I'm bailing in a little over a week Page 4
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sinatra @ 6th Nov 03:47PM:
Re: I'm bailing in a little over a week
Thanks, Clocker1000 for posting this. I am switching after 4 years with WOW. It was an easy decision -- way more HD channels, much better video on demand, and $40 per month savings.
I'll miss WOW but they just can't compete on the video product.
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usa2k @ 6th Nov 07:00PM:
Re: I'm bailing in a little over a week
Never thought about it; I was 5 years with WOW.
Correction: 6 years!
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Ph4r @ 6th Nov 08:49PM:
Re: I'm bailing in a little over a week
Signed up to make the switch tonight. Sorry, C1k he didn't know who you were by that handle so I gave the referral to imrf. Referrals are limited to 4 a month, so if anyone else is interested you can let me know now ;) as well.
The base package is 89.99 and has 1 HD DVR and 2 Digital Receivers, you can upgrade one to an HD DVR for 9.99 and/or upgrade to Blast! for 9.99
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Clocker1000 @ 6th Nov 10:03PM:
Re: I'm bailing in a little over a week
When I called WOW to disconnect my service, they tried to offer me a lower price but I told told them that I really wanted the On Demand stuff Comcast has. They then gave up pretty easily and were nice to deal with. If WOW improves their stuff...someday I may be back. :-)
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usa2k @ 6th Nov 10:09PM:
Re: I'm bailing in a little over a week
They told be I could come back and get set back up for free if I changed my mind within the 1st couple months. Very pleasant!
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imrf @ 7th Nov 03:30AM:
Re: I'm bailing in a little over a week
said by Ph4r :
Referrals are limited to 4 a month,
Crap, I'm close to that now thanks to you a few others. ;)
Thanks for the referral. Once I hit 4, I'll pass them on to Clocker1000 since he hooked me up.
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imrf @ 7th Nov 03:30AM:
Re: I'm bailing in a little over a week
8.5 years with WOW here.
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Ph4r @ 7th Nov 05:19AM:
Re: I'm bailing in a little over a week
7 years with WOW! for me. So is this like a phone where when they switch my line at install it automatically terminates my services [billing], or do I need to call in afterwards?
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usa2k @ 7th Nov 08:02AM:
Re: I'm bailing in a little over a week
Impulse switchers! :p
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Clocker1000 @ 7th Nov 12:15PM:
Re: I'm bailing in a little over a week
Think I was with WOW when I started on DSL Reports back in 2001. :-) You still have to call WOW to cancel your stuff (at least to be sure).
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imrf @ 7th Nov 02:01PM:
Re: I'm bailing in a little over a week
You can either take the equipment back to them, which will cancel your services. They will then send a truck out to disconnect you at their leisure.
Or, you can call and they'll schedule a truck to come out and pickup the equipment and disconnect you at the same time.
Either way you gotta contact them somehow.
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usa2k @ 7th Nov 04:22PM:
Re: I'm bailing in a little over a week
I took my stuff down to them, it was simple.
Oddly, they didn't want the power cords :hmm: (Although YMMV)
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Clocker1000 @ 8th Nov 10:04AM:
Re: I'm bailing in a little over a week
Make sure they give you a receipt for all the hardware.... including remotes.
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The Joker @ 9th Nov 12:33PM:
Re: I'm bailing in a little over a week
Why is this allowed here are the mods dead?
Just call it Comcast signup new customer thread!
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Inflex @ 9th Nov 01:53PM:
Re: I'm bailing in a little over a week
said by The Joker :
Why is this allowed here are the mods dead?
If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?
What are you doing home at 12:30? Skipping school today?
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The Joker @ 9th Nov 02:31PM:
Re: I'm bailing in a little over a week
said by Inflex :said by The Joker :
Why is this allowed here are the mods dead?
If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?
What are you doing home at 12:30? Skipping school today?
WOW SUCKS that all this is.
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The Joker @ 9th Nov 02:31PM:
Re: I'm bailing in a little over a week
said by Inflex :said by The Joker :
Why is this allowed here are the mods dead?
If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?
What are you doing home at 12:30? Skipping school today?
2 edits? Maybe you failed school!
ROFL!
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imrf @ 9th Nov 06:03PM:
Re: I'm bailing in a little over a week
said by The Joker :
WOW SUCKS that all this is.
It is? Where do we say WOW sucks? Someone needs a reading comprehension class. :uhh:
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usa2k @ 9th Nov 06:07PM:
Re: I'm bailing in a little over a week
said by The Joker :
WOW SUCKS that all this is.
Some day you should bother to write a review.
(If you have actually tried it?)
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Inflex @ 9th Nov 08:11PM:
Re: I'm bailing in a little over a week
said by The Joker :said by Inflex :said by The Joker :
Why is this allowed here are the mods dead?
If I had to take a guess, I'd say it's here because we are talking about WOW. Funny how we would talk about WOW in the WOW forum, huh?
What are you doing home at 12:30? Skipping school today?
2 edits? Maybe you failed school!
ROFL!
Perhaps you should review your own posts.
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The Joker @ 10th Nov 12:05AM:
Re: I'm bailing in a little over a week
Who cares? All of you are leaving! Don't ever come back!
Comcast Lovers!
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anon @ 10th Nov 06:39AM:
Re: I'm bailing in a little over a week
I jumped from comcast to wow, Comcast was good but after the introductory rate ended my bill jumped high. Love wows rates, great internet decent hd offerings I love my cheep bill.
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Inflex @ 10th Nov 11:09AM:
Re: I'm bailing in a little over a week
said by The Joker :
Who cares? All of you are leaving! Don't ever come back!
Comcast Lovers!
Why do you care what we do or don't do?
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anon @ 10th Nov 12:32PM:
msg deleted
deleted by a moderator
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imrf @ 10th Nov 03:37PM:
Re: I'm bailing in a little over a week
said by richyque :
I jumped from comcast to wow, Comcast was good but after the introductory rate ended my bill jumped high. Love wows rates, great internet decent hd offerings I love my cheep bill.
Very understandable. My WOW is out of the promotion period and I was offered a deal with Comcast that WOW could not come close to. So I'm giving Comcast a shot again.
I have my services up and running and it's every bit as good as WOW, if not better. I'm happy. :)
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anon @ 10th Nov 08:03PM:
msg deleted
deleted by a moderator
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mdh218 @ 11th Nov 05:19PM:
Re: I'm bailing in a little over a week
I signed up tonight as well; install is next Wednesday the 18th.
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clocks11 @ 12th Nov 07:27AM:
Re: I'm bailing in a little over a week
I called them last night, to see what they can do to sweeten my deal and keep me from switching. They can't come anywhere close to this. Especially with HBO for free.
I do not really care about the voip, so when I figured they can't match speed, on-demand, HBO, etc. I mainly focused on what they can do for price. I was able to get a few bucks more off each month.
Maybe I will give WOW another year, but if they do not improve their services soon to make themselves more competitive, I think they will be losing more people in the future, including me.
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The Joker @ 12th Nov 11:04AM:
Re: I'm bailing in a little over a week
No wonder WOW! loses customers the mods leave this thread here!
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Inflex @ 12th Nov 01:17PM:
Re: I'm bailing in a little over a week
said by The Joker :
No wonder WOW! loses customers the mods leave this thread here!
I don't believe it is the Mods job to censor speech to protect WOW's business interests.
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anon @ 12th Nov 09:43PM:
Re: I'm bailing in a little over a week
Seems they may be getting with the program here.
I got the exact promo offer from comcast (89.99)
I called wow and here is what I ended up with:
-1hd/dvr
-3 digital boxes
-complete channel line up including starz, encore, hbo and all HD, plus the HD pack(HDNEt, etc...)
-Unlimited phone with all the bells and whistles
- 15/1 internet
Grand total after taxes and fees $101.00 a month plus $30.00 off first bill, locked in for 12 months and no install fee.
Call it what you want but this is is a great deal and suits my needs just fine. :)
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LelandC @ 12th Nov 10:34PM:
Re: I'm bailing in a little over a week
I just got Comcast installed here (very happy with it) but anyway when I called to cancel my WOW service they tried to get me to stay for $97 a month for what I currently have:
-1hd/dvr
-1hd box
-Digital with HD (no HD pack)
-unlimited phone
-8/1 internet
It looks like the above poster got offered an even better deal but just letting folks know that WOW seems to be responding to the Comcast deal...
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clocks11 @ 13th Nov 07:32AM:
Re: I'm bailing in a little over a week
Wow frimildens. How did you pull that off?
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Inflex @ 13th Nov 09:05AM:
Re: I'm bailing in a little over a week
said by frimildens :
Seems they may be getting with the program here.
I got the exact promo offer from comcast (89.99)
I called wow and here is what I ended up with:
-1hd/dvr
-3 digital boxes
-complete channel line up including starz, encore, hbo and all HD, plus the HD pack(HDNEt, etc...)
-Unlimited phone with all the bells and whistles
- 15/1 internet
Grand total after taxes and fees $101.00 a month plus $30.00 off first bill, locked in for 12 months and no install fee.
Call it what you want but this is is a great deal and suits my needs just fine. :)
I don't see WOW doing this for that price. Please post the ID of the person who cut you this deal.
Thanks.
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frimilden @ 13th Nov 02:12PM:
Re: I'm bailing in a little over a week
I will not post the ID of the person who gave me this, actually it wasn't even him really. I called after 8pm on a Sunday and was put on hold for about 5 minutes while he found someone to put together a package to offer me. They offered me simuilar to what most got and I told them to cut me off, was placed on hold again and he came back with the deal I got.
So Call late (after 6 or 7) on the weekend...... ;)
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LelandC @ 13th Nov 02:23PM:
Re: I'm bailing in a little over a week
I had to call wow again today to officially cancel as my phone number was in the process of being ported when I called last night. Anyway The gentleman was very nice on the phone and offered me the deal I posted earlier to stay. He told me to watch out after my first bill from Comcast as they usually try and screw you over after the money back guarantee is over (I'm just telling you what I was told, lol)...Believe I will be watching as my rate is supposed to be locked in for 12 months.
Anyway they left the door open for me to return to wow with no strings attached, etc. I'd say they (wow) have been really classy about this whole deal...
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Inflex @ 13th Nov 03:30PM:
Re: I'm bailing in a little over a week
said by frimilden :
I will not post the ID of the person who gave me this, actually it wasn't even him really. I called after 8pm on a Sunday and was put on hold for about 5 minutes while he found someone to put together a package to offer me. They offered me simuilar to what most got and I told them to cut me off, was placed on hold again and he came back with the deal I got.
So Call late (after 6 or 7) on the weekend...... ;)
Why not post it so we can all benefit?
You may be surprised when you get your bill. I'll bet you a donut you were mis-quoted.
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imrf @ 13th Nov 04:51PM:
Re: I'm bailing in a little over a week
said by Inflex :
Why not post it so we can all benefit?
Sounds fishy to you too, eh?
Even if the deal were true, I'll stick with Comcast. PQ on the tv is better. VOD is awesome now that I have content. Internet is just as fast. Plus the free CallerID on my tv when the phone rings is sweet. I gotta give Comcast credit, they've changed quite a bit since I last had them.
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usa2k @ 13th Nov 05:17PM:
Re: I'm bailing in a little over a week
said by Inflex :
Why not post it so we can all benefit?
I believe the deal is true. Why would one post employee names, even if you can remember who?
There are deals that can be had when you get the right person.
There are just as many who report no deals when calling.
I believe it is what it is.
--
Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool~Pets~Join Artist-24
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LelandC @ 17th Nov 01:07PM:
Re: I'm bailing in a little over a week
What is the base internet speed offered with the $89.99 package? Is it the 8/2 plan? I was told I could upgrade to the 16/2 plan for $10 more per month (so $99 month) and I said okay but I'm only getting the 8/2. When I called they told me the extra $10 per month was for going from 6/1 to 8/2? Can anyone confirm?
Thanks,
-Leland
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mdh218 @ 17th Nov 04:00PM:
Re: I'm bailing in a little over a week
my paperwork says 8; will let you know tomorrow after i have my install.
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clocks11 @ 17th Nov 04:09PM:
Re: I'm bailing in a little over a week
The paper handed to my parents said "up to 22meg".
I think I would take 8/2 over the 14/1 I have with WOW.
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Clocker1000 @ 18th Nov 09:41AM:
Re: I'm bailing in a little over a week
I have the Performance Plus Tier (8MB) package. Here is what I am getting with Powerboost.
»results.speedtest.comcast.net/re···8922.png
www.speedtest.net/result/625773653.png
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usa2k @ 18th Nov 09:50AM:
Re: I'm bailing in a little over a week
I'm 12/2
»results.speedtest.comcast.net/re···5162.png
Test here: »speedtest.comcast.net/
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usa2k @ 18th Nov 09:53AM:
Re: I'm bailing in a little over a week
I thought this thread has said plenty,
and would be locked now as not so on-point with the forum?
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LelandC @ 18th Nov 12:24PM:
Re: I'm bailing in a little over a week
Well I consistantly get around 10/2 but it's costing me $10 more per month. I'm still trying to find out if I should be getting 16/2 as I'm paying $10 more per month over the base $89 rate...
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imrf @ 18th Nov 01:46PM:
Re: I'm bailing in a little over a week
Gotta love PowerBoost and it skewing the results. Here's mine, lol
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LelandC @ 18th Nov 03:27PM:
Re: I'm bailing in a little over a week
Here is my speedtest result:
»results.speedtest.comcast.net/re···4092.png
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mdh218 @ 19th Nov 08:27AM:
Re: I'm bailing in a little over a week
i was in the low 13.0Mbps to upper 18.0Mbps downloading.
uploading was a constant 1.67Mbps...for over 12 minutes; it was a large upload i did for testing while the tech was still there.
download speeds were good for only paying for 8/2; the speedboost kicked in. didn't try a long download yet to see where i will settle down at. i will try downloading the file i uploaded last night and see how it goes later today.
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anon @ 19th Nov 10:31AM:
Re: I'm bailing in a little over a week
This thread is getting kinda old now. I'm sure everyone here that wanted to see it have seen it. I personally think that you guys should take this to the comcast forum now.
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LelandC @ 19th Nov 10:28AM:
Re: I'm bailing in a little over a week
So are you getting 8/2 as part of the $89.00 base package?
Also has anyone experienced nasty lip synch issues (think old kung fu movie). TNT(HD) was unwatchable last night for instance. I've noticed this lip synch issue quite a bit.
I have my Motorola DCX3400 hooked up via Component cables (same set-up I had with WOW) but I never had these lip synch issues with them...
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imrf @ 19th Nov 10:43AM:
Re: I'm bailing in a little over a week
Nah, we're good. We can keep this active if we like. It's not hurting anybody. As you can see, there aren't any real active threads here anyways, so who cares?
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mdh218 @ 19th Nov 12:21PM:
Re: I'm bailing in a little over a week
yup; i'm paying for the 8/2 and as far as i can see, that is what i'm getting (with speedboost)
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anon @ 19th Nov 06:16PM:
Re: I'm bailing in a little over a week
It's probably easier for them to play over here.
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anon @ 20th Nov 01:41AM:
msg deleted
deleted by a moderator
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The Joker @ 20th Nov 02:53AM:
Re: I'm bailing in a little over a week
Powerboost is garbage gimmick that makes you think your speed are faster then suppose to be.
First 30 secs is fast then back to your normal speeds. :uhh:
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The Joker @ 20th Nov 02:54AM:
Re: I'm bailing in a little over a week
said by herwegoagain :
This thread is getting kinda old now. I'm sure everyone here that wanted to see it have seen it. I personally think that you guys should take this to the comcast forum now.
+100
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Inflex @ 20th Nov 12:14PM:
Re: I'm bailing in a little over a week
said by The Joker :
Powerboost is garbage gimmick that makes you think your speed are faster then suppose to be.
First 30 secs is fast then back to your normal speeds. :uhh:
And yet WOW has first 30 secs at normal speed.
Your post leaves the impression you think slower is better.
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imrf @ 20th Nov 01:46PM:
Re: I'm bailing in a little over a week
If only you knew how it actually worked. :uhh:
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imrf @ 20th Nov 01:47PM:
Re: I'm bailing in a little over a week
Maybe he's a Slowsky. ;) :D
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usa2k @ 20th Nov 02:02PM:
Re: I'm bailing in a little over a week
said by imrf :
Maybe he's a Slowsky. ;) :D
Perhaps, or related to this guy!
»www.youtube.com/watch?v=ezAJeaCySV4
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Goober @ 20th Nov 03:53PM:
Re: I'm bailing in a little over a week
I've been away from the WOW forum for a while, and in that time, the world as I know it has changed. imrf!! I'd never have guessed . . .
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Clocker1000 @ 20th Nov 05:31PM:
Re: I'm bailing in a little over a week
said by Inflex :said by The Joker :
Powerboost is garbage gimmick that makes you think your speed are faster then suppose to be.
First 30 secs is fast then back to your normal speeds. :uhh:
And yet WOW has first 30 secs at normal speed.
Your post leaves the impression you think slower is better.
Also for web browsing and email (95% of my usage) , Powerboost does make everything faster.
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doormans @ 20th Nov 08:46PM:
Re: I'm bailing in a little over a week
Last post for me on WOW. Being hooked up this week. When I called WOW retentions they couldn't even come close to this deal And when they saw that I had been with them 12, yes 12 years, they were stunned. Retentions rep said in his dealings, never saw some there that long. I go back to the Americast days before WOW ever thought of buying them.
Now here is the deal I got for those who im'd me about the deal. You can only get it from the door to door sales person.
1 hd dvr
3sd boxes
16/2 internet
unlimited phone
hd pack, HBO, starz encore etc
99 per month first year
107 per month 2nd yr
all in writing and nice and legal
Sorry to go from WOW, but they are a dying company geared toward the value customer. And they ain't doing that very well. I would have been switched before this, but WOW was playing games and refused to release my number. Twice.
So Joker, this board is all yours. Enjoy your substandard everything you are getting, and when you want to run with the big dogs, come on over, always room on the CCpipes for even some one like you.
Peace all
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pparks1 @ 21st Nov 12:36AM:
Re: I'm bailing in a little over a week
I don't post all that much on this board, but I am still with WOW. The best part with everybody bailing is that there will be less load on the WOW network...so that cannot really hurt me.
My speeds have always been pretty much satisfactory with WOW and this is where they are right now.
Download Speed: 14314 kbps (1789.3 KB/sec transfer rate)
Upload Speed: 1087 kbps (135.9 KB/sec transfer rate)
Sure, I pay more and I get less services..but I was NEVER happy with Comcast customer service for the years that I had them. When I had problems, I hated dealing with them. And for me, this was twice a year like clockwork. Packet loss of 30-40% making Internet unusable. Always lasted 4-6 weeks and I had to call, and call and call. People had to come to the house 100 times and always had one excuse or another. On the 4th incident, I called WOW and switched services. About 2 days before WOW hooked me up, got a call from high up at Comcast saying..."yep, sure enough, it was a bad card in the headend.. Sorry for the inconvenience and we look forward to serving you in the future." They are a huge corporation and have huge corporation policies, politics and methodologies. I don't see how any of this has changed. I also have friends who work directly for Comcast...so I've heard some of the inside stories.
These are the reasons that I am on WOW. These are the reasons that I am willing to pay more. And I have many services and such set up using my @wowway.com email address and the hassle of switching all of those is worth some money each month as far as I am concerned.
I don't blame those who have left. That's their choice to make. But I also don't like to hear members just insulting each other back and forth. Let's just keep the personal insults to ourselves, ok???? I don't get upset and feel personally defeated when somebody posts a higher speed test, I don't have a need for powerboost like technologies, nor do I download anywhere near enough to get a letter about arbitrary limits.
Who cares if my internet speeds are substandard....and why do I have to "want to run with the big dogs". If the big dogs mean Comcast, I'll personally just politely pass and tend to other things.
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