its getting me crazy . PLEASE HELP ME
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Dalas @ 20th Oct 04:13PM:
its getting me crazy . PLEASE HELP ME
hi everyone ..
am haven't this problem since months and am getting nowhere
nothing at working with it
i have a small call-shop in JORDAN .. as i know no voip band here .. but its weird
the line is OK
browsing is standard once a call engaged the whole like goes down if another call got connected to both fall down
i have a ST510 as my router "tried more than one router"
linksys devices
and switch
and my computer
line speed 1024KB
the main problem that the line is soo fine once a call engaged the whole line goes down ..
used 723 CODEC and 729 and ever tried 711 all lead me to the same result
i also tried to make my computer as my switch tried win32astrisk and other soft switch programs
tried to install asterisk on a server of mine online and still giving me the same result
also tried »www.xycomm.com PBX standard and got my computer into a VPN to avoid my isp .. but found its all useless
any HELP
please
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voiplover @ 20th Oct 04:18PM:
Re: its getting me crazy . PLEASE HELP ME
Try skype, and report back
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Dalas @ 20th Oct 04:26PM:
Re: its getting me crazy . PLEASE HELP ME
if u mean if i face the same thing using skype
never used it
but yahoo voice work smooth for me
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RockyBB @ 20th Oct 04:45PM:
Re: its getting me crazy . PLEASE HELP ME
said by Dalas :
as i know no voip band here
do you mean no VOIP banned here? If VOIP is banned, not allowed, wouldn't you expect to have problems using VOIP? What am I missing?
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bbtech6650 @ 20th Oct 05:21PM:
Re: its getting me crazy . PLEASE HELP ME
Who/what do you use for Internet access?
Do they give you a private ip? Do they make you use a proxy server for Internet Access.
It is possible that they are using QoS to rate limit your connection for various protocols.
I see that it doesn't matter if the traffic is encrypted or not.
I have seen some weird things with foreign ISPs. I am mostly familiar with isps in Israel, Poland, Russia, and the Ukraine.
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Dalas @ 20th Oct 11:55PM:
Re: its getting me crazy . PLEASE HELP ME
said by bbtech6650
:
Who/what do you use for Internet access?
Do they give you a private ip? Do they make you use a proxy server for Internet Access.
It is possible that they are using QoS to rate limit your connection for various protocols.
I see that it doesn't matter if the traffic is encrypted or not.
I have seen some weird things with foreign ISPs. I am mostly familiar with isps in Israel, Poland, Russia, and the Ukraine.
am using DSL connection
they require me to use nothing all set by there servers automaticly the ip is dinamic btw
ive done some tweaks in the past to my old ISP and got 2048kb on my 512kb line .. they wanted to charge me for this but got nothing on me .
things in this country are confusing ..
need a place to start work with ..
tried everything i know ..
QOS .. i have no idea if they done anything with this one ..
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voiplover @ 20th Oct 11:56PM:
Re: its getting me crazy . PLEASE HELP ME
What provider are you using?
Have you ever gotten it to work at that location?
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Dalas @ 21st Oct 12:02AM:
Re: its getting me crazy . PLEASE HELP ME
said by voiplover
:
What provider are you using?
Have you ever gotten it to work at that location?
usualy i go with a local provider called ZAIN "www.zain.com"
in the past few days i tested 3 other providers "orange,batelco,next.jo"
i own this shop since 3 years and got into many problems .
but got over all of them ..
except this one
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nitzan @ 21st Oct 01:56AM:
Re: its getting me crazy . PLEASE HELP ME
If it's an ISP problem (which it sounds like it might be) - you can try VPN somewhere in Europe or the US - or even Israel assuming there is bandwidth peering between Israel and Jordan.
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bbtech6650 @ 21st Oct 03:40AM:
Re: its getting me crazy . PLEASE HELP ME
Ok, from what I discovered Their zain@work plans offer 20GB download cap.
How close do you run to that cap? It may be that you're hitting that cap and they are throttling. They may also be limiting you when they detect "voip" traffic.
The other thing that could be happening is excess packet loss, that will cause retransmits (for tcp, not udp), that will slow your connection.
Also, how are your general line statistics for the dsl modem?
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bbtech6650 @ 21st Oct 04:10AM:
Re: its getting me crazy . PLEASE HELP ME
Your ISP Information is here
»www.cidr-report.org/cgi-bin/as-r···view=2.0
Their sole upstream is Jordan Telecom
Jordan Telecom has peering relationships with a few providers.
So, either your provider directly is influencing your traffic, you have line problems, or the problem is due to a Jordan Telecom policy.
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bbtech6650 @ 21st Oct 04:14AM:
Re: its getting me crazy . PLEASE HELP ME
Ok, found this interesting...
SERVICES BARRIERS
As part of its WTO commitments, Jordan agreed to allow unlimited market access in telecommunications
services no later than January 1, 2005. However, one trade association has reported that Jordan’s
Telecommunications Regulatory Commission (TRC) ordered ISPs to block access to a VoIP website in
September 2006. The order was subsequently reversed, but the trade association asserts that its
members still encounter difficulties in providing VoIP services in the country.
From here: »www.ustr.gov/sites/default/files···4629.pdf
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Dalas @ 21st Oct 05:36AM:
Re: its getting me crazy . PLEASE HELP ME
said by bbtech6650
:
SERVICES BARRIERS
As part of its WTO commitments, Jordan agreed to allow unlimited market access in telecommunications
services no later than January 1, 2005. However, one trade association has reported that Jordan’s
Telecommunications Regulatory Commission (TRC) ordered ISPs to block access to a VoIP website in
September 2006. The order was subsequently reversed, but the trade association asserts that its
members still encounter difficulties in providing VoIP services in the country.
we have lots of VoiP suppliers in Jordan and some of the major Cell Phone providers even use VOiP for international calls
i used these local suppliers and they are OK but their rates are high coinsided with poor quality of service .
i am in desperate need of solution for this situation, because its killing my business
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Dalas @ 21st Oct 05:41AM:
Re: its getting me crazy . PLEASE HELP ME
said by nitzan :
If it's an ISP problem (which it sounds like it might be) - you can try VPN somewhere in Europe or the US - or even Israel assuming there is bandwidth peering between Israel and Jordan.
ive tested VPN with voip switch as i mentioned ..
still nothing
can they filter the VPN things ??????
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Dalas @ 21st Oct 05:49AM:
Re: its getting me crazy . PLEASE HELP ME
said by bbtech6650 :Your ISP Information is here
»
www.cidr-report.org/cgi-bin/as-r···view=2.0Their sole upstream is Jordan Telecom
Jordan Telecom has peering relationships with a few providers.
So, either your provider directly is influencing your traffic, you have line problems, or the problem is due to a Jordan Telecom policy.
if its an ISP matter why i get the same result with all the ISP`s ive tried .. ?????
am testing ORANGE line now and its like (up/down) status ..
am having no problems with the bandwidth at all btw .. its ok for me cause am able to purchase extra bandwith everytime i ran out of it ..
its not easy situation as u see ..
i hae nothing else to do guys
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Dalas @ 21st Oct 12:34PM:
Re: its getting me crazy . PLEASE HELP ME
why it can work smooth forever on one voip connection
once 2 call engaged it goes like ....
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Dalas @ 21st Oct 01:48PM:
Re: its getting me crazy . PLEASE HELP ME
guess i wrote too much here
is there anyway to bypass the ISP limitation on QOS ? if its exist ?
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Stewart @ 21st Oct 02:25PM:
Re: its getting me crazy . PLEASE HELP ME
What is the upstream sync rate achieved by your DSL modem?
What protocol (PPPoE, PPPoA, RFC 2684 bridged, RFC 2684 routed) is used on your DSL line?
When the failure occurs, does the modem lose DSL sync? If PPP is used, does that connection drop? Does your public IP address change? How long does it take to reestablish connection?
Does Jordan have "unbundling" (when you tried different ISPs, were you still going through the same (ILEC's) DSLAM / BRAS)?
When you tried different routers, were you using the ST510 as modem? Modem built into other router? Other modem?
What VoIP equipment do you have (specific models of IP phones, ATAs, softphones)?
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bbtech6650 @ 21st Oct 02:29PM:
Re: its getting me crazy . PLEASE HELP ME
Well, all of the providers in Jordan are handed off to Jordan Telecom, so seems to be the common thread...
Ok, can you please clarify this statement?
browsing is standard once a call engaged the whole like goes down if another call got connected to both fall down
Does this mean Internet access works fine until a call is placed. When on a call the internet is very slow (almost like it is not working)
And when 2 calls are happening does this knock both the Internet and phone calls offline?
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Dalas @ 22nd Oct 02:00PM:
Re: its getting me crazy . PLEASE HELP ME
thank u guys for answering ..
1st. the only thing we have is PPPOE .. its the fastest we can get here .
2nd. if the call stopped the line became ok again but if it kept going .. it go till the whole line drop down and i dont know if they change the IP or no .. never notice this one .
3rd. yes i tried many ISP and still gettin this one .
4th. we only have ST as modems here .. its provided by the only PROVDER in the whole country .. and ive tried few ST modems to see if it work or no .. like ST510 and ST310.
i also gave the DLINK routers a shot to try it .
5th. i have LINKSYS pap2 as its the only available in the market ..
when i tried to get another device the custom comfiscated the device .
said by bbtech6650 :
Does this mean Internet access works fine until a call is placed. When on a call the internet is very slow (almost like it is not working)
exactly ..
once am connected to voip .. problems start .
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Stewart @ 22nd Oct 02:28PM:
Re: its getting me crazy . PLEASE HELP ME
I feel it is likely that the useful upstream capacity of your line is not sufficient to handle two concurrent calls. Unless you know otherwise (e.g. by measuring the time needed to upload a large file, or by running a reliable speed test), let's assume that's a problem.
First, what is your contracted upstream speed? Next, log into your modem and check the sync speed. If less, your "profile" may be incorrect, or noise on your line or a faulty modem may be the cause. Finally, do a reliable speed test and confirm that at least 80% of sync speed is achieved.
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Dalas @ 22nd Oct 03:11PM:
Re: its getting me crazy . PLEASE HELP ME
well
i believe its something happened suddenly cause its all ok since months ..
abt the up speed and the down speed its exactly as i pay them to send me ..
the peaks times goes down but still ok ..
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bbtech6650 @ 22nd Oct 03:12PM:
Re: its getting me crazy . PLEASE HELP ME
If he's using the 1 Mb dsl line, then his upload seems to be only 128k. Provided that he's syncing at the full speed set in his profile, that is where he is running into problems, right (with g711)?
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bbtech6650 @ 22nd Oct 03:14PM:
Re: its getting me crazy . PLEASE HELP ME
Stewart is asking at what speed you are provisioned to.
Is it 1/128
2/128 or 2/256
What do your speed tests at the office say, when not on phone calls?
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Stewart @ 22nd Oct 03:31PM:
Re: its getting me crazy . PLEASE HELP ME
As bbtech says, if your upstream speed is only 128 kbps, then you don't have enough bandwidth for two G.711 calls. The PAP2 does not support two G.729 calls. While two G.723 calls should be possible, that codec is not supported by most providers. To see what codecs are being used, establish call(s) and then refresh the Info page on your PAP2. What does it show for Call 1 Encoder (for whatever lines you are using)?
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Dalas @ 23rd Oct 12:18PM:
Re: its getting me crazy . PLEASE HELP ME
guys
the ISP is not my problem
ive changed it
am using ORANGE 2MB/512kb line now .. the same
no change at all
its not abt the ISP for sure .
ive talked to my cousin today he work for orange ..
told me that they r having problems in the area as "DSL" provider and if they wanted to expand the DSL Cap. they need abt 2M$ as they r having this problem since more than a year but still abt a budget issue ..
anyway ..
all i have here r 6 booths . and i think its more than enough to have 2048/512 line for them on G723 codecks .
guys
one. a way to reduce the PAP2 Bandwidth to the lowest limits ..
two. i dont know if there is anything else i can do abt this .. for sure
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Stewart @ 23rd Oct 12:58PM:
Re: its getting me crazy . PLEASE HELP ME
said by Dalas :
i dont know if there is anything else i can do abt this .. for sure
What you can do is find out what is going wrong so you can fix it! 512 kbps upstream should be plenty, but you can't be sure you're getting that unless you look. You should be able to upload a one-megabyte file in about 20 seconds. Or, a reliable speed test site should show an upload speed of about 400 kbps. If you don't get close to those numbers, post your modem stats here.
While on a call, look at the PAP2 Info page to see if the selected codec and packet size is as you expect.
When you post again, please supply details about what you have tested and measured. It does no good to say how things should work, because if they actually worked that way, you wouldn't have a problem.
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Dalas @ 23rd Oct 01:03PM:
Re: its getting me crazy . PLEASE HELP ME
there u go guys ..
i uploaded a photo of my PAP2 showing the connected status ..
its the only call and the whole line goes down as i use 2048/512 why ?
am not even able to brows ..
i also asked my cousin if they made anything against VOIP he SAY no ..
well
why this would take all of my bandwith ???
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Stewart @ 23rd Oct 02:01PM:
Re: its getting me crazy . PLEASE HELP ME
The coding looks ok. However, you really need to verify your bandwidth. It should have taken less than two seconds to upload that 72 kB screenshot. However, it would be better to get a more accurate test. Is there a reliable speed test site near you, perhaps provided by Orange? If not, can you upload a larger (~1 MB) file to a site near you? If not, try uploading the file here; it may take somewhat longer because of the distance, but it's still useful. Of course, don't actually post the file you upload.
Unless you have great difficulty accessing them, please post modem stats.
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Dalas @ 23rd Oct 02:15PM:
Re: its getting me crazy . PLEASE HELP ME
here is another test as another call going
its only one CALL .. on the whole line
[DURING THE CALL]
-speed test-
-Pap2 Page-
-----------------------------------------------------
-pap2 page after 55 mins of the same CALL-
-Speed Tests after the call-
-JAVA-
-FLASH-
ive done this test using my 512/128 line .. from orange as well ..
couldnt make the flash test during the call cause it didnt want to load .. :|
anything else i can provide ?
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Dalas @ 23rd Oct 02:31PM:
Re: its getting me crazy . PLEASE HELP ME
got a prepaid DSL card from here ..
they say its 1024/254 but i dont think it is
done the same tests on it
there u go
tests before
tests DURING
results are not the same all day long ..
i dont call this time a peak time as well ..
wish i made it more clear to everyone
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Dalas @ 23rd Oct 03:15PM:
Re: its getting me crazy . PLEASE HELP ME
here is my MODEM S.Shots as well
btw .. i got the lastest ST firmware on another modem .. but thinking its caused by the firmware i downgrade it to this copy ..
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bbtech6650 @ 23rd Oct 03:35PM:
Re: its getting me crazy . PLEASE HELP ME
Is there a speedtest.net server closer to you, or closer to where your voip provider is?
Also, does your FEC error rate on your DSL stats page that you posted keep climbing what we might call "out of control"?
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Dalas @ 23rd Oct 05:23PM:
Re: its getting me crazy . PLEASE HELP ME
said by bbtech6650 :
Is there a speedtest.net server closer to you, or closer to where your voip provider is?
Also, does your FEC error rate on your DSL stats page that you posted keep climbing what we might call "out of control"?
close to my provider
i couldnt find any that close to me .. advice me if u got any
and the fec errors climb only when voip call going ..
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PX Eliezer @ 23rd Oct 06:13PM:
Re: its getting me crazy . PLEASE HELP ME
If this is your business you're talking about---they way you earn a living---you have got to get some local help there in the Kingdom.
I am not a tech guy but I just have a strong feeling that you are trying to do things "on the cheap".
That will cost you more in the end.
There are some really good people on this forum, but it looks like this is a problem that needs some local hands-on there in Jordan.
How much business have you lost while this is going on?
Just my opinion....
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nunya @ 23rd Oct 07:29PM:
Re: its getting me crazy . PLEASE HELP ME
A simple google search turns up several stories about Jordan Telecom (a state owned company, btw), blocking VoIP traffic. Mostly Skype, but others allege VoIP in general.
Have you considered wireless phones instead of VoIP?
»www.telular.com/terminals.asp
»www.ericssonw35.com/
--
Looks like Reverend Wright got his wish - God Damn America.
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Stewart @ 23rd Oct 09:43PM:
Re: its getting me crazy . PLEASE HELP ME
»speedtest.net/ shows a server in Amman:
Although the ping time is very long (about twice what I get to other sites in the Middle East), I still got some better numbers than you saw when testing to my area. Possibly, because of line noise or a modem problem, traffic in one direction causes packet loss in the other. Or, the speed reduction may the the result of intentional throttling, improper queuing, etc.
It would be interesting to see what speeds you get testing to the Amman server. If they are still poor even when no calls are in progress, I'd do a test to eliminate possible causes at your end. When your shop is closed, hook up a different modem. Configure it as a bridge, connect a single PC, and set up PPPoE on the PC. If the speed is still bad and the second modem also shows millions of errors, you have a line problem. If you have a friend with DSL, a comparison at his location may be informative.
If the single PC works fine, you could try a different router (with PPPoE set up on the router). Or, connect a second NIC to the PC, set up ICS to share the PPPoE connection, test with a PAP2 connected to the second NIC through a crossover cable.
Sorry, I'm out of ideas. PX Eliezer is right -- a knowledgeable person who can see your setup and troubleshoot with his own eyes can likely get this fixed much quicker.
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bbtech6650 @ 24th Oct 02:42AM:
Re: its getting me crazy . PLEASE HELP ME
or maybe JCS... they've some great reviews from your fellow Jordanians... They even have Fiber service built out. I don't know if it will bypass the Jordan Telecom regulation, but it may be something worthwhile.
And they offer 50Mbps in your city, and up to 10Mbps to the Internet. Only 69JD per month or about 100 USD.
www.jcs.jo
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Dalas @ 24th Oct 09:49AM:
Re: its getting me crazy . PLEASE HELP ME
thank to everyone that answered
Ive tried to get a local help .. but found that most who involved in the business are suffering the same problem and trying to get help the way i do now .
for the JCS.jo i just called them .. they don't cover my area .. only few places in Amman ...
yes its the business that feed me .. if i couldn't fix this i need to go find something else to work with ..
lets start from a base .. and go with it ..
1. tweak my pap2 .
2. tweak my modem .
tried almost everything to play the pap2 to make it use the lowest bandwith . if u got new ideas pls share ..
got another idea as well
is it possible to work on a different PVC than the one that all work on here .. i also gave this one a shot and got nowhere as well ..
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Dalas @ 24th Oct 12:00PM:
Re: its getting me crazy . PLEASE HELP ME
lets make simple ..
anyone able to provide me with a LINKSYS pap2 conf that uses the lowest amount of bandwidth and a ST510V6 conf file that fit voip use ?
&
is it possible to change the PVC parameter if the default 8.35 ? wat others that fit this too ?
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Dalas @ 24th Oct 12:33PM:
Re: its getting me crazy . PLEASE HELP ME
lets also talk abt the Forward Error correction count .. how to avoid it
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Stewart @ 24th Oct 03:26PM:
Re: its getting me crazy . PLEASE HELP ME
I am reasonably certain that your PAP2 is configured and working properly, and the trouble is elsewhere, probably with your line or modem. One thing that might help is changing RTP Packet Size from 0.030 to 0.060, which should cut in half the number of packets sent each second. If you can still complete calls with that setting, check the PAP2 Info page; you should see ~17 packets per second instead of ~33. If it works, it might let you get two simultaneous calls, in spite of your real problem (at a cost of adding 30 ms to latency and worsening the effect of lost upstream packets).
The actual trouble is IMO likely to be with your line or modem. When the downstream S/N margin is only 8 dB, you will get lots of errors. However, your attenuation is only 40.5 dB; a reasonably quiet line of that length should have much better margin. Unfortunately, we don't yet have hard evidence of many lost or corrupted packets (FEC errors are corrected on the fly and don't impact performance in any way). What other equipment is on your DSL line (e.g. phones, fax)? Do you have a splitter/filter or do you have individual filters on each device? Is there some sort of NID or demarcation block where you could test?
Can you get access to another DSL line (at home, at a friend's, at a business where you are known)? If so, take a PAP2 over there and confirm that it works ok. If not, we can investigate intentional blocking or throttling. If the PAP2 is ok on your friend's line, try your modem there. See how stats compare between your modem and his on the same line.
Were you able to access the Amman server at speedtest.net? Please post results (both on a call and not), and try to get results from a friend for comparison.
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mazilo @ 24th Oct 03:38PM:
Re: its getting me crazy . PLEASE HELP ME
said by Dalas :
anyone able to provide me with a LINKSYS pap2 conf that uses the lowest amount of bandwidth and ...
I configured my PAP2v1 devices with a default G729 CoDec on a 5.6Kbps bit rate. AFAIC, the audio quality is OK and better than using a G723 CoDec, YMMV.
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Stewart @ 24th Oct 03:51PM:
Re: its getting me crazy . PLEASE HELP ME
said by mazilo :
I configured my PAP2v1 devices with a default G729 CoDec on a 5.6Kbps bit rate. AFAIC, the audio quality is OK and better than using a G723 CoDec, YMMV.
How? Standard G.729 or G.729A is 8 kbps. I don't see any PAP2 settings to change the data rate. »en.wikipedia.org/wiki/G.729 speaks only of 6.4 and 11.8 kbps extensions. I've never even heard of a 5.6 variant. Does it have an annex number? Did you get special firmware that supports it?
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Dalas @ 24th Oct 03:52PM:
Re: its getting me crazy . PLEASE HELP ME
thanks to everyone read this and though abt my issue .. from the heart ..
guys when i told u that ive tried almost everything i ment it ..
coming here askin for help is my LAST thing ive done ..
i`ll go to my friend tomorrow with my modem and my pap2 testing as i`ll purchase a new LINKSYS modem .. first thing in the morning .
is it possible to get 2 linksys lines on the g729 .. as far as i know its not possible .
i`ll come back with the tests tomorrow night telling u how it gone to me ..
but still need a conf to use on pap2 to surve me in a CALLCENTER .. mean no extra service but the ability to make a call ..
and a good conf for the ST ..
am not lookin for a cheap stuff . but once the expenses gone more than my ability .. i`d just leave the whole business ..
with its more clear now
thanks again
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Stewart @ 24th Oct 04:07PM:
Re: its getting me crazy . PLEASE HELP ME
The PAP2 will support only one G729 session. The SPA2102 will support two. There are credible posts saying that PAP2T with latest firmware will support two sessions, but I haven't tried.
IMO the quality of G729 (at 8 kbps) is better than G723 (at 6.4 kbps), but your present issue is to find and fix the problem of having very little usable bandwidth. Once you get that fixed, you can worry about getting better voice quality for your customers.
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voiplover @ 24th Oct 11:07PM:
Re: its getting me crazy . PLEASE HELP ME
Your bandwidth is only going to be as stable as the weakest link. Your drop in bandwidth sounds more and more like a bad connection or piece of equipment in the chain. The processors in the linksys equipment will have exponential problems that get worse as the bandwidth diminishes.
My advice would be to start replacing the wiring and equipment in your own network. Then move out side and start cleaning up your connections towards the telco office.
Or hire someone Qualified.
Judging by your issues; going cheap may be the most costly expense you will have.
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Dalas @ 24th Oct 11:35PM:
Re: its getting me crazy . PLEASE HELP ME
said by voiplover :
Your bandwidth is only going to be as stable as the weakest link. Your drop in bandwidth sounds more and more like a bad connection or piece of equipment in the chain. The processors in the linksys equipment will have exponential problems that get worse as the bandwidth diminishes.
My advice would be to start replacing the wiring and equipment in your own network. Then move out side and start cleaning up your connections towards the telco office.
Or hire someone Qualified.
Judging by your issues; going cheap may be the most costly expense you will have.
where would i HIRE someone to do this ..
i hold a CS bachelor ..
if its abt wires or equipments why dont i face it 24 hrs a day ?
and if its a peak times thing .. why dont i face it in holly-days ..
and if its a VOIP provider issue .. why i get it with all providers ive tried ..
is there anything i can do to get things better here ?
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Stewart @ 25th Oct 12:46AM:
Re: its getting me crazy . PLEASE HELP ME
said by Dalas :
if its abt wires or equipments why dont i face it 24 hrs a day ?
and if its a peak times thing .. why dont i face it in holly-days ..
and if its a VOIP provider issue .. why i get it with all providers ive tried ..
is there anything i can do to get things better here ?
This is the first time you said that the problem is intermittent. In your original post, you said that whenever you had two simultaneous calls the line would go down. If you see a pattern to when it works and when it doesn't, that could be very useful information. Note that many line problems are caused by outside wiring issues and are often intermittent. For example, a defective splice may become noisy when it rains, or when it gets hot. Crosstalk might cause trouble only when the other involved line is in use. A problem caused by an arcing streetlight will make trouble only at night, and so on.
Assuming that the intermittent aspect doesn't make the tests invalid, IMO we should wait for the results from your friend's location, so we will know what areas to investigate further.
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Dalas @ 25th Oct 05:13AM:
Re: its getting me crazy . PLEASE HELP ME
would answer and do anything u guys ask me to ..
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bbtech6650 @ 25th Oct 05:44AM:
Re: its getting me crazy . PLEASE HELP ME
As Stewart said, try testing from your friends place with your setup and see if anything changes.
As suggested by a few on this forum it's likely a physical issue with the copper lines to your shop, your modem (not as likely because you mentioned you tried other modems with the same intermittent problem) or pending the outcome of your test it could also be ISP network issues.
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mazilo @ 25th Oct 11:42AM:
Re: its getting me crazy . PLEASE HELP ME
said by Stewart :said by mazilo :
I configured my PAP2v1 devices with a default G729 CoDec on a 5.6Kbps bit rate. AFAIC, the audio quality is OK and better than using a G723 CoDec, YMMV.
How? Standard G.729 or G.729A is 8 kbps. I don't see any PAP2 settings to change the data rate. »
en.wikipedia.org/wiki/G.729 speaks only of 6.4 and 11.8 kbps extensions. I've never even heard of a 5.6 variant. Does it have an annex number? Did you get special firmware that supports it?
My apology. I got mixed up with something else. Many thanks for spotting this flaw on my post above and I appreciated that.
--
Mazilo always prays for FREEBIES!
UK Phone: +44-703-194-2574
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Dalas @ 26th Oct 08:58AM:
Re: its getting me crazy . PLEASE HELP ME
hi everyone
ive got something sooo new today
ive tried to google it .. no use
anyway
i telnet my modem ..
and changed the mode that my dsl go with from multi_adsl2plus to multi_adsl2
gone to my modem page found something different there
the pic show it all
if u compair it with the pics i post before u`ll notice that the DSL line gave the right parameter .. 2048/512 and FEC are nothing compare to wat i used to have .. also wat got my attention something called Modulation
which is
Modulation: ANSI G.992.1 Annex A
in the past pix was something else ..
now ..
once i got these parameters in my modem .. the line gone sooo smooth .. no problems at all ..
if i reboot it and got the old parameters problems shown again .. found out that i need to resync the DSL few times to get these parameters and it work after the 3rd up to 5th times ..
anyone can explain it .. or it may help someone else
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Dalas @ 26th Oct 10:52AM:
Re: its getting me crazy . PLEASE HELP ME
here is the modem page when i used multi_readsl2
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Stewart @ 26th Oct 11:19AM:
Re: its getting me crazy . PLEASE HELP ME
In the failing case, your modem negotiated G.992.5 (ADSL2+). Normally, this standard has better operating margins than the G.992.1 variants on a given line, but that seems not to be true in your case. Possibly, your modem doesn't handle it correctly, the DSLAM doesn't handle it correctly, or your line has severe noise in the higher frequency band used by the newer standard. If that is the case, any setting that prevents G.992.5 from being used should keep your system running well.
However, your original post showed 5+ hours of operation and the new posts only a few minutes each. It's possible that the problem is intermittent and given a chance will make trouble even with G.992.1. So, let it run for some hours and check the stats again.
See »en.wikipedia.org/wiki/Asymmetric···ber_line
BTW, this sort of trouble shows why local help is a good idea. Someone might have looked at your first modem stats, said "Hey, G.992.5 doesn't work in Jordan"; you would have changed the settings and been up and running right away.
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Dalas @ 26th Oct 11:31AM:
Re: its getting me crazy . PLEASE HELP ME
thanks again Stewart
ive knocked all doors .. not only one ..
truly don't know why this happened here
ive mentioned up-there that i contacted someone in the telecom company and he told me it gonna cost them around 2 mill to expand the dsl switch capacity ..
and now ..
as u see am sending the results and i`ll send more in few hrs as well to show it all to u ..
is there anyway to control the Modulation else than this one ?
and wat is better
multimode or multi_adsl2 or multi_readsl2
also the telecom company is the only provider for ST modems . and it come LOCKED .. i got mine unlocked ..
would this mess anything in it ?
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bbtech6650 @ 28th Oct 02:40PM:
Re: its getting me crazy . PLEASE HELP ME
Dalas-
Do you have an update for us? How is your service working now?
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Dalas @ 1st Nov 05:52AM:
Re: its getting me crazy . PLEASE HELP ME
sorry my late reply
dunno how to say it
am getting better service on the ANSI G.992.1 Annex A
its weird .. nyhow .. still having a part of the problem .. in the peaks time only ..
sometimes it start bothering me sometimes it dont ..
am lost between the ISP and the DSL provider .. all r telling me its not there fault ..
well ..
is there any free VOIP SoftSwitch around .. that work on windows .. ?
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Stewart @ 1st Nov 12:02PM:
Re: its getting me crazy . PLEASE HELP ME
The trouble might still be with your line -- check S/N margin and error counts at peak times.
It's possible that some aspect of the network infrastructure (phone company, ISP, upstream carrier) is inadequate to handle the peak load -- tools such as tracert and ping may help locate the source.
Surely you are not the only one facing these problems. That's why you need to get some local help. They will know where the weak spots are and whom to contact to get the problem corrected, if possible.
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Stewart @ 1st Nov 12:18PM:
Re: its getting me crazy . PLEASE HELP ME
said by Dalas :
is there any free VOIP SoftSwitch around .. that work on windows .. ?
Why do you need a switch?
Why don't you want to use one hosted elsewhere?
If you do decide to have your own switch, I would not recommend running it on a machine used for other purposes, and certainly not on one providing Net access to customers; if it hangs, crashes or needs rebooting, all calls would be dropped. If you use a dedicated computer, then IMO you should choose the application first and install whatever OS it needs. Some free switch distributions even include the OS on the install disk.
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Dalas @ 2nd Nov 10:55AM:
Re: its getting me crazy . PLEASE HELP ME
still nowhere ..
thanks for ur time everyone ..
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Dalas @ 2nd Nov 11:39AM:
Re: its getting me crazy . PLEASE HELP ME
guys ..
line is soo fine .. once TWO calls engaged it go SUCKS .. anyone heard something like this before ?
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mazilo @ 2nd Nov 02:46PM:
Re: its getting me crazy . PLEASE HELP ME
said by Dalas :
line is soo fine .. once TWO calls engaged it go SUCKS ..
What exactly did you mean?
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Dalas @ 8th Nov 12:35PM:
Re: its getting me crazy . PLEASE HELP ME
ran out of all solutions for sure .. and i dont know wat to do ..
line is SOOO ok .. once 2 calls engaged the line goes down ..
one call engaged .. its sooo smooth ..
ive done almost everything ..
and am nowhere ..
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Dalas @ 8th Nov 11:32PM:
Re: its getting me crazy . PLEASE HELP ME
ok guys ..
anyone would tell me how to make the computer as the gateway for my PAP2 devices ..
wanna use the modem as bridge only and the computer will dial the connection ..
ive done this once ..
somehow its not working again ..
is it possible to get it to work without the PBX trick ?
also wat is the use of the nat parameters in the pap2 settings ?
does it help to turn nat settings on at my pap2 ?
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