FIBER TO THE HOME Providers1:Pre Sales Information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Value for money
The Good, Bad, Ugly charts| FIBER TO THE HOME Providers 1:Pre Sales Information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
 Verizon FIOS | 4.21 | 1% | $76 | 13 | B+ | A- | A | B | A- | B+ | RI MA NY TX VA NJ PA FL MD OR CA WA 97 recent reviews |
 AT&T U-Verse | 3.86 | 0% | $110 | 13 | B | B+ | A- | B+ | B+ | C | SC AL OK TN FL CT CA OH WI MO MI IN TX AR GA IL 72 recent reviews |
 VOICE OVER IP Providers1:Web-site 2:Ease of Installation 3:Call Quality 4:Reliability 5:Tech Support 6:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
| Callcentric | 4.68 | 5% | $15 | 3 | A | A | A | A | A | A- | BC NC NY PA FL OH CA MA IL 26 recent reviews |
| callwithus | 4.66 | 0% | $7 | 1 | B+ | A | A | A | A+ | A+ | MA 7 recent reviews |
| ooma | 4.49 | 0% | $10 | 2 | A- | A | A | A+ | B | A- | NY GA IL CA 13 recent reviews |
| PHONE POWER | 4.49 | 1% | $15 | 8 | B+ | A | A- | A- | A | A | NY FL MD CA AZ MA NJ WA 17 recent reviews |
| Future Nine Corporation | 4.48 | 2% | $9 | 3 | B- | A | A | A | A | A | NY PA OH CA TX NV 17 recent reviews |
| VOIPo | 4.44 | 3% | $14 | 7 | B | A | A | A- | A | A | LA NC NY VA FL CA WI CO TX GA NJ WA 32 recent reviews |
| VoicePulse | 4.42 | 1% | $18 | 5 | B+ | A | A- | A- | B+ | A | 10 recent reviews |
| voip.ms | 4.38 | 0% | $11 | 1 | A- | A- | A- | A- | B | A | ON CA 20 recent reviews |
| Comcast Digital Voice | 4.22 | 0% | $44 | 13 | B- | A- | A | A | B | B+ | CA 7 recent reviews |
| AT&T CallVantage | 4.13 | 2% | $30 | 7 | B+ | B+ | A- | B+ | B | B+ | IL 7 recent reviews |
| Vonage | 3.96 | 3% | $26 | 7 | B+ | A- | B+ | B+ | C+ | B+ | TN NY QC PA CA CO ON GA 35 recent reviews |
| ViaTalk | 3.87 | 0% | $17 | 9 | B | A- | B | B | B- | B+ | NY PA IL CA 17 recent reviews |
| Packet8 | 3.72 | 2% | $30 | 7 | B- | A | B | B | C+ | B | GA 4 recent reviews |
 LINGO | 3.48 | 1% | $22 | 9 | B- | B+ | B- | B- | C | B- | 6 recent reviews |
 magicjack.com | 3.41 | 0% | $2 | 4 | C- | A- | B- | B- | C- | A- | FL CA AZ 17 recent reviews |
 WIRELESS Providers1:Pre Sales Information 2:Install process 3:Connection reliability 4:Tech Support 5:Services 6:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
| T-Mobile US | 4.28 | 3% | $63 | 2 | A- | B+ | A- | B | B+ | A | 7 recent reviews |
| Sprint Mobile Broadband | 3.89 | 5% | $55 | 4 | B+ | A- | B+ | B- | B | B | NC NJ CA 10 recent reviews |
| Alltel Axess | 3.73 | 0% | $58 | 3 | B+ | A- | C | B- | B | B | MI 5 recent reviews |
| Verizon BroadbandAccess | 3.69 | 11% | $56 | 3 | B | B+ | B | B- | B | C+ | 6 recent reviews |
| Millenicom | 3.65 | 0% | $59 | 5 | B | A | B- | B- | B- | B- | MI VA CA 8 recent reviews |
| Verizon Wireless Broadband | 3.24 | 6% | $62 | 10 | C+ | B+ | B- | C+ | C+ | C- | NY VA FL CA TX 15 recent reviews |
| Cricket Broadband | 3.21 | 7% | $39 | 1 | C+ | B+ | B- | C- | C | C+ | AZ IL OH 5 recent reviews |
| Clearwire Wireless | 2.94 | 2% | $40 | 4 | C | A- | C- | C | C- | C- | GA OR WA TX 20 recent reviews |
 CABLE Internet Providers1:Pre Sales information 2:Install Co-ordination 3:Connection Reliability 4:Tech Support 5:Services 6:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
| Midcontinent Communications | 4.11 | 3% | $57 | 9 | B- | B+ | A- | B+ | B+ | B+ | ND 4 recent reviews |
| WOW Internet and Cable | 4.08 | 0% | $65 | 7 | B+ | B+ | B+ | B | B+ | B+ | IL MI OH 9 recent reviews |
| Optimum Online | 3.86 | 1% | $46 | 6 | B | B+ | B+ | B- | B- | B+ | NJ CT NY 29 recent reviews |
| Insight Communications | 3.74 | 0% | $49 | 6 | B | B+ | B+ | B- | B | B | KY 6 recent reviews |
| RoadRunner Cable | 3.70 | 1% | $52 | 7 | B | B | B | C+ | B | B | WI NC NY TX FL OH CA 55 recent reviews |
| Shaw | 3.68 | 1% | $48 | 6 | B | B+ | B | B- | B- | B- | BC AB 7 recent reviews |
| Cox HSI | 3.66 | 1% | $50 | 6 | B | B | B | C+ | B | B- | LA AZ OK KS VA GA NV OH CA 51 recent reviews |
| RCN CABLE | 3.55 | 1% | $86 | 8 | B- | B | B | C+ | B- | B- | PA MA IL NY 11 recent reviews |
| Videotron | 3.52 | 1% | $67 | 6 | B- | B | B+ | C+ | B- | C+ | QC 6 recent reviews |
| Comcast Formerly ATT Broa.. | 3.45 | 0% | $48 | 9 | B- | B | B | C | B- | B- | CA 9 recent reviews |
| CableOne | 3.44 | 0% | $59 | 4 | B- | B | B- | C+ | B- | C+ | ID MO 5 recent reviews |
| Cogeco Cable | 3.39 | 2% | $59 | 7 | B- | B | B | C+ | C+ | C+ | ON 19 recent reviews |
| Comcast | 3.33 | 1% | $58 | 7 | B- | B- | B | C | C+ | C+ | AL TN UT NY VA FL PA CT DC MD CA WV NM NH CO MA MI MN TX IN NJ GA IL OR WA 175 recent reviews |
| Mediacom | 3.25 | 1% | $59 | 8 | B- | B- | C+ | C | C+ | C+ | IA MO FL IL MN 21 recent reviews |
| Rogers Hi-Speed | 3.11 | 1% | $48 | 6 | C+ | B | B | C- | C | C | ON 14 recent reviews |
| Time Warner Cable | 3.10 | 3% | $75 | 13 | C+ | B- | C | C+ | C+ | C | WI NC NY TX OH CA 13 recent reviews |
| Charter Pipeline | 3.09 | 1% | $55 | 8 | C+ | B- | C+ | C | C+ | C | SC WI MO NC AL MA MN TX GA IL WA CA 54 recent reviews |
| Bright House | 3.03 | 3% | $84 | 4 | C | B- | C+ | C | C | C | FL 8 recent reviews |
| Suddenlink | 2.97 | 0% | $65 | 9 | C+ | B- | C | C | C | C- | LA NC TX CA 18 recent reviews |
| Bresnan Online | 2.68 | 2% | $62 | 8 | B- | B- | C- | D+ | D+ | D+ | WY MT 10 recent reviews |
 National ISPs/Telco ADSLSee FAQ question 3104 for further explanations 1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
| TekSavvy Solutions Inc. | 4.68 | 0% | $37 | 7 | A | A | A | A | A | A | BC ON QC 75 recent reviews |
| Embarq | 3.78 | 3% | $54 | 10 | B | B | B+ | B | B | B- | MO NC TN IN TX FL NV WA 24 recent reviews |
| AT&T Southeast | 3.63 | 2% | $47 | 17 | B- | B | B+ | C+ | B- | B | LA SC AL NC TN GA FL 46 recent reviews |
| AT&T Midwest | 3.59 | 3% | $41 | 17 | B- | B- | B | C+ | B- | B | WI MO IL MI 21 recent reviews |
| Qwest.net | 3.53 | 3% | $49 | 13 | B- | B | B | C+ | B- | B- | ID IA AZ CO UT OR WA 24 recent reviews |
| AT&T Southwest | 3.50 | 2% | $44 | 19 | B- | B- | B | C+ | B- | B | TX 14 recent reviews |
| Windstream | 3.39 | 3% | $49 | 12 | B- | B- | B- | C+ | B- | C+ | NC TX GA NE KY OH 16 recent reviews |
| Verizon Online DSL | 3.20 | 2% | $40 | 18 | B- | C+ | B- | C- | C+ | B- | NC NY VA PA MD OH CA WV MA TX IN NJ IL OR WA 79 recent reviews |
| Bell Sympatico | 2.99 | 1% | $44 | 9 | C+ | C+ | B | D+ | C | C | ON QC 32 recent reviews |
| National ISPs/Telcos ADSL - (insufficient reviews for accurate ranking) 1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
| MegaPath | 4.09 | 20% | $151 | 26 | A- | B+ | A- | B+ | B+ | B | 2 recent reviews |
| Speakeasy | 3.91 | 3% | $86 | 20 | B+ | B+ | B+ | B | B+ | B- | PA WA CA 5 recent reviews |
| Cincinnati Bell | 3.78 | 3% | $40 | 10 | B | B | B+ | B- | B | B | OH 3 recent reviews |
| Covad Communications | 3.61 | 9% | $78 | 13 | B | B | B | B- | B- | B- | 1 recent reviews |
| Juno Express | 3.59 | 0% | $49 | 20 | B | B+ | B- | B- | B- | C+ | 1 recent reviews |
| RCN (DSL) | 3.50 | 9% | $93 | 19 | B | B | B | C+ | B- | B- | 1 recent reviews |
| Verizon west (ex GTE) | 3.27 | 4% | $47 | 24 | B- | C+ | B | C | B- | B- | 1 recent reviews |
| Pacific Bell - SBC | 3.24 | 2% | $46 | 21 | C+ | C+ | B | C | C+ | B- | CA 4 recent reviews |
| EarthLink | 3.23 | 1% | $48 | 28 | B- | C+ | B- | C | B- | C+ | NY IL CA 5 recent reviews |
| America Online | 3.10 | 0% | $41 | 21 | C+ | C+ | B- | C- | C+ | C+ | 1 recent reviews |
| XO COMMUNICATIONS | 3.06 | 23% | $156 | 43 | C+ | C+ | B- | C | C+ | C | CA 1 recent reviews |
| MSN | 2.66 | 1% | $44 | 28 | C | C | C | D+ | C- | C- | 1 recent reviews |
| Global Crossing | 2.43 | 8% | $67 | 37 | C- | C- | C- | D+ | D+ | C- | 1 recent reviews |
| Regional ISPs - (with sufficient recent reviews) 1:Pre Sales information 2:Install Co-ordination 3:Connection reliability 4:Tech Support 5:Services 6:Value for money |
| Name | Avg /5 | Biz % | Avg $mth | Day Wait | 1 | 2 | 3 | 4 | 5 | 6 | Reviews from |
| SONIC.NET | 4.62 | 2% | $37 | 10 | A- | A | A | A | A | A- | CA 8 recent reviews |
| DSL EXTREME | 4.26 | 2% | $43 | 10 | A- | A- | A- | B+ | A- | A- | IL CA 23 recent reviews |
| Acanac | 4.03 | 2% | $21 | 9 | B+ | B+ | B | B | B+ | A- | ON QC 9 recent reviews |
| AT&T Yahoo | 3.73 | 2% | $34 | 10 | B- | B | B+ | B- | B | B+ | MI TX CT IL CA OH 23 recent reviews |
| AT&T DSL Service | 3.47 | 2% | $37 | 10 | B- | B | B | C+ | B- | B- | SC AL NC OK TN FL CA OH MO MI TX GA IL 44 recent reviews |
| CenturyLink | 3.45 | 2% | $50 | 13 | B- | B | B- | B- | B- | C+ | MO AL AR 10 recent reviews |
| TELUS | 3.30 | 2% | $46 | 17 | B- | B- | B | C | C+ | B- | BC AB 18 recent reviews |
| FrontierNet Internet Access | 3.12 | 1% | $50 | 13 | C+ | B- | B- | C+ | C | C- | PA NY WV 11 recent reviews |
| Important notes: Charts are re-calculated every sunday, and released for monday morning. No ISP is eligible for awards until they have existed for sufficient time. Newer reviews count for more than older ones. |