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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

I would like to review your account...

Hi nharlotekk -

I sincerely apologize for the inconvenience. I would like to review your account to see what has been done to date and what needs to be done to get your service running stably. Can you please send me a PM with your DSL Extreme account information? I would be happy to take a look and ensure that the issue gets escalated internally and that we get it resolved with AT&T.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.
nharlotekk

join:2009-10-20
·DSL EXTREME

Resolution

After a lot of back and forth, it appears that my issue has been solved- AT&T came out and changed the box that the DSL was wired to and everything has been solid since.

I've been satisfied by the level of response I received after I posted on this board- thanks George!
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