[Speed Problem] throughput drop

[Speed Problem] throughput drop
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rgar98 @ 7th Nov 01:57PM:
[Speed Problem] throughput drop

Hello,

I have the extreme 3.0 service. About 8 months ago my speed was about 2700 down, Then, about 4 months ago it changed to 2000. This morning it was about 760.

Can I call AT&T even if I don't use one of their modems? I used to use the Westell but changed to a Zoom, bridge modem with my iMAC and router.

Thanks.

RG
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NetFixer @ 7th Nov 03:03PM:
Re: [Speed Problem] throughput drop

said by rgar98 :

Can I call AT&T even if I don't use one of their modems? I used to use the Westell but changed to a Zoom, bridge modem with my iMAC and router.

Certainly you can call.

However, be prepared to be told that the problem is your Zoom modem.

If you still have the Westell modem (and it is still operational), you can put it in bridge mode and temporarily use it to prove (at least to yourself) that the problem is not with the Zoom modem.
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History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
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tel601 @ 8th Nov 07:59PM:
Re: [Speed Problem] throughput drop

What is the sync rates of the modem?
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