TWCNYC WideBand: Beware of using your own modem. Page 3

TWCNYC WideBand: Beware of using your own modem. Page 3
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Forums » US Cable Support » Road Runner » TWCNYC WideBand: Beware of using your own modem.
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anon @ 4th Nov 09:43AM:
Re: TWCNYC WideBand: Beware of using your own modem.

WOW your SNR is 40db for all channels... im jelous. where are you located at? you must be right next to your node..
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foxxici5 @ 4th Nov 12:39PM:
Re: TWCNYC WideBand: Beware of using your own modem.

Channel ID 32 33 34 35
Frequency 303000000 Hz 309000000 Hz 315000000 Hz 321000000 Hz
Signal to Noise Ratio 37 dB 36 dB 37 dB 37 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power LevelThe Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-3 dBmV -3 dBmV -3 dBmV -3 dBmV

Upstream Bonding Channel Value
Channel ID 1
Frequency 23000000 Hz
Ranging Service ID 4707
Symbol Rate 2.560 Msym/sec
Power Level 42 dBmV
Upstream Modulation [5] 16QAM

Ranging Status Success

what is the possibility of my slow connection =/
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patt2k @ 4th Nov 03:28PM:
Re: TWCNYC WideBand: Beware of using your own modem.

Foxcci with channel bonding it is still slow?

Do a speedtest show us
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foxxici5 @ 5th Nov 07:13PM:
Re: TWCNYC WideBand: Beware of using your own modem.

this is at 7pm, 8pm connection will drop if i run a speed test

foxxici5 @ 5th Nov 07:20PM:
Re: TWCNYC WideBand: Beware of using your own modem.

2nd time test, there are some modem status here...

foxxici5 @ 5th Nov 09:54PM:
Re: TWCNYC WideBand: Beware of using your own modem.

tonight, after few disconnect, these are the messages i got in my modem log, anyone has any ideas?

anon @ 5th Nov 11:22PM:
Re: TWCNYC WideBand: Beware of using your own modem.

foxxici5, what service level are you provisioned at?
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foxxici5 @ 5th Nov 11:54PM:
Re: TWCNYC WideBand: Beware of using your own modem.

what do you mean by service level?
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anon @ 6th Nov 10:00AM:
Re: TWCNYC WideBand: Beware of using your own modem.

Wideband, Extreme, Turbo, Standard, Basic?
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patt2k @ 6th Nov 01:54PM:
Re: TWCNYC WideBand: Beware of using your own modem.

I think foxcii is on stadnard I see his upload is below 512 kbps so seems like the area he is in uses lot's of upload :D
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bats @ 6th Nov 02:21PM:
Re: TWCNYC WideBand: Beware of using your own modem.

the signal levels look okay, but all of those t3 timeouts and the modem resetting isn't normal if it's happening regularly. have they ever sent a tech out to take a look?
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foxxici5 @ 6th Nov 02:42PM:
Re: TWCNYC WideBand: Beware of using your own modem.

i am on wideband of course =/
they sent out tech 3 times cant find anything
and they suggested me go back to SMC modem with only decrease my download speed, didnt help the upload
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foxxici5 @ 6th Nov 03:06PM:
Re: TWCNYC WideBand: Beware of using your own modem.

OMG, i just did a speed test, i got the full speed!!
what i discovered is the IP adress is differenet than before, i had 74.xxx before now is 68.xxx, is this the sign of fix?

this is afternoon i usually can get 40/3 before, now is solid 50/5, i will wait till 7pm and see if there is any slow down

by the way do you have fixxed ip for wideband or not? cuz i had the 74.xxx ip for a month before i change to this ip today

Natedog321 @ 7th Nov 04:17PM:
Re: TWCNYC WideBand: Beware of using your own modem.

Only business class users get static ips.
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anon @ 11th Nov 11:58PM:
Re: TWCNYC WideBand: Beware of using your own modem.

Hi, i just purchase a sb6120 with the firmware 1.0.1.8 and i got time warner to provision the modem but there is a constant drop where i have to restart the modem over and over like 10 times before i can get a steady signal before it drops again in a hour or so. The time and date that i am receiving on the modem is also wrong it is a day faster than the present time.

If anyone could help with this or suggestion i would to hear it.

I talk to a t3 like 3 times already and each one is telling it is fine the line looks good but then it drops as i talk to them. I even disconnected my router from the modem and attached directly to the computer and it still drops.

Please any time warner guys or anyone with knowledge to solve i would love you all. Or i will go to verizon dsl til fios rolls out for brooklyn in Sunset area.

Thanks.
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anon @ 17th Nov 12:11PM:
Re: TWCNYC WideBand: Beware of using your own modem.

yep.. its something with motorola's firmware that doesnt work with TWCNYC system for now..
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