I'm bailing in a little over a week

I'm bailing in a little over a week
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Clocker1000 @ 27th Oct 11:40PM:
I'm bailing in a little over a week

It has been a good ride WOW, but I have to leave you for Comcast.

You are just not keeping up anymore. My brother-in-law just got Comcast and I could not believe how much better the TV service was. Nice DCX3400 HD/SD DVRs, Tons of On Demand, lots of HD, Powerboost (great for my internet usage), Phone with VM I can access via the web, nice program guide. I wish WOW would keep up but I know they are the little guy. If Comcast was not beating them on PRICE as well as features, I might stay but they would really have to undercut them hard. $99 per month for 2 HD DVRs, one digital box, 8/16 PowerBoost Internet, + phone is just too tempting to pass on. Sure, it could go up by $20 after a year but we all know how to negotiate that stuff. I have to do it every year with WOW too. Plus I can now get Little Einsteins On Demand for my son, now. :-)

I called my brother's Comcast rep this morning. BAM, he was here at 7PM tonight to sign me up and gave me his personal cell to call if I ever need anything once I am signed up. WOW could take a lesson from these guys. My number will be ported and everything should be done by the 1st week in November.

My rep. said he heard WOW is losing ~2,000 customers per day to Comcast. Hope they can do something to survive and keep competition alive.

It has been great, WOW, but you need to keep up with the times. You need to WOW us!

Good luck to you all here in the forums. It has been great conversing with you!
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Joe12345678 @ 28th Oct 08:51AM:
Re: I'm bailing in a little over a week

comcast starter or preferred / classic?
if starter then if wow full digital you may end up with less tv channels.

and how did you get 2 HD DVR at that price?

$114.99 is the stating point for Triple Play with plus / preferred at $139.99 and the HD dvr are any from $10 /m to $20 /m each. You bill may go up more like $20-$30+ after a year.
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Clocker1000 @ 28th Oct 09:12AM:
Re: I'm bailing in a little over a week

It's Digital preferred. Forgot to mention I also have HBO, Starz and Encore (part of this package deal). The sales guys that come to you have deals not available online or if you call. He can get discounted pricing on lots of stuff. He told me to call him if I need additional hardware or channels later and I can get discounted pricing on it.

The base package I got is $89.99 per month for the Digital Preferred Triple Play + HBO, Starz, Encore. It comes with one DVR (same box is either HD or SD) and 2 more digital boxes. Since I wanted two DVRs instead of one, my monthly rate is $99.99. Contract states monthly rate won't increase by more than $20 per year.

He also instructed me to call him if I had any customer service issues and he could take care of me since he has direct access to the support people.
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Clocker1000 @ 28th Oct 09:14AM:
Re: I'm bailing in a little over a week

Any other questions feel free to IM me! :-) I don't want to sound like a Comcast commercial in this forum.
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The Joker @ 28th Oct 01:14PM:
Re: I'm bailing in a little over a week

No one cares enjoy your limits,throttling, poor service, and weekly billing mishaps with comcrap.
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Jwobot @ 28th Oct 01:50PM:
Re: I'm bailing in a little over a week

I have had Comcast for over a year and very happy. It's nice to watch Hockey Night In Canada in HD (rebroadcast on the NHL Network HD) instead of in SD on the Canadian channel.

Internet has been fine up to last week. Going to sort that out soon. The speeds are great still even with the issue. Never seen these throttling thing and Comcast is going to roll out VOD on the Internet.
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usa2k @ 28th Oct 02:03PM:
Re: I'm bailing in a little over a week

said by The Joker :

No one cares. Enjoy your limits, throttling, poor service, and weekly billing mishaps with comcrap.

Sounds like Urban Legend from my first hand experiences with CC and WOW!.
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool ... Pets ... Join Artist-247
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anon @ 28th Oct 04:37PM:
Re: I'm bailing in a little over a week

If I was a big guy on DVRs/HD channels I'd probably agree with you on comcast vs wow. Don't get me wrong, I love my HDTV and wouldn't give it up for the world. However I use the 'net for most of my content, so I'm much more particular about internet than cable.

If comcast hadn't already shown a willingness to use shady filtering tactics, as well as put a cap on accounts-I'd probably be with them as well. However, I love me some usenet, and I'd rather not be stopped from downloading the obscene amount of media I do =/.
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clocks11 @ 28th Oct 04:10PM:
Re: I'm bailing in a little over a week

Someone stopped by my parents and gave them a sheet offering a similar deal. Seems like Comcast is getting more aggressive in trying to get new customers, or old ones back. Hopefully WOW can respond, and meet the competition.
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imrf @ 28th Oct 04:54PM:
Re: I'm bailing in a little over a week

said by The Joker :

No one cares

To the contrary. Some of us do. ;)
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pparks1 @ 28th Oct 05:33PM:
Re: I'm bailing in a little over a week

I don't think WOW could possibly be losing 2,000 customers a day to Comcast. If they were, they would be out of business in just a few weeks...they don't have that many customers to being with.

As far as products go, I was always happy with Comcast when I had them. However, when I had a problem with anything...it was a nightmare trying to get it resolved in a timely manner. That is the sole reason that I left Comcast for WOW. Even if I pay a little more or get a little less....it's worth it in the end for me to get better service when I need it.

For many people they won't hopefully experience the problems with the Internet that I saw with Comcast. I would get periods of 40% packet for for 6-8 weeks about 2 times a year that they never were able to track down without sending about 15 trucks to my house and eliminating everything in the house. Of course, this never actually turned out to be the problem. But try to convince them of that.

Oh well, hopefully WOW stays in business...I would hate to be forced back to Comcast simply because I had no other options. (the way it is for many people).
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usa2k @ 28th Oct 06:06PM:
Re: I'm bailing in a little over a week

said by pparks1 :

Oh well, hopefully WOW stays in business...

They are a good company, and offer great value IMHO.
I would not be upset if I was somewhere that only offered WOW!
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool ... Pets ... Join Artist-247
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imrf @ 28th Oct 06:58PM:
Re: I'm bailing in a little over a week

said by pparks1 :

I don't think WOW could possibly be losing 2,000 customers a day to Comcast. If they were, they would be out of business in just a few weeks...they don't have that many customers to being with.

WOW does have a lot of customers. Not as many as Comcast. Both sides loose lots of customers each day so it all kinda balances out.

Some time next week I'll be riding on Comcast pipes. :o

My WOW promo is over and they simply will not be able to match the services I will be getting with Comcast for the price I'll be getting, thanks to Clocker1000.

WOW is a great company and I wish them well, but they just can't stay competitive enough for people like me.
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Clocker1000 @ 28th Oct 10:23PM:
Re: I'm bailing in a little over a week

imrf is leaving WOW.

In other news, hell hath frozen over & pigs really can fly!! :-)
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clocks11 @ 28th Oct 10:54PM:
Re: I'm bailing in a little over a week

I may call WOW and see what they can do. I know they can't/won't match, esp with the movie channels, but maybe they can come up with something better than I have now.
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The Joker @ 28th Oct 10:57PM:
Re: I'm bailing in a little over a week

said by clocks11 :

I may call WOW and see what they can do. I know they can't/won't match, esp with the movie channels, but maybe they can come up with something better than I have now.

I got $30 off per year!

Im paying lower then this guy who moved to Comcast.

lol
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clocks11 @ 28th Oct 10:59PM:
Re: I'm bailing in a little over a week

And you are getting all the movies channels, 2 dvrs, etc..?

I know WOWs OnDemand is not as good, and unfortunately never will be.
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The Joker @ 28th Oct 10:59PM:
Re: I'm bailing in a little over a week

said by usa2k :

said by The Joker :

No one cares. Enjoy your limits, throttling, poor service, and weekly billing mishaps with comcrap.

Sounds like Urban Legend from my first hand experiences with CC and WOW!.

Maybe you should read the forums here on Comcast that are stickied on these subjects.
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pparks1 @ 28th Oct 11:52PM:
Re: I'm bailing in a little over a week

said by usa2k are a good company, and offer great value IMHO.
I would not be upset if I was somewhere that only offered WOW!

I'm not 100% sure about the value part. I have digital with WOW, a single HD DVR, a standard digital box, the 15/1 internet service, unlimited phone, and I have HBO, Starz and Encore and my monthly bill is and has been $181 for quite some time now.

And the only time WOW has lowered my price is when I noticed that after the faster internet speeds came out that all of their packages had reduced in price. I called them on it and they lowered my price.
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usa2k @ 29th Oct 08:14AM:
Re: I'm bailing in a little over a week

I had 6/1 internet, Digital cable & 2 DVRS for about $90 on WOW.

There has been a few more PPV spent on CC and I am averaging ~ $130 with similar equipment. (HBO instead of Starz)
Closer to $100 without PPV.

Each are different, but for what I use, not that different.
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool ... Pets ... Join Artist-247
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imrf @ 29th Oct 12:04PM:
Re: I'm bailing in a little over a week

said by clocks11 :

And you are getting all the movies channels, 2 dvrs, etc..?

I know WOWs OnDemand is not as good, and unfortunately never will be.

Don't believe a word that he says. There isn't a chance in hell WOW will beat the deal thats listed here.
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imrf @ 29th Oct 12:08PM:
Re: I'm bailing in a little over a week

said by Clocker1000 :

imrf is leaving WOW.

In other news, hell hath frozen over & pigs really can fly!! :-)

hahaha... I've said before price/performance(value) will win me. It's come to the point that WOW can't stay close enough to the competition. The crappy DVR guide, horrible VOD selection(and a lot of it is pay and very little free), lack of HD channels and so on help make my decision. The awesome customer service I got from them just can't make up for their shortcomings.
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doormans @ 29th Oct 08:08PM:
Re: I'm bailing in a little over a week

I haven't checked in here in a while but I am leaving also. I have sd with 3sd boxes, no HD, voip and 15/1 and my bill just went to 141. Comcast sales rep showsup Gives me hd_dvr, 2 sd boxes, voip 16/2 internet for 99 per month for a year and then the 2nd yr at 107. Called WOW and the best they could do was 115 per giving me the same thing, good for only 1 yr. I have been with them since 1997, back when they were Americast and I hate to leave, but when your can't compete on price or services, good bye. As far as crappy cust. service and wait times, thats what speaker phone is for. GL guys,if WOW ever catches up, a lot of us would come back.
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FileShackOrg @ 29th Oct 08:30PM:
Re: I'm bailing in a little over a week

I'm looking into getting comcast but am probably going to hold out until they offer 50/10 in michigan.
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dweeb @ 31st Oct 08:42AM:
Re: I'm bailing in a little over a week

Wow's tv service is mediocre at best but their internet is solid. I have dishnetwork for my tv and wow for my internet. I had comcast internet and I will say it was faster but then I came home from work one day last year and they had my modem shut down for using too much bandwidth. I ended up calling WOW the same day and canceling my Comcast.
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clocks11 @ 1st Nov 10:51PM:
Re: I'm bailing in a little over a week

imrf - BTW what deal did you get. The same one?

My parents were offered:
HD - dvr (no mention of additional sd boxes)
HBO /Starz
Unlimited Phone
UP to 22meg Internet
$89.99 first year(+$3 modem rental) $109.99 2nd year

This seems to be the current promo. Can anyone confirm if they throw in additional boxes? Can you get it cheaper without the VOIP?
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Jwobot @ 1st Nov 11:03PM:
Re: I'm bailing in a little over a week

said by clocks11 :

imrf - BTW what deal did you get. The same one?

My parents were offered:
HD - dvr (no mention of additional sd boxes)
HBO /Starz
Unlimited Phone
UP to 22meg Internet
$89.99 first year(+$3 modem rental) $109.99 2nd year

This seems to be the current promo. Can anyone confirm if they throw in additional boxes? Can you get it cheaper without the VOIP?

Nice that they got in on that modem rental before the fee went up.
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The Joker @ 2nd Nov 12:53AM:
Re: I'm bailing in a little over a week

said by imrf :

said by clocks11 :

And you are getting all the movies channels, 2 dvrs, etc..?

I know WOWs OnDemand is not as good, and unfortunately never will be.

Don't believe a word that he says. There isn't a chance in hell WOW will beat the deal thats listed here.

Why not? It depends on what rep you get at retentions.

lol!
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The Joker @ 2nd Nov 12:54AM:
Re: I'm bailing in a little over a week

said by dweeb :

Wow's tv service is mediocre at best but their internet is solid. I have dishnetwork for my tv and wow for my internet. I had comcast internet and I will say it was faster but then I came home from work one day last year and they had my modem shut down for using too much bandwidth. I ended up calling WOW the same day and canceling my Comcast.

Yah! That's why they suck!
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imrf @ 2nd Nov 02:47AM:
Re: I'm bailing in a little over a week

said by Jwobot :

Nice that they got in on that modem rental before the fee went up.

They actually won't. It goes up in November. All customers with phone and internet will see it go to $5. They may get 1 month @ $3, but then the next will be $5.
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imrf @ 2nd Nov 02:48AM:
Re: I'm bailing in a little over a week

said by The Joker :

Why not? It depends on what rep you get at retentions.
lol!

Nope. WOW's system will only allow a max of $20 or $25 a month discount. I tried to get WOW to come close to this deal and they can't touch it with a 10' pole.
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LelandC @ 2nd Nov 11:57AM:
Re: I'm bailing in a little over a week

How can I sign up for this deal? Is there a special number to call? Also what HD channels do you get with this promo?

Finally for those who have the deal how you compare the HD picture quality to that of WOW (I am very happy with WOW's pic quality)...

Thanks,

-Leland
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grantsa4 @ 2nd Nov 02:40PM:
Re: I'm bailing in a little over a week

Has anyone in Illinois has any good deals with other companies? I only noticed Michigan customers here mentioning deals.
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The Joker @ 2nd Nov 03:50PM:
Re: I'm bailing in a little over a week

said by imrf :

said by The Joker :

Why not? It depends on what rep you get at retentions.
lol!

Nope. WOW's system will only allow a max of $20 or $25 a month discount. I tried to get WOW to come close to this deal and they can't touch it with a 10' pole.

I just complained about the lack of HD channels, and upgraded then downgraded. $30 off per month!

lol
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The Joker @ 2nd Nov 03:51PM:
Re: I'm bailing in a little over a week

It's sad when a bunch of comcast homers take over this poor little forum!
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imrf @ 2nd Nov 04:12PM:
Re: I'm bailing in a little over a week

said by The Joker :

then downgraded. $30 off per month!

lol

Well duh.. when you downgrade you should save money. I could downgrade my WOW service and pay less if I wanted. But instead I can get the same services with Comcast, and get me HD channels, way more VOD and continual upgrades for everything and pay even less. Quit trolling.
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imrf @ 2nd Nov 04:14PM:
Re: I'm bailing in a little over a week

said by The Joker :

It's sad when a bunch of comcast homers take over this poor little forum!

What are you talking about? I've been a WOW fan from the start. WOW simply can not compete any more. And we are giving other WOW members who may be considering the option to switch a bit of info in case they decide to. Even after my switch I still will recommend WOW to the people that I think will benefit from WOW.

What's worse is a kid who trolls here, who has no idea what he's talking about, posting useless comments. :uhh:
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usa2k @ 2nd Nov 05:36PM:
Re: I'm bailing in a little over a week

said by The Joker :

It's sad when a bunch of comcast homers take over this poor little forum!

One thread is a takeover?
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imrf @ 2nd Nov 05:47PM:
Re: I'm bailing in a little over a week

Apparently so.
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FileShackOrg @ 2nd Nov 09:36PM:
Re: I'm bailing in a little over a week

Arh... there will be no mutiny, sorry takeovers while i'm on watch.
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Inflex @ 2nd Nov 09:46PM:
Re: I'm bailing in a little over a week

said by imrf :

WOW simply can not compete any more.

Yep, and I'm sorry to see it happening. Without WOW keeping Comcast in check I'd hate to think of what my bill would be like.

So, for me it's the moral dilemma, do I support the little guy or go with the absolute best price?
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imrf @ 2nd Nov 09:55PM:
Re: I'm bailing in a little over a week

I'm with you there. I'm always looking for the best price/performance ratio and Comcast simply is crushing WOW right now in that area.
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clocks11 @ 2nd Nov 11:22PM:
Re: I'm bailing in a little over a week

Exactly. I hate to leave WOW, but on the other hand this isn't charity. WOW needs to get back in the game, and fast.
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The Joker @ 3rd Nov 03:05AM:
Re: I'm bailing in a little over a week

said by imrf :

said by The Joker :

It's sad when a bunch of comcast homers take over this poor little forum!

OK! Gramps whatever! Enjoy Your Comcraptastic experience!
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Ph4r @ 3rd Nov 03:05AM:
Re: I'm bailing in a little over a week

This sounds really good to me as well, the only thing that might hold me back from pulling the trigger is they are missing some of the HD Channels that we watch, namely: Speed & FX, but I haven't compared the whole list yet. More/Better VOD, Movie Channels that we don't have today, more hardware then we have today, not to mention the price. I think the pros might be outweighing the cons. Now to explain it to the boss, lol
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The Joker @ 3rd Nov 03:08AM:
Re: I'm bailing in a little over a week

said by imrf :

said by The Joker :

then downgraded. $30 off per month!

lol

I don't call 15/1 download a downgrade with advance phone, and Digital Value HD with DVR for $90 a downgrade!

Troll harder!
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The Joker @ 3rd Nov 03:13AM:
Re: I'm bailing in a little over a week

$114.99 for 12 months

High-Speed Internet
Comcast High-Speed 6 Mbps service is up to 4 times faster than 1.5 Mbps DSL. Get PowerBoost- a burst of speed when downloading large files! Download music, photos and videos way faster than DSL and Dial up. Plus, get McAfee virus protection, firewall and parental controls.

Digital Cable
Get the best in entertainment with ON DEMAND- a library of tons of free movies and programs that are ready to watch when you are. Over 100 channels including music, sports and family entertainment. Plus, an interactive on-screen guide, and commercial-free digital music. Dish doesn't offer all this!

Digital Voice
Enjoy local and nationwide long distance calls so you can talk as much as you want. Plus, Voice Mail with web access, 12 popular calling features like Caller ID, 3-Way Calling and Anonymous Call Blocking. Online account summary and call detail. Keep your number or change it - you decide.

WOW! WHAT A CRAPPY DEAL! NO THANKS!

I get triple speed and more features for MUCH CHEAPER with WOW!
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imrf @ 3rd Nov 11:41AM:
Re: I'm bailing in a little over a week

said by Ph4r :

This sounds really good to me as well, the only thing that might hold me back from pulling the trigger is they are missing some of the HD Channels that we watch, namely: Speed & FX, but I haven't compared the whole list yet.

Don't worry, Comcast has both of those HD channels. ;)

»www.comcast.com/michigan/
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imrf @ 3rd Nov 11:44AM:
Re: I'm bailing in a little over a week

said by The Joker :

WOW! WHAT A CRAPPY DEAL! NO THANKS!

I get triple speed and more features for MUCH CHEAPER with WOW!

You need to learn to read kid. Look at the first post in this thread and see what we're getting and paying. You'll see that for $90 we get more that what you supposedly get.

I know WOW won't come close to the price of that package, you can try and lie to everyone else on here. You're only making yourself look foolish.

More features with WOW??? You're a dreamer. WOW doesn't have any features any more.
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LelandC @ 3rd Nov 03:07PM:
Re: I'm bailing in a little over a week

Does anyone know for sure what internet speed (download and upload) they are offering with this deal? From reading the posts it sounds like someone upgraded to the 16/2 for $10 more per month. Anyone have the scoop on this?

Thanks,

-Leland
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The Joker @ 3rd Nov 10:37PM:
Re: I'm bailing in a little over a week

said by imrf :

said by The Joker :

WOW! WHAT A CRAPPY DEAL! NO THANKS!

I get triple speed and more features for MUCH CHEAPER with WOW!

Kid? :uhh:

$90 more headaches and frustration grandpa, Comcast has the worst phone service, and nothiing but outages!

Enjoy!
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imrf @ 4th Nov 01:43AM:
Re: I'm bailing in a little over a week

said by The Joker :

, Comcast has the worst phone service, and nothiing but outages!
Enjoy!

Wow... you're sadly misinformed. :uhh:
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anon @ 4th Nov 05:57AM:
Re: I'm bailing in a little over a week

Both companys have thier good points. I miss the speed from CC for the same price im paying for wow. When they (comcast) came to do the "Transition to Digital" witch they claimed i must have to keep the service. They slapped an extra $250 on my bill for the install. After 2 months of back and forth BS'n with them i went with wow. I brought my box back to the office and thought i was done with them. About 3 weeks later a cable tech showed up at my house and cut all the wireing off the ouside of my house (witch i installed myself) and left my house cabeless and phoneless. The wow service was already up and running at that point. I'll never go back to comcast. Wow ISP ain't no better with a 5gig NewsGroup D/L limit, and Band throttleing. I have no other options though other than the open wireless connections i can hit from my nieghbors, college, and the library. If you use CCast and ever need tech support ask for level 3 tech support right off the bat, it should save you about 20 minutes and 20 times of explaining your problem too and dealing with inadequite
morons. Over the 7 years i had them they replaced my modem 4 times- no questions asked. If wow wont replace the modem i have now i am going with a haxoware modem from ebay. The wow arris modem no longer gives an address to my switch. I have checked the modems config file and routing is turned off, i don't know if it was allways like that or not. The switch works, i used it in this location about a month ago and was working yesterday i took it back from my sister's house

Good Luck with CC
Andrew
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Ph4r @ 4th Nov 05:20AM:
Re: I'm bailing in a little over a week

said by imrf :

Don't worry, Comcast has both of those HD channels. ;)

»www.comcast.com/michigan/

Thanks for posting that link, I was looking here: »https://www.comcast.com/Customers/Clu/Ch···eup.ashx

which does not list those channels... That made the sell to the wife so much easier!
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imrf @ 4th Nov 01:15PM:
Re: I'm bailing in a little over a week

Glad I could help. See you on the dark side. ;)
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pparks1 @ 4th Nov 01:49PM:
Re: I'm bailing in a little over a week

I guess I need to give WOW a call and see what we can do about my bill. I'm tired of paying $181 a month for

--1 HD DVR
--15/1 Internet
--Advanced Phone
--Showtime and HBO
--1 digital box
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Inflex @ 4th Nov 02:31PM:
Re: I'm bailing in a little over a week

Holy c**p man, that's something like $30 over their current published prices.
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anon @ 5th Nov 07:49PM:
Re: I'm bailing in a little over a week

Is there a site, or spot on this site that tracks current cable (Mainly, WOW and Comcast) promos? I'm currently paying $107.50 for DigitalBasic,15/1 internet and 1 DVR. No need for their voip as Ooma has served me well, but if I have to adjust my bandwidth consumption to get HD channels with a DVR for the same price or cheaper, it's definitely got my attention.
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pparks1 @ 6th Nov 03:01PM:
Re: I'm bailing in a little over a week

said by Inflex :

Holy c**p man, that's something like $30 over their current published prices.

Not from what I am seeing. Their published price for Xtreme Internet (15/1), Digital Basic Cable and Advanced Phone is $124.99

The HD DVD is listed at 12.99 month
HBO and Showtime are listed at $15.00 month each
Digital Converters are $6.99 month

Add all that up, and it's $174.97 a month. Then of course, you have taxes, fees, etc on top of that which make up your total bill.
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usa2k @ 6th Nov 03:30PM:
Re: I'm bailing in a little over a week

Never trust list prices. Always better to call and get a deal.
WOW and CC are no different that way.
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sinatra @ 6th Nov 03:47PM:
Re: I'm bailing in a little over a week

Thanks, Clocker1000 for posting this. I am switching after 4 years with WOW. It was an easy decision -- way more HD channels, much better video on demand, and $40 per month savings.

I'll miss WOW but they just can't compete on the video product.
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usa2k @ 6th Nov 07:00PM:
Re: I'm bailing in a little over a week

~~Never thought about it; I was 5 years with WOW.~~
Correction: 6 years!
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Ph4r @ 6th Nov 08:49PM:
Re: I'm bailing in a little over a week

Signed up to make the switch tonight. Sorry, C1k he didn't know who you were by that handle so I gave the referral to imrf. Referrals are limited to 4 a month, so if anyone else is interested you can let me know now ;) as well.

The base package is 89.99 and has 1 HD DVR and 2 Digital Receivers, you can upgrade one to an HD DVR for 9.99 and/or upgrade to Blast! for 9.99
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Clocker1000 @ 6th Nov 10:03PM:
Re: I'm bailing in a little over a week

When I called WOW to disconnect my service, they tried to offer me a lower price but I told told them that I really wanted the On Demand stuff Comcast has. They then gave up pretty easily and were nice to deal with. If WOW improves their stuff...someday I may be back. :-)
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usa2k @ 6th Nov 10:09PM:
Re: I'm bailing in a little over a week

They told be I could come back and get set back up for free if I changed my mind within the 1st couple months. Very pleasant!
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imrf @ 7th Nov 03:30AM:
Re: I'm bailing in a little over a week

said by Ph4r :

Referrals are limited to 4 a month,

Crap, I'm close to that now thanks to you a few others. ;)

Thanks for the referral. Once I hit 4, I'll pass them on to Clocker1000 since he hooked me up.
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imrf @ 7th Nov 03:30AM:
Re: I'm bailing in a little over a week

8.5 years with WOW here.
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Ph4r @ 7th Nov 05:19AM:
Re: I'm bailing in a little over a week

7 years with WOW! for me. So is this like a phone where when they switch my line at install it automatically terminates my services [billing], or do I need to call in afterwards?
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usa2k @ 7th Nov 08:02AM:
Re: I'm bailing in a little over a week

Impulse switchers! :p
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Clocker1000 @ 7th Nov 12:15PM:
Re: I'm bailing in a little over a week

Think I was with WOW when I started on DSL Reports back in 2001. :-) You still have to call WOW to cancel your stuff (at least to be sure).
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imrf @ 7th Nov 02:01PM:
Re: I'm bailing in a little over a week

You can either take the equipment back to them, which will cancel your services. They will then send a truck out to disconnect you at their leisure.

Or, you can call and they'll schedule a truck to come out and pickup the equipment and disconnect you at the same time.

Either way you gotta contact them somehow.
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usa2k @ 7th Nov 04:22PM:
Re: I'm bailing in a little over a week

I took my stuff down to them, it was simple.
Oddly, they didn't want the power cords :hmm: (Although YMMV)
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Clocker1000 @ 8th Nov 10:04AM:
Re: I'm bailing in a little over a week

Make sure they give you a receipt for all the hardware.... including remotes.
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The Joker @ 9th Nov 12:33PM:
Re: I'm bailing in a little over a week

Why is this allowed here are the mods dead?

Just call it Comcast signup new customer thread!
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Inflex @ 9th Nov 01:53PM:
Re: I'm bailing in a little over a week

said by The Joker :

Why is this allowed here are the mods dead?

If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?

What are you doing home at 12:30? Skipping school today?
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The Joker @ 9th Nov 02:31PM:
Re: I'm bailing in a little over a week

said by Inflex :

said by The Joker :

Why is this allowed here are the mods dead?

If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?

What are you doing home at 12:30? Skipping school today?

WOW SUCKS that all this is.
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The Joker @ 9th Nov 02:31PM:
Re: I'm bailing in a little over a week

said by Inflex :

said by The Joker :

Why is this allowed here are the mods dead?

If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?

What are you doing home at 12:30? Skipping school today?

2 edits? Maybe you failed school!

ROFL!
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imrf @ 9th Nov 06:03PM:
Re: I'm bailing in a little over a week

said by The Joker :

WOW SUCKS that all this is.

It is? Where do we say WOW sucks? Someone needs a reading comprehension class. :uhh:
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usa2k @ 9th Nov 06:07PM:
Re: I'm bailing in a little over a week

said by The Joker :

WOW SUCKS that all this is.

Some day you should bother to write a review.
(If you have actually tried it?)
reply

Inflex @ 9th Nov 08:11PM:
Re: I'm bailing in a little over a week

said by The Joker :

said by Inflex :

said by The Joker :

Why is this allowed here are the mods dead?

If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?

What are you doing home at 12:30? Skipping school today?

2 edits? Maybe you failed school!

ROFL!

Perhaps you should review your own posts.
reply

The Joker @ 10th Nov 12:05AM:
Re: I'm bailing in a little over a week

Who cares? All of you are leaving! Don't ever come back!

Comcast Lovers!
reply

anon @ 10th Nov 06:39AM:
Re: I'm bailing in a little over a week

I jumped from comcast to wow, Comcast was good but after the introductory rate ended my bill jumped high. Love wows rates, great internet decent hd offerings I love my cheep bill.
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Inflex @ 10th Nov 11:09AM:
Re: I'm bailing in a little over a week

said by The Joker :

Who cares? All of you are leaving! Don't ever come back!

Comcast Lovers!

Why do you care what we do or don't do?
reply

anon @ 10th Nov 12:32PM:
msg deleted

deleted by a moderator
reply

imrf @ 10th Nov 03:37PM:
Re: I'm bailing in a little over a week

said by richyque :

I jumped from comcast to wow, Comcast was good but after the introductory rate ended my bill jumped high. Love wows rates, great internet decent hd offerings I love my cheep bill.

Very understandable. My WOW is out of the promotion period and I was offered a deal with Comcast that WOW could not come close to. So I'm giving Comcast a shot again.

I have my services up and running and it's every bit as good as WOW, if not better. I'm happy. :)
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anon @ 10th Nov 08:03PM:
msg deleted

deleted by a moderator
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mdh218 @ 11th Nov 05:19PM:
Re: I'm bailing in a little over a week

I signed up tonight as well; install is next Wednesday the 18th.
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clocks11 @ 12th Nov 07:27AM:
Re: I'm bailing in a little over a week

I called them last night, to see what they can do to sweeten my deal and keep me from switching. They can't come anywhere close to this. Especially with HBO for free.

I do not really care about the voip, so when I figured they can't match speed, on-demand, HBO, etc. I mainly focused on what they can do for price. I was able to get a few bucks more off each month.

Maybe I will give WOW another year, but if they do not improve their services soon to make themselves more competitive, I think they will be losing more people in the future, including me.
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The Joker @ 12th Nov 11:04AM:
Re: I'm bailing in a little over a week

No wonder WOW! loses customers the mods leave this thread here!
reply

Inflex @ 12th Nov 01:17PM:
Re: I'm bailing in a little over a week

said by The Joker :

No wonder WOW! loses customers the mods leave this thread here!

I don't believe it is the Mods job to censor speech to protect WOW's business interests.
reply

anon @ 12th Nov 09:43PM:
Re: I'm bailing in a little over a week

Seems they may be getting with the program here.
I got the exact promo offer from comcast (89.99)

I called wow and here is what I ended up with:

-1hd/dvr
-3 digital boxes
-complete channel line up including starz, encore, hbo and all HD, plus the HD pack(HDNEt, etc...)
-Unlimited phone with all the bells and whistles
- 15/1 internet

Grand total after taxes and fees $101.00 a month plus $30.00 off first bill, locked in for 12 months and no install fee.

Call it what you want but this is is a great deal and suits my needs just fine. :)
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LelandC @ 12th Nov 10:34PM:
Re: I'm bailing in a little over a week

I just got Comcast installed here (very happy with it) but anyway when I called to cancel my WOW service they tried to get me to stay for $97 a month for what I currently have:

-1hd/dvr
-1hd box
-Digital with HD (no HD pack)
-unlimited phone
-8/1 internet

It looks like the above poster got offered an even better deal but just letting folks know that WOW seems to be responding to the Comcast deal...
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clocks11 @ 13th Nov 07:32AM:
Re: I'm bailing in a little over a week

Wow frimildens. How did you pull that off?
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Inflex @ 13th Nov 09:05AM:
Re: I'm bailing in a little over a week

said by frimildens :

Seems they may be getting with the program here.
I got the exact promo offer from comcast (89.99)

I called wow and here is what I ended up with:

-1hd/dvr
-3 digital boxes
-complete channel line up including starz, encore, hbo and all HD, plus the HD pack(HDNEt, etc...)
-Unlimited phone with all the bells and whistles
- 15/1 internet

Grand total after taxes and fees $101.00 a month plus $30.00 off first bill, locked in for 12 months and no install fee.

Call it what you want but this is is a great deal and suits my needs just fine. :)

I don't see WOW doing this for that price. Please post the ID of the person who cut you this deal.
Thanks.
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frimilden @ 13th Nov 02:12PM:
Re: I'm bailing in a little over a week

I will not post the ID of the person who gave me this, actually it wasn't even him really. I called after 8pm on a Sunday and was put on hold for about 5 minutes while he found someone to put together a package to offer me. They offered me simuilar to what most got and I told them to cut me off, was placed on hold again and he came back with the deal I got.

So Call late (after 6 or 7) on the weekend...... ;)
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LelandC @ 13th Nov 02:23PM:
Re: I'm bailing in a little over a week

I had to call wow again today to officially cancel as my phone number was in the process of being ported when I called last night. Anyway The gentleman was very nice on the phone and offered me the deal I posted earlier to stay. He told me to watch out after my first bill from Comcast as they usually try and screw you over after the money back guarantee is over (I'm just telling you what I was told, lol)...Believe I will be watching as my rate is supposed to be locked in for 12 months.

Anyway they left the door open for me to return to wow with no strings attached, etc. I'd say they (wow) have been really classy about this whole deal...
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Inflex @ 13th Nov 03:30PM:
Re: I'm bailing in a little over a week

said by frimilden :

I will not post the ID of the person who gave me this, actually it wasn't even him really. I called after 8pm on a Sunday and was put on hold for about 5 minutes while he found someone to put together a package to offer me. They offered me simuilar to what most got and I told them to cut me off, was placed on hold again and he came back with the deal I got.

So Call late (after 6 or 7) on the weekend...... ;)

Why not post it so we can all benefit?

You may be surprised when you get your bill. I'll bet you a donut you were mis-quoted.
reply

imrf @ 13th Nov 04:51PM:
Re: I'm bailing in a little over a week

said by Inflex :

Why not post it so we can all benefit?

Sounds fishy to you too, eh?

Even if the deal were true, I'll stick with Comcast. PQ on the tv is better. VOD is awesome now that I have content. Internet is just as fast. Plus the free CallerID on my tv when the phone rings is sweet. I gotta give Comcast credit, they've changed quite a bit since I last had them.
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usa2k @ 13th Nov 05:17PM:
Re: I'm bailing in a little over a week

said by Inflex :

Why not post it so we can all benefit?

I believe the deal is true. Why would one post employee names, even if you can remember who?

There are deals that can be had when you get the right person.
There are just as many who report no deals when calling.
I believe it is what it is.
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool~Pets~Join Artist-24
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LelandC @ 17th Nov 01:07PM:
Re: I'm bailing in a little over a week

What is the base internet speed offered with the $89.99 package? Is it the 8/2 plan? I was told I could upgrade to the 16/2 plan for $10 more per month (so $99 month) and I said okay but I'm only getting the 8/2. When I called they told me the extra $10 per month was for going from 6/1 to 8/2? Can anyone confirm?

Thanks,

-Leland
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mdh218 @ 17th Nov 04:00PM:
Re: I'm bailing in a little over a week

my paperwork says 8; will let you know tomorrow after i have my install.
reply

clocks11 @ 17th Nov 04:09PM:
Re: I'm bailing in a little over a week

The paper handed to my parents said "up to 22meg".

I think I would take 8/2 over the 14/1 I have with WOW.
reply

Clocker1000 @ 18th Nov 09:41AM:
Re: I'm bailing in a little over a week

I have the Performance Plus Tier (8MB) package. Here is what I am getting with Powerboost.

»results.speedtest.comcast.net/re···8922.png

www.speedtest.net/result/625773653.png
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usa2k @ 18th Nov 09:50AM:
Re: I'm bailing in a little over a week

I'm 12/2

»results.speedtest.comcast.net/re···5162.png

Test here: »speedtest.comcast.net/
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usa2k @ 18th Nov 09:53AM:
Re: I'm bailing in a little over a week

I thought this thread has said plenty,
and would be locked now as not so on-point with the forum?
reply

LelandC @ 18th Nov 12:24PM:
Re: I'm bailing in a little over a week

Well I consistantly get around 10/2 but it's costing me $10 more per month. I'm still trying to find out if I should be getting 16/2 as I'm paying $10 more per month over the base $89 rate...
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imrf @ 18th Nov 01:46PM:
Re: I'm bailing in a little over a week

Gotta love PowerBoost and it skewing the results. Here's mine, lol

LelandC @ 18th Nov 03:27PM:
Re: I'm bailing in a little over a week

Here is my speedtest result:

»results.speedtest.comcast.net/re···4092.png
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mdh218 @ 19th Nov 08:27AM:
Re: I'm bailing in a little over a week

i was in the low 13.0Mbps to upper 18.0Mbps downloading.

uploading was a constant 1.67Mbps...for over 12 minutes; it was a large upload i did for testing while the tech was still there.

download speeds were good for only paying for 8/2; the speedboost kicked in. didn't try a long download yet to see where i will settle down at. i will try downloading the file i uploaded last night and see how it goes later today.
reply

anon @ 19th Nov 10:31AM:
Re: I'm bailing in a little over a week

This thread is getting kinda old now. I'm sure everyone here that wanted to see it have seen it. I personally think that you guys should take this to the comcast forum now.
reply

LelandC @ 19th Nov 10:28AM:
Re: I'm bailing in a little over a week

So are you getting 8/2 as part of the $89.00 base package?

Also has anyone experienced nasty lip synch issues (think old kung fu movie). TNT(HD) was unwatchable last night for instance. I've noticed this lip synch issue quite a bit.

I have my Motorola DCX3400 hooked up via Component cables (same set-up I had with WOW) but I never had these lip synch issues with them...
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imrf @ 19th Nov 10:43AM:
Re: I'm bailing in a little over a week

Nah, we're good. We can keep this active if we like. It's not hurting anybody. As you can see, there aren't any real active threads here anyways, so who cares?
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mdh218 @ 19th Nov 12:21PM:
Re: I'm bailing in a little over a week

yup; i'm paying for the 8/2 and as far as i can see, that is what i'm getting (with speedboost)
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anon @ 19th Nov 06:16PM:
Re: I'm bailing in a little over a week

It's probably easier for them to play over here.
reply

anon @ 20th Nov 01:41AM:
msg deleted

deleted by a moderator
reply

The Joker @ 20th Nov 02:53AM:
Re: I'm bailing in a little over a week

Powerboost is garbage gimmick that makes you think your speed are faster then suppose to be.

First 30 secs is fast then back to your normal speeds. :uhh:
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The Joker @ 20th Nov 02:54AM:
Re: I'm bailing in a little over a week

said by herwegoagain :

This thread is getting kinda old now. I'm sure everyone here that wanted to see it have seen it. I personally think that you guys should take this to the comcast forum now.

+100
reply

Inflex @ 20th Nov 12:14PM:
Re: I'm bailing in a little over a week

said by The Joker :

Powerboost is garbage gimmick that makes you think your speed are faster then suppose to be.

First 30 secs is fast then back to your normal speeds. :uhh:

And yet WOW has first 30 secs at normal speed.

Your post leaves the impression you think slower is better.
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imrf @ 20th Nov 01:46PM:
Re: I'm bailing in a little over a week

If only you knew how it actually worked. :uhh:
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imrf @ 20th Nov 01:47PM:
Re: I'm bailing in a little over a week

Maybe he's a Slowsky. ;) :D
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usa2k @ 20th Nov 02:02PM:
Re: I'm bailing in a little over a week

said by imrf :

Maybe he's a Slowsky. ;) :D

Perhaps, or related to this guy!

»www.youtube.com/watch?v=ezAJeaCySV4
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Goober @ 20th Nov 03:53PM:
Re: I'm bailing in a little over a week

I've been away from the WOW forum for a while, and in that time, the world as I know it has changed. imrf!! I'd never have guessed . . .
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Clocker1000 @ 20th Nov 05:31PM:
Re: I'm bailing in a little over a week

said by Inflex :

said by The Joker :

Powerboost is garbage gimmick that makes you think your speed are faster then suppose to be.

First 30 secs is fast then back to your normal speeds. :uhh:

And yet WOW has first 30 secs at normal speed.

Your post leaves the impression you think slower is better.

Also for web browsing and email (95% of my usage) , Powerboost does make everything faster.
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doormans @ 20th Nov 08:46PM:
Re: I'm bailing in a little over a week

Last post for me on WOW. Being hooked up this week. When I called WOW retentions they couldn't even come close to this deal And when they saw that I had been with them 12, yes 12 years, they were stunned. Retentions rep said in his dealings, never saw some there that long. I go back to the Americast days before WOW ever thought of buying them.

Now here is the deal I got for those who im'd me about the deal. You can only get it from the door to door sales person.

1 hd dvr
3sd boxes
16/2 internet
unlimited phone
hd pack, HBO, starz encore etc

99 per month first year
107 per month 2nd yr
all in writing and nice and legal

Sorry to go from WOW, but they are a dying company geared toward the value customer. And they ain't doing that very well. I would have been switched before this, but WOW was playing games and refused to release my number. Twice.

So Joker, this board is all yours. Enjoy your substandard everything you are getting, and when you want to run with the big dogs, come on over, always room on the CCpipes for even some one like you.

Peace all
reply

pparks1 @ 21st Nov 12:36AM:
Re: I'm bailing in a little over a week

I don't post all that much on this board, but I am still with WOW. The best part with everybody bailing is that there will be less load on the WOW network...so that cannot really hurt me.

My speeds have always been pretty much satisfactory with WOW and this is where they are right now.
Download Speed: 14314 kbps (1789.3 KB/sec transfer rate)
Upload Speed: 1087 kbps (135.9 KB/sec transfer rate)

Sure, I pay more and I get less services..but I was NEVER happy with Comcast customer service for the years that I had them. When I had problems, I hated dealing with them. And for me, this was twice a year like clockwork. Packet loss of 30-40% making Internet unusable. Always lasted 4-6 weeks and I had to call, and call and call. People had to come to the house 100 times and always had one excuse or another. On the 4th incident, I called WOW and switched services. About 2 days before WOW hooked me up, got a call from high up at Comcast saying..."yep, sure enough, it was a bad card in the headend.. Sorry for the inconvenience and we look forward to serving you in the future." They are a huge corporation and have huge corporation policies, politics and methodologies. I don't see how any of this has changed. I also have friends who work directly for Comcast...so I've heard some of the inside stories.

These are the reasons that I am on WOW. These are the reasons that I am willing to pay more. And I have many services and such set up using my @wowway.com email address and the hassle of switching all of those is worth some money each month as far as I am concerned.

I don't blame those who have left. That's their choice to make. But I also don't like to hear members just insulting each other back and forth. Let's just keep the personal insults to ourselves, ok???? I don't get upset and feel personally defeated when somebody posts a higher speed test, I don't have a need for powerboost like technologies, nor do I download anywhere near enough to get a letter about arbitrary limits.
Who cares if my internet speeds are substandard....and why do I have to "want to run with the big dogs". If the big dogs mean Comcast, I'll personally just politely pass and tend to other things.
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