Failing Graphics Card?

Failing Graphics Card?
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avguser @ 31st Oct 09:57PM:
Failing Graphics Card?

Are these symptoms that of a failing graphics Card?

Laptop was working fine until yesterday. Last night, I was just working in a spreadsheet and the laptop screen froze on me. The color went from normal to that of a green tint (as in oversaturated with green color). I could not CTRL-ALT-Delete my way out of it. The only resolution was a hard restart. it's happened about 8 times in the past 24 hours. Working happily...then Bam! Green screen.

I have a graphics card die on a desktop about 8 years ago. It was very gradual and the symptom was a loss of color (rather, it was green or blue saturation). In that incident, it did not freeze the computer.

Edit: Dell LAtitude if this makes any difference; ~ 18 months old
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veloslave @ 1st Nov 01:20AM:
Re: Failing Graphics Card?

I would be curious if it has an Nvidia GPU... they had a bunch of bad ones with heat issues... HP had their consumer dv**** models dropping like flies from them. 18 months old is around the right age.

I would suggest calling Dell even though it is out of warranty and try and hash it out with them... this may have had the warranty extended like the HP's did due to the faulty chipset/GPU's. You might get lucky.

No matter what... a laptop should not die that kind of death after 18 months

PERIOD
--
Mom was right.... I NEED fiber!
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srr2 @ 1st Nov 08:55AM:
Re: Failing Graphics Card?

If you bought this with a credit card, and depending on the card you have, you may have an automatically extended one year additional warranty through the CC company. Check the terms and features of the CC to determine if that applies.
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avguser @ 1st Nov 11:50AM:
Re: Failing Graphics Card?

Yes, It's an NVidia. It's a work laptop, but it is a bad time for it to be out of commission. I can't even boot it now. I turn it on and it tries to start...going through boot sequence...and then it basically shuts down. The display is barely visible during this sequence.

I'm not worried about warranty and such (corporate waste I guess). I just don't want my IT department screwing around with it for a day troubleshooting. I'd like to make this a 30 minute installation appointment.
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