.... i have both Comcrap hsi & A T&T yahoo dsl 

reply
JSRoman @ 5th Feb 05:34PM:
Re: Keep on lying

That looks like 6-7 years ago.  
--
www.seabee.org
reply
fiberguy @ 5th Feb 05:36PM:
Re: Keep on lying

.. and here's stella! Welcome!

What doesn't make sense? I don't know why I bother, but because someone looks at an issue where someone clearly and admittedly breaks rules and then comes here pleading he is innocent, people like that need to be outed and shown no solitude. 

And to counter you.. many people get solid speeds as well. So what's your point? You trash the whole system over your own issues. Many people point out that their service works fine. 

You need to lay your beefs where they belong. Stella, you should be looking at Clevetech for the one to bring down your service. It's not "comcast's crappy system" it's cable internet for one.. and it's users like clevetech that bring systems to a crawl for using the service for which it wasn't intended in the first place. 

Really... try to think for a moment and stop being emotionally butt hurt.
--
"Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one.
reply
fiberguy @ 5th Feb 05:39PM:
Re: everyone knows Comcast is trash

Expand your mind a little more, Stella. Really. You sound ridiculous. 

Hey Dadkins... when did you start working for Comcast.. and all this time we never knew. 

Stella, the name calling and finger pointing, not only is it old it's been explained, is an excuse that people like you like to throw at others when you have nothing valid or no way to dispute anything in return. 

Since you hate cable, then I should assume you work for DSL then right? See how silly that it? Really.. you REALLY need to get off that track.
--
"Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one.
reply
fiberguy @ 5th Feb 05:41PM:
Re: everyone knows Comcast is trash

If that is directed at me.. I will pay you $100 dollars to show where I have launched "yet another off-topic whine about my DSL"... 

Really.. is this the best you can do?

And yes.. I am feeling sad FOR you right now.  :uhh:
--
"Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one.
reply
snrsuave @ 5th Feb 05:52PM:
I'm not complaining

  
reply
dadkins @ 5th Feb 06:07PM:
Re: everyone knows Comcast is trash

FIIK! But I haven'e seen a check yet!

I *PAY* for my connection... just like everyone else! 
--
Think outside the Fox... Opera
reply
anon @ 5th Feb 06:13PM:
Re: Keep on lying

you say many but from the reviews on this site i see more people that are having problems with there comcast hsi than people who are satisfied. So are all these people who are dissatisfied with there service lying ? All you do is just flame people who have problems with Comcast. Can you name any other MAJOR cable isp in the U.S that are worst than COMCRAP ? Cox Communications, Cablevision, Time Warner Cable, Mediacom, CableOne, Charter Communications, Midcontinent Communications, .... all of theres isp offer better service than COMCRAP. So stop trying to make it look like comcast is offering a good service when there ripping people off
reply
Loker @ 5th Feb 06:32PM:
Re: everyone knows Comcast is trash

said by  dadkins :

FIIK! But I haven'e seen a check yet!

I *PAY* for my connection... just like everyone else! 
 
I am not getting my money either....

oh well....I enjoy their services and am not afraid to speak my mind on these forums about how I do like their services....I am not a comcast employee either....
--
"While preceding your entrance with a grenade is a good tactic in
Quake, it can lead to problems if attempted at work." -- C Hacking
reply
Loker @ 5th Feb 06:37PM:
Re: Keep on lying

said by stella :

you say many but from the reviews on this site i see more people that are having problems with there comcast hsi than people who are satisfied. So are all these people who are dissatisfied with there service lying ? 
 
I don't know if you realize this or not, but many many people who are satisfied with service have no reason to come here and say so....while on the other hand if someone has a few problems they are compelled to come and say so!
--
"While preceding your entrance with a grenade is a good tactic in
Quake, it can lead to problems if attempted at work." -- C Hacking
reply
dadkins @ 5th Feb 07:06PM:
Re: Keep on lying

I say I like it all the time!

What's not to like? ;)

If Comcast sucked, do y'all think I would still have their service 4 years down the line? Uhm, no!
If it sucked, do you think I would opt to pay $10.00 EXTRA for higher speeds?

DUH!!!

I REALLY hate to break it to some of you, but my Comcast connection works great! Always has. 

If your Comcast connection doesn't work great, terminate and move on!

I hate axes, kinda dislike the people that have to grind them too!  :huh:
--
Think outside the Fox... Opera
reply
anon @ 5th Feb 09:13PM:
Re: I'm AM complaining

Here's a speedtest for you guys of what my speed is like in the evenings.  Since Powerboost has been turned on in my market the speed as sucked ass each and every day at night.  In the mornings it's fine.  Oh and before you fancy smancy tech savvy wanabee Comcast techs state that it's probably a problem with my setup, I've also got speedtests to the Comcast speedtest server that show the same questionable crap speeds from Comcrap.  I've called each night for the past 3 weeks and complained.  Techs have come out with supervisors in tow and they all see the same thing I see.  Pretty, nice, new cable from the street to the house and brand new cable in the house... oh and perfect speeds in the mornings and early afternoon.  Then they come out after 4pm and scratch their heads when they see the crap speeds.  If the CEO thinks they have plenty of bandwidth, he's a fugging moron!!!

Here's the test... enjoy!!!
  
reply
94031849 @ 5th Feb 07:22PM:
Re: everyone knows Comcast is trash

[att=1]

Pay up.  I'll accept toolpoints.
reply
94031849 @ 5th Feb 07:26PM:
Re: Keep on lying

You're really preoccupied with butts today, too.  Bad night out?

Again, if Comcast had a decent network design one person could not possibly bring down a node. Something you refuse to even address.
reply
djoropallo @ 5th Feb 07:28PM:
Rock solid service in South Jersey

CC is the only Broadband that we have available to us that works.  I tried DSL, it was down more than it was up.  Have had CC HSI for 4 years with Vonage and had 1 issue , when we moved they couldn't get that right.  So one hassle, and it was handled in an hour, in 4 years, not bad.  And using Vonage all this time, with zero issues, I pay less than I did with Verizon phones and dial up service, so I cannot and will not complain.  My speeds are great, even on my laptop, wireless 1 floor below the router.
reply
caddyroger @ 5th Feb 07:30PM:
Re: Keep on lying

Just as The-Gman said, The only people that post are the one that has problems. For every 1 bad problems there probably 20000 that has good service like i do. 99.5% of the time i get the advertised speeds and good service. Even on the slow days my speed is 4 times faster then what i could get with dsl. 
By the way i do not or ever worked for a cable company or any techicalcompany remember their are people saying the same thing about the company that you work for that they are bad company. 
reply
brianiscool @ 5th Feb 07:32PM:
Re: Bring me bandwidth!

Hey if you offered me 50Mbs for $100 a month I'm in! You should do some big package like AT&T had an unlimited plan for a short period of time.
reply
94031849 @ 5th Feb 07:39PM:
Re: Keep on lying

Hey there big fella, that page is post- @home.  It even says so right on it:
"@Home" installation CDs and software enclosed with Comcast @Home self-installation kits (sold at retail locations up to and including January, 2002) will NOT connect you to the Internet. However, the kits DO contain hardware necessary to connect you to the high-speed Internet service. 
And...
    * Unlimited Use for a Flat Monthly Fee
Pretty clear to me.  "Unlimited use" means unlimited use.
reply
syslock @ 5th Feb 07:48PM:
Re: Bring me bandwidth!

From what I have read in the local media, 60% of Comcast's bandwidth on the coax is the Analog TV sig.  Once they dump analog and make everyone get a box for TV, they will have plenty of whatever to mess with.  They are already testing some cities here in MI at 100% digital.   No more analog TV.
reply
linux_lex @ 5th Feb 07:59PM:
Plenty Of Capacity ?



how is this "Plenty Of Capacity" these are the speed i see during the day almost everyday especially weekends
reply
rradina @ 5th Feb 08:05PM:
Re: Bring me bandwidth!

said by  nasadude :

sorry dude, no new "products" (like increased b/w?) for a while:

"Frankly, we have plenty of capacity right now, and we will have plenty of capacity, in our opinion, for the next six to 12 months, given the available products," Roberts said.

sure sounds like "no speed upgrades" to me.
 
Interesting.  I took that the other way as in he was talking about their deployed infrastructure products (DOCSIS 1.0/2.0 modems and the CMTS).  I guess he could have also been talking about the "consumer products" and that if they don't increase speeds, they have plenty of capacity.
reply
anon @ 5th Feb 09:13PM:
Re: Plenty Of Capacity ?

Well, I'll post again since the previous readers didn't release my DIRECT post before.  So here's one with just the speedtest.   

BTW, this is only in the evening hours of the day.  During the morning the speeds are fine.  Plenty of capacity huh...?

Anyone else want to join in on a "class action lawsuit"?
reply
rradina @ 5th Feb 08:39PM:
Re: Bring me bandwidth!

said by  syslock :

They are already testing some cities here in MI at 100% digital.   No more analog TV.
 
I don't have a problem with that but I wish they would sell me a device that I could put at the demarc to convert the subscribed digital channels to equivalent analogs.  I read something about a device that was capable of doing this. I'd have no problem picking the top 50 channels if it had a capacity limit.

I really don't yearn for a return to the days when it was common to rent a cable box for $5/month/TV.
reply
ib50MbSoon @ 5th Feb 08:45PM:
Re: Plenty of Capacity = Thanks to Powerboost

  

It's rush hour here in Coloma and man am I pissed! I'm paying for 8Mb and only getting 14Mb. Bastards!  :)
reply
PolarBear @ 5th Feb 08:56PM:
Re: We have plenty of capacity......

Yeah, because if you have 8mps down, you're not actually supposed to download anything with it!  :D
--
"I invented it, Bill made it famous." --David Bradley, the inventor of Ctrl+Alt+Del.
reply
Rob A @ 5th Feb 08:57PM:
LOL

Ok, and then what?
reply
Ebolla @ 5th Feb 08:58PM:
Re: Keep on lying

@home != Comcast
 2 differant services, 2 differant ToS, and ToS with one company do NOT stay active if another company takes over, you follow the new companies ToS. Show where it says NOW as of 2/5/2007 that comcast offers unlimited bandwidth consuption
reply
PaulieORF @ 5th Feb 09:04PM:
Re: Plenty Of Capacity ?

said by  linux_lex  :



how is this "Plenty Of Capacity" these are the speed i see during the day almost everyday especially weekends
 
You're on the same system as me, so obviously you have a localized problem that is causing your speeds to crawl.

Here are my speeds from that same server:

reply
PaulieORF @ 5th Feb 09:41PM:
Re: Plenty Of Capacity ?

said by not :

Well, I'll post again since the previous readers didn't release my DIRECT post before.  So here's one with just the speedtest.   

BTW, this is only in the evening hours of the day.  During the morning the speeds are fine.  Plenty of capacity huh...?

Anyone else want to join in on a "class action lawsuit"?
 
Have you ever called for a tech to come out and check out your signal?  Your speeds suck, and your latency sucks.  Look like your problem is not capacity related, so you MAY want to hold off on that lawsuit and call support instead.
reply
tmc8080 @ 5th Feb 10:08PM:
Re: LOL

Then they cook up a scheme to raise prices.. what else?
Call it one of these: bridge to nowhere.com, charolett's house of ill repute broadband fund.. leaky pipe alabama, harry coppercoax in high definition virtual fttp 
reply
anon @ 5th Feb 11:30PM:
Re: Plenty Of Capacity ?

PaulieORF, if this board would have posted my original post you'd realize that it's not a local problem with my setup.  My setup is new cable from the street to my house, all new cabling in the house... techs have come out and seen perfect speeds in the morning and crawling speeds after 4pm or later.  I've called and complained for the past 3 weeks (about as long as Powerboost has been in my area).  Bottom line is this.  There are major bandwidth issues at night where I live.  If any of you work for Comcast, get my IP and take it to your BOSS because I'm getting tired of this problem.  I have a stack of test printouts from both speakeasy and speedtest and also from Comcast's local speedtest server 3 hops up.  The comcast speedtest server was testing my connection fine until tonight where it started to show some signs of slowness as well (but only down to 6M where it basically didn't show powerboost at all).

Comcast, you had better listen to this problem that I am having...  I am calling my local TV stations in the morning if I don't see some improvement.  You've had plenty of time to see all of tech line calls and realize that not even your local supervisors know what is going on.  I'm sure the CEO will listen when the problem is discussed on the nightly news.
reply
CLEVELTECH @ 5th Feb 10:54PM:
Re: Keep on lying

It amazes me that when a man whose paycheck depends on NOT understanding it's easy to see why he won't listen.
reply
fiberguy @ 5th Feb 10:58PM:
Re: everyone knows Comcast is trash

Um.. no. 

You made reference that I am always bashing DSL to pump up cable... SO! You loose.. I win.. and I accept paypal! :D
--
"Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one.
reply
fiberguy @ 5th Feb 11:08PM:
Re: Keep on lying

If it will make you feel better, I will agree that a properly configured system is hard to bring down. Ok? That's the nature of CABLE MODEM SERVICE, not comcast. 

Now, still.. the system is built on residential use.. not hard hitting DVD downloading, server running, gigabyte after gigabyte swallowing use either. 

Now, here... if you ever pay attention and read these forums, you will also hear me say this... for users that abuse the service by running full throttle... I've long advocated for speed shaping and dropping a user to a 1.5/128 line for the remainder of the month - that would not hurt the system and it would allow abusers to still use "broadband" in the way of "typical residential use"... 

But as for decent network design. I'm assuming you don't know anything about cable service, nodes, and design other than what you pick up from rant sites like this, so I will explain:

An area is served by a node.. where fiber is converted to coax and back. These areas can range from about 200 to 500 homes (sometimes more) per node. Just as with any trafficking monitoring, nodes of say 500 can be fine for a long time until demand peaks. Often this can happen by a promotion in the area, or just people buying at an unusual pace. (Some places see this with seasonal traffic - School or other reasons like snow bird movement) So, in a matter of a month or so, a node can fill up.

They first look at the node and see what's happening. They look for heavy users and abusers to see if people have set up a server or are running abusive levels of traffic. If this is the case, the warn. The other thing is the amount of sign ups. If they become a burden, a node split is in order. Now, this is the amazing part, .. they take time. It's not like Samantha on Bewitch.. they can't just twitch their nose and split a node. There is much to do in splitting a node. 

Now, to pre-empt your "they should have small nodes to begin with.. Let me answer it this way... most of the time there is no need to as the node serves fine for months, or years just fine. So, unless you want them to invest billions into the system to continue splitting nodes "just in case" and if you REALLY want to see a spike in your HSI bill, then these issues will pop up and they get dealt with.. sometimes they just don't clear up over night... unless they boot off abusers like clevetech... admitted heavy users who also admit they use the service in which it wasn't intended.

So.. now I've addressed it for you. Have a good one. 
--
"Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one.
reply
fiberguy @ 5th Feb 11:09PM:
Re: Keep on lying

Stella.. open your eyes.... or do trolls not have them?   :uhh:

My service has, in the past, had issues. There was a month where my service went up and down more than a hooker's pants in a truck stop lot... there was a noise floor issue on the node that was causing issues. I stayed on it, and it got replaced. 

HOWEVER, unlike some, I don't need to make a federal case out of it by posting hate sites and other rants about a bad service. 

My service with Qwest gives me problems from time to time. For a while, they had bad firm ware on their routers causing the service to disconnect almost daily without notice. (A very well known issue with this router) I know that Qwest wasn't going to let this continue and a fix would come out. I knew it would take time so I worked around it. Inconvenience? Sure! Life threatening? no.

However, I also realize that, for me, broadband IS important to me. So, I have BOTH cable and dsl to back each other up.

Like others have said, people who are angry or unhappy seek to bitch - hello!!? It's human nature! People who are happy often go about their business.. and since BBR people largely are here seeking help to problems they have, they are more likely to complain than praise. Because of this, you rarely see people who praise go by with out being called a shill, astro-turfer, or paid mouthpiece. I don't know what's more sickening.. people who don't get this? or people who spend so much time bitching and thinking the world all shares their pain.
reply
anon @ 5th Feb 11:11PM:
Bull Sh*t  !

Bull Sh*t Brian Roberts ! 

 How come we have very few HDTV channels compared to what Pittsburgh has within the city limits ?
reply
linux_lex @ 5th Feb 11:30PM:
Re: Plenty Of Capacity ?

said by  PaulieORF :

said by  linux_lex   :



how is this "Plenty Of Capacity" these are the speed i see during the day almost everyday especially weekends
 
You're on the same system as me, so obviously you have a localized problem that is causing your speeds to crawl.

 
No i am not on the same system as you since just a little over a month ago i had powerlink premier not Comcast and im not even near the Prospect area . I was getting great speed just before the migration to Comcast... If this is just a "localized" problem why are many people posting from different parts of the U.S with similar problems. also i called comcast and they said my service is fine and that im recieving the speeds that im supposed to be then they blamed the server that i was testing speeds to  :mad: After getting switched from one tech to another they finnaly decided to send a tech to install a "booster" on my line (which i know is not the problem since i have new lines already previously installed by Adelphia) . Well i'll give them a chance to fix the problem but it seems like there network is just degrading ... also Adelphia hsi blows Comcast hsi i never had any of these issues with them and i was getting OVER ADVERTISED speeds. Not UNDER ADVERTISED like comcast and there crappy upload. i cant even host a game on Xbox live anymore i used to be able to hold 16 with my POWERLINK PREMIER now i cant even hold 8   :(
reply
inurenegade @ 6th Feb 01:53AM:
too bad comcast speed is only 3 seconds XD

too bad i only get this speed for like 3 sec


>
i wish it was sustained and that i had more upstream
sigh*

im just a bandwith whore.....
reply
PaulieORF @ 6th Feb 07:37AM:
Re: Plenty Of Capacity ?

said by  linux_lex :

said by  PaulieORF  :

said by  linux_lex    :



how is this "Plenty Of Capacity" these are the speed i see during the day almost everyday especially weekends
 
You're on the same system as me, so obviously you have a localized problem that is causing your speeds to crawl.

 
No i am not on the same system as you since just a little over a month ago i had powerlink premier not Comcast and im not even near the Prospect area . I was getting great speed just before the migration to Comcast... If this is just a "localized" problem why are many people posting from different parts of the U.S with similar problems. also i called comcast and they said my service is fine and that im recieving the speeds that im supposed to be then they blamed the server that i was testing speeds to  :mad: After getting switched from one tech to another they finnaly decided to send a tech to install a "booster" on my line (which i know is not the problem since i have new lines already previously installed by Adelphia) . Well i'll give them a chance to fix the problem but it seems like there network is just degrading ... also Adelphia hsi blows Comcast hsi i never had any of these issues with them and i was getting OVER ADVERTISED speeds. Not UNDER ADVERTISED like comcast and there crappy upload. i cant even host a game on Xbox live anymore i used to be able to hold 16 with my POWERLINK PREMIER now i cant even hold 8   :(
 
You are on the same system as I am.  You are on the Waterbury head-end, as am I.  It doesn't matter if you're near my town or not.

Now, I'll use your logic here:  I am experiencing excellent speeds and latency at all hours of the day.  Many others around the country are experiencing great speeds as well.

Sounds like you're on an old Adelphia 4mb plan.  When I was on the old Adelphia plan after Comcast took over (before I upgraded) I was getting 4mb down, 384 up.  So obviously something in YOUR area is keeping you from reaching that level.  While you're pulling in these lousy speed test results, I am running the same tests from the same servers and getting these results:


So based on that, how can you assume based on your bad experience that Comcast does not have the capacity to deliver great speed?
reply
DreamWraith @ 6th Feb 07:41AM:
Re: Bring me bandwidth!

if they switch to full digital only broadcasts, i would imagine they would provide the *basic* boxes free of charge.

something like this:

»broadband.motorola.com/consumers···ault.asp
reply
c0de @ 6th Feb 09:19AM:
Re: everyone knows Comcast is trash

I don't work for comcast, but in my area, not only are they the only HSI service, but if you are able to get DSL they are a lot faster.

The CO where I live is old and full and all of the new construction is too far or on a slick. 
reply
rradina @ 6th Feb 10:23AM:
Re: Bring me bandwidth!

That would be great but I'll believe it when I see them handing out free converter boxes.  I would also think that they have to charge or rent because I would need like six of these.  Given the cost, I can't imagine they would just give them away for free.  I could live with them providing the first n units free and then charging me a one time fee per extra.  I just don't want to pay $5/month in perpetuity for every TV in the house.

I didn't read the link thoroughly.  Can this box receive the all the digital channels to which I subscribe -- including HBO/Cinemax and the like?
reply
CatchingSpy @ 6th Feb 10:42AM:
Re: too bad comcast speed is only 3 seconds XD

I wouldn't pay more than $19.95 a month for 20/20 up and down. 
reply
DreamWraith @ 6th Feb 10:52AM:
Re: Bring me bandwidth!

sorry. i dont know anyone who has six tv's.... my mistake.

afaik, they will provide the first for free, in the very least. They only cost 90 dollars for them to buy from motorola, so i would imagine that the rent on extra units would be very low... like 1 or two bucks a month.
reply
linux_lex @ 6th Feb 10:53AM:
Re: Plenty Of Capacity ?

said by  PaulieORF  :

 

Sounds like you're on an old Adelphia 4mb plan.  When I was on the old Adelphia plan after Comcast took over (before I upgraded) I was getting 4mb down, 384 up.  
If you took the time to read my post right i had POWERLINK PREMIER 6/768 service which i was receiving OVER ADVERTISED speeds of 6/860 not these fluctuating speeds like COMCAST stop replying with the same response its annoying... bottom line is Comcast raped waterbury's network which was just fine before they took over and there service doesnt even compare to Adelphia ... not everyone is receiving speed like you and i've been over friends houses in waterbury and there comcast hsi is just as crappy as mine
reply
PaulieORF @ 6th Feb 11:05AM:
Re: Plenty Of Capacity ?

said by  linux_lex :

said by  PaulieORF   :

 

Sounds like you're on an old Adelphia 4mb plan.  When I was on the old Adelphia plan after Comcast took over (before I upgraded) I was getting 4mb down, 384 up.  
If you took the time to read my post right i had POWERLINK PREMIER 6/768 service which i was receiving OVER ADVERTISED speeds of 6/860 not these fluctuating speeds like COMCAST stop replying with the same response its annoying... bottom line is Comcast raped waterbury's network which was just fine before they took over and there service doesnt even compare to Adelphia ... not everyone is receiving speed like you and i've been over friends houses in waterbury and there comcast hsi is just as crappy as mine
 
Sorry about my lacking responses, I'm paying half attention, I'm at work.

I am sorry that your connection has been crippled, there obviously is some problem here.  What I would do if I were you, is call Comcast and switch from your Adelphia plan to to a Comcast plan.  That will cause them to send a new config file to your modem, and hopefully bring you up to speed.

Good luck, and I hope you end up with a good connection again.
reply
CLEVELTECH @ 6th Feb 11:24AM:
Re: Keep on lying

Let me remind you of something which I've clearly stated, I don't have and never ran a server and I do not use P2P apps like Kazaa, Bittorrent or any such clients. As usual you're not listening. My whole reason for being here is to warn other unsuspecting users of a fuzzy policy that Comcast enforces but does NOT say what exactly it is. Let me remind you:

Comcast enforces a "heavy user policy that consumes a lot of network bandwidth" but won't reveal what those limits are and in all user cases (like the fellow user has contacted me just yesterday) they lie and they say the service has "no limits". 

What is it that you don't understand? What is it that you don't get? I have clearly and repeatedly stated that fine if the service has limits, what are they? And they can find an idea of just how much the node can take before it becomes bogged down. It's educated guessing. 
I find everytime that you post on here, instead of you addressing the issue, you decide to walk around it and ignore what it is that I'm asking. In fact you crack me up. You're completely avoiding the question which tells me that you know that they lie and rob people blindly. This isn't a crusade so please stop throwing stones and talking to me like I'm an idiot. I have 4 months left of school in which I am taking Computers and Networking Technology. Instead of you taking this idiotic bully approach, rather you should be asking questions.
You're also making assumptions about me which tells me that you really don't listen and you sound like the very condescending abuse rep that myself and so many others have dealt with at Comcast. People have a right to know the truth. They have a right to know that a very large monopoly is cheating them and not living up to what it promises. You obviously didn't read my last post. That message was a quote from another former Comcast user that contacted me just yesterday that did his homework like me and asked hard questions and was lied to like I was. 

Comcast contacted me and threatened me to "limit my downloading" and I said that is fine but what is the limit and this rep responded "there is no limit" which I then said then why am I getting this phone call. I didn't appreaciated the threat. I am PAYING for the service. That is what got me very angry.
Nothing about P2P was ever discussed. And for the record, I don't edit anything on Comcast's side. I don't need to. There's enough people out there that have been kicked off thier service with the same experience as I. The evidence is already piled up against Comcast. No one is lying here.

DO NOT put words in my mouth. 
reply
CLEVELTECH @ 6th Feb 11:25AM:
Re: Keep on lying

Go ahead and make assumptions of what you really don't care to know and ask about. Pathetic.
reply
CLEVELTECH @ 6th Feb 11:29AM:
Re: Keep on lying

I was an @HOME customer when I lived in RI and I had Cox Communications. I NEVER had a problem with Cox. EVER. If I could turn the clock back, I would have never gotten Comcast in the first place rather choosing Verizon instead. I should have done a google search on "Comcast bandwidth limits". Had I done that, that would have completely dettered me from getting them altogether.
reply
lakino @ 6th Feb 03:00PM:
Re: Bring me bandwidth!

said by  syslock :

From what I have read in the local media, 60% of Comcast's bandwidth on the coax is the Analog TV sig.  Once they dump analog and make everyone get a box for TV, they will have plenty of whatever to mess with.  They are already testing some cities here in MI at 100% digital.   No more analog TV.
 
If they do that, I'd be the first one to call up Comcast and cancel my cable service. Stupid converter boxes. Don't need them, don't want them!
--

In an uncertain world, there is absolutely no security in banding together. --  Robert X. Cringely
reply
u235sentinel @ 6th Feb 03:10PM:
Re: Bring me bandwidth!

Be careful when you order it.  Even with upgrading to their business accounts you will find you don't have any additional bandwidth allocated to you.  You can hit their "unlimited use for a flat monthly fee" download limit and get booted.  

I'm aware of 7 people in my neighborhood they have booted in the next two months now.  Seems Comcast has plenty of capacity.  They simply kick customers off and smile happily in their own little world.

As I said, be careful.
reply
rradina @ 6th Feb 07:21PM:
Re: Bring me bandwidth!

I have three kids.  Two have TV cards in their PCs and use Windows Media Center.  In a couple years I'll have three kids with TV cards.  

It's great because Media Center has parental controls so they cannot watch bad stuff and it allows them to record their shows when they air.  Then they get to watch them AFTER they finish homework, sports, boy scout duties and chores.  It also allows me to periodically review what they are watching so I can "come up to speed" so I'm not in the dark when they start using new "in" phrases.  It's much better than sticking an "open" TV in their room.  Plus they use the computer for homework, e-mail and it teaches them basic 21st century skills while my squid proxy keeps them safe from bad sites.

I suppose $1/month/TV would be fine but $2/month/TV is significant ($10/month) since right now I don't pay ANYTHING with cable-ready TVs and the analog service.
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PGHammer @ 6th Feb 08:24PM:
Re: Bring me bandwidth!

said by  DreamWraith :

if they switch to full digital only broadcasts, i would imagine they would provide the *basic* boxes free of charge.

something like this:

»broadband.motorola.com/consumers···ault.asp
 
That box is no longer allowed, as it doesn't support CableCARDs.

The waiver that Comcast requested (and the FCC denied) was based on this same small STB (the all-digital version of the longtime favorite Motorola (and before that, GI/Jerrold) IMPULSE analog STB).  The FCC requires that *all* STBs act as CableCARD host devices past a *date certain* (later this year).  So the DCT-7xx is a dead duck.
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CLEVELTECH @ 7th Feb 04:37PM:
What goes around comes around

here's another post from another former Comcast subscriber that has recently contacted me (that goes to show that this is NOT an isolated incident):

On Saturday my internet service was disconnected again. I had to wait until today to get an answer from their "Network Abuse and Policy Observance" department. They told me that although I had cut my usage in half, it wasn't enough, and they were terminating my account for 12 months. Again they flatly refused to say how much was acceptable use. I requested they re-enable my email for a period of one week so that I could switch any accounts to another address - they refused. I asked for a manger - they refused to tell me if they had one. I asked for another point of contact - they told me I was welcome to do my own research.

Needless to say, I'm pretty angry. I don't mind staying within defined usage limits, but I have a big problem with my service being shut off without any warning without defined reasons. The person I spoke to couldn't have been less helpful.

Unfortunately, since Comcast lobbied against communities laying fiber to the home, there is no comparable internet service in Salt Lake City. In any event, Rob and the others will be handling most of the posting on the Deseret Spectacle this week. I should be back up and running within a week or so.
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CLEVELTECH @ 7th Feb 04:41PM:
Re: Keep on lying

Another former Comcast subscriber had just received this from google alerts and thought all of you might find this interesting.

»www.amazon.com/b/?&node=16261631

This must be a nightmare for Comcast.  Downloading full movies over the internet for $10 and tv shows for $1.99 each episode.

Another tidbit I'm adding to my Comcast folder.  People want to do this and it's now considered normal.

Personally I hate the DRM junk they put into this but that's not the point...

Let's see if the blowhards CEO of Comcast and the Abuse department reps have to say about this. 
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94031849 @ 7th Feb 05:02PM:
Re: everyone knows Comcast is trash

Liar.
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94031849 @ 7th Feb 05:05PM:
Re: Keep on lying

Thank you for illustrating why Comast's network configuration is defective.  ONE user cannot possibly bring down a properly designed and configured node, right?   Yes, that's the nature of cable modem service, but evidently it's not the nature of Comcast's implementation.

I pay attention quite a bit.  Enough to know more about this than you ever will.  Thank you for assuming that I am some technotwit.  :uhh:
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rob2006 @ 7th Feb 05:08PM:
Re: too bad comcast speed is only 3 seconds XD

i stick with bellsouth i am paying for 3.0 mbps and getting 7 mbps down and 676 kbps up, and i have no limit or cap like cable.
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CLEVELTECH @ 7th Feb 10:08PM:
Re: Keep on lying

here's another user who was also booted from Comcast and the bullshit he had to deal with:

Joe,

I searched out your youtube videos and left several comments..

My experience was almost identical to yours. Absolutely no give and no information. They have it well scripted.

Unfortunately, I don't think there is anything to be done. You know the routine. Starting the on-line movement is difficult because Comcast has so many aggressive stooges out there. Combine that with a bunch of customers that don't know jack shit about the issue (no user knows if their usage is being impacted by high-usage customers, so you know they're - at best - full of shit)

I filed a complaint with the Better Business Bureau and the FCC. You can complain with the local franchise authority, but that involves a lot and I get the impression that it's ultimately fruitless.

My FCC complaint went unanswered - literally no response or acknowledgement whatsoever.

The BBB passed along the complaint. I tracked it for THREE months while Comcast missed deadline after deadline to respond. I asked for three things: 1) a weeks worth of access to switch over accounts which relied on my comcast e-mail address for confirmation 2) an apology for the way the "Policy Observance" idiot treated me (actually, I kept him on the phone for 45 minutes and wasn't that nice either.. He couldn't wait to get off the fucking phone with me) and 3) Clearly state what their bandwidth cap is.

Anyway, after three months, I received a terse letter from some chick at Comcast saying "Thank you for allowing us to try and resolve this complaint through the BBB..... blah blah blah... In response to your complaint, please review our acceptable use policy, which can be found at....."

And that was it. Like I hadn't been through that thing with a fine tooth comb already.

The BBB then told me I could answer back, but that I should compromise, which I found odd, since Comcast did not even offer an EXPLANATION, much less any response to my requests. I thought it over, and a week later went back to send off a response. the BBB had closed the case with a "Didn't hear back from customer, assume complaint resolved."

I wrote them and told them I found it odd that Comcast got over 3 months to respond, but that I was given less than a week before they closed the case. They were worthless.

The only thing that can screw up comcast is publicity, scandal and competition.

They are agressive against publicity, and are aided by ignorant users. I don't know how to find scandal. Competition can only come in the form of regulation, municipal fiber networks (which Comcast lobbies against HEAVILY) and other comparable internet services, which at the moment are practically nonexistent.

Comcast is a scary company.

If nothing else, I hope this e-mail at least let's you know you're not alone. I, too, was surprised by the backlash against people who have been cut off.

Best,
DS
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CLEVELTECH @ 7th Feb 10:10PM:
Re: Keep on lying

And another user also with the same experience:

I agree.  I don't care about money.  I'm doing well enough that I don't care about it as far as compensation goes.  I do expect Comcast to be professional and create fair business practices.  Speaking of which, the BBB is worthless but in my due diligence I went ahead and filed anyway.  I have another story about the BBB failing me miserably but that's for another day.

I received an email from Matt at KUTV/2 a while ago.  He asked what a win would be.  I'm interested in getting my connection back.  I have mrtg now on my firewall so I know exactly what traffic is going through the segment (I have years of network experience and am studying for Cisco's CCNA certification).  I did say it is hard to comply with their limits when I can't be told what they are.  I'm hoping that will come up in his conversation with Comcast.  It's the core problem here IMO.

I've had people call me a bandwidth hog on my blog.  My response was simple.  What is acceptable in their opinion then?  No reply of course.

Read the article on Brian Roberts.  I was amused his comment about capacity.  I thought "sure why not, kick off 20% of the top users.  there you go.  More capacity rather than invest their record earnings into infrastructure.

As far as scandal goes, Comcast has skeletons in their closet.

»news.zdnet.com/2100-1009_22-923285.html

I'm wondering what ever happened to this privacy lawsuit against Comcast.  Haven't found out where it went.  And this situation where they are kicking people off their network.  I see this as an embarrasement to the company.  I also wonder what else I'll dig up.

DS has Comcast pegged.  They are a scary company.  Which is why I also filed a complaint with the FTC over the companies unfair business practices.  I've learned the FTC has jurisdiction over this sort of thing with cable companies :-)

As I've mentioned to people in the past, I'm in this for the long haul.  Even if Comcast reconnects me, I plan on spending what time and energy I need to get Utopia to West Jordan.  I'm not going away after this.  Once it's here, I'm pushing to see it all over Utah.  Competition reduces the likelyhood a company will act this arrogant.  It's bad for the bottom line.

Have a good one bud.
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CLEVELTECH @ 7th Feb 10:14PM:
Re: Keep on lying

Thank you for bringing fiberguy back down to planet earth.
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u235sentinel @ 8th Feb 07:25PM:
Re: Keep on lying

Isn't running Bittorent technical running a "server"? Legal content or not you are "reselling" your bandwidth to a 3rd party 7x24.

Interesting.  So in essense with my restricting uploads to 0 and offlining a file when it's finished downloading you are arguing that I'm in compliance.  Cool.

So that being the case my Comcast connection shouldn't have been disconnected.  Oh and MRTG shows VERY different numbers from the B.S. their abuse department stated.  There is a good chance I may even post it to my blog.  Nothing like shoving garbage in the mouth of those liars.

FYI.. I don't plan on spending much time here.  It's obvious there are a few Comcast employees here who don't realize they are fighting a loosing battle.  Utopianet.org is on it's way.  I have documentation proving everything on my blog is true.  You want honesty?  Why does Comcast have NO RECORDS of my calls to Customer service to resolve the problem with my account before they disconnected me?

Fortunately I have a phone bill on my cell proving my actions.  I'll post them on the blog soon.  Oh, and Comcast should be receiving the notification from the FTC, FCC, BBB and a few other's I've contacted.  From what I've learned, they have been receiving many complaints about the companies unfair business practices.

I'm outta here.  CLEVELTECH.  It's been good chatting with you.  Ignore the white noise and keep spreading the word.  
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KA3SGM @ 9th Feb 12:47AM:
Ohh, Sir Brian Roberts, wazzzup wit dat?

"6 to 12 mos". Why would anyone want to sign a 1 or 2 year contract with Comcast now???
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Rob @ 9th Feb 09:38AM:
Re: too bad comcast speed is only 3 seconds XD

said by  rob2006 :

i stick with bellsouth i am paying for 3.0 mbps and getting 7 mbps down and 676 kbps up, and i have no limit or cap like cable.
 
Prove it. 
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Phattieg @ 9th Feb 11:13AM:
Re: Bring me bandwidth!

said by  nasadude :

sorry dude, no new "products" (like increased b/w?) for a while:

"Frankly, we have plenty of capacity right now, and we will have plenty of capacity, in our opinion, for the next six to 12 months, given the available products," Roberts said.

sure sounds like "no speed upgrades" to me.
 
I consider powerboost a form of speed increase, considering my average is 9 to 12 Mbps, on a 6 meg tier.  I have seen on the same modem operating on the 8 meg tier run at 16 to 20Mbps, but that was before I downgraded.  It's all good, we don't even have FIOS here, and the cable company with, or without powerboost is still faster than the only other options around.  I'd say they are doing good for now, by not freaking out before DOCSIS 3.0 comes out.  The stock is doing nothing but rising too.  I don't think there is much to worry about, or even legitimatly complain about, considering nobody is doing it better, or cheaper, nationwide.  I would say the only threat is Verizon's FIOS/TV/Phone product, but only because internet speed, as the other products are basically the same.

Even if we did get faster internet speeds, however, you wouldn't see it much, as Comcast is the largest ISP, and if it were launched globally, most sites we goto don't even allow the full speed.  Even now, I only get powerboost on 30% of webpages.  I get more speed thru torrents.
--
SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1.
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RideRed @ 10th Feb 04:08PM:
If that were true...

...Comcast wouldn't be sending out nastygrams threatening their subscribers.

If they need to enforce their AUP because they don't have the capacity, that's fine.  Their subscribers agreed to the AUP (at least those who originally signed with Comcast) but Roberts should keep his lying ass shut when it comes to claims of excess capacity.

The BMW has broken down again, you should have bought a Hyundai Brian.
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CLEVELTECH @ 15th Feb 10:37AM:
PETITION

»www.petitiononline.com/no2cmcst/···ion.html
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b1gdr3 @ 17th Feb 11:52PM:
Re: Keep on lying

the bottom line is that Comcast has not only the right, but the obligation to terminate users that abuse the network. I hope they continue to nail all who are doing it. You aren't going to be able to leech terabytes for $50 a month from Comcast. If you find a provider that will allow you to degrade other users performance and leech unfettered, by all means switch to them. Comcast, keep up the good work!
--
I wasn't born with enough middle fingers.
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CLEVELTECH @ 20th Feb 02:45PM:
Re: Keep on lying

»desspec.blogspot.com/2007/02/com···sue.html
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Ikyuao @ 28th Feb 04:30PM:
Re: My turn!

Hi, I have cox HSI I do have speedboost (prefer to crazy fast internet) I get speed boosted range from 15Mbps to 20Mbps

here's stat:

  
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