[Connectivity] Random brief disconnects

[Connectivity] Random brief disconnects
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Bob98102 @ 1st Nov 01:15AM:
[Connectivity] Random brief disconnects

I wonder if anybody else has experienced the following: I get briefly disconnected from the internet (fraction of a second) several times each day apparently randomly each day. It is enough to interrupt downloads and uploads. Is Comcast doing this to break up download usage?
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beachintech @ 1st Nov 09:49AM:
Re: [Connectivity] Random brief disconnects

said by Bob98102 :

I wonder if anybody else has experienced the following: I get briefly disconnected from the internet (fraction of a second) several times each day apparently randomly each day. It is enough to interrupt downloads and uploads. Is Comcast doing this to break up download usage?

No, comcast is not "breaking up download usage". Please post this info as a start: »Comcast High Speed Internet FAQ »How To Get Help!
--
Tech at the Beach.
I speak for myself, not my employer.
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rwarrin99 @ 1st Nov 11:23AM:
Re: [Connectivity] Random brief disconnects

I'm in Arvada Colorado and it happens to me almost everyday and Comcast tells me its not their problem. Also got my latest Comcast bill and a notice in it saying my speed has doubled so I went speedtest.net and sure enough it's a blazing 7.5 Mb/s so I'm not sure what it has doubled from.
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netcool @ 2nd Nov 01:22AM:
Re: [Connectivity] Random brief disconnects

said by rwarrin99 :

I'm in Arvada Colorado and it happens to me almost everyday and Comcast tells me its not their problem.

You might want to start your own thread and post the information requested here:

»Comcast High Speed Internet FAQ »How To Get Help!

What kind of cable modem do you have? Some of the older ones have problems getting the faster speeds Comcast offers.

Edit:

I saw your other thread and I take it you have a SB5101. If you've tried powercycling and you still haven't received the new speeds you can try posting your issue in the Comcast direct forum which is monitored by Comcast employees who maybe able to help:

»/forum/comcastdirect
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