Why do you like Vonage?
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bellhater @ 21st Oct 10:44PM:
Why do you like Vonage?
Hello, yes I changed this topic in this post. Why do you like vonage ?
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snolsen @ 22nd Oct 09:37AM:
Re: Why do you like Vonage?
said by bellhater :
Hello, yes I changed this topic in this post. Why do you like vonage ?
Because they give me a local number..... :D
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DownTheShore @ 22nd Oct 10:12AM:
Re: Why do you like Vonage?
Less expensive in the long run, compared to Verizon or Cablevision.
Service has been reliable for the three years that I've had it.
If my internet service goes out, the calls get forwarded to my cell phone.
I can take my modem and connect it to wherever I have internet service and have Vonage service.
I like the option of providing a secondary local number to relatives in another town so that they can call me with only local rather than long-distance charges.
I was able to port my old phone number.
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WAVZuser @ 23rd Oct 04:41AM:
Re: Why do you like Vonage?
Because it's the only non-cable Voip provider that comes near to POTS reliability.
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blohner @ 23rd Oct 08:10AM:
Re: Why do you like Vonage?
I'll bite:
(all of these are IMHO):
- True POTS replacement (customer for 7+ years - much more reliable then Verizon ever ws for me)
- Lot's of Money saved
- "The world is flat" pricing with the new World Plan - eliminates 95% of my international charges
- All features that I need
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Mediocrates @ 23rd Oct 02:31PM:
Re: Why do you like Vonage?
Because it's cheap and brainless. It just works.
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garys_2k @ 23rd Oct 10:41PM:
Re: Why do you like Vonage?
Because it introduced me to VoIP in an easy way, gave me great service for years at much lower costs than my old POTS line, and was really reliable. I've since moved on to a more cost effective solution to what I need, but they were a great start for me.
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aleelee @ 24th Oct 09:43AM:
Re: Why do you like Vonage?
I like Vonage because I had a US number when I lived in Germany.
When I moved back to the US, I did not have to change my number.
My main number is a local number for my dad to call me. I have a virtual number that is local to where I live now.
When we move again (we are military) we will still have the same main phone number, and can get a new virtual number local to where we move to.
I can call my best friend in Germany for free.
I have only had to contact support a couple of times over the last three years, and I had a good experience both times. Vonage went above and beyond to correct my problems.
My cell phone rings when my home phone rings so I need to only give people one number to call. This comes in handy with my childrens schools, doctor clinics, etc.
I have had flawless service with Vonage. When my cable goes out or the electricity goes out, my calls are forwarded to my cell phone.
I get all that for a very reasonable price.
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kustomjs @ 25th Oct 09:16AM:
Re: Why do you like Vonage?
the only reason why I like vonage is bc of the price and free long distance and that I was able to port my cell phone number from att wireless to vonage.
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dellsweig @ 25th Oct 09:48AM:
Re: Why do you like Vonage?
Price - cheaper than the cable VoiP offerings with more features. Not as cheap as a couple of the bargin outfits there but the features and reliability outwiegh the price on these.
reliable - I have been a Vonage customer (2 lines) for over 6 years now - over that time I can only think of one outage. VERY few issues over the years with Vonage specifically - I can say the majority of issues are ISP related or home router (QoS) related.
Features - unlimited calling to US, Canada, PR and 60 coutries for 24$ HOW CAN YOU BEAT THAT.
iPhone - I can call to my ENTIRE vonage world from my iPhone WITHOUT using any carrier minutes using the free Vonage iPhone app - all included in my 24$ Vonage plan. I have an app for my iPhone that lets me setup simulring from my home number to my iPhone at the touch of a button. My vonage number is in my ATT calling circle so there is no charge on my cell for these calls.
Service: I have never had a problem with service. When my old Cisco ATA's (origional Vonage adapter) seemed to be getting old - I was upgraded at no charge, seamlessly to newer technology. The few times I have had to call support I had positive experience with support
Note: for those who continually complain about the taxes and fees charged by vonage - look at your cell bill or cable bill or electric bill
One more note: My entire cost for Vonage for a year is only a little more than ONE months cell bill - think about that!!!
Vonage is worth EVERY penny
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soccerdad62 @ 25th Oct 10:18AM:
Re: Why do you like Vonage?
Reliability - have never experienced an outage
Call clarity - sounds like a POTS line
I can call internationally where I need to for free
Considering all of the above, when you pay annually and consider the features, it's reasonably priced
...are there hidden cameras somewhere?
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Popster27 @ 25th Oct 11:11AM:
Re: Why do you like Vonage?
The price and the features, esp. compared to what AT&T offers locally. I have had Vonage a year and a half with no problems.
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ExitWound @ 26th Oct 07:56PM:
Re: Why do you like Vonage?
"Cheap". I don't call anyone. I barely require a phone (cell or otherwise - I don't even own a cell). Used to be $19/month, now it's $25 after fees and price increases on the 500m plan). Landline basic is $32/month here in town last I had it (years ago) no frills, no long distance. Vonage is a no-brainer. Comcast is way too expeinsive for their voice.
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La Luna @ 27th Oct 08:08PM:
Re: Why do you like Vonage?
It's cheap, free international calling and it just plain works, period. The call quality is unbeatable.
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dellsweig @ 27th Oct 08:16PM:
Re: Why do you like Vonage?
said by La Luna :
It's cheap, free international calling and it just plain works, period. The call quality is unbeatable.
AND it works from my iPhone !!!!!
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garys_2k @ 28th Oct 06:18PM:
Re: Why do you like Vonage?
said by ExitWound :
"Cheap". I don't call anyone. I barely require a phone (cell or otherwise - I don't even own a cell). Used to be $19/month, now it's $25 after fees and price increases on the 500m plan). Landline basic is $32/month here in town last I had it (years ago) no frills, no long distance. Vonage is a no-brainer. Comcast is way too expeinsive for their voice.
If all you need is a DID, with little outbound use, you can spend a lot less money than you are now with Vonage. Like about $5/month, all inclusive.
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WAVZuser @ 28th Oct 11:14PM:
Re: Why do you like Vonage?
What if he wants every incoming call to connect and be of good quality?
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PX Eliezer @ 29th Oct 09:19AM:
Re: Why do you like Vonage?
said by WAVZuser :
What if he wants every incoming call to connect and be of good quality?
No problem. I certainly have that with CallCentric, and by all accounts F9 service is very good as well, as well as PhonePower, and others.
Vonage is a fine company but the notion that they are the ONLY good folks around is mistaken, in my view.
And folks are not universally happy with Vonage, either:
»User reviews - Vonage
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strange_69 @ 29th Oct 01:05PM:
Re: Why do you like Vonage?
Neither are the phone companies. LOL
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Vonage user since Mar 2004.
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ExitWound @ 29th Oct 04:33PM:
Re: Why do you like Vonage?
said by garys_2k :said by ExitWound :
"Cheap". I don't call anyone. I barely require a phone (cell or otherwise - I don't even own a cell). Used to be $19/month, now it's $25 after fees and price increases on the 500m plan). Landline basic is $32/month here in town last I had it (years ago) no frills, no long distance. Vonage is a no-brainer. Comcast is way too expeinsive for their voice.
If all you need is a DID, with little outbound use, you can spend a lot less money than you are now with Vonage. Like about $5/month, all inclusive.
I have 2 roommates, so we split the bill 3way. soo its $8/month or so for me :)
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»www.theexitwound.com
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Mediocrates @ 29th Oct 08:57PM:
Re: Why do you like Vonage?
I also like the TA. My old Callvantage MTA-1 was literally a black box. Their upgraded D-Link router was also a black box. You couldn't log into the MTA-1 to get any useful data and the D-Link router was junk and didn't work right.
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WAVZuser @ 30th Oct 03:32AM:
Re: Why do you like Vonage?
But doesn't it say something that we see fewer complaints about Vonage, a company with 2 million or so customers, than about companies with a few thousand customers?
I just can't believe that companies that charge 1-2 cents a minute are using the same quality of upstream providers that Vonage is.
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PX Eliezer @ 30th Oct 03:13PM:
Re: Why do you like Vonage?
You can't just lump all the independent VoIP providers together.
Some are outstanding. Some are average. Some are poor.
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On this forum, CallCentric has a 6-month overall rating of 93 percent.
»Company entry - Callcentric
Vonage's is 79 percent, with especially poor scores for customer service when you go to "Latest User Reviews".
»Company entry - Vonage
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I'm glad that it works well for you.
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mr_jbloggs @ 30th Oct 05:55PM:
Re: Why do you like Vonage?
It is saving me a ton of money on International calls with the World Plan.
Their customer service was exceptionally great in helping with a unique situation I had where I was porting out my vonage number which would have cancelled my account (which did not want do) and would have resulted in cancellation fees and possibly having to pay for two month service which I had got free because of referral. So the rep set me up with a another line (second line on the account free for one month which would become my primary line as soon as the first line number was ported out. I thought was a great way to keep an account while porting out the primary number.
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WAVZuser @ 31st Oct 03:42AM:
Re: Why do you like Vonage?
said by PX Eliezer :
I'm glad that it works well for you.
Me and a couple of million others.
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garys_2k @ 31st Oct 04:49PM:
Re: Why do you like Vonage?
said by mr_jbloggs :
It is saving me a ton of money on International calls with the World Plan.
Their customer service was exceptionally great in helping with a unique situation I had where I was porting out my vonage number which would have cancelled my account (which did not want do) and would have resulted in cancellation fees and possibly having to pay for two month service which I had got free because of referral. So the rep set me up with a another line (second line on the account free for one month which would become my primary line as soon as the first line number was ported out. I thought was a great way to keep an account while porting out the primary number.
There's no doubt any particular company may be an excellent value for a given set of circumstances. Vonage has great reliability (as do some others), voice quality (as do some others) and a very good feature set. If your needs fit that feature set then it's likely Vonage will be a good fit.
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mr_jbloggs @ 31st Oct 09:29PM:
Re: Why do you like Vonage?
said by garys_2k :said by mr_jbloggs :
It is saving me a ton of money on International calls with the World Plan.
Their customer service was exceptionally great in helping with a unique situation I had where I was porting out my vonage number which would have cancelled my account (which did not want do) and would have resulted in cancellation fees and possibly having to pay for two month service which I had got free because of referral. So the rep set me up with a another line (second line on the account free for one month which would become my primary line as soon as the first line number was ported out. I thought was a great way to keep an account while porting out the primary number.
There's no doubt any particular company may be an excellent value for a given set of circumstances. Vonage has great reliability (as do some others), voice quality (as do some others) and a very good feature set. If your needs fit that feature set then it's likely Vonage will be a good fit.
You are quite right, I was not trashing any other company, my post was just answering the thread question of "Why do you like Vonage?"
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