codes so we can add you to the list!
reply
hobgoblin @ 26th Sep 11:13PM:
Re: Road Runnner up to 50 mbps is ready !
"Can time warner compete with fios?"
I am not convinced that pure speed is the competition. I think you are comparing the total package. Price, convenience, customer service, channels selection and a multitude of other things.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
reply
Racerbob @ 26th Sep 11:45PM:
Re: Road Runnner up to 50 mbps is ready !
said by hobgoblin :
"Can time warner compete with fios?"
I am not convinced that pure speed is the competition. I think you are comparing the total package. Price, convenience, customer service, channels selection and a multitude of other things.
Hob
Exactly. I am happy with RR standard here at 10 megs down. But I do wish for better upload. 384 is getting old. Otherwise we are happy with what Time Warner services we do have. And best of all ? Reliable service with no down time.
reply
nycnetwork @ 27th Sep 12:17AM:
Re: Road Runnner up to 50 mbps is ready !
I'd like to see someone posting their 50/5 speeds and latency during the peak hours. Wonder if its worth getting it.
reply
Tony53 @ 27th Sep 03:48AM:
Re: Road Runnner up to 50 mbps is ready !
I wonder if they would have to pull a new line into my house if I order it. Would it be on the same old crappy nod? lol
reply
nycnetwork @ 27th Sep 04:30AM:
Re: Road Runnner up to 50 mbps is ready !
You dont need a new line as long as your current one is functioning properly. It's the same coax technology.
reply
sivran @ 27th Sep 05:02AM:
Re: Road Runnner up to 50 mbps is ready !
said by Racerbob :
Exactly. I am happy with RR standard here at 10 megs down. But I do wish for better upload. 384 is getting old.
Ain't that the truth. I'm on 7/~400ish (maybe it's SUPPOSED to be 512k but I never get it?). I'd trade two megabits down for an additional half of one up. Seriously, I would. 5/~900k or 5/1? Sign me up, I don't care about those extra couple megs down!
--
In dadkins' memory, Think outside the Fox...
reply
edz @ 27th Sep 08:48AM:
Re: Road Runnner up to 50 mbps is ready !
Very tempting. Will there be a download /upload cap? With 50mbps down, you can transfer a lot...
Also, what is RR/TWC policy on hosting? My port 80 is accessible, so with 5mbps upstream, could host some web stuff, just don't know what TOS are.
Anyone?
reply
dellsweig @ 27th Sep 09:30AM:
Re: Road Runnner up to 50 mbps is ready !
said by Racerbob :said by hobgoblin :
"Can time warner compete with fios?"
I am not convinced that pure speed is the competition. I think you are comparing the total package. Price, convenience, customer service, channels selection and a multitude of other things.
Hob
Exactly. I am happy with RR standard here at 10 megs down. But I do wish for better upload. 384 is getting old. Otherwise we are happy with what Time Warner services we do have. And best of all ? Reliable service with no down time.
I have RR Turbo - I get 30Mbps down and 1Mbps up.
I pay (as part of a DTV package):
37.72 for RR Service
9.96 for Turbo
I think this is an incredible value. Here is the detail breakdown of the DTV package (from my bill)
09/12-10/11 Road Runner Turbo
$9.95
09/12-10/11 DVR Service
$10.95
09/12-10/11 DTV Value And Hs
Package Allocation $.01, Converter $5.87, Basic Service $12.72, Remote $.24, Standard Service $37.85, DTV $5.54, Road Runner Online Svc $37.72
reply
lordpuffer @ 27th Sep 10:35AM:
Re: Road Runnner up to 50 mbps is ready !
It's available in NYC only......I'm 3,000 miles away.....I don't think I would dish out $100 per month anyway. That price is nuts. I think that the money I pay for Turbo is too much....However, yes, I dish that out.
I have a question....Does anyone know the prices and speeds in Western Europe, who is way ahead of us in Broadband?
--
"If You Don't Eat Your Meat, You Can't Have Any Pudding"!
reply
patt2k @ 27th Sep 11:38AM:
Re: Road Runnner up to 50 mbps is ready !
Oh I think it is. For even cheaper price I rather signup with fios for 2 year contract instead of making contract with RR and get only 5 meg upload. And even higher price I wonder exactly what would be the price of it after making me contract and my bill is discounted. I will call and ask them.
reply
Ignite @ 27th Sep 12:49PM:
Re: Road Runnner up to 50 mbps is ready !
said by lordpuffer :
I have a question....Does anyone know the prices and speeds in Western Europe, who is way ahead of us in Broadband?
Very, very variable depending where you are and who your service provider is. Can't really say Europe is 'way ahead' of you it entirely depends on which part of Europe.
I have a 50Mbit / 1.5Mbit service with no download limits or shaping which is about 45USD / month. Most of the UK however maxes out at 24Mbit ADSL2+
reply
Dampier @ 27th Sep 01:29PM:
Re: Road Runnner up to 50 mbps is ready !
said by Racerbob :said by hobgoblin :
"Can time warner compete with fios?"
I am not convinced that pure speed is the competition. I think you are comparing the total package. Price, convenience, customer service, channels selection and a multitude of other things.
Hob
Exactly. I am happy with RR standard here at 10 megs down. But I do wish for better upload. 384 is getting old. Otherwise we are happy with what Time Warner services we do have. And best of all ? Reliable service with no down time.
I don't need 50Mbps for downloading right now, but I agree that there is tremendous room for improvement on the upload side. I'd absolutely pay more to get 3-5Mbps upload speed. Turbo is essential for me dealing with content production and publishing, if only because it provides 1Mbps uploads. I'd pay a reasonable amount more to get to 25-30Mbps for downloading, depending on the price.
--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com
reply
nycnetwork @ 27th Sep 03:34PM:
Re: Road Runnner up to 50 mbps is ready !
Did anyone order this already and has some screenshots to post?
reply
Steve Mehs @ 27th Sep 05:25PM:
Re: Road Runnner up to 50 mbps is ready !
Only would Time Warner subscribers bitch about 50Mb broadband. Seriously are you guys ever happy with anything?
reply
Anonymous_ @ 27th Sep 05:31PM:
Re: Road Runnner up to 50 mbps is ready !
Downstream Speed: 50 Mbps Upstream Speed: 5 Mbps
LOL @ 5mbps upstream
Comcast all ready gives that much in permaboost
reply
Anonymous_ @ 27th Sep 05:32PM:
Re: Road Runnner up to 50 mbps is ready !
said by dellsweig :said by Racerbob :said by hobgoblin :
"Can time warner compete with fios?"
I am not convinced that pure speed is the competition. I think you are comparing the total package. Price, convenience, customer service, channels selection and a multitude of other things.
Hob
Exactly. I am happy with RR standard here at 10 megs down. But I do wish for better upload. 384 is getting old. Otherwise we are happy with what Time Warner services we do have. And best of all ? Reliable service with no down time.
I have RR Turbo - I get 30Mbps down and 1Mbps up.
I pay (as part of a DTV package):
37.72 for RR Service
9.96 for Turbo
I think this is an incredible value. Here is the detail breakdown of the DTV package (from my bill)
09/12-10/11 Road Runner Turbo
$9.95
09/12-10/11 DVR Service
$10.95
09/12-10/11 DTV Value And Hs
Package Allocation $.01, Converter $5.87, Basic Service $12.72, Remote $.24, Standard Service $37.85, DTV $5.54, Road Runner Online Svc $37.72
do you think they really configured your modem for 30/1
more like 10/1 or 15/1
reply
Bytezboy @ 27th Sep 05:40PM:
Re: Road Runnner up to 50 mbps is ready !
30Mbit is with powerboost.
Too bad the existing tiers won't be upgraded. $99 is too much, maybe with 20Mbit upload then it'd be worth it.
reply
nycnetwork @ 27th Sep 06:02PM:
Re: Road Runnner up to 50 mbps is ready !
5mbps up is terribly slow for Docsis 3.0. It just confirms that they will milk the customers as much as they possibly can. Give you a teaspoon of juice for a premium price.
reply
Bytezboy @ 27th Sep 06:06PM:
Re: Road Runnner up to 50 mbps is ready !
What's the upstream limit for Docsis 3.0?
reply
isamu99 @ 27th Sep 06:11PM:
Re: Road Runnner up to 50 mbps is ready !
That is crazy. Wish ATT offered Fios in my area
reply
dellsweig @ 27th Sep 06:22PM:
Re: Road Runnner up to 50 mbps is ready !
said by Anonymous_ :
do you think they really configured your modem for 30/1
more like 10/1 or 15/1
Turbo in this area is advertised as 25Mbps
reply
nycnetwork @ 27th Sep 07:13PM:
Re: Road Runnner up to 50 mbps is ready !
AFAIK 27mbps per channel. That times four channels per node.
That being said, Optimum offers 15mbps up on their ultra pack sooffering 5mbps up is unheard of for $99.
reply
hobgoblin @ 27th Sep 09:09PM:
Re: Road Runnner up to 50 mbps is ready !
said by isamu99 :
That is crazy. Wish ATT offered Fios in my area
ATT doesn't offer VERIZON FIOS anywhere!
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
reply
Frydays @ 27th Sep 10:06PM:
Re: Road Runnner up to 50 mbps is ready !
when will that speed pkg get down here to texas ?
reply
Steve Mehs @ 27th Sep 11:30PM:
Re: Road Runnner up to 50 mbps is ready !
Incorrect. Turbo in TW NYC is 15Mb down, not 25Mb. 25Mb is probably mentioned for PowerBoost. In NYC they used to offer a 20Mb package called RR Extreme, for a limited time but I don't think they offer it anymore.
reply
patt2k @ 28th Sep 12:41AM:
Re: Road Runnner up to 50 mbps is ready !
Around 120 mbps is max on docsis 3.0 for upstream I think or more
reply
patt2k @ 28th Sep 12:42AM:
Re: Road Runnner up to 50 mbps is ready !
It's not coming to Texas.
reply
nycnetwork @ 28th Sep 12:47AM:
Re: Road Runnner up to 50 mbps is ready !
simple math.. 38 x 4 for downstream and 27 x 4 for upstream.
In theory. Practicaly about 10mbit less.
reply
patt2k @ 28th Sep 12:51AM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
simple math.. 38 x 4 for downstream and 27 x 4 for upstream.
In theory. Practicaly about 10mbit less.
NYCNETWORK any idea when fios is comin to our area? my node hasen't been over loaded after fixing for 1 month now it's back to being slow again but in the 2 mbps range. Not 700kbps lol
reply
nycnetwork @ 28th Sep 01:21AM:
Re: Road Runnner up to 50 mbps is ready !
by the end of the year or january 2010.
reply
Frydays @ 28th Sep 01:52AM:
Re: Road Runnner up to 50 mbps is ready !
why aint it coming here we need it more then they do :(
reply
watice @ 28th Sep 05:21AM:
Re: Road Runnner up to 50 mbps is ready !
do they offer a router with this? anyone have any speedtests?
reply
anon @ 28th Sep 07:43AM:
Re: Road Runnner up to 50 mbps is ready !
It wont come to markets like texas as we have NO competition. Why upgrade people when they dont have too. TWC will milk its old markets until its forced to upgrade them. Another good reason along with the crappy support and high prices to get Sat TV from dish or direct and save a bunch and only use TWC until better comes along.
I use Dishnetwork for TV (loads of HD channels) and Vonage for phone way better and cheaper than anything TWC can offer me.
reply
Dareius @ 28th Sep 10:24AM:
Re: Road Runnner up to 50 mbps is ready !
I hope someone from Queens gets this and posts a speed test from 8pm on. Some in Queens can barely get 1Mbps download during peak usage hours.
reply
anon @ 28th Sep 11:10AM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
simple math.. 38 x 4 for downstream and 27 x 4 for upstream.
In theory. Practicaly about 10mbit less.
Incorrect nycnetwork, your upstream estimate is way off..
TW NY is still using QAM16 @ 2560000 sym/sec. That results in a maximum of about 10Mbps per a upstream channel, but after overhead you see about 8Mbps.
AFAIK their CMTS only supports downstream bonding... so that's the reason why they cant give more than 5Mbps upload.
Guess it would have been too costly having to clean up their upstream of noise and go QAM64 @ 5120000 sym/sec. Some true innovators they are.
reply
patt2k @ 28th Sep 11:06AM:
Re: Road Runnner up to 50 mbps is ready !
but dont Williamsburg have fios already?
We are in 11222 and they are 11211
it's so close :D
also do you know if i take the 7 meg dsl for example from verizon and then lets say the contract is for 2 years i can then switch to fios without waiting 1 year? any ideas on that one. I am really sick of RR
said by watice :
do they offer a router with this? anyone have any speedtests?
They should give you free docsis 3.0 modem of course not to keep it but like they do with docsis 1.0 modems
reply
watice @ 28th Sep 12:40PM:
Re: Road Runnner up to 50 mbps is ready !
said by watice :
do they offer a router with this? anyone have any speedtests?
They should give you free docsis 3.0 modem of course not to keep it but like they do with docsis 1.0 modems
this doesn't answer my question at all. There is a $40 setup fee, anyone know what that's for, and if that includes a router (NOT A CABLE MODEM)?
reply
anon @ 28th Sep 02:43PM:
Re: Road Runnner up to 50 mbps is ready !
said by Bytezboy :
What's the upstream limit for Docsis 3.0?
Currently it's the same as DOCSIS 1 or 2, which ever the local system is running, because upstream bonding isn't certified for most DOCSIS 3 equipment yet.
reply
playdoh @ 28th Sep 02:19PM:
Re: Road Runnner up to 50 mbps is ready !
In places that have both RR and FiOS, what is the compelling reason to stay with RR? $100 for ONLY Internet... isnt FiOS offering TV/PHONE/INTERNET for about that much?
reply
nycnetwork @ 28th Sep 03:05PM:
Re: Road Runnner up to 50 mbps is ready !
All they have to do is raise the maximum concetrated burst on their upload side, however, I would absolutely have to agree that not upgrading to ATDMA and Qam64 is RETARDED, makes me angry actually.
I didnt know that they dont even offer channel bonding on the upstream side.
reply
hobgoblin @ 28th Sep 11:25PM:
Re: Road Runnner up to 50 mbps is ready !
"and if that includes a router"
Why would it include a router?
Hob
reply
nycnetwork @ 28th Sep 11:36PM:
Re: Road Runnner up to 50 mbps is ready !
They do sell docsis 2.0 modem/routers usually for VoIP. SBV5220 is one of them. THere is also SBV6120 out there.
reply
anon @ 29th Sep 10:23AM:
Re: Road Runnner up to 50 mbps is ready !
TWC tech im my house right now, ordered 50 mb wide band now he says its not available even though I called and ordered it. He offered turbo for the price of regular until they get it installed here in Astoria 11103. Really mad cause I misted work to have this installed. Why say its available when its not.
reply
Pizz @ 29th Sep 10:59AM:
Re: Road Runnner up to 50 mbps is ready !
said by funkalot :
TWC tech im my house right now, ordered 50 mb wide band now he says its not available even though I called and ordered it. He offered turbo for the price of regular until they get it installed here in Astoria 11103. Really mad cause I misted work to have this installed. Why say its available when its not.
its because they got the install fee, and 99.95 :(
--
The more you talk, the less you listen.
reply
nycnetwork @ 29th Sep 11:41AM:
Re: Road Runnner up to 50 mbps is ready !
funkalot: where in 11103 do you live?
reply
Jane11375 @ 29th Sep 12:06PM:
Re: Road Runnner up to 50 mbps is ready !
Docsis 3.0 is only available in South Flushing, Forest Hills and Fresh Meadows.
A few customers came on here saying it was available in Astoria which I thought was weird cause I knew it not to be the case yet the reps said to these customers it was.
reply
demiurgical @ 29th Sep 12:32PM:
Re: Road Runnner up to 50 mbps is ready !
got my wideband installed 1/2 hour ago! speeds as advertised. modem/router installed SMCD3GN-RES [ »www.smc-broadband.com/product/SM···urce=258 ]
location: Ozone Park, Queens NY 11416
reply
Pizz @ 29th Sep 12:59PM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
funkalot: where in 11103 do you live?
i'm on 28th ave and 36th street, called again said it's available.
--
The more you talk, the less you listen.
reply
watice @ 29th Sep 01:05PM:
Re: Road Runnner up to 50 mbps is ready !
ugh. i'm @ 8mbits down / .45 mbits up .. on the wideband modem. this is worse than i was before. oh, and somehow my router mysteriously stopped working. not happy at all.
reply
nycnetwork @ 29th Sep 01:40PM:
Re: Road Runnner up to 50 mbps is ready !
At my gf's place on 34th st and 28ave they also said it's available, but I knew it's not since we only have 1 single downstream frequency... 687MHz. It's absolutely impossible to be available if our node has 1 downstream channel and 2 upstream.
Twcnyc are clueless. I hope you didn't have to pay anything man... :(
reply
patt2k @ 29th Sep 04:20PM:
Re: Road Runnner up to 50 mbps is ready !
Speed test looks good but come on 99.99 ^_^
reply
nycnetwork @ 29th Sep 07:45PM:
Re: Road Runnner up to 50 mbps is ready !
We need some speedtest at around this time 8pm-11pm.
THanks.
reply
herog @ 29th Sep 09:01PM:
Re: Road Runnner up to 50 mbps is ready !
Post speed test between 7pm - 11pm please.
reply
anon @ 29th Sep 09:31PM:
Re: Road Runnner up to 50 mbps is ready !
heres a snapshot just taken
reply
older dog @ 29th Sep 09:26PM:
Re: Road Runnner up to 50 mbps is ready !
Do you get similar results off other test site?
Such as. »www.testmy.net/tools/test/d_load.php
reply
etaadmin @ 29th Sep 10:34PM:
Re: Road Runnner up to 50 mbps is ready !
WOW!
8ms latency? What is going to take TWC to deploy D3 to the rest of the country? I can't wait!
reply
Bytezboy @ 29th Sep 10:49PM:
Re: Road Runnner up to 50 mbps is ready !
Seems like they added a bit of extra upload to compensate for the overhead.
reply
MacAlert @ 29th Sep 10:54PM:
Re: Road Runnner up to 50 mbps is ready !
An act of God.
reply
Steve Mehs @ 29th Sep 11:48PM:
Re: Road Runnner up to 50 mbps is ready !
I am so friggin jealous right now! :)
reply
motorola870 @ 29th Sep 11:59PM:
Re: Road Runnner up to 50 mbps is ready !
can anyone post modem diagnostics pages?
reply
nycnetwork @ 30th Sep 12:19AM:
Re: Road Runnner up to 50 mbps is ready !
Ya I would LOVe to see modem's diagnostics page logs. »192.168.100.1
Btw which modems did you guys get?
reply
watice @ 30th Sep 02:12AM:
Re: Road Runnner up to 50 mbps is ready !
100.1 doesn't seem to work, looks like 0.1 works (it's a router/modem [gigabit ethernet and usb, but no ddwrt =/ I HOPE TO GOD THERES A WAY TO PUT THIS THING IN BRIDGE MODE)
anyone know the default logins or the twc logins for this router or am I gonna have to call twc?
it's a SMCD3GN btw.
without bonding, of course.
reply
nycnetwork @ 30th Sep 02:17AM:
Re: Road Runnner up to 50 mbps is ready !
Don't tell me they didnt give you the default login/pass ?! OMFG! You better get on their case, get their lazy butts to do something.
Are those the speeds in E. Elmhurst during the prime time with 50/5 ?
reply
watice @ 30th Sep 02:26AM:
Re: Road Runnner up to 50 mbps is ready !
That speedtest was just now [2amish]. From what I understood from the field tech, you gotta pay them $30 to get the login, and they stop supporting your router (as opposed to covering support inside your house I guess?) Maybe I got it wrong, but I heard $30 fee, I'll call them tomorrow, none of the ppl up right now are gonna have a clue what I'm talking about. It's a really nice router overall (»www.smc.com/files/AN/DS_SMCD3GN-RES.pdf) but without RADIUS I'd have to redo everything. Looks like it even supports samba out the box, and an external HD via the usb. Maybe even a printer? I'll play with it more tomorrow.
Edit: Now that I think about it, I guess the extra $30 + the $40 setup fee would cover their subsidized price of the router. Also, that speedtest was done over wifi (wireless N). They give you (2) usb wifi adapters (N), and the router itself includes 3 wifi antennas
reply
nycnetwork @ 30th Sep 02:33AM:
Re: Road Runnner up to 50 mbps is ready !
what kind of crap is that with $30 for a simple login/pass ?!!!!
Am I reading this in sanity or maybe I'm too tired...
How can they even ask you for ANYTHING, not to mention MONEY for a simple diagnostic page of a modem that they probably changed from the default?!!! What if you wanna disable dhcp login, or use the switch mode?!
Seriously man, please do me a favor and call them tomorrow, and get on the Level 3's case about this.
What if you wanna use your own motorola Docsis 3 sb6120 modem?! Will they stop supporting your household?!
WTF! I'm pissed :)
reply
demiurgical @ 30th Sep 04:35AM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
Don't tell me they didnt give you the default login/pass ?! OMFG! You better get on their case, get their lazy butts to do something.
Are those the speeds in E. Elmhurst during the prime time with 50/5 ?
the link I posted earlier that gave you the spec of the modem/router. You can d/l the manual from that page on the left side. the login/pass is in the manual ;)
reply
RolteC @ 30th Sep 09:59AM:
Re: Road Runnner up to 50 mbps is ready !
Yes, more speed tests(not just from 1 server or site) during peak hours 7pm-12am please.
reply
anon @ 30th Sep 10:17AM:
Re: Road Runnner up to 50 mbps is ready !
reply
Pizz @ 30th Sep 11:07AM:
Re: Road Runnner up to 50 mbps is ready !
thanks for the posting the diagnostic page! I wish I could afford the 99.95 - seems to be very good, just gotta hope it doesnt get saturated during peak times =( but with that price tag, i don't think so.
--
The more you talk, the less you listen.
reply
Pizz @ 30th Sep 11:43AM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
At my gf's place on 34th st and 28ave they also said it's available, but I knew it's not since we only have 1 single downstream frequency... 687MHz. It's absolutely impossible to be available if our node has 1 downstream channel and 2 upstream.
Twcnyc are clueless. I hope you didn't have to pay anything man... :(
I called up again and asked some questions about Astoria. I asked the very nice lady about being told that our area only has 1 downstream channel, she said let me put you on hold I'll and talk to someone in to answer this question. Came back within 2 minutes about and said certain parts of Astoria has docsis enabled. My node has 4 downstream channels she said. and i'm good to go to order if i choose to.
--
The more you talk, the less you listen.
reply
patt2k @ 30th Sep 01:08PM:
Re: Road Runnner up to 50 mbps is ready !
it's not avaliable in 11222. Yet that sucks
reply
demiurgical @ 30th Sep 02:02PM:
Re: Road Runnner up to 50 mbps is ready !
anyone else with Wideband experiencing sync lost every 15-30 mins or so when the line is being used somewhat mildly like downloading an album with lots of tracks from iTunes with multiple track downloads at the same time and also while BT'ing even just one file?
I've experiencing the sync dropping off every now and then, it takes a minute or so (of the DS and US lights flashing green before the DS turning blue) for it to pick back up and the internet working again.
reply
anon @ 30th Sep 02:56PM:
Re: Road Runnner up to 50 mbps is ready !
Yep... I installed mine yesterday, and TWC came back out today.. their reason for the sync drop was because my node is not ready yet.. I told the tech yeah right, and he agreed with me... well it came down to this, i get the service for free until my block is ready.. you should call... get your monies worth.
reply
demiurgical @ 30th Sep 03:18PM:
Re: Road Runnner up to 50 mbps is ready !
who marked your account for free until it's fully ready? the tech that came out, basic customer support, or tier 3 support on phone?
reply
anon @ 30th Sep 04:47PM:
Re: Road Runnner up to 50 mbps is ready !
T3... But only after they came out, and couldnt figure out what was wrong. they were at my place for 2 hrs. Finally the plant manager talked to IT, and they said that the managers wearent suppose to release my block yet?!?!?!? but whatever..
reply
Bytezboy @ 30th Sep 05:40PM:
Re: Road Runnner up to 50 mbps is ready !
I wonder how much more for the wideband service if you're on a triple play. Do you guys have it as a standalone?
reply
demiurgical @ 30th Sep 05:45PM:
Re: Road Runnner up to 50 mbps is ready !
From what I was told it can't be bundled onto any package for discount. I had CableTV + RoadRunner + RR Extreme. on a 2 year agreement for discount before. Now with Wideband, RoadRunner & RR Extreme are no longer needed so it's removed. so just CableTV + Wideband = no discount. Unless someone else has it setup differently that allowed some sort of discount I'm not aware of.
reply
Bytezboy @ 30th Sep 07:56PM:
Re: Road Runnner up to 50 mbps is ready !
They said it's an additional $60 on top of my triple play with turbo. I don't think that is right, that means I'm only paying $40 for the Road Runner service which isn't likely.
reply
patt2k @ 30th Sep 10:25PM:
Re: Road Runnner up to 50 mbps is ready !
said by Bytezboy :
They said it's an additional $60 on top of my triple play with turbo. I don't think that is right, that means I'm only paying $40 for the Road Runner service which isn't likely.
\
bytezboy by any chance you know if I wanted to LOCK the wideband 50 mbps what would be the pricE? To tell you the truth 5 mbps upload would be enough just for now I bet later they will give at lest 10? I hope..
if you dont know what you think it would be ? like 79.99 something around that?
reply
patt2k @ 30th Sep 10:30PM:
Re: Road Runnner up to 50 mbps is ready !
guys read the first post and if it's avaliable or not tell us your city and zip code so i can add you to the list!!
reply
Bytezboy @ 30th Sep 10:35PM:
Re: Road Runnner up to 50 mbps is ready !
I don't think it will be $80, probably more like $90. They wouldn't upgrade the other tires. Don't hold your breath for the upload to be increased anytime soon.
reply
anon @ 30th Sep 10:40PM:
Re: Road Runnner up to 50 mbps is ready !
Responding to the guy above me about upstream bonding.
2010 is the date :).
reply
Bytezboy @ 30th Sep 10:47PM:
Re: Road Runnner up to 50 mbps is ready !
Just called them again and they said that it will cost $99 extra and my triple play promo would have to be broken up into a double play. And the install fee is $90 for one computer. :uhh: Fios cannot get here fast enough!
said by Firehazard86 :
Responding to the guy above me about upstream bonding.
2010 is the date :).
Is this for real? :o
reply
Tony53 @ 30th Sep 11:00PM:
Re: Road Runnner up to 50 mbps is ready !
Just called TWC about DOCSIS 3.0 in my area .. Not available in Brooklyn, NY 11220 ):
reply
Bytezboy @ 30th Sep 11:10PM:
Re: Road Runnner up to 50 mbps is ready !
said by Tony53 :
Just called TWC about DOCSIS 3.0 in my area .. Not available in Brooklyn, NY 11220 ):
If you can check your modem diagnostics page, look for the downstream frequency...297Mhz probably means your area is upgraded to Docsis 3.0.
reply
Tony53 @ 30th Sep 11:15PM:
Re: Road Runnner up to 50 mbps is ready !
Frequency 687000000 Hz
Signal To Noise Ratio 37.1 dB
Power Level 4.3 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 2
Frequency 38496000 Hz
Power 40.0 dBmV
reply
Bytezboy @ 30th Sep 11:17PM:
Re: Road Runnner up to 50 mbps is ready !
Mine:
Downstream
Freq/Power: 297.000 MHz 5 dBmV
Signal to Noise Ratio: 40 dB
Modulation: QAM256
Upstream
Freq/Power: 23.000 MHz 41 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
reply
Tony53 @ 30th Sep 11:29PM:
Re: Road Runnner up to 50 mbps is ready !
I'm not a expert in stuff like these, I don't know if my signals are good, According to TWC my signals are ''Perfect'', I've been getting weird logs on my modem aswell. I don't think my area will have docsis 3 till 2010.
reply
patt2k @ 30th Sep 11:43PM:
Re: Road Runnner up to 50 mbps is ready !
said by Tony53 :
Just called TWC about DOCSIS 3.0 in my area .. Not available in Brooklyn, NY 11220 ):
are those logs unicast maintance>?
and also I added your zip code to the list. Thanks
said by Bytezboy :said by Tony53 :
Just called TWC about DOCSIS 3.0 in my area .. Not available in Brooklyn, NY 11220 ):
If you can check your modem diagnostics page, look for the downstream frequency...297Mhz probably means your area is upgraded to Docsis 3.0.
I have docsis 1.0 and it's at 297 what do you think? they are preparing it ? but not releasing yet?
reply
Bytezboy @ 30th Sep 11:48PM:
Re: Road Runnner up to 50 mbps is ready !
^ I'm not entirely sure. btw, I'm in 10009.
reply
marshalla @ 1st Oct 04:36AM:
Re: Road Runnner up to 50 mbps is ready !
I'm scheduled for an install this weekend. I'm currently using a VZ bridge DSL modem connected to an Airport Extreme, which does the PPPoE authentication, DNS/DHCP.
I'd love not to have another wireless device or have to use the Airport in bridge mode. Any idea whether:
A) TWC offers the wideband service with a non-wireless DOCSIS 3 modem?
B) The wireless one you've got can shut off the wireless TX/RX?
C) It can be used strictly as a bridge?
Full disclosure-- I'm a cable newbie.. I signed up because VZ is so slow to bring in FiOS. So I'd be most grateful for an account of the pros/cons and gotchas of different configs.. as well as any advice you all might offer on what to ask the installer.. and what to make sure I get on Saturday in terms of equipment, login info, equipment addresses/passwords, you name it.
Thanks in advance!
reply
anon @ 1st Oct 01:18PM:
Re: Road Runnner up to 50 mbps is ready !
Wideband not available in Jamaica NY 11432?
Any news when be available
reply
patt2k @ 1st Oct 01:32PM:
Re: Road Runnner up to 50 mbps is ready !
said by for patt2k :
Wideband not available in Jamaica NY 11432?
Any news when be available
Added you to the list.
reply
MacAttack75 @ 1st Oct 05:48PM:
Re: Road Runnner up to 50 mbps is ready !
I called TWC and I was told it will be ready on 10/9/09 so I am not sure how and why TWC approved and installed in East Elmhurst for someone. I currently have RR Extreme with Cable TV with a two year agreement. As for the price, I will be paying $42.04 more per month for having wideband installed b/c Standard RR cost $32.96 and RR Extreme cost $24.95 on top of Standard RR.
In addition, I was told there will be early termination fees on the two year agreement if I choose to get wideband installed. Not sure as to how much the early termination fee is...I will update this when I find out.
reply
demiurgical @ 1st Oct 06:28PM:
Re: Road Runnner up to 50 mbps is ready !
That's absurd an early termination fee on your 2 year agreement?? You're still staying with them, just upgrading your service and paying more for it. I can understand if they did that if you end up paying less for your monthly, but that's not the case.
reply
anon @ 2nd Oct 01:47AM:
Re: Road Runnner up to 50 mbps is ready !
brooklyn ny 11220 reporting in the time is 1:40am 10/2/2009.
Location 48st 7th ave
modem went down, came back up now with 297 freq
was different before
reply
anon @ 2nd Oct 07:05AM:
Re: Road Runnner up to 50 mbps is ready !
I have a feeling, most congested area's will be first along with manhatten, Sunset park brooklyn, And several parts of queens. Sunset park a little while ago just went to the new freq. Though i dont know if its available yet officially.
Interesting thing is Check out
»help.rr.com/HMSLogic/network_status.aspx
all these area's are listed in one form or another. No other area's are listed on there network status but these
HUB SUNSET BROOKLYN NY
HUB O OZONE PARK NY
ELMHURST, QUEENS
manhatten
reply
patt2k @ 2nd Oct 07:45AM:
Re: Road Runnner up to 50 mbps is ready !
said by demiurgical :
That's absurd an early termination fee on your 2 year agreement?? You're still staying with them, just upgrading your service and paying more for it. I can understand if they did that if you end up paying less for your monthly, but that's not the case.
my freq is 297 since like 1 month it does work better then on 687.
reply
Tony53 @ 2nd Oct 10:44AM:
Re: Road Runnner up to 50 mbps is ready !
@karma. Im on 53rd btwn 5th and 4th, Was fine.
Seems like they did something though, My downstream frequency changed. Does this mean anything?
Frequency 309000000 Hz
Signal To Noise Ratio 40.1 dB
Power Level 8.2 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 1
Frequency 23000000 Hz
Power 36.0 dBmV
reply
anon @ 2nd Oct 11:07AM:
Re: Road Runnner up to 50 mbps is ready !
well from talking to someone else it sounds like time warner is doing what comcast did, hit the bussiness district and the most heavly congested area's first for upgrades. Why bother replacing and upgrading nodes with old tech to support the usage. Go for new and filter out old to new. My guess is there doing all the nodes here before saying its available. Because we will call them like crazy if one person has it dispite time warner not having finished the whole area. You know us spanish people are impatient.
I must have called 4 times in 2 days.
But i urge anyone in sunset who gets it to post on this thread let the rest of us know its time to start wardialing twc.
reply
demiurgical @ 2nd Oct 02:04PM:
Re: Road Runnner up to 50 mbps is ready !
said by Queens RR :
Yep... I installed mine yesterday, and TWC came back out today.. their reason for the sync drop was because my node is not ready yet.. I told the tech yeah right, and he agreed with me... well it came down to this, i get the service for free until my block is ready.. you should call... get your monies worth.
They're sending out a high lvl tech today. They couldn't figure out why the modem is dropping sync and so often. I want to know why they're using SMC crap. They keep telling me it looks fine on their end. Well yeah it's fine until the sync drops and takes a few minutes to reacquire and internet come back on. I told him to look at the modem's event log and he will see the errors each time it happens. He can't even login! They don't know how to and it's their modem. I asked for his email and sent him a text file of the event log copied & pasted from the modem. Maybe the modem's a lemon. When he called back after reviewing the log I made sure to ask him to have the tech bring an extra modem to replace mine.
reply
MacAlert @ 2nd Oct 02:21PM:
Re: Road Runnner up to 50 mbps is ready !
Pretty sure SMC is the cheapest modem they could by. Why get a better model when you can get a cheaper one?
reply
cap_167 @ 2nd Oct 05:27PM:
Re: Road Runnner up to 50 mbps is ready !
Not available in uptown Manhattan (10032).
reply
nycnetwork @ 2nd Oct 06:17PM:
Re: Road Runnner up to 50 mbps is ready !
Just called TW and finally spoke to someone competent, who knew how to look into the the offer, and he told me that 11103 is not available, but will be available by the end of this month. Thats astoria, ny.
reply
anon @ 3rd Oct 01:22PM:
Re: Road Runnner up to 50 mbps is ready !
Well, this is really weird. I just had the router installed in Manhattan - 10019 - but when I enter the configuration page, I only see two options on the left side: QOS and Firewall. All the other configuration menu options aren't visible. Correction: the full menu is visible for a split-second when I first login to the setup page but the other items disappear. I've tried on loggin in on both Firefox 3.0.14 and Internet Explorer 8. Any suggestions?
reply
marshalla @ 3rd Oct 01:26PM:
Re: Road Runnner up to 50 mbps is ready !
Well, here's the end of my saga.. (Manhattan 10023).. and the end of any relationship with TWC. Over before it even began.
I've made an appointment to install for this afternoon. This morning, a phone call comes-- Guy's in the neighborhood early: "Want to do your install right now?"
"Sure," I say. "Why not?"
He arrives with the crappy SMC wireless router. I ask if we can set it up with the firewall down and the wireless off. He says call Tier 3 while he starts plugging it in.
I get a very nice Tier 3 tech who says that while I (me) can't access the router, he'll be able to, and he'll set everything to my liking.... just as soon as the cable guy does his thing.
Well, the cable guy can't. He calls a supervisor, who calls another supervisor. Finally, I ask the Tier 3 guy to trouble-shoot from his end.
"Problem's simple," says he. "Your neighborhood's not ready for DOSIS 3 Wideband."
"You mean the service the saleslady sold me? And would have me pay 99-bucks a month for? The one I got up early to get installed for? The one that's supposed to steal me away from Verizon DSL and keep me from switching to FiOS when it finally gets here? That one? Not ready?"
"Yup. Sorry. But I CAN give you our turbo 15/384 service for 35 bucks until the Wideband is ready?"
"When will it be ready, seeing as how your salespeople are already selling it now?"
"I don't know, sir. We only find out about it after the fact."
Congratulations Time Warner (My own company, by the way! I work at CNN!) I should have known better.
reply
hobgoblin @ 3rd Oct 01:35PM:
Re: Road Runnner up to 50 mbps is ready !
"Congratulations Time Warner (My own company, by the way! I work at CNN!) I should have known better"
Actually CNN and Time Warner Cable no longer have any association.
Actually Turbo for 35 bucks is a very good deal!
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
reply
marshalla @ 3rd Oct 01:44PM:
Re: Road Runnner up to 50 mbps is ready !
Hob.. You're right.. as of March 27.. My side of things still has a slew of ties that are slowly being severed and reconnected. Not that one part of the company ever talked to the other when we were official married.
reply
patt2k @ 3rd Oct 02:59PM:
Re: Road Runnner up to 50 mbps is ready !
said by hobgoblin :
"Congratulations Time Warner (My own company, by the way! I work at CNN!) I should have known better"
Actually CNN and Time Warner Cable no longer have any association.
Actually Turbo for 35 bucks is a very good deal!
Hob
Turbo for 28.95 is better deal :D :D just wish upload was better :D
reply
marshalla @ 3rd Oct 04:57PM:
Re: Road Runnner up to 50 mbps is ready !
Okay, ladies and germs... an UPDATE!
After customer service calls me and tries to make things right, they send a foreman out. He checks the line.. checks continuity.. reterminates everything, plugs in the modem-- NADA.
Calls tech support.. finds out that Wideband IS lit in my area BUT......
The installers at his warehouse have ALL been issued modem/routers that are NON DOCSIS 3!!!
So every single service call that's going out of that depot, every damn wideband install.. every customer who was sold 99-buck 50/5 cable in hopes of getting some loyalty in place before FiOS comes barging in, everyone is getting screwed on install. They're being down-sold to Turbo and promised a new visit when the right equipment comes. That is, they are, when the Tier 3 tech guys have the savvy, TIER 3!!, to correctly diagnose the problem-- e.g. to ASK the installer, "Uhhh, what model number modem ya got there, pal?"
Unreal!
reply
marshalla @ 3rd Oct 05:01PM:
Re: Road Runnner up to 50 mbps is ready !
BTW, just in case I decide to give these jokers another try-- Would it help to have my own modem? Would a Motorola Surfboard Extreme work and how does one go about getting service on it?
Would it take another visit, or can one just call TWC and get it going? I believe the line's hot. If any of this is doable, are there any magic words for cust svc or tech support to get the process through?
reply
anon @ 3rd Oct 05:16PM:
Re: Road Runnner up to 50 mbps is ready !
You are forgetting this is the same service center that many times cannot even sort out issues with Standard and Turbo service, troubleshoot from a script, etc etc etc. Just what do you expect?
reply
anon @ 3rd Oct 05:46PM:
Re: Road Runnner up to 50 mbps is ready !
So I had mine installed in midtown manhattan (10010) on Thursday, and like others the sync drops every 10 minutes or so when watching Hulu. They had a tech come out today but they sent one who had no wideband routers or modem software training, so I'm gonna have to wait around tomorrow again for someone. The tech did verify that the signals are fine, which leads me to believe I got a busted modem or they flashed it with a broken firmware. When it's not resyncing, I do get 51mbps down and 5mbps up.
Meanwhile I've been doing some debugging on my own with the SMCD3GN. I discovered that when you log in as cusadmin / password, there are extra options on the side bar besides "QoS" and "Firewall", they are just hidden via CSS. If you have firebug or safari dev tools, you can inspect the side bar and turn off the "display: none" css rule on the hidden menu items. There's a tab to download a config file to your computer, where you can modify it with a text editor, and re-upload it. I changed the "mso" super-admin password and was able to login as that, which has even more config options. I've never seen such low-level control in a router web admin before... pretty nice.
Trouble is that when you get your connection back after rebooting, the modem redownloads the old config and reboots you. So unplug the cable from the back. I found a way around this because you can actually upload two different configs, and then "switch" between them using the web interface, which doesn't cause the router to re-download a new one.
I must say the security on this thing is pretty humorous... hiding things via css is about as ghetto as you can get. Anyway, hope this helps someone with a similar problem poke around and get us a solution.
reply
marshalla @ 3rd Oct 05:43PM:
Re: Road Runnner up to 50 mbps is ready !
Service commensurate with the price, and all expectations set by the salesforce met, or exceeded, by the people charged with fulfilling them.
Simple.
reply
Tommyastro @ 3rd Oct 07:52PM:
Re: Road Runnner up to 50 mbps is ready !
We just got FIOS in my area, they can keep it. Verizon is a ripoff and sucks. I'll keep my TWC roadrunner. Ot's never down and 17+mb down is plenty fast enough for me.
reply
anon @ 3rd Oct 10:15PM:
Re: Road Runnner up to 50 mbps is ready !
Interesting, thx for the tip about how to access the extra options. I wanted to configure the SMCD3GN as a bridge so I can continue to use my personal router as the DHCP and firewall. I was able to do this by speaking to Level 3 support. The first guy I spoke to said the router was locked down and nothing could be done. The second guy spoke to his supervisor and after some back-and-forth about exactly what I wanted, he configured the SMC router/modem as a bridge. It's basically just a modem now and I am using my own router for wireless and distribution of IP addresses, firewall, port forwarding, etc.
Level 3 can turn on bridge mode for the SMCD3GN. If they say they can't, call back later and ask again.
As for it losing connection every couple minutes, that happened to me in the first hour after installation today but it's been rock stable. I can't say if turning on bridge mode had something to do with it.
reply
Dude111 @ 4th Oct 11:31AM:
Re: Road Runnner up to 50 mbps is ready !
quote:
Exactly. I am happy with RR standard here at 10 megs down. But I do wish for better upload.
Yes im happy @ 5M down!!
Whats the insanity with excessive speed??
reply
anon @ 4th Oct 12:46PM:
msg deleted
deleted by a moderator
reply
bananaman @ 4th Oct 08:01PM:
Re: Road Runnner up to 50 mbps is ready !
Why are the moderators on this forum letting two threads on the same subject run in parallel?
reply
demiurgical @ 5th Oct 12:37PM:
Re: Road Runnner up to 50 mbps is ready !
I ordered the Motorola, it has great reviews. The only thing good about the SMC is it's wireless range, other wise it totally sucks and my sync keep dropping.
There was 2 TWC techs at my house for over 2hrs and wasn't able to resolve my sync dropping issue. They even replaced the cable coming into my house. They also tried a new SMC modem/router but couldn't get it to sync up with the signal at all? So they just put my existing one back on.
I'll put up an update after I get the Motorola and get it up and working.
reply
MacAttack75 @ 5th Oct 04:29PM:
Re: Road Runnner up to 50 mbps is ready !
said by MacAttack75 :
I called TWC and I was told it will be ready on 10/9/09 so I am not sure how and why TWC approved and installed in East Elmhurst for someone. I currently have RR Extreme with Cable TV with a two year agreement. As for the price, I will be paying $42.04 more per month for having wideband installed b/c Standard RR cost $32.96 and RR Extreme cost $24.95 on top of Standard RR.
In addition, I was told there will be early termination fees on the two year agreement if I choose to get wideband installed. Not sure as to how much the early termination fee is...I will update this when I find out.
I just spoke to a TWC Rep and I was told the fee for early termination is $150!!! This is crazy! And I only have less then a week left on the 2 year agreement.
reply
fullerfun @ 5th Oct 06:03PM:
Re: Road Runnner up to 50 mbps is ready !
Same problem here in 10003.
If I stream something continuously(like watching my slingbox on my phone) on the upload stream for about 5 minutes, sync drops(meaning the blue DS light goes to green color for about 30sec then re-syncs itself and goes back to blue). It does it everytime. You could set a stop watch to it. Every 5 minutes.
If I stream a movie from Hulu, it drops sync approx every 10min or so.
I had a level 1 tech here all day, couldn't fix it,
all signal levels are fine. speed test fine. bypassed my router, still drops sync.
level 3 is on their way...
My SMC is in bridge mode.
reply
anon @ 5th Oct 06:24PM:
Re: Road Runnner up to 50 mbps is ready !
How do you switch to Bridge mode, currently logged into router using cusadmin/password, got all the menu items visible using some JavaScript, where is the setting to disable DHCP?
reply
demiurgical @ 5th Oct 06:17PM:
Re: Road Runnner up to 50 mbps is ready !
forget about streaming a slingbox or hulu. I'm talking just simple things like browsing the web, or even minor radio audio only streaming. it will go from blue to green and flash there for about 3-5 minutes until it comes back on and go to blue. if it only takes yours 30 seconds to re-sync that's fast haha :P
reply
anon @ 5th Oct 07:05PM:
Re: Road Runnner up to 50 mbps is ready !
Were you given assurances that Time Warner supports provisioning the Motorola modem? Level 3 told me that Time Warner has plans to but it does NOT support the modem at this time.
reply
demiurgical @ 5th Oct 07:21PM:
Re: Road Runnner up to 50 mbps is ready !
actually they are giving me a hard time provising the Motorola.... ugh...
reply
nycnetwork @ 5th Oct 07:21PM:
Re: Road Runnner up to 50 mbps is ready !
They do not have to support it, all they have to do is provision it. SB6120 is a Docsis 3 capable modem, and all they will need is your modems mac address which you can give them over the phone. It all boils down to customer satisfaction, so if you are satisfied the way your Motorola works, it's all it matters. And I can assure you, you wont have problems like not knowing the password, bridge mode etc...
Now there is an ongoing loss of sync issue with Docsis 3 TW customers, and you might wanna wait till they fix that, since if they dont support your modem, they might have an excuse not to help your issue.
Its all up to you.
reply
demiurgical @ 5th Oct 07:31PM:
Re: Road Runnner up to 50 mbps is ready !
They won't even provision the modem even though it's DOCSIS 3. They said right now the only one that will work is the SMC that they're rolling out. They're being really anal about it. I called back again to basic broadband support to provision the Motorola, they look at my account it says Wideband and right away he said he can't provision another modem except for the ones issued by them. I argued over and over, no go. So now I'm on hold to have them not charge me for flaky Wideband until it's fixed. Also a Tier 3 tech told me just 1/2 hr ago that my node/hub isn't released for Wideband yet... WTF??? I think they're dropping me back down to turbo. So it takes 3 on-site technicians, 4 tier 3 technicians on the phone to finally see that my node isn't ready for wideband??
reply
nycnetwork @ 5th Oct 08:10PM:
Re: Road Runnner up to 50 mbps is ready !
Thats retarded. Make them have you keep the wideband plan for free untill its fixed, dont let them scale you down from what you have....
reply
jakemcgraw @ 5th Oct 08:30PM:
Re: Road Runnner up to 50 mbps is ready !
I guess I'll call tomorrow morning to get this resolved
reply
bananaman @ 5th Oct 09:30PM:
Re: Road Runnner up to 50 mbps is ready !
The TWC tech who installed my wideband was great! I'm testing at 50/5...
...but
1. The connection drops, can't tell exactly how often yet, but at least several times a day.
2. The SMC gateway has bollixed my LAN access. Windows Home Server, IP security cameras, Slingbox, etc. are no longer accessible.
3. The SMC box does not accept new port forwarding definitions (Illegal port!).
4. The SMC box cannot be configured in bridge mode.
5. The SMC box does not support DHCP address reservation so if you want to fix IP addresses, you have to go to every device and manually set the IP (I have 18 devices).
6. If cusadmin is "customer admin", is there a TWC login, and what are they doing in my home network?
7. The SMC box is already obsolete (only single band N, limited configurability - see other items).
8. You have to pay monthly rent for the SMC box.
9. I'm trying to get my Motorola SB6120 provisioned, waiting.
10. I did offer to beta test DOCSIS 3.0 several times, but they didn't take me up on it...
...now I'm beta testing AND paying for the privilege!
TWC wideband is not really ready for prime time.
reply
demiurgical @ 5th Oct 09:56PM:
Re: Road Runnner up to 50 mbps is ready !
someone on AVSforum wrote:
"There have been reports by many folks of the modem constantly losing sync and internet connection so there are definitely some teething pains. I saw some of the dropped connection right after the install but it has been solid ever since I had bridge mode turned on. Don't know if the two are related."
Any one else able to get TWC to put their SMC DOCSIS3 modem in bridge mode and have no dropped connections?
reply
Pizz @ 5th Oct 10:02PM:
Re: Road Runnner up to 50 mbps is ready !
the dropping of synch is the load balancing.
--
The more you talk, the less you listen.
reply
demiurgical @ 5th Oct 10:04PM:
Re: Road Runnner up to 50 mbps is ready !
does that mean it's the crappy SMC can't handle load balancing correctly or is it the node/hub not fully Wideband ready?
reply
nycnetwork @ 5th Oct 10:07PM:
Re: Road Runnner up to 50 mbps is ready !
load balancing is a poor excuse. Docsis 3 modems and nodes should be tested and ready for use, as they are expected to balance the load without any hickups.
I have sync issues with my Docsis 1.1 modem ever since they introduced 2nd downstream frequency on my node. As soon as i download a large file it breaks up in the middle, enough to mess up my download/upload.
Its been like that for over a year...
reply
fullerfun @ 5th Oct 10:26PM:
Re: Road Runnner up to 50 mbps is ready !
SMC box CAN be configured as bridge. They did for me, but you have to call them.
That will open you up to using your own router....and you can then do port forwarding..etc...
reply
nycnetwork @ 5th Oct 10:33PM:
Re: Road Runnner up to 50 mbps is ready !
Have you tried restarting the SMC after they configured it as bridge?
People have been complaining that as soon as the modem restarts, it goes back to router mode.
reply
anon @ 5th Oct 10:57PM:
Re: Road Runnner up to 50 mbps is ready !
I am the person who posted that on AVS Forum and I also posted a couple times here under username ddarko. As I said, it may take a couple calls before you get a Level 3 tech who (1) understand bridge mode; and (2) has a SUPERVISOR who understands bridge mode. It's clear the training is still a work-in-progress and many techs and supervisors don't know that they have the ability to turn on bridge mode on the SMC unit. My first Level 3 tech was one of those people and he claimed the equipment was standardized, couldn't be modified, nothing could be done. He wasn't obnoxious about it, he was pretty sympathetic when he said he couldn't do it; he just didn't know.
Bridge mode can and will be enabled by Level 3 as long as you get someone to do it. This is the regrettable price we pay for being Time Warner's guinea pigs.
reply
fullerfun @ 5th Oct 10:50PM:
Re: Road Runnner up to 50 mbps is ready !
Had a level 3 tech guy here for a couple hrs....after the level 1 guy was here for 2 to 3 hrs today.
I showed them the problem. He had never seen it before, but he was actually a good tech who is trying to get to the bottom of the problem.
He checked every possible thing, signal levels, connections, tried bypassing all the wiring in the walls even..went straight to the feed for the whole building.
He said all my signal levels and everything are EXACTLY as they should be.
He made a zillion calls to other techs.
Problem is still here.
They are watching my modem for the next 24hrs.
Hopefully they will see what is going on.
I can make it drop.
All I have to do is watch my slingbox, set a stop watch, exactly 5 minutes in, blue DS light goes to green. 30 sec later, goes back to blue, internet is back up....at least this is not the full modem re-boot that lasts 3 to 5 minutes(painfully slow)...I feel for anyone having that...
I definitely feel like a beta tester. And for the money they are charging, this is ridiculous!
I suspect the problem is either the SMC modems have a major bug in them, or whatever equipment the SMC is talking to has a bug.
The happening exactly every 5minutes thing is very suspicious. Seems like there must be a routine or system check or log, or perhaps some other router or fiber optic box out there resetting itself every 5 min. But it only happens when you have a continuous stream on the upload...doesn't even have to use up that much bandwidth..just be continuous.
The tech who was here confirmed with another person, at this point they only support the SMC modem. I asked if I can get my own modem, he said no. Their system won't support it.
He did say they tested a couple other modems before releasing. One was a cisco. So, maybe they'll decide to allow some other modems if they can't find any other problems...or things to try...
I hope to hear from them tomorrow, but I'm not holding my breath...
reply
fullerfun @ 5th Oct 10:56PM:
Re: Road Runnner up to 50 mbps is ready !
Re: bridged SMC
Yeah,
When it resets,
while it's booting up, the router inside the box is running.
So, if you have anything plugged in it will assign 192.168.etc...
Once it fully boots, DS goes blue. And the routing part of it finally shuts off..
Then you can plug your cable in, and it will assign you the public ip.
Pain in the ass...but it works.
Just unplug the ethernet cable every time you reboot the modem and don't replug till it fully boots.
reply
anon @ 5th Oct 11:19PM:
Re: Road Runnner up to 50 mbps is ready !
Oh sorry, I misread your question. You were asking if anyone else had a stable connection. Sorry about that.
As I said in my AVS Forum post, my connection has been stable pretty much since installation. I did have dropped connections initially but it has been stable for two days now. I have been doing a decent amount of downloading and uploading, as well as live streaming and am not aware of any interruptions.
I don't know want to suggest I have any evidence the bridge mode had anything to do with fixing the instability. There's correlation but no causation. And since one other user has bridge mode turned on but still has dropped connections, it seems doubtful bridge mode had anything to do with stabilizing the connection. The initial instability I saw may have been just startup glitches as my local hub was activating the new service and would have stabilized even without bridge mode.
reply
demiurgical @ 6th Oct 12:28AM:
Re: Road Runnner up to 50 mbps is ready !
said by fullerfun :
Re: bridged SMC
Yeah,
When it resets,
while it's booting up, the router inside the box is running.
So, if you have anything plugged in it will assign 192.168.etc...
Once it fully boots, DS goes blue. And the routing part of it finally shuts off..
Then you can plug your cable in, and it will assign you the public ip.
Pain in the ass...but it works.
Just unplug the ethernet cable every time you reboot the modem and don't replug till it fully boots.
Just goes to show what a piece of crap this SMC is. Surprised no one figured/leaked out the "real" admin login for this modem yet that isn't cusadmin :p
reply
nycnetwork @ 6th Oct 01:08AM:
Re: Road Runnner up to 50 mbps is ready !
Ya cusadmin is certainly not what TWC uses to log into your modem and for instance messes with bridge/router mode...
@demiurgical: which neighborhood do you live at?
reply
demiurgical @ 6th Oct 01:48AM:
Re: Road Runnner up to 50 mbps is ready !
Ozone Park, 11416
reply
nycnetwork @ 6th Oct 01:50AM:
Re: Road Runnner up to 50 mbps is ready !
Are you guys wired in whole or just parts of the Ozone Park?
reply
etaadmin @ 6th Oct 02:38AM:
Re: Road Runnner up to 50 mbps is ready !
said by demiurgical :said by fullerfun :
Re: bridged SMC
Yeah,
When it resets,
while it's booting up, the router inside the box is running.
So, if you have anything plugged in it will assign 192.168.etc...
Once it fully boots, DS goes blue. And the routing part of it finally shuts off..
Then you can plug your cable in, and it will assign you the public ip.
Pain in the ass...but it works.
Just unplug the ethernet cable every time you reboot the modem and don't replug till it fully boots.
Just goes to show what a piece of crap this SMC is. Surprised no one figured/leaked out the "real" admin login for this modem yet that isn't cusadmin :p
My guess is that the modem's firmware is responsible for the reboots. That SMC modem use TI's puma 5 chipset which is considered (so far) the best DOCSIS3.0 chipset.
»www.cedmagazine.com/SMC-DOCSIS-3···eed.aspx
TWC D3 is in its infancy and bugs need to be worked out.
reply
anon @ 6th Oct 07:01AM:
Re: Road Runnner up to 50 mbps is ready !
Your linking to the wrong modem, sayings its the best chipset. The modem you listed is just the modem. This new device is a mongrel class of device, Both Devices will be destroyed
reply
Pizz @ 6th Oct 08:16AM:
Re: Road Runnner up to 50 mbps is ready !
it's not a firmware bug its how Cisco DS3 cmtses operate. they're horrible with load balancing, and this whats the majority of the problems since twc moved away from motorola and arris. example is this. say you have 687mz and 297mhz channels. if the 687 downstream is filled up modems will be knocked off and put on the 297mhz frequency. now if room because available back on the 687mhz channel you'll not get provisioned onto that downstream channel. so now you have 4 downstream channels, all of which are still configured to put you on the downstream that has room. so even though you may have 3-4 channels, you're getting bounced around, and dropping synch when capacity hits. this was all explained to me by a comcast engineer on a job site when i asked him this very question.
reply
etaadmin @ 6th Oct 01:12PM:
Re: Road Runnner up to 50 mbps is ready !
said by Pizz :
it's not a firmware bug its how Cisco DS3 cmtses operate. they're horrible with load balancing, and this whats the majority of the problems since twc moved away from motorola and arris. example is this. say you have 687mz and 297mhz channels. if the 687 downstream is filled up modems will be knocked off and put on the 297mhz frequency. now if room because available back on the 687mhz channel you'll not get provisioned onto that downstream channel. so now you have 4 downstream channels, all of which are still configured to put you on the downstream that has room. so even though you may have 3-4 channels, you're getting bounced around, and dropping synch when capacity hits. this was all explained to me by a comcast engineer on a job site when i asked him this very question.
Your explanation of the problem is like listening my 2 year old explain where do babies come from:)
If Comcast and many others got it for sure TWC can get it, now can you explain how do cisco 'load balancing' equipment work and why the number one networking company in the world have it wrong?
The downstream frequency channels don't make any difference if they start at 297 or 687 MHz IMHO if they are 'filled up' then you have an oversold node situation nothing to do with getting 'bounced' when 'capacity' hits.
No, I still think the problem is a firmware bug that needs to be traced, probably something in the fragmentation and reassembly of bonded packets.
BTW the link I posted is for the wrong modem but the chipset used in TWC's modem is the same; TI puma 5.
reply
Pizz @ 6th Oct 03:16PM:
Re: Road Runnner up to 50 mbps is ready !
Read the white papers on the latest Cisco DS3 CMTSes. Load Balancing drops CPE Modems and retunes the frequency to the other 3 channels. Yes its all capacity, but whats sad is - dropping of synch goes on even without DS3 enabled lines. It happens even on the docsis 1.1 network that is running currently in NYC and non adelphia areas.
--
The more you talk, the less you listen.
reply
demiurgical @ 6th Oct 05:38PM:
Re: Road Runnner up to 50 mbps is ready !
t-shirt anyone?
#FAIL |
anon @ 6th Oct 07:16PM:
Re: Road Runnner up to 50 mbps is ready !
Does the motorolla support spoofing the MAC address? Many routers do. If so, try copying the MAC address from the SMCD3GN to the motorolla and see if you get a stable connection.
reply
nycnetwork @ 6th Oct 07:42PM:
Re: Road Runnner up to 50 mbps is ready !
how could you possibly spoof the mac address of a modem, and why in the world would Motorola support that?!!!!
reply
anon @ 6th Oct 09:02PM:
Re: Road Runnner up to 50 mbps is ready !
The SMC modem has this as an option (see my previous post for instructions on enabling the extra options), its just disabled for the cusadmin login.
To answer your first question, the device can advertise any MAC address it wants. It's implementing the network stack. There's no external authority that can validate that a device is who it says it is. In fact many devices with MAC addresses don't even make contact with the internet, just sit inside a local area network.
To answer your second question, many modems and routers have this feature for this very reason, so that you can swap their hardware in place of whatever device a service provider authorizes to be on the network. Say the ISP only authorized a single computer's ethernet MAC address that they set the service up with, and you wanted to install a Motorolla wireless router to broadcast to the rest of the devices in your network.
reply
anon @ 6th Oct 09:02PM:
Re: Road Runnner up to 50 mbps is ready !
That's not to say it will definitely work... there could be other security mechanisms such as TW keeping a mapping of serial numbers to MAC addresses and having a protocol for the modem to authenticate that it has the right serial number.
reply
nycnetwork @ 6th Oct 09:16PM:
Re: Road Runnner up to 50 mbps is ready !
Just read your earlier post, pretty neat stuff. Especially debugging the login page. you said youve changed mso password, what was the default pass though?
reply
demiurgical @ 6th Oct 10:07PM:
Re: Road Runnner up to 50 mbps is ready !
ahh very nice widebander, just re-read your earlier post also carefully. interesting config file on the SMC. too bad the mso password is starred out.. hmmm..
reply
anon @ 6th Oct 10:12PM:
Re: Road Runnner up to 50 mbps is ready !
Yeah, the mso password is stared out ("*****"), but you can change it to something like "password", reupload the config in the same interface, and log in using that. You have to be careful about it re-downloading and overwriting your config, but I was able to do it.
reply
nycnetwork @ 6th Oct 10:34PM:
Re: Road Runnner up to 50 mbps is ready !
once TW pushes the firmware update password will likely go back to what it was
reply
jakemcgraw @ 6th Oct 11:25PM:
Re: Road Runnner up to 50 mbps is ready !
said by widebander :
Yeah, the mso password is stared out ("*****"), but you can change it to something like "password", reupload the config in the same interface, and log in using that. You have to be careful about it re-downloading and overwriting your config, but I was able to do it.
Note that you'll need to enable the mso username:
Though after a bunch of config resets and general wonkyness with the backup script: »192.168.0.1/user/backup.asp I've decided to bite the bullet and go through the tech support gauntlet tomorrow.
reply
vvilliamm @ 7th Oct 01:16AM:
Re: Road Runnner up to 50 mbps is ready !
hey does this look like it could go 50mbps? also they should start giving 30mbps plans =] i currently only have an 15mbps plan for 45 a month sigh i rather take fios which is alot cheaper
reply
nycnetwork @ 7th Oct 02:19AM:
Re: Road Runnner up to 50 mbps is ready !
Hard to tell since 687Mhz is the very first channel TWC installs on a node.
reply
vvilliamm @ 7th Oct 02:36AM:
Re: Road Runnner up to 50 mbps is ready !
0.0 so that means im the first person on my node? lol that sounds good since i live in an 18 floor building and im on 17th flr lol
reply
nycnetwork @ 7th Oct 03:41AM:
Re: Road Runnner up to 50 mbps is ready !
umm no.
reply
patt2k @ 7th Oct 11:21AM:
Re: Road Runnner up to 50 mbps is ready !
said by vvilliamm :hey does this look like it could go 50mbps? also they should start giving 30mbps plans =] i currently only have an 15mbps plan for 45 a month sigh i rather take fios which is alot cheaper
It'sl ike Having
TV CHANNELS
some people watch channel 1 and some channel 2
you are like put on the channel that is 687 mhz lol
and your not the first person in your block lolz :P
reply
anon @ 7th Oct 04:26PM:
Re: Road Runnner up to 50 mbps is ready !
ok so heres some basic info, Purchases the SB6120 modem. Read some people say time warner told them they didnt support it yet, but i still tried.
I called and ask to be provision on my current extreme package. They did not say anything about it no being supported. The guy said it would take from 24 - 48 hours. Now i know thats a load of bull but i bit the bullet knowing that people have already commented that its not supported. i figured i give it a go anyways.
Called after about 38 hours and brought it up again he supposedly send some email off to another department and said it could take another 24 hours but he was trying to make a issue of it in the email saying that i have been waiting for it.
Oh yeah also during this time i kept asking if docsis 3 was available on my node in sunset park yet, He said no. I then said well the motorolla even though it isnt provisioned yet its still reporting 4 bondable channels for receiving.
The rep then said well maby so but when they complete a area all accounts in that area get marked as being elegble for docsis 3.0 and since the area isnt finished yet my account isnt marked.
I said ok and said thanks for the help.
about 5 hours later which is about 5 minutes ago i get a call from a woman telling me that they have provisioned the modem for my service and i should just swap the modems out and bring the rca one supplied by time warner back to the facility. I asked if she could comfirm the Mac ID in the system back to me and she did. i said ok and thank you. and then swiched em out.
The light lit up and im back in bussiness but not just back more stable then ever. No more slow downs from others in my area or anything. and the receive light is blue on the modem instead of green meaning even tho im not on a docsis 3.0 package im still bonded to several channels but just on a extreme package for 20mb down.
So the moral of this long story is time warner can provision the sb6120 and even if your not on a docsis 3.0 package you will still get some of the benefits from the docsis rollout using a sb6120
reply
anon @ 7th Oct 04:26PM:
Re: Road Runnner up to 50 mbps is ready !
oh yeah heres my link, and its going into prime time right now
reply
demiurgical @ 7th Oct 04:34PM:
Re: Road Runnner up to 50 mbps is ready !
I did the same thing. I called back the last time and said my modem isn't working right and to provision the 6120 onto my account. He looked at my account and said for wideband? I said no, it's for Turbo. He said ok hold on. He filled out the paperwork and told me it can take 24-72 hrs. I called back lastnight to check, still being processed. Hasn't been 48 hrs yet, still waiting for a call I guess to let me know it's done?...
reply
bananaman @ 7th Oct 04:59PM:
Re: Road Runnner up to 50 mbps is ready !
My Motorola SB6120 modem was provisioned today! 50/5 rocks!
The problems I had with the SMC modem/gateway were solved. No more hangups, and my LAN and remote accesses are all working again. Phew!
I'm very impressed with Time Warner's response on this one. The tech immediately understood that adding the SMC router in front of my own router setup was going to cause problems. I called in and asked for the SB6120 to be provisioned, and was told it would take 3 days. It took less than 2 days. A nice support person called to tell me it was done, and checked back later to make sure it was working (there was some uncertainty because I don't think there are a lot of SB6120's out there).
This is a pretty good performance considering Wideband is a brand new service. The main thing which could have been done differently is to have offered me the choice of a plain DOCSIS 3.0 modem (like the SB6120), instead of replacing my DOCSIS 2.0 modem with a modem/gateway and leaving my LAN and remote access broken. I understand the advantage of having the modem/gateway for certain types of customers, but in many cases ripping out a modem and putting in a modem/gateway is going to bork a running home network.
Anyhoo, I'm testing 51/5 at 5pm, and no hangups so far!
Thanks to all the constructive forum posters for alerting me to this new TWC service and pointing me in the right direction... I'll report back after a few days.
reply
anon @ 7th Oct 05:41PM:
Re: Road Runnner up to 50 mbps is ready !
Lols i got a call back from time warner to make sure everything was ok, it was one of the guys i talked to earlyer, he asked if everything was good and i said yeah its great. He said oh its funny he is showing im docsis 3.0 capable and my modem is bonding to several channels. I said yeah like i said earlyer. lol he said well i guess just gotta wait till they authorize it for the area. I said yep. and thanks.
reply
demiurgical @ 7th Oct 05:34PM:
Re: Road Runnner up to 50 mbps is ready !
so bananaman they let you provision the SB6120 onto your account even though they knew you're using Wideband?? And how long did it take from the initial call to your SB6120 working?
You said the SMC modem/gateway issue was solved, but you're no longer using the SMC cause you're on the SB6120 right?
reply
bananaman @ 7th Oct 05:55PM:
Re: Road Runnner up to 50 mbps is ready !
Yes they knew I was on Wideband. It took just under two days from my call to provision, though they told me to expect at least three business days (under promise and over deliver!). Yes the SMC modem/gateway issues are solved because it's unplugged and I'm on the SB6120.
said by demiurgical :
so bananaman they let you provision the SB6120 onto your account even though they knew you're using Wideband?? And how long did it take from the initial call to your SB6120 working?
You said the SMC modem/gateway issue was solved, but you're no longer using the SMC cause you're on the SB6120 right?
reply
fullerfun @ 7th Oct 06:23PM:
Re: Road Runnner up to 50 mbps is ready !
So bananaman, if you are using your own Motorola Docsis 3.0 modem, and getting 50/5. Are you still paying $100/month or are they giving you a discount cause you are no longer using their equipment?
Please do report back if you are still rock solid after a few days/or having any problems of any sort.
If TW doesn't get their act together quick, I may go purchase the same modem you are using.
I was told today by TW, they are aware of the problems I've been having and they expect a solution soon. 1 person who called said within 1 to 2 days, another called later and said within 24hrs.
So, it sounds like they are getting to the bottom of it. We shall see....
If your connection is rock solid on your motorola, and remains that way for a while, then I'd say their problem lies within these SMC crap modem/routers....I'd be willing to bet they will be sending out a firmware update to fix the problem...but that's just a deductive guess...
reply
demiurgical @ 7th Oct 06:25PM:
Re: Road Runnner up to 50 mbps is ready !
no way!! they gave me such a hard time about the SB6120 is not supported and that it will not work. They won't put it on my account as long as I have wideband. I kinda had to fib a bit and said I have turbo when I called again and got someone different on the phone who was nice enough to process the provision order for me.
LOL at SMC issue "solved". Technically it's not solved cause you just stopped using it :p
reply
bananaman @ 7th Oct 07:43PM:
Re: Road Runnner up to 50 mbps is ready !
The first issue was that I already had a gateway set up on a reasonably complex home network, and putting the extra gateway in there broke quite a few things.
The second issue was that the SMC gateway was hanging for a couple of minutes, several times an hour. That problem appears to have gone away, but I caution that I've only been on the SB6120 for a few hours...
said by demiurgical :
LOL at SMC issue "solved". Technically it's not solved cause you just stopped using it :p
reply
bananaman @ 7th Oct 07:46PM:
Re: Road Runnner up to 50 mbps is ready !
I'm still paying for the SMC. I'll return it when I'm convinced everything is stable with the SB6120.
said by fullerfun :
Are you still paying $100/month or are they giving you a discount cause you are no longer using their equipment?
reply
nycnetwork @ 7th Oct 07:50PM:
Re: Road Runnner up to 50 mbps is ready !
@bananaman: What zip do you live in?
reply
Bytezboy @ 7th Oct 08:24PM:
Re: Road Runnner up to 50 mbps is ready !
What if you want wideband and are on a triple play? Would they give you a separate modem and another device for the digital phone? I'm using an Arris all in one modem at the moment.
reply
anon @ 7th Oct 09:22PM:
Re: Road Runnner up to 50 mbps is ready !
thats a good question byta, well i been on the 6120 for about 5 hours or so no problems of any kind. Also no slowdowns of any kind. Im in love. Oh yes btw, the moto 6120 has a 1 gigabit wan port, So if your router supports it, like if you have a dir 655 wireless router then they will talk in 1 gigabit mode, doesnt do much for your speed obviously but it doesnt at least speed up comunication between the 2 devices.
reply
nycnetwork @ 7th Oct 09:29PM:
Re: Road Runnner up to 50 mbps is ready !
Like I've told you all a few days ago... Get yourself a Motorola SB6120, provision in with TW, it'll make your life easier ;)
reply
anon @ 7th Oct 11:40PM:
Re: Road Runnner up to 50 mbps is ready !
It looks like Time Warner NYC is willing to provision Motorola modem without any fuss now. I just called and had the same experience as reported by others. The Level 3 rep took my MAC address and told me to expect a call back within 3 days. No subterfuge necessary, I told him flat out I had wideband service. I'm kinda impressed that Time Warner rolled out support third party provisioning so quickly. Over the weekend when I had my installation, it was saying it was going to support third party provisioning eventually but didn't know when. I figured that meant it was in the distant future but turns out it's a couple of days.
My SMC modem in bridge mode was stable and didn't have dropped connections but I have had wide fluctuations in speed as measured by speedtest.net since it was installed on October 3. I've gotten 50/5 in the peak hours but I've also gotten 12/2 at off-hours at 2 a.m. or 7 a.m. in the morning. At this very moment, it's somewhere in between. Don't know if the SMC modem is the cause of the fluctuations so it'll be interesting to see if the peaks and valleys flatten out when the Motorola SB6120 goes up.
I asked how much I would save by returning the SMC unit but was told there's no monthly rental fee for it so there's no economic reason to return it as long as I have wideband service. There is a $25 equipment charge for it but I forgot to ask if that's a one time non-refundable fee or a security deposit that you get back.
reply
Bytezboy @ 7th Oct 11:22PM:
Re: Road Runnner up to 50 mbps is ready !
So you can avoid the install fee by getting your own modem?
reply
anon @ 7th Oct 11:42PM:
Re: Road Runnner up to 50 mbps is ready !
i dont see how they can charge you to install your own already installed hardware. now if your stuff doesnt work and they need to send someone out to see why, then maby yeah they might charge you the install fee.
though my advice would be check to see if docsis 3.0 is available in your area, and if it is, get the sb6120 and provision it first to your older service so they cant make an excuse saying somethings wrong on your end if they foul stuff up or dont bother to even upgrade your account. We all have horror stories about calling up asking for one thing and never getting a call back or not getting something right.
Also there are stories about area's where the techs say 3.0 is available and it turns out there nodes arent upgraded yet. The modem will let you know real easy if it is even if its provision with a older package the modem receive light will turn blue instead of green indicating there multiple channels to bond to
reply
anon @ 7th Oct 11:45PM:
Re: Road Runnner up to 50 mbps is ready !
Everything is working smoothly now for me with the SMCD3GN. I was told an engineering team made some fixes on the backend, and they asked me to try now, and sure enough I haven't lost the sync for over 8 hrs now, and I could consistently reproduce it every 12 minutes before.
reply
SraM @ 8th Oct 12:44AM:
Re: Road Runnner up to 50 mbps is ready !
I'm from France and it is similar to UK apparently but for around $45/month you have a triple play plan: IPTV, VOIP unlimited to international destinations (up to 100 dest.), Internet ADSL2+ (up to 28MB/s) and loads of perks like 10Go web hosting, hot spot feature, etc.
Overall, it is WAY cheaper than in North America and for now it is uncapped and unthrottled.
reply
nycnetwork @ 8th Oct 12:46AM:
Re: Road Runnner up to 50 mbps is ready !
are you talking about freebox isp in France?
reply
demiurgical @ 8th Oct 04:21AM:
Re: Road Runnner up to 50 mbps is ready !
at 4:20AM EST Ozone Park NY 11416
reply
anon @ 8th Oct 05:08AM:
Re: Road Runnner up to 50 mbps is ready !
thats actually not that good on the download man, you should be getting 50.
i got close to your score on download on my 20mbps extreme package. Is it consistantly like that?
reply
nycnetwork @ 8th Oct 04:39AM:
Re: Road Runnner up to 50 mbps is ready !
hmm thats not really up to the par for 4am, right?
reply
patt2k @ 8th Oct 09:40AM:
Re: Road Runnner up to 50 mbps is ready !
said by demiurgical :at 4:20AM EST Ozone Park NY 11416
I thought docsis 3.0 was going to be better. All I can say right know road runner will never have a chance with verizon fios =D
reply
bananaman @ 8th Oct 10:30AM:
Re: Road Runnner up to 50 mbps is ready !
Something is clearly wrong with that connection. I would call it in.
reply
demiurgical @ 8th Oct 10:46AM:
Re: Road Runnner up to 50 mbps is ready !
I get this now at 10:42AM.
Still waiting for them to provision my SB6120, been almost 2.5 days now. SMC still losing sync every 15/30mins when I'm using the internet.
reply
fullerfun @ 8th Oct 11:43AM:
Re: Road Runnner up to 50 mbps is ready !
TW may have actually fixed the problem on my end!
I've been streaming my slingbox to my phone for almost 20min now without a single sync loss. First time that's happened yet! Used to drop every 5 min.
I'll report back later today...but so far it's working as it should...and getting 50/5 on speed tests...
using SMC in bridged mode.
in 10003
reply
anon @ 8th Oct 02:27PM:
Re: Road Runnner up to 50 mbps is ready !
Yep.. same here on my end.. fixed the sync issues. Im downloading using flashget at full speed. no drops whatsoever.
11355
reply
fxt107 @ 8th Oct 03:07PM:
Re: Road Runnner up to 50 mbps is ready !
Not available in Elmhurst, NY 11373 Yet. They even came out and tried to install it and took an hour to let me know.
reply
MacAlert @ 8th Oct 04:17PM:
Re: Road Runnner up to 50 mbps is ready !
Where in 11355 are you?
reply
anon @ 8th Oct 05:27PM:
Re: Road Runnner up to 50 mbps is ready !
11355
by lie and main street.
reply
anon @ 9th Oct 12:30AM:
Re: Road Runnner up to 50 mbps is ready !
Have you asked Time Warner to push out the latest bin file to your SMC modem? I just spoke to Level 3 and he said that a new updated bin file was being rolled out but not all modems had been automatically updated yet. Mine was one of them so he manually updated it. I have been getting wide fluctuations in speed but after the bin update, my modem download speed jumped from 18-22/3 to the full 50/5. Don't know if it will hold but maybe your bin file needs updating.
reply
nycnetwork @ 9th Oct 01:11AM:
Re: Road Runnner up to 50 mbps is ready !
pushing a new bin? Probably with a jacked up burst or something.
reply
fullerfun @ 9th Oct 01:57AM:
Re: Road Runnner up to 50 mbps is ready !
Well, after a full day of heavy use, I'm happy to report no more sync drop outs! Rock solid, smooth sailing.
reply
anon @ 9th Oct 04:18AM:
Re: Road Runnner up to 50 mbps is ready !
i betcha that was a smc problem. cus if the smc modems cause problems early on time warner will drop em.
smc prob got on the ball and helped them fix the issue.
Cus my moto hasnt had one issue at all in the slightest
reply
nycnetwork @ 9th Oct 04:37AM:
Re: Road Runnner up to 50 mbps is ready !
Karma what zip are you in?
reply
anon @ 9th Oct 06:16AM:
Re: Road Runnner up to 50 mbps is ready !
11220, sunset park docsis 3.0 is here but they havent activated it elegable on accounts yet.
My modem is syncing in docsis 3.0 mode but with a lower package. The techs where like oh look at that after it was provisioned. But they said i gotta wait till the area has been sanctioned. before they will provision full 50.5 package
reply
Tony53 @ 9th Oct 12:15PM:
Re: Road Runnner up to 50 mbps is ready !
@karma.
What street do you live on? I called like last week, Im on 53rd btwen 5th and 4th and they said docsis 3.0 isnt ready in my block yet.
reply
nycnetwork @ 9th Oct 12:49PM:
Re: Road Runnner up to 50 mbps is ready !
Its actually 50.376mbit in theory
reply
patt2k @ 9th Oct 07:53PM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
Its actually 50.376mbit in theory
nycnetwork has your connection been more stable lately?
reply
anon @ 9th Oct 08:22PM:
Re: Road Runnner up to 50 mbps is ready !
tony im on 48th and 7th, but the problem is since the area isnt sanctioned yet for deployment they wont give it to you either way. Only way im guess is your node frequency if your on 697 then prob not, anything else then yea the upgrade has prob already been done.
Only confirmation that i get personally was the modem literally telling me it was. And because of the moto i bought then the techs finally believed me that its available on my node, They kept swearing up and down its not before hand and after looking at the modem they where like Oh i guess it is available at your node. But you still gotta wait. Till they mark the area as available. Every single tech i talked to all told me that same line. But at the same time time warner techs also told me that You just have to keep calling.
reply
nycnetwork @ 9th Oct 11:28PM:
Re: Road Runnner up to 50 mbps is ready !
Apparently TWC have been giving out Ambit VMNG300 Docsis 3.0 modems as well. I know someone that just got it, which is great news imho.
reply
anon @ 10th Oct 04:34AM:
Re: Road Runnner up to 50 mbps is ready !
SUNSET PARK 11220 docsis 3.0 50/5 just got turned on with a lot of pain. But its the principle.
I’m doing this real time. so people can know my pain
here we go I’m on the phone with time Warner trying to get docsis 3.0 and sales rep lady says its available to me now and oh yeah and also there’s a 40 dollar install fee, Im like yeah well thats nice but you aren’t supplying the modem. She says i understand that sir but but. I can let you speak with a supervisor if you would like. I reply Yes i think that would be best,
Ok now after arguing and turning the supervisors cheap excuses around on him leading up to you do know its again fcc regulation to deny me the ability to provision my own modem. He tried to say oh well this modem is newer and yours is too old. I told him its newer then the one your offering. I asked time warned tier 3 about all of this ahead of time and the modem just got supported 2 days ago.
He then transferred me to tiered tech. i confirmed everything hardware wise with him and then got a ticket number and asked him to mark my account down with a ok to using my modem. Now im being transferred back over to another area.
i will not rest till they drop that install fee, 1 hour on the phone so far and counting
Yawnz
((Rant 1 in my own head while on hold.))
1 hour and 20 minutes on the phone which is highly stupid. Can anyone in any kind of management power grow a set and actually listen to what the customers saying.No reason to charge me a supposed installation fee which is in reality it is a subsidy of the modem.Just raise my bill and give me my package i paid my own modem cost already. There is no install being done here.
-----------------------
Ok here we go again just got reconnected back to the supervisor i talked to before. He asked me what did the tech say and i told him. They said its pretty much ready to go
i added "so Pretty Much Give me a Higher Package, Charge me more and thats pretty much it" He then said "Ok give me a minute i want to see if we can do that and if there are any problems then you will have to have a tech come out"
I replied " Absolutely that’s understandable at that point i pay the fee"
He then said ok give me a few let me see what i can get done
Another 19 minutes on hold
He picks up and says "Ok sir i had to contact tech directly and it should be good now restart your modem and it should work fine
I asked on the new package? the 50/5 package?
He replied Yes sir
I restarted and boom 50/5
So there’s the story of my pain around 1 hour and forty minutes.
the money is not a issue i spend that on take out easy, Its the hassle of dealing with time Warner for basic tech support and having to go through a call center that’s only marginally a step above Microsoft’s call center for an hour just to get to someone who may or may not know how to configure a router.
They need to start giving their support people some training on how to distinguish callers whom are uninformed in technical things and those whom are not.
So whom ever is controlling page 1, update that post to reflect sunset park 11220 brooklyn being available in some parts.
reply
anon @ 10th Oct 04:33AM:
Re: Road Runnner up to 50 mbps is ready !
there you go
reply
bananaman @ 10th Oct 10:06AM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
Apparently TWC have been giving out Ambit VMNG300 Docsis 3.0 modems as well. I know someone that just got it, which is great news imho.
That threw me for a while. Ambit Broadband became Ubee Interactive back in March.
As far as I can tell the VMNG300 is a custom modem for Virgin Media. TWC may have acquired the same model... the Ubee U10C035 is their standard DOCSIS 3.0 certified modem.
reply
nycnetwork @ 10th Oct 04:21PM:
Re: Road Runnner up to 50 mbps is ready !
it is in fact U10C035. My bad.
reply
freddesite @ 10th Oct 05:18PM:
Re: Road Runnner up to 50 mbps is ready !
I am in that exact same zip code and city. How much do you pay?
reply
freddesite @ 10th Oct 05:20PM:
Re: Road Runnner up to 50 mbps is ready !
I know he does have a very good download but with his service only .5 upload so...
reply
motorola870 @ 10th Oct 07:04PM:
Re: Road Runnner up to 50 mbps is ready !
north texas certainly does verizon and at&t both are in the whole metro .
that is why the rebuilt the 550/750MHz systems to 870MHz and is also adding SDV for the motorola boxes.
reply
nycnetwork @ 11th Oct 09:36PM:
Re: Road Runnner up to 50 mbps is ready !
Not sure what was that suppose to mean...
reply
iansltx @ 12th Oct 11:19AM:
Re: Road Runnner up to 50 mbps is ready !
Compared with a SURFboard, that's not terribly good news, though I'm renting an Ambit from Comcast and it certainly can handle 50/10 speeds reliably, so 50/5 shouldn't be a problem.
reply
iansltx @ 12th Oct 11:33AM:
Re: Road Runnner up to 50 mbps is ready !
He was replying to dia @rr.com, who said that Texas won't ever get DOCSIS 3 due to lack of ocmpetition.
I'll add that FiOS is in Dallas and Houston, U-Verse is all over the state, and there are a handful of cable overbuilders and smaller telephone companies who offer decent services at decent prices. For example 20/3 fiber for $70 per month via Guadalupe Valley Telephone Cooperative. Or $50 for 12/1 cable via Grande Communications in San Antonio and Austin.
That's why they have 15/2 for $50 down here.
Granted, there's no FiOS in central Texas, but Dallas is a TWC market so I wouldn't doubt that they'll be rolling out D3 there soonish.
reply
jakemcgraw @ 12th Oct 01:45PM:
Re: Road Runnner up to 50 mbps is ready !
Switching SMC router/modem into Bridge Mode in real time:
1:30 Called TWC
1:32 Explained Bridge Mode
1:34 Getting transferred to tech tier
1:36 Enter tech tier, confirms I want to switch my router into bridge mode, tells me he'll transfer me to correct tier
1:39 Tier 3... confirms I want to switch my router to bridge mode
1:43 Switching to bridge mode
1:47 And we're done!
reply
motorola870 @ 12th Oct 02:46PM:
Re: Road Runnner up to 50 mbps is ready !
said by iansltx :
He was replying to dia @rr.com, who said that Texas won't ever get DOCSIS 3 due to lack of ocmpetition.
I'll add that FiOS is in Dallas and Houston, U-Verse is all over the state, and there are a handful of cable overbuilders and smaller telephone companies who offer decent services at decent prices. For example 20/3 fiber for $70 per month via Guadalupe Valley Telephone Cooperative. Or $50 for 12/1 cable via Grande Communications in San Antonio and Austin.
That's why they have 15/2 for $50 down here.
Granted, there's no FiOS in central Texas, but Dallas is a TWC market so I wouldn't doubt that they'll be rolling out D3 there soonish.
yea dallas may get docsis 3 we currently have 3 docsis carriers:
615MHz
783MHz
789MHz
plus we still have room for a fourth docsis carrier
reply
anon @ 12th Oct 03:00PM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
They do sell docsis 2.0 modem/routers usually for VoIP. SBV5220 is one of them. THere is also SBV6120 out there.
Neither of those are routers. They are cable modems only.
reply
Bytezboy @ 12th Oct 05:15PM:
Re: Road Runnner up to 50 mbps is ready !
Anyone on a triple play with wideband?
reply
watice @ 12th Oct 07:58PM:
Re: Road Runnner up to 50 mbps is ready !
said by jakemcgraw :
Switching SMC router/modem into Bridge Mode in real time:
1:30 Called TWC
1:32 Explained Bridge Mode
1:34 Getting transferred to tech tier
1:36 Enter tech tier, confirms I want to switch my router into bridge mode, tells me he'll transfer me to correct tier
1:39 Tier 3... confirms I want to switch my router to bridge mode
1:43 Switching to bridge mode
1:47 And we're done!
For future reference. Tier 3 phone #s
»spreadsheets.google.com/ccc?key=···VE&hl=en
reply
MacAttack75 @ 14th Oct 01:18PM:
Re: Road Runnner up to 50 mbps is ready !
Watice, what part of East Elmhurst are you in? I am in 11369 and I am told it's not available yet.
A week ago I was told by 2 reps that it was available. So I called to place the order and the 3rd rep who set the appointment confirmed it. The appointment was set for 10/14/2009 between 8AM to 12PM. No one showed up so I called find out why. I was told TWC called and left a message saying they had to cancel the order b/c wideband wasn't available!!! I never got the message! And I was misinformed by 3 reps!
reply
anon @ 14th Oct 04:03PM:
Re: Road Runnner up to 50 mbps is ready !
Still no WB in 11103 Astoria...
No fios ether.
reply
nycnetwork @ 15th Oct 02:41PM:
Re: Road Runnner up to 50 mbps is ready !
11103 has only 1 downstream channel..at least at my friends place.
funkalot, can you lock on more than 1 channel?
reply
anon @ 16th Oct 10:29AM:
Re: Road Runnner up to 50 mbps is ready !
Am not sure how to check the channel.
I only know its not available because i called twc.
reply
anon @ 16th Oct 10:28AM:
Re: Road Runnner up to 50 mbps is ready !
There is new info on the TWC site on when ares will have WB.
Maspeth, Middle Village, Ridgewood
Available Oct. 30, 2009
Elmhurst, Corona, East Corona,
Jackson Heights, Long Island City,
Sunnyside, Woodside
Available Nov. 15, 2009
Greenpoint, Brownsville, Williamsburg,
Bushwick, Brooklyn Heights, Red Hook,
Clinton Hill
Available Nov. 15, 2009
this is the TWC link »www.timewarnercable.com/nynj/lea···ult.html
reply
patt2k @ 16th Oct 12:16PM:
Re: Road Runnner up to 50 mbps is ready !
said by funkalot :
Am not sure how to check the channel.
I only know its not available because i called twc.
Signal Acquired at 297.000 MHz (This is on my modem)
you do it by
going here
»192.168.100.1/diagnostics_page.asp
and clicking on "diagnostics"
reply
MacAttack75 @ 16th Oct 01:02PM:
Re: Road Runnner up to 50 mbps is ready !
I am in East Elmhurst (11369) and 4 different reps are telling me it's not avaliable. Please someone who lives in East Elmhurst and has wideband confirm. Thanks.
reply
patt2k @ 16th Oct 01:03PM:
Re: Road Runnner up to 50 mbps is ready !
said by MacAttack75 :
I am in East Elmhurst (11369) and 4 different reps are telling me it's not avaliable. Please someone who lives in East Elmhurst and has wideband confirm. Thanks.
It will be there by like 1 month. Gotta wait
reply
MacAttack75 @ 16th Oct 01:23PM:
Re: Road Runnner up to 50 mbps is ready !
I am in EAST ELMHURST not Elmhurst. I read the schedule on the TWC site. Wattice, who lives in East Elmhurst already has wideband. So that's why I am questioning about East Elmhurst.
reply
Pizz @ 16th Oct 03:28PM:
Re: Road Runnner up to 50 mbps is ready !
said by nycnetwork :
11103 has only 1 downstream channel..at least at my friends place.
funkalot, can you lock on more than 1 channel?
i'm in 11103 - the Node i'm on is located on the 28th ave between 36th and 37th street. 297mhz, 303mhz, 310mhz, 687mhz - those are the 4 downstream channels that are available on that node. my friend who lives between 37th street and 38th on 28th ave, that node only has 687mhz.
--
The more you talk, the less you listen.
reply
en102 @ 16th Oct 03:31PM:
Re: Road Runnner up to 50 mbps is ready !
said by lordpuffer :
It's available in NYC only......I'm 3,000 miles away.....I don't think I would dish out $100 per month anyway. That price is nuts. I think that the money I pay for Turbo is too much....However, yes, I dish that out.
I have a question....Does anyone know the prices and speeds in Western Europe, who is way ahead of us in Broadband?
In SoCal, why pay for Turbo.
You should be able to get 30Mbps down on the standard package
I'm on the vanilla 'all the best' package:
reply
fullerfun @ 16th Oct 03:43PM:
Re: Road Runnner up to 50 mbps is ready !
In case anyone is wondering.
After a solid week of heavy daily use, since they finally fixed the sync drop problems, I have had rock solid performance.
It works, and it works well! Pretty much every time I test the speed, I get 50/5.
reply
lordpuffer @ 16th Oct 04:17PM:
Re: Road Runnner up to 50 mbps is ready !
I pay for the Turbo to get this
reply
MacAttack75 @ 16th Oct 04:30PM:
Re: Road Runnner up to 50 mbps is ready !
Does TWC in CA have RR Extreme?
reply
patt2k @ 16th Oct 04:47PM:
Re: Road Runnner up to 50 mbps is ready !
said by lordpuffer :
I pay for the Turbo to get this
I would be happy with 2mb upload.
reply
anon @ 16th Oct 07:14PM:
Re: Road Runnner up to 50 mbps is ready !
Am away from the country so cant get to my modem.
Am also on 1103 43st 28av.
11103 to TWC seams to have totally different plans for each block.
Most of 11103 have Fios which my block does not have.
If you have the option its the way to go, both in price and speed.
I want WB cause i spend a lot of time away from NYC and use Slingbox to watch TV when away.
5mb up from WB would be a blessing, but 20 up from fios is just unimaginable for use with the slingbox.
reply
RolteC @ 16th Oct 08:39PM:
Re: Road Runnner up to 50 mbps is ready !
I've been seeing these new white, much larger then node, boxes, with lots of cables going in and out, everywhere in flushing, almost 1 or more every single block.
What is this, the new nodes for Docsis 3.0? because I have never seen verizon use such a thing on the lines.
reply
Calendarman @ 16th Oct 11:43PM:
Re: Road Runnner up to 50 mbps is ready !
Move to Westchester to cablevison, and get this for $99 a month!
URL=http://www.speedtest.net] 
[/URL]
reply
Agent Smith @ 17th Oct 10:22AM:
Re: Road Runnner up to 50 mbps is ready !
Plus a 300$ activation fee.
reply
RolteC @ 17th Oct 10:42AM:
Re: Road Runnner up to 50 mbps is ready !
$300 is only 3 months of service. Not exactly that much $ concidering what your getting in return.
So technically for the first year you have this:
1 year FiOS $94.99 50/20: $1,139.88
1 year OOL $94.95 101/15: $1,439.40
1 year RR $99.95 50/5 : $1,199.40
reply
Agent Smith @ 17th Oct 10:48AM:
Re: Road Runnner up to 50 mbps is ready !
but consistent like it who needs 100mb if FiOS would give it not many would get it not many people have the 50/20.
reply
Bytezboy @ 17th Oct 10:52AM:
Re: Road Runnner up to 50 mbps is ready !
What QAM does the OOL 101/15 use?
Very few would need anything faster than 50Mbit.
reply
RolteC @ 17th Oct 01:43PM:
Re: Road Runnner up to 50 mbps is ready !
Why do people keep saying "you dont need more then 50Mbps"??
A few years ago, everyone was saying "you dont need more then 1.5Mbps, or 5."
Yet other countries offer 50Mbps as the slowest speed tier and it just goes up from there.
You wouldnt want to share files between computers on your network at 5Mbps? Same goes for ever the internet, ITS STILL A NETWORK.
People don't have to use the speed, but I hate it when they say they dont need it, because it just gives the companies more reason to cap those that use the speeds too much. Screw that, if we need it, give it, we will pay. NOT pay for using "too much". There is no such thing as too much. Most providers peer with others, so no one really pays anyone, and the need for more bandwidth is as easy as changing a piece of equipment, or adding another trunk line or whatever. It doesnt involve billions, LOL.
reply
gia @ 17th Oct 02:28PM:
Re: Road Runnner up to 50 mbps is ready !
said by Calendarman :Move to Westchester to cablevison, and get this for $99 a month!
URL=http://www.speedtest.net]
[/URL]
Perfectly feasible under DOCSIS3.0
Once TWC deploys D3 in more areas all that TWC needs to do is to turn the knob clockwise ;)
Its not like VDSL/2 FTTN you know, that you need to be 40 ft from the VRAD to even sync to those speeds :)
reply
Bk King @ 17th Oct 09:06PM:
Re: Road Runnner up to 50 mbps is ready !
How is it possible that you have 0 ping on that test?
reply
Agent Smith @ 18th Oct 12:34AM:
Re: Road Runnner up to 50 mbps is ready !
I get 0 also i guess its just too good.
reply
Bk King @ 18th Oct 12:43AM:
Re: Road Runnner up to 50 mbps is ready !
I guess it is inevitable...
reply
nycnetwork @ 18th Oct 11:48PM:
Re: Road Runnner up to 50 mbps is ready !
0ms is a bug in Internet Explorers rendering of Speedtest.net. Anything under about 6ms shows up as 0ms quite often.
reply
patt2k @ 19th Oct 10:04AM:
Re: Road Runnner up to 50 mbps is ready !
said by gia :said by Calendarman :Move to Westchester to cablevison, and get this for $99 a month!
URL=http://www.speedtest.net]
[/URL]
Perfectly feasible under DOCSIS3.0
Once TWC deploys D3 in more areas all that TWC needs to do is to turn the knob clockwise ;)
Its not like VDSL/2 FTTN you know, that you need to be 40 ft from the VRAD to even sync to those speeds :)
of course this is a glitch
reply
Dareius @ 19th Oct 03:01PM:
Re: Road Runnner up to 50 mbps is ready !
Nice glitch though. :D
reply
sanjuvarma @ 19th Oct 04:06PM:
Re: Road Runnner up to 50 mbps is ready !
Does anyone have the access information for the router page for this DOCSIS 3.0 SMCD3GN-RES modem/router. TWC refuses to give me the username/password and I need to configure port mapping for my mac.
reply
nycnetwork @ 19th Oct 05:20PM:
Re: Road Runnner up to 50 mbps is ready !
cusadmin/password. But that gives you the very basic diagnostic firmware page. Gotta call them for port mapping.
reply
amazza @ 19th Oct 06:09PM:
Re: Road Runnner up to 50 mbps is ready !
I'm in 11375. Just ordered 50/5. Install is scheduled for Friday. Also ordered a SB6120 from Amazon. Will first try using the the TWC modem/router in bridge mode. If that is flaky I will try and get them to provision the SB6120. I am constantly changing settings on my router. Having one managed by a vendor isn't an option.
reply
Lenard @ 19th Oct 10:00PM:
Re: Road Runnner up to 50 mbps is ready !
I using the TWC modem and it was installed. I got SB6120 anyway and am waiting for it to be provisioned. Don't like the idea that there is no manual for the TWC modem or at least I can not find one.
reply
MacAttack75 @ 20th Oct 03:21PM:
Re: Road Runnner up to 50 mbps is ready !
Does anyone have the Motorola SB6120 unit already installed before ordering wideband? If so, does TWCNYC still charge the $40 "installation fee"? This page should be updated to reflect that "EAST ELMHURST" is not ready for wideband! I have spoken to 5 reps that confirmed this finding. Please update it for others to see, thank you.
reply
MacAlert @ 20th Oct 03:36PM:
Re: Road Runnner up to 50 mbps is ready !
I don't see why they should charge you the installation since you are using/installed your own equipment.
reply
patt2k @ 20th Oct 05:30PM:
Re: Road Runnner up to 50 mbps is ready !
said by MacAttack75 :
Does anyone have the Motorola SB6120 unit already installed before ordering wideband? If so, does TWCNYC still charge the $40 "installation fee"? This page should be updated to reflect that "EAST ELMHURST" is not ready for wideband! I have spoken to 5 reps that confirmed this finding. Please update it for others to see, thank you.
I wish i could edit my topic but i cant
reply
anon @ 20th Oct 06:22PM:
Re: Road Runnner up to 50 mbps is ready !
Just got the connection setup today in zip code 11355 right next to 7 train.
Looks nice so far.
reply
Bytezboy @ 20th Oct 06:51PM:
Re: Road Runnner up to 50 mbps is ready !
said by Widebandzzz :Just got the connection setup today in zip code 11355 right next to 7 train.
Looks nice so far.
I wonder if they provision the download/upload speed higher to compensate for the overhead.
Can you try to download the file below and post a screenshot?
»speedtest.wdc01.softlayer.com/do···t100.zip
reply
nycnetwork @ 20th Oct 07:00PM:
Re: Road Runnner up to 50 mbps is ready !
its 53.76mbit/5.376mbit limit.
reply
Bytezboy @ 20th Oct 07:13PM:
Re: Road Runnner up to 50 mbps is ready !
How did you get those numbers?
reply
nycnetwork @ 20th Oct 07:55PM:
Re: Road Runnner up to 50 mbps is ready !
lets just say info from the insider.
reply
anon @ 21st Oct 01:37PM:
Re: Road Runnner up to 50 mbps is ready !
Just got mine set up in 10002.
The wireless is probably not doing 802.11n so I'm getting 25MBps down, but attached is a speedtest on the wired link.
reply
netgear @ 21st Oct 02:34PM:
Re: Road Runnner up to 50 mbps is ready !
said by motorola870 :
yea dallas may get docsis 3 we currently have 3 docsis carriers: 615MHz, 783MHz, 789MHz; plus we still have room for a fourth docsis carrier.
Yep. Was talking to some of the techs yesterday and North Texas is slated for a switch in early 2010. That was good news, and it came from a reliable source, too. Very good chance I'll dump Dish, hold off on U-Verse and go with TWRR for both Internet and TV if what they say comes to pass.
reply
nycnetwork @ 22nd Oct 05:25PM:
Re: Road Runnner up to 50 mbps is ready !
Is that on TW SMC modem/router, or using your own modem and your own router??
Im curious, cause if their wireless performance halves, then that SMC is definitely one big piece of CRAP.
reply
motorola870 @ 22nd Oct 11:49PM:
Re: Road Runnner up to 50 mbps is ready !
my node just switched on the 783MHz docsis carrier on my node so we have 615MHz,783MHz as the docsis carriers they still have these frequencies open:
2 (57MHz) test pattern
120 (771MHz) currently a analog test pattern
121 (777MHz) is showing a digital signal on my qam tuners no channels though
124 (795MHz)
125 (801MHz)
reply
amazza @ 23rd Oct 05:44PM:
Re: Road Runnner up to 50 mbps is ready !
Ok, had an install scheduled for today between 8 - 12. I figured once the install was complete and functioning I'd switch to my SB6120 in a few weeks, since they were giving me a hard time about using it now.
Anyway 12 comes and goes and a tech hasn't shown up yet. I call in and my appointment has been cancelled. They track down the reason to "all work orders being closed on my account" after my wife called about something else yesterday (she didn't cancel, and in fact we received an automated confirmation call later in the day). They apologize, acknowledge it's their fault and say they will re-schedule the appointment. I tell them that was unacceptable and that they need to just provision the modem I have. I was then transfered to a supervisor. I explained to him Tier 3 could do this.
I was then transfered to Tier 3. The tech looked at my ticket, saw the history, and took down the info for my modem. He said it would take 3 days. I asked him that since TW screwed up, was there anything he could do to try and push it through faster. He said he'd call me back in 15 minutes.
10 minutes later he called back, and told me they'd try and get it done today. He also noted that even though my appointment was cancelled they had converted me to Wideband on the backend, and that I should not reboot my current RCA modem because it will download a new profile and will basically not work.
So, it looks like it actually is a good thing that they screwed up my install. Hopefully everything is up and working this weekend.
reply
MacAlert @ 23rd Oct 06:35PM:
Re: Road Runnner up to 50 mbps is ready !
Make sure they don't charge you the installation fee.
reply
anon @ 23rd Oct 10:46PM:
Re: Road Runnner up to 50 mbps is ready !
Hello Guys,
Just got installed with TWC Wideband and got an SMCD3GN-TWC
However I cannot access the SMC configuration page by going on 192.168.0.1.
Do you know how I could access it, what will be the link to the login page?
Thanks
reply
MacAlert @ 24th Oct 10:15AM:
Re: Road Runnner up to 50 mbps is ready !
It's already been stated before. You cannot access the configuration page.
reply
anon @ 24th Oct 11:50AM:
Re: Road Runnner up to 50 mbps is ready !
Sorry, I might have missed that in the pages, but I red people were accessing the config pages...
reply
anon @ 24th Oct 12:44PM:
Re: Road Runnner up to 50 mbps is ready !
login:
cusadmin
password
reply
Bytezboy @ 25th Oct 01:00AM:
Re: Road Runnner up to 50 mbps is ready !
What is the total amount for just the wideband service? Are there taxes?
reply
bullet087 @ 25th Oct 01:46AM:
Re: Road Runnner up to 50 mbps is ready !
said by netgear :
Yep. Was talking to some of the techs yesterday and North Texas is slated for a switch in early 2010. That was good news, and it came from a reliable source, too. Very good chance I'll dump Dish, hold off on U-Verse and go with TWRR for both Internet and TV if what they say comes to pass.
I'm in North Texas and have a business line, and I received an email earlier today from TWC. The only real important part was this:
"Time Warner Cable will be conducting network equipment upgrades on the mornings of November 3rd and November 5th 2009 to increase capacity on our dedicated commercial regional network. We anticipate service interruptions to be brief, 5-10 minutes. Maintenance will be performed during our standard maintenance window between 12:01 AM and 6:00 AM CST."
DOCSIS 3, perhaps?
reply
nycnetwork @ 25th Oct 01:49AM:
Re: Road Runnner up to 50 mbps is ready !
doesnt have to be. Sometimes they add channels to better the performance. They usually add channels way before they rollout D3.
reply
anon @ 25th Oct 09:41AM:
Re: Road Runnner up to 50 mbps is ready !
Hello,
Found out that the port 23 is open to WAN access and can login to it...
However I cannot find a user which is allowed cusadmin/password is not authorized.
With you guys having access to the interface, do you know any other users declared on the router with their login/pass, or could you check which users are allowed to telnet?
Thanks
reply
Smith6612 @ 25th Oct 09:16AM:
Re: Road Runnner up to 50 mbps is ready !
That sounds a bit like backbone upgrades to me, but if it is DOCSIS 3.0, then that is good news none the less
--
It's all fun and games in a Team Fortress 2 battle until your sentry gun is sapped by the Spycrab!
reply
bananaman @ 28th Oct 08:34AM:
Re: Road Runnner up to 50 mbps is ready !
Just checkin in after three weeks at 50/5, SB6120. It really works!
In the first couple of weeks there were some 10-15 second stalls, and a couple of big (several minutes) stalls. I couldn't make long VOIP calls. Things have now settled down nicely :-).
reply
jakemcgraw @ 28th Oct 11:20AM:
Re: Road Runnner up to 50 mbps is ready !
Just tried to get TWC to provision my SB6120, got told by Tier 1 that they aren't allowing user provided modems for Wideband... I'm calling Tier 3 directly now... what is so hard about this?
reply
patt2k @ 28th Oct 07:58PM:
Re: Road Runnner up to 50 mbps is ready !
said by jakemcgraw :
Just tried to get TWC to provision my SB6120, got told by Tier 1 that they aren't allowing user provided modems for Wideband... I'm calling Tier 3 directly now... what is so hard about this?
Jake many tier1 dont even know what Road Runner is offering 50/5 =D
reply
anon @ 28th Oct 10:18PM:
Re: Road Runnner up to 50 mbps is ready !
Wish I could get that at home. closest i can get is this speed on my server underload
reply
MacAttack75 @ 29th Oct 05:18PM:
Re: Road Runnner up to 50 mbps is ready !
Finally got my channels bonded this morning. The lights were blue on the Motorola 6120. This is in East Elmhurst so that means East Elmhurst is ready for Wideband. :D I will post the speed test later in the day.
reply
JSY @ 30th Oct 05:46PM:
Re: Road Runnner up to 50 mbps is ready !
Yes can you please post a speed test during prime time. I'd like to know if this wideband would suffer the same slowdowns during prime time. I'm closer to the Rego Park side of Elmhurst (not East Elmhurst), but I'm a bit curious as to how sustainable the 50Mbs would be during peak times. Does anyone know?
reply
Lenard @ 30th Oct 07:46PM:
Re: Road Runnner up to 50 mbps is ready !
7:45Pm Flushing NY 11355
reply
patt2k @ 30th Oct 10:03PM:
Re: Road Runnner up to 50 mbps is ready !
said by Lenard :7:45Pm Flushing NY 11355
whats up with upload>
reply
MacAttack75 @ 30th Oct 11:22PM:
Re: Road Runnner up to 50 mbps is ready !
This is with channel bonding on RR Extreme at 11PM.
No point in paying $99.95/month!!!
reply
Bytezboy @ 30th Oct 11:50PM:
Re: Road Runnner up to 50 mbps is ready !
What is the speed without the channel bonding and how much is Extreme?
reply
RolteC @ 31st Oct 12:22AM:
Re: Road Runnner up to 50 mbps is ready !
So channel bonding is only available with a docsis 3.0 modem then.
And is it automatic that it will aquire multiple channels?
reply
patt2k @ 31st Oct 12:25AM:
Re: Road Runnner up to 50 mbps is ready !
said by MacAttack75 :This is with channel bonding on RR Extreme at 11PM.
No point in paying $99.95/month!!!
Extreme Is 45.95 + 20
powerboost is useless.. so for 45.95 + 20 you only get 20 mbps and for just a litte more you actually get 50 and 5 upload
I say Wideband is worth it. Soon hopefully they will add more upload
reply
bats @ 31st Oct 09:37AM:
Re: Road Runnner up to 50 mbps is ready !
said by Bytezboy :
What is the speed without the channel bonding and how much is Extreme?
you can hit extreme speeds without channel bonding, but you'll be more likely to see slowdowns when the channel is congested.
reply
bats @ 31st Oct 09:45AM:
Re: Road Runnner up to 50 mbps is ready !
said by RolteC :
So channel bonding is only available with a docsis 3.0 modem then.
And is it automatic that it will aquire multiple channels?
it's automatic if your area has been upgraded to docsis 3. check your modem's downstream frequency, if it's around 300mhz, you should be good to go, barring any odd incidents like patt2k experienced.
reply
anon @ 2nd Nov 11:43PM:
Re: Road Runnner up to 50 mbps is ready !
So wideband in flushing (I'm right off main st) works ok even during peak hours? I'm supposed to be getting 15mbps and hardly ever get over 1 during busy times. I've been told this part of flushing just has too many people on the same node and they are working on splitting it. But I've had it with waiting and would like to know if wide works well.
Also, I know this has been mentioned in other threads, but can I just upgrade my modem to 3.0 -- would this help me even though the node congestion is the problem? I just want a decent 8-10 mbps and I'll be happy.
reply
patt2k @ 2nd Nov 11:48PM:
Re: Road Runnner up to 50 mbps is ready !
Illi. Why dont you try it? go to best buy buy moto modem if it sucks with bonding channels. Return it, but it will be in the range you mentioned probobaly. What's good about it you have so many people on your node yet about 1% will know about upgrading their modem to DOCsis 3.0 modem. So you should be fine. Let us know!!
reply
anon @ 3rd Nov 12:42AM:
Re: Road Runnner up to 50 mbps is ready !
So the docsis 3.0 runs outside the normal signal everyone usually gets? Sorry not very knowledgeable on this topic.
So basically just run out, buy a motorola, then call them to say I've changed my modem? Do I need to tell them it's docsis 3?
reply
bats @ 3rd Nov 01:07AM:
Re: Road Runnner up to 50 mbps is ready !
said by illi :
So the docsis 3.0 runs outside the normal signal everyone usually gets? Sorry not very knowledgeable on this topic.
docsis 3 modems will bond multiple downstream channels together whereas your current modem can only use one.
So basically just run out, buy a motorola, then call them to say I've changed my modem? Do I need to tell them it's docsis 3?
yes, buy an sb6120, call up time warner and tell them you purchased your own modem and you'd like to provision it. they will ask you for the make, model, and mac address of the modem. have them read back the information to you to make sure they've got it right. you don't need to tell them it's a docsis 3 modem, at least, i didn't. they'll tell you provisioning will take 2-3 business days, and they'll call you to let you know when it's ready. when you get the call, disconnect your old modem and connect the 6120. and have some patience, it took 5-10 minutes for mine to connect the very first time.
i live in downtown flushing and put up with the crappy primetime download speeds until i got a 6120, and now i get full speed downloads any time, all the time.
reply
herog @ 3rd Nov 10:49AM:
Re: Road Runnner up to 50 mbps is ready !
said by bats :said by illi :
So the docsis 3.0 runs outside the normal signal everyone usually gets? Sorry not very knowledgeable on this topic.
docsis 3 modems will bond multiple downstream channels together whereas your current modem can only use one.
So basically just run out, buy a motorola, then call them to say I've changed my modem? Do I need to tell them it's docsis 3?
yes, buy an sb6120, call up time warner and tell them you purchased your own modem and you'd like to provision it. they will ask you for the make, model, and mac address of the modem. have them read back the information to you to make sure they've got it right. you don't need to tell them it's a docsis 3 modem, at least, i didn't. they'll tell you provisioning will take 2-3 business days, and they'll call you to let you know when it's ready. when you get the call, disconnect your old modem and connect the 6120. and have some patience, it took 5-10 minutes for mine to connect the very first time.
i live in downtown flushing and put up with the crappy primetime download speeds until i got a 6120, and now i get full speed downloads any time, all the time.
Bats,
Do you experience lost sync on your Motorola Modem? I am on 58th Ave. close to College Point Blvd, lost sync everyday.. :(
reply
bats @ 3rd Nov 11:42AM:
Re: Road Runnner up to 50 mbps is ready !
said by herog :
Do you experience lost sync on your Motorola Modem? I am on 58th Ave. close to College Point Blvd, lost sync everyday.. :(
no, no loss of sync. fwiw, firmware 1.0.1.8.
however, last year and the year before that around this time, i had major sync loss issues with my rca modem. the connection would drop randomly, sometimes for a long time, and then it would come back. no rhyme or reason to any of it. had techs come by to check the wiring in my apartment, i swapped modems, they even ran a new drop for me, but it kept happening. eventually the problem went away on its own as (coincidentally?) the weather warmed up. never found out what the problem really was.
is your modem signal okay normally? maybe call up time warner and have them check your upstream snr.
reply
herog @ 3rd Nov 02:00PM:
Re: Road Runnner up to 50 mbps is ready !
said by bats :said by herog :
Do you experience lost sync on your Motorola Modem? I am on 58th Ave. close to College Point Blvd, lost sync everyday.. :(
no, no loss of sync. fwiw, firmware 1.0.1.8.
however, last year and the year before that around this time, i had major sync loss issues with my rca modem. the connection would drop randomly, sometimes for a long time, and then it would come back. no rhyme or reason to any of it. had techs come by to check the wiring in my apartment, i swapped modems, they even ran a new drop for me, but it kept happening. eventually the problem went away on its own as (coincidentally?) the weather warmed up. never found out what the problem really was.
is your modem signal okay normally? maybe call up time warner and have them check your upstream snr.
thanks.
I have tech coming this Sat to check the issue, hopefully easy fix.
reply
patt2k @ 3rd Nov 02:19PM:
Re: Road Runnner up to 50 mbps is ready !
said by illi :
So the docsis 3.0 runs outside the normal signal everyone usually gets? Sorry not very knowledgeable on this topic.
So basically just run out, buy a motorola, then call them to say I've changed my modem? Do I need to tell them it's docsis 3?
This is the story.
SB6120 will bond 4 channels , if you are lets say on channel 297 and like 100 other people are on it and it's slowing you down , the modem will use channel 303, and the 2 others so your speeds should be better.
1) You Buy Modem
2) Call Time Warner (I prefer directly to level3) when I called to get my 2nd modem provisioned it was provisioned within 30 minutes. You need to tell them the HFC MAD ID that is on the box when you buy the modem or on the modem itself.
3) See how it is ! if it's the same return motorola, call time warner to enable your RCA modem
reply
Bytezboy @ 3rd Nov 05:18PM:
Re: Road Runnner up to 50 mbps is ready !
said by bats :said by illi :
So the docsis 3.0 runs outside the normal signal everyone usually gets? Sorry not very knowledgeable on this topic.
docsis 3 modems will bond multiple downstream channels together whereas your current modem can only use one.
So basically just run out, buy a motorola, then call them to say I've changed my modem? Do I need to tell them it's docsis 3?
yes, buy an sb6120, call up time warner and tell them you purchased your own modem and you'd like to provision it. they will ask you for the make, model, and mac address of the modem. have them read back the information to you to make sure they've got it right. you don't need to tell them it's a docsis 3 modem, at least, i didn't. they'll tell you provisioning will take 2-3 business days, and they'll call you to let you know when it's ready. when you get the call, disconnect your old modem and connect the 6120. and have some patience, it took 5-10 minutes for mine to connect the very first time.
i live in downtown flushing and put up with the crappy primetime download speeds until i got a 6120, and now i get full speed downloads any time, all the time.
So they ddin't split the node when it was upgraded to D3?
reply
bats @ 3rd Nov 07:27PM:
Re: Road Runnner up to 50 mbps is ready !
said by Bytezboy :
So they ddin't split the node when it was upgraded to D3?
i don't know. when the area was upgraded to docsis 3, new downstream frequencies became available (i noticed that where previously i'd be on 589 or 687, i ended up on 297 or 303). for about a week or two after this happened, speeds were fast, even during primetime, but then sunk back down to pre-upgrade levels. getting a sb6120 fixed it. i'm on standard roadrunner.
reply
jnaviles @ 5th Nov 08:27AM:
Re: Road Runnner up to 50 mbps is ready !
has TWC closed the web gui for the smc. I tried going to 192.168.0.1 but the connection keeps timing out.
reply
mckenna797 @ 5th Nov 12:19PM:
Re: Road Runnner up to 50 mbps is ready !
Long Island City is ready, my service went down Last night at about 1:00 AM, When I woke up this Mornning Had to re boot the modem and router and this is what the modem is showing
Status HW/FW Versions Event Log CM State
--------------------------------------------------------------------------------
RF Parameters
Downstream
Freq/Power: 315.000 MHz 6 dBmV
Signal to Noise Ratio: 38 dB
Modulation: QAM256
--------------------------------------------------------------------------------
Upstream
Freq/Power: 38.496 MHz 38 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
I am on 10/512 service and here are my speeds now, will check again tonight in prime time
reply
mckenna797 @ 5th Nov 06:08PM:
Re: Road Runnner up to 50 mbps is ready !
As of 6:10 PM 
reply
mckenna797 @ 5th Nov 07:02PM:
Re: Road Runnner up to 50 mbps is ready !
Prime time 7:00PM
reply
jnaviles @ 5th Nov 07:03PM:
Re: Road Runnner up to 50 mbps is ready !
at 7:02 
reply
FallMonkey @ 6th Nov 01:43AM:
Re: Road Runnner up to 50 mbps is ready !
Still swaying mind on the Wideband or Fios.
For Fios, though it's still not available in my region, should be coming soon hopefully as what people have observed for the past several weeks, such as the truck of Verizon and massive wires being deployed.
For Wideband, I'm basically looking for good upstream speed and caring less on the downstream, and as TWC cable, which later surely will turn into crowded node along with more subscribers, not to mention the 5 MB upload speed with 100 bucks, compared with Fios 25/15 plan with only 70 bucks......which would be much more stable.
So struggling now, and still waiting for further info on Fios :(
FYI, i'm currently using turbo RR and enjoying a vastly crowded node......
reply
patt2k @ 6th Nov 01:56PM:
Re: Road Runnner up to 50 mbps is ready !
Fallmonkey you might wanna read about getting your own modem in this thread or either NYC SLOW SPEEDS thread. Fixed issue for many people
reply
FallMonkey @ 6th Nov 05:43PM:
Re: Road Runnner up to 50 mbps is ready !
Thanks for your honest suggestion.
As a note, today when i came back from school i saw TWC truck outisde of my apartment deploying something and now i'm getting 30MB downstream speed, over the 20 MB speed as my turbo plan, though with same upstream speed.
Is that what they called the split of the crowded node, or the Docsis 3.0 also affecting my pre-generation cable net?
reply
patt2k @ 6th Nov 08:31PM:
Re: Road Runnner up to 50 mbps is ready !
Probobaly docsis 3.0 upgrades.
If your slow at night get docsis 3.0 modem as said in NYC SLOW speeds thread otherwise if it's fine at night stick with whatever you got :P
fios is definetaly better choice if you look for upload. As long as TWC gives 10 mbps upload I think many people would be happy.
But fios 35/20 gives you 35/35 which is amazing...
reply
FallMonkey @ 6th Nov 09:41PM:
Re: Road Runnner up to 50 mbps is ready !
If everything goes like what guys talk about in the Fios forum, the place where I live hopefully will have Fios before the end of the year.
35/35? you must be scaring me XD, that's just so awesome for the price.
Seems the best plan for me is to stick with turbo and wait to the end of the year.
50/5 for me actually only matters at the 5 not the 50. TWC just don't want us upload things......
reply
patt2k @ 6th Nov 10:21PM:
Re: Road Runnner up to 50 mbps is ready !
Exactly. I mean for me 5 mbps upload is fine but not for 99$ month well yeah 50 mbps download is great buy 15/5 for example would be much better
reply
anon @ 11th Nov 07:10PM:
Re: Road Runnner up to 50 mbps is ready !
just got it installed today. they brought the smcd3gn-twc.... Crap. Spoke to level 3, SMC, everyone... it's horrible. All features disabled. To access the login page you need to plug directly in with ethernet, and before hand unplug the coaxial cable to the wall. Also, sometimes it helps to set the ip manually to 192.168.100.102 subnet 255.255.255.0 and router address to 192.168.100.1. Now while I can get through the login password page why not use something like brutus and brute force in. If you use telnet and telnet into the smc it will confirm or refute if a login is valid. i.e. now we know that admin and cusadmin are valid logins (duh...) now we just need someone who is proficient in brutus thc hydra, or any bruteforce cracker to just let it sit either through telnet or http and figure out what this stupid password is... my 2¢
reply
patt2k @ 15th Nov 03:06AM:
Re: Road Runnner up to 50 mbps is ready !
hey guys I just ordered wideband i kept telling the lady i have my own wideband (docsis 3.0) modem and she still put me on installation well I will be triing to call levle3 tomorrow to cancel installation. Since all they ened to do is change config!! :D
did you guys with moto modems need to have them come over?
reply
patt2k @ 15th Nov 11:06AM:
Re: Road Runnner up to 50 mbps is ready !
Edit: wideband installed! Brooklyn NY , 11222 !
reply
herog @ 15th Nov 12:14PM:
Re: Road Runnner up to 50 mbps is ready !
Grats Patt2k haha.
Are you using your own moto modem or TWC's SMC?
reply
patt2k @ 15th Nov 12:19PM:
Re: Road Runnner up to 50 mbps is ready !
Motorola modem. 51 Meg Down Im getting 5.13 Meg up.
reply
Lenard @ 15th Nov 02:27PM:
Re: Road Runnner up to 50 mbps is ready !
When I got wide band, I was moving from RCN Cable to TWC. Most importantly the Tech checked all my cables and connectors and did testing to make sure I would not have any problems with wide band. I originally had the SMC modem, but got my own SB6120 and had that configured. The connection has been solid.
reply
fxt107 @ 15th Nov 02:59PM:
Re: Road Runnner up to 50 mbps is ready !
Wideband has been installed and working in 11373. There are slowdown just like with Turbo.
Primetime drops to 20 down.
reply
chippe01 @ 15th Nov 06:00PM:
Re: Road Runnner up to 50 mbps is ready !
Called today about Wideband in 11238 (Clinton Hills). Tech said it is available - they will install on Wednesday 11/18. Will advise when it is installed
reply
jaybittle @ 16th Nov 02:08PM:
Re: Road Runnner up to 50 mbps is ready !
Wideband (docsis 3.0) is available in 11238 - I'm using the Moto SB6120 and getting four bonded downstream channels.
I'm only using Turbo right now, though, but the bonded downstream means that we're wideband capable.
reply
anon @ 17th Nov 01:39PM:
Re: Road Runnner up to 50 mbps is ready !
Just got it installed today in Richmond Hills, Queens 11418
reply
Maudel @ 17th Nov 01:42PM:
Re: Road Runnner up to 50 mbps is ready !
Sorry this might be a repost... I had posted on anon by accident.
Wideband installed this morning in Richmond Hill, Queens 11418.
Quick question:
I'm using the SMCD3GN modem/router they gave me and I haven't been able to get to the login prompt with LAN ip:
192.168.0.1 (Shows on my ipconfig /all). Anyone know what the correct address would be to atleast get into the diagnostics page?
reply
anon @ 17th Nov 06:56PM:
Re: Road Runnner up to 50 mbps is ready !
only way i could get in was to plug directly into it (no router then the smc) and to unplug the coaxial cable from the wall. then powercycle it and you will get a 192.168.100.x address. then u can access the 192.168.100.1 as the router but there is no chance getting in... theyve locked everyone out. If you know how to do a brute force attack you could do that to break through but thats about it. also, some times i had to set my ip manually to .2 with the above info to get in.
reply
anon @ 17th Nov 07:26PM:
Re: Road Runnner up to 50 mbps is ready !
Just got this installed in Red Hook and it's FLYING. However, to all of you that want to do anything advanced with this modem: YOU CAN'T. I called up level 3 tech support. They lock these down and do not allow user modifications. They had to remotely put the smcd3gn into bridge mode so I could at least get all my port forwards working with my usual router.
For those of you that want to get past this, you will need to:
1) Unplug the coax cable because the admin page won't even respond unless you do (»192.168.0.1)
2) Write a brute force attacker for the form on the login page to guess the user and pass because TW won't give it to you
Pretty messed up but they claim to do it because they don't want all the extra tech support that would accompany a bunch of users logging in and breaking things.
reply
nitecourt @ 17th Nov 09:21PM:
Re: Road Runnner up to 50 mbps is ready !
Only where they have competition. Otherwise you see things like this for their standard package of up to 7 mbps.
reply
anon @ 18th Nov 05:28AM:
Re: Road Runnner up to 50 mbps is ready !
sniggle is spot on. we need someone proficient in brute force to get on this...
reply
chippe01 @ 18th Nov 06:41PM:
Re: Road Runnner up to 50 mbps is ready !
Up and Running in Clinton Hill, Brooklyn - 11238 Clinton Ave between Lafayette & Green
reply
chippe01 @ 18th Nov 09:17PM:
Re: Road Runnner up to 50 mbps is ready !
?
reply
patt2k @ 19th Nov 06:04PM:
Re: Road Runnner up to 50 mbps is ready !
Do you guys know if there is any download/upload limit on TWC wideband? I hope they dont expect us to upload , download just a little with those speeds..
reply
RolteC @ 19th Nov 06:22PM:
Re: Road Runnner up to 50 mbps is ready !
As of now there are no limits impossed on any tiers.
Same for most other companies that co-exist with RR or Verizon.
But they are trying to make a point to show they need to switch to that. Only because they need to fill their greedy pockets faster. As their balance sheets show, and stock price, that they are growing, there is NO need to charge the consumer MORE. At the end, if they change over to a usage based service, everything will go to hell, everyone will be switching or dumping service, and every other country in the world almost is going to laugh at us at our ease to allow greedy CEO's to allow such a stupid thing. I know for one thing, both my TWC and Verzon services will be discontinued the day they impose these stupid usage based tiers. Actually I will even go out of my way to make a small commercial to explain the balance sheet, the pension of the as$h0}3s at these companies, and the proof that they just think we are all idiots and thats why they can get away with it, and see what happens then.
reply
patt2k @ 19th Nov 07:19PM:
Re: Road Runnner up to 50 mbps is ready !
Thanks roltec I was worried kind of i downloaded 16 gigs just today steam games and such. And upload 10 GB.
reply
Thank you for using lo-fi dslreports.com - report bugs
© 99-2009 silver matrix LLC
