[CA] Pages keep failing to load

[CA] Pages keep failing to load
Links: home · search · speed test · login · more ·

Links: Reply New Topic
Forums » US Cable Support » Cox HSI » [CA] Pages keep failing to load

chu8j @ 4th Oct 11:11PM:
[CA] Pages keep failing to load

I don't know why but I get a lot of page not found whenever I try to surf during weekends and nights recently. The page would fail to load, and after say 10 clicks of reload, it'll load up again. Then fail to load the next page when I try to follow a link. It's very annoying.

----- Equipment ----
Modem: Arris TM502G
Router: Linksys WRT160N V2

Everything is connected wired. No wireless.
Phone seems to be working fine. I didn't get the cable tv service.

----- Ping Plotter -----
When running ping plotter, it will usually fail to start up after the message "Looking up www.yahoo.com" and replies with "Cannot resolve www.yahoo.com. Error: No data available.". When it does start up after tons of retries, it seems to run pretty well.
»www.kuangkorp.com/pics/pingplotter.png

---- Las Vegas Speed Test ---
»kuangkorp.com/pics/VegasDataTransferTest.JPG

--------192.168.100.1 Status----------
RF Parameters
Downstream
Freq/Power: 561.000 MHz 5 dBmV
Signal to Noise Ratio: 36 dB
Modulation: QAM256
Upstream
Freq/Power: 26.112 MHz 43 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16

Status
System Uptime: 24 days 8h:34m:25s
Computers Detected: 1
CM Status: Telephony-AC Power Iso OFF Reg Complete
Time and Date: SUN OCT 04 19:53:00 2009

Interface Parameters
Interface Name Provisioned State Speed MAC address
LAN Enabled UP 100 (Full) 00-15-A3-AA-09-88
CABLE Enabled UP ---- 00-15-A3-AA-09-89
USB Enabled DOWN 12 00-15-A3-AA-09-8B
MTA passWithWarnings UP ---- 00-15-A3-AA-09-8A

-------- 192.168.100.1 LOG----------
***** 20000200 3 No Ranging Response received - T3 time-out
***** 20000700 3 Unicast Ranging Received Abort Response - Re-initializing MAC
***** 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
***** 20000200 3 No Ranging Response received - T3 time-out
***** 20000400 3 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
***** 20000200 3 No Ranging Response received - T3 time-out
***** 20000400 3 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
***** 20000200 3 No Ranging Response received - T3 time-out
***** 13000401 5 ToD request sent - No Response received; CM-MAC=xxxxxxx;CMTS-MAC=xxxxxxx;CM-QOS=1.1;CM-VER=1.0
***** 1040100 6 TLV-11 - unrecognized OID
9/10/2009 11:18 9010100 6 SW Download INIT - Via NMS
9/10/2009 11:18 10010700 4 SW upgrade Failed after download - Incompatible SW file
9/10/2009 11:18 9010100 6 SW Download INIT - Via NMS
9/10/2009 11:18 10010700 4 SW upgrade Failed after download - Incompatible SW file
9/10/2009 11:29 20000400 3 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
9/10/2009 11:29 17000100 3 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
9/10/2009 11:30 13000401 5 ToD request sent - No Response received; CM-MAC=xxxxxxx;CMTS-MAC=xxxxxxx;CM-QOS=1.1;CM-VER=1.0
9/10/2009 11:30 1040100 6 TLV-11 - unrecognized OID
10/4/2009 11:33 8010300 5 DHCP RENEW WARNING - Field invalid in response

------------------------

I've tried to include everything that I understand from the permanent sticky. If there are more info that I should include, just let me know. This problem is very annoying, has been around for little more than a week now.

mod note:
edited MAC addy for privacy
reply

chu8j @ 29th Oct 07:02PM:
Re: [CA] Pages keep failing to load

Still having the same issues. It's sort of on and off. I've removed the router and connected the computer directly to the modem, but the problem still exists.

Running PingPlotter now shows that I have some packet loss?

madden2k5 @ 29th Oct 07:40PM:
Re: [CA] Pages keep failing to load

have you tryed using different DNS servers other then cox's?
reply

chu8j @ 29th Oct 11:02PM:
Re: [CA] Pages keep failing to load

Yeah. The previous one was opendns. If I change back to cox, I get the above instead. Still no good.

chu8j @ 30th Oct 03:23PM:
Re: [CA] Pages keep failing to load

Speed is absolutely horrid now. :mad:

Just in case:

Downstream
Freq/Power: 561.000 MHz 5 dBmV
Signal to Noise Ratio: 35 dB
Modulation: QAM256
Upstream
Freq/Power: 26.112 MHz 42 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16

kv2009 @ 30th Oct 06:05PM:
Re: [CA] Pages keep failing to load

You might want to remove the MAC addresses from your log copies up there. :)

Your signal stats look alright though, is there a specific time that these problems occur or is it completely random?
reply

chu8j @ 30th Oct 06:39PM:
Re: [CA] Pages keep failing to load

It seems pretty random to me. :(

How do I edit the first post? All my other posts have an "edit" icon but not the first one.
reply