Comcast Invisi-Caps Rediscovered - Digg, Slashdot say hello to 2003...
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MrMoody @ 27th Aug 01:04PM:
Yawn.
Yawn.
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Fox McCloud @ 27th Aug 01:22PM:
Are they still....
Advertising their service as unlimited? Also, if their service isn't unlimited, they should advertise it as such, and also state the caps for that local market...
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Rick @ 27th Aug 01:22PM:
I have never in my life
seen anyone complain of being booted for downloading only 35gigs in a month.
300 gigs..that's a different story.
Isn't someone who downloads that much and expects Comcast to give it to them for 43 bucks a month similar to someone who visits an "all you can eat" chinese buffet for lunch..and proceeds to attach a chain to the back of their pickup..and the restaurants buffet table..and proceeds to drag the whole counter home with them?
But then, they come back and say.."but you told me it was all I could eat."
Seriously, can we get real here? 300 gigs..in a month.
No isp owes that to anyone for these kinds of prices and comcasts tos clearly says that if you affect their network to the detriment of other users..they can cut you off.
And, I'm glad they do that..for the benefit of those of us who don't abuse the network like that.
Many people have other options. Get cable and a backup DSL line. Use both if you think you're going to come close to these limits.
Or, pay for a T1 line. Cough up the few hundred a month and pay for what it is you're asking for.
I seriously think that BBR should put an end to this continual nonsense about this issue. And recognize that for 43.00 a month..no isp has an obligation to give someone that much usage.
300 gigs a month. Many of us won't use that in our entire LIFETIMES.
Much less in one month.
Can we get real?
Thanks.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
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nklb @ 27th Aug 01:22PM:
Doesn't matter what percentage of their userbase is affected
It won't matter to you what the percentage of the userbase affected is if YOU are the one who loses connection because of this.
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nklb @ 27th Aug 01:25PM:
Re: I have never in my life
$43/month? all told, I pay around $63 each month and that's for just the cable internet connection and no tv.
It's a shame there are no competitors in my market. Comcast is very unreliable and expensive here, but it is my only option.
--
for all your Linux questions
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N3OGH @ 27th Aug 01:28PM:
Re: I have never in my life
Bad analogy.
The Chinese buffet is described as "all you can eat" and not as "all you can take.
Now, if I get there at 9 AM, and gorge myself all day long, and stay until they close, there really isn't anything they can do.
If after 4 or 5 hours, they come over and give me the boot, I'm gonna be a little pissed....
--
Petty people are disproportionably corrupted by petty power…
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Rick @ 27th Aug 01:34PM:
Re: I have never in my life
said by N3OGH :
If after 4 or 5 hours, they come over and give me the boot, I'm gonna be a little pissed....
lol..that's truly hysterical.
Do you often sit at all you can eat buffets for 5 hours?
And, the analogy is a perfect one IMO.
For someone to even come close to downloading 300gigs per month, It's as if they're sitting at that buffet for 10 hours a day.
Again, we need to get real here and realize that no company owes this much to a customer for these kinds of prices.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
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Yauch @ 27th Aug 01:35PM:
Re: Doesn't matter what percentage of their userbase is affected
That is very true and exactly why I don't care about this issue. If only one out of 10,000 of their customers care deeply about this why would they ever bother to change the policy.
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Rick @ 27th Aug 01:37PM:
Re: I have never in my life
said by nklb :
$43/month? all told, I pay around $63 each month and that's for just the cable internet connection and no tv.
It's a shame there are no competitors in my market. Comcast is very unreliable and expensive here, but it is my only option.
You have the option of lowering that bill to 43.00. It's your choice that you don't.
And, even if it is 63.00 honestly, do you think that 2.00 a day is too much to ask for a company to provide you with all this connectivity at these kinds of speeds?
2.00 a day barely covers the cost of a soda these days.
This is one of the biggest values in the market today IMO.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
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djrobx @ 27th Aug 01:37PM:
Re: I have never in my life
I think very few people really have an issue with Comcast clamping on 300GB/month usage. The problem is the limit isn't specified anywhere, so what really constitutes abuse? 10GB? 100GB? 1000GB?
That said, I'm not really a fan of the hard caps that people seem to be clamoring for. When they do get set, they're usually ridiculously low (see Cox for example and their 40GB limit).
That's why I much prefer automated FAP/traffic shaping systems to control bandwidth consumption if it's necessary. Then users can't walk out with the whole buffet, yet the end user doesn't need to worry about getting natsy phone calls.
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Chuckles @ 27th Aug 01:42PM:
the limit.
You find out the limit when you exceed it and have the option of lowering your usage. don't worry about it until you get the letter. :) simple huh?
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TK Junk Mail @ 27th Aug 01:46PM:
Re: I have never in my life
said by N3OGH :
Bad analogy.
The Chinese buffet is described as "all you can eat" and not as "all you can take.
Now, if I get there at 9 AM, and gorge myself all day long, and stay until they close, there really isn't anything they can do.
If after 4 or 5 hours, they come over and give me the boot, I'm gonna be a little pissed....
And that is exactly what most of those places do. Even "all you can eat" has limits.
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Digitalis @ 27th Aug 01:53PM:
Re: I have never in my life
My father once went to an "all-you-can-eat" restaurant with a rather corpulent friend. When the friend went back for fourths, the cook served him and said, "And THAT is all you can eat."
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halfband @ 27th Aug 01:54PM:
Re: Doesn't matter what percentage of their userbase is affected
The very small percentage of customers targeted are the ones who are expensive for the company to service. The company would be more than happy if they all became upset with comcast and changed service to a competitors network. This way the competitor gets the small percentage of high maintenance customers and comcast keeps the majority who are mostly profitable.
--
Registered Bandwidth Offender #40812
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kingbobo @ 27th Aug 01:59PM:
Limits?
Let's see...You can have this 12mb/sec Ferrari but you can only drive it in this little bity parking lot. Where's the AUTOBAHN????? ;)
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major marco @ 27th Aug 02:04PM:
Re: I have never in my life
said by Rick :
300 gigs a month. Many of us won't use that in our entire LIFETIMES.
Much less in one month.
Can we get real?
Thanks.
I'm glad that you chose to appoint yourself as universal speaker for everyone under every circumstance, Rick. Just because you personally do not ever foresee yourself using 300 gigs does not mean that nobody else ever will. It largely depends on personal circumstances and/or employment.
Secondly, if Comcrap doesn't want complaints then they should stop advertising the service as an all-you-can-eat buffet, and, instead inject some truth in advertising:
Comcast: Secret bandwidth caps based entirely on subjective and arbitrary conditions.
The day ISPs like Comcrap start that advertising campaign and including it in the AUP in specific terms is the day you can appoint yourself universal speaker for broadband.
--
The Toll
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Cabal @ 27th Aug 02:05PM:
Re: I have never in my life
said by N3OGH :
Bad analogy.
The Chinese buffet is described as "all you can eat" and not as "all you can take.
Now, if I get there at 9 AM, and gorge myself all day long, and stay until they close, there really isn't anything they can do.
If after 4 or 5 hours, they come over and give me the boot, I'm gonna be a little pissed....
You don't really exist, right? I'm starting to lose all hope for society.
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Asmodeus1 @ 27th Aug 02:06PM:
Re: I have never in my life
maybe you need to get real... ever heard of the phrase, "truth in advertising"...? if any isp says they have unlimited (and unasterisked) usage, then it is what it is... the presumption that you don't think someone should have 300gb of downloads or hell, even uploads is none of your concern... if comcast offers it and someone takes advantage of it, then what is the issue...? also, it's none of your business what someone does with their internet account now is it mrs. cravetts...?
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Richard B @ 27th Aug 02:12PM:
Straw Man
This is a typical Star Man attack on Comcast because you are mis representing or redefining the trem unlimited. It is clear unlimited means unlimited access but not unlimited bandwidth. You are not to use you computer as a server period!
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pokesph @ 27th Aug 02:13PM:
Invsi-caps...
All this crap is pure BS..
Comcast (and many other ISP's) are just way too cheap to spend the massive profits they get on inferstructure upgrades..
They want to keep the status quo and continue to make record income and not truly support the customers that provide said income. Sooner or later (I'm hoping for sooner..) it will all fall apart and come back to bite Comcast and it's upper management.
HINT: Comcast, why not upgrade your backend to support the growing users on your network? stop taking your inability to service new users out on existing users by limiting usage, traffic shaping/blocking, etc. UPGRADE your NETWORK instead!
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st7860 @ 27th Aug 02:18PM:
Re: Invsi-caps...
shaw cable in Western Canada for years had casual limits like comcast but starting 2 years ago they had fixed limits.
$35/mo 5down/0.5up service has a 50g limit
$50/mo 10down/1.0 up service has a 100g limit
$99/mo 25down/1.0 up service has a 150g limit
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moonpuppy @ 27th Aug 02:23PM:
Re: Doesn't matter what percentage of their userbase is affected
said by halfband :
The very small percentage of customers targeted are the ones who are expensive for the company to service. The company would be more than happy if they all became upset with comcast and changed service to a competitors network. This way the competitor gets the small percentage of high maintenance customers and comcast keeps the majority who are mostly profitable.
First off, not every area has a similar competitor for HSI service.
Second, when they get rid of the 1% that are downloading too much, then what happens when that doesn't take care of the problem? Boot another 1% and keep booting people until the problem subsides? :uhh:
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hopeflicker @ 27th Aug 02:24PM:
Re: Straw Man
said by Richard B :
You are not to use you computer as a server period!
so you are saying that i can not use torrents to download the latest Linux distro, send that baby video to grandma via instant message, set up a small ftp to access your home computer when you need a file, voice chat??
--
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anon @ 27th Aug 02:25PM:
Re: I have never in my life
I was in the same boat as you paying $61.95 a month for internet only with Comcast. .....But life got better as soon as I got traded to time warner. The price got lowered to $44.95 and the speed increased to 7M/512! Ahhhhh,Life is better without Concast!
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TheOtherPete @ 27th Aug 02:26PM:
Re: Straw Man
said by Richard B :
This is a typical Star Man attack on Comcast because you are mis representing or redefining the trem unlimited. It is clear unlimited means unlimited access but not unlimited bandwidth.
What the heck does unlimited access mean? Are other ISP's limiting you to just portions of the internet???
Note that the Comcast insert at the top of this thread clearly says "Unlimited Use" not unlimited access. The only person trying to redefine here seems to be you.
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toadlife @ 27th Aug 02:33PM:
Fuzzy math?
...some five years after we started talking about it back in 2003.
2003 + 5 = 2007?
:uhh:
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Snowcat @ 27th Aug 02:35PM:
Re: Straw Man
said by TheOtherPete :said by Richard B :
This is a typical Star Man attack on Comcast because you are mis representing or redefining the trem unlimited. It is clear unlimited means unlimited access but not unlimited bandwidth.
What the heck does unlimited access mean? Are other ISP's limiting you to just portions of the internet???
Note that the Comcast insert at the top of this thread clearly says "Unlimited Use" not unlimited access. The only person trying to redefine here seems to be you.
I think he means you can use it 24 hours a day. You aren't being charged a per minute rate like in the old days.
I think most people would be fine with download caps if Comcast would just define those caps and put in their user agreement. It's the secret caps that are bothersome.
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KrK @ 27th Aug 02:36PM:
Re: the limit.
said by Chuckles :
You find out the limit when you exceed it and have the option of lowering your usage. don't worry about it until you get the letter. :) simple huh?
From the forums, people get the letter, cut their usage dramatically, and still get terminated.
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theeinstein @ 27th Aug 02:36PM:
Re: Are they still....
Agreed... Some one should drag there sorry butt to court! false advertising. That is pathetic!
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PittsPgh @ 27th Aug 02:43PM:
Re: Straw Man
said by TheOtherPete :said by Richard B :
This is a typical Star Man attack on Comcast because you are mis representing or redefining the trem unlimited. It is clear unlimited means unlimited access but not unlimited bandwidth.
What the heck does unlimited access mean? Are other ISP's limiting you to just portions of the internet???
Note that the Comcast insert at the top of this thread clearly says "Unlimited Use" not unlimited access. The only person trying to redefine here seems to be you.
Hey wait a minute. Don't you have to "access" it first before you can "use" it?
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N3OGH @ 27th Aug 02:47PM:
Re: I have never in my life
Yes, I really do exist. I also venture a guess I've done more for society in the past 10 years than you have, but I don't know you, so I won't sling arrows your way.
Like I'm actually sitting in a restaurant someplace eating for 5 hours. I believe this is the point of the discussion where I slap my forehead and say DUH.
I stand by my statement that his analogy was a bad one. He compares chaining a pickup truck to a buffet and dragging it off, to abusing your broadband internet connection.
One is a blatant, overt theft (The chain and truck thing). The other is a matter of semantics and judgement that changes from system to system.
Look, I'm not bashing Comcast. I'm not a heavy user of my internet connection, and if I download 2 songs from iTunes a month, that was a heavy month for me.
But, everyone knows it's illegal to drag a buffet away with a chain and a truck. Everyone KNOWS it's theft. Comcast doesn't tell you what the cap is, so until you violate it, you don't know.
Now if Comcast set a limit, told you not to cross it, and you repeatedly did, well then shame on you. You were forewarned and you did as you shouldn't.
Comcast has every right to regulate the use of their private network and to be sure a select few individuals aren't ruining the experience for everyone else.
But, you can't punish people for breaking rules you don't lay down. The cops can't write you a speeding ticket where the limit isn't clearly posted (in PA at least). If it's not in the contract, they can't hold you to it.'
Clearly spell it out, and put it in the contract. Then come down like a sack of rocks on the ones that don't do as they are told.
It's as easy as that...
--
Petty people are disproportionably corrupted by petty power…
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Enlightener @ 27th Aug 02:48PM:
Re: Fuzzy math?
I saw that too. It's only been 3 years. If you want to stretch it, you could say `nearly 4 years.`
I guess they have to make themselves seem smarter by stretching the math.
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CoxCable4 @ 27th Aug 02:57PM:
Re: Yawn.
why don't they just offer a business class tier which offers truely unlimited transfer?
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SkellBasher @ 27th Aug 03:17PM:
Re: I have never in my life
If Comcast (or any provider for that matter) cannot support the bandwidth allocations that they sell, they need to revisit what exactly it is they are selling.
Telling people they have an 8Mb pipe is ludicrous if they cannot use it.
You pontificate that 300GB/month is excessive. Let's do some math.
An 8Mb pipe transfers roughly 1MB of data each second. So, to reach 300GB, it will take 307,200 seconds at full transfer rate, about 3.5 days.
Taking a month of 30 days, that's 720 hours, 43,200 minutes, or 2,592,000 seconds.
That says that if you fully used that 8Mb pipe for 11.85% of the time available to you, you'd pull 300GB of data.
Can Comcast users then only pay 11.85% of their bill? I doubt it.
Residential ISPs historically oversell bandwidth on the assumption that not everyone is using it at a given time. Dial-up ISPs have ranged from 16-1 to 8-1 , depending on the company and when you looked. I don't know what our number was in the Adelphia days, but I'm pretty sure it was less than 8-1.
Comcast had two choices. They could have lowered their maximum per connection speed down from 8Mb to a level more consistent with the engineered capabilities of their network. This would have precluded the need for these arbitrary transfer limits. The other choice was advertise this wonderful 8Mb service, and give people shit about it if they happened to be in the minority of customers who tried to use what they are paying for.
They chose the latter.
I won't dispute that $50 for a home residential pipe is a good deal. When breaking it out on a per Mb basis, I pay significantly more on any of my OC's or DS3s. I also don't question Comcast's right to put controls in place to prevent users from becoming a detriment to other subscribers. (Although I strongly disagree with their flat out blocking of Bittorrent on the false assumption that all BT traffic is illegal P2P.)
However, Comcast is irresponsible by advertising and signing up people for a service that has restrictions which are not disclosed until after someone is a customer, and by not clearly defining those restrictions at any point.
This is no different than a dealer putting restrictions on a vehicle after the contracts have been signed, or speed limit signs with question marks on your local highways.
Their non-specific , non-disclosed transfer limits will never stand up in court if they are ever challenged, since a consumer cannot be held responsible for terms of usage that aren't defined. (IE, you can't break a law if the law isn't spelled out.)
Your assertion that 300GB a month is more than one would use 'in a lifetime' is absurd. The internet is content; spend a couple of hours with a college kid spending time on Facebook and Youtube, and see how much data gets moved. It adds up faster than you think.
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Diaboyos @ 27th Aug 03:20PM:
I received a notice...
Comcrap took over for Time Warner RR in my area approximately 6 months ago now. The very first month I had them I received a notice that I had been using excessive bandwidth and to reduce my usage. I used a total of roughly 45GB that month.
So I replied back if they would kindly specify what the limit is I would be happy to make sure I don't go over it again. They didn't bother to respond to me so I didn't bother to reduce my usage. In fact, I got a sweet little program called BitMeter2 that monitors usage and the following month I used a total of 95GB but this time I received no letter. What gives I thought?
It is not hard to use this amount of bandwidth in this age of streaming data. I've never gone over 100GB a month but I have gone over 45GB since that first month but only received a notice for the 45GB. Makes no sense.
I'm paying $75/month for 15.5Mb/1.5Mb speeds, what they call Tier-3 service here. The download speed is, indeed, very nice. But the upload speed is only maybe 1/10th of what I pay for because they now block everything I try to upload to. I use the BitTorrent network to distribute my work (photographer) but that's impossible now.
I'm now looking into AT&T DSL which doesn't (according to people here) throttle or inhibit the BT network in any way. The speeds are less than half what I have now (as is the price almost), yet since Comcrap caps, throttles, or completely denies connections the difference in speed is negotiable.
Oh and I almost forgot. They are still marketing here as "Unlimited Usage" even though they have apparently stopped this practice in other places as they should. Unlimited means unlimited. Unlimited doesn't mean up to a point.
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Nightfall @ 27th Aug 03:25PM:
Re: Yawn.
said by CoxCable4 :
why don't they just offer a business class tier which offers truely unlimited transfer?
I agree. However, even a business class tier for $20 more a month would be a stretch. Even if it did tout unlimited use.
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Nightfall @ 27th Aug 03:28PM:
Re: I have never in my life
said by Asmodeus1 :
maybe you need to get real... ever heard of the phrase, "truth in advertising"...? if any isp says they have unlimited (and unasterisked) usage, then it is what it is... the presumption that you don't think someone should have 300gb of downloads or hell, even uploads is none of your concern... if comcast offers it and someone takes advantage of it, then what is the issue...? also, it's none of your business what someone does with their internet account now is it mrs. cravetts...?
Comcast has not advertised unlimited internet usage for over 3 years now.
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livininarizona @ 27th Aug 03:38PM:
Look at this!!!
In theory unlimited = infinite, but since infinity cannot be defined, infinity therefore does not exist which would mean that unlimited essentially does not exist, they are offering something that does not exist!!!!!!!!!
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Nightfall @ 27th Aug 03:38PM:
Re: I have never in my life
I agree Skellbasher.
Since the @home days, the public has had a thirst for bandwidth and high speed internet. This is why broadband has been growing slowly through the years. Today, it is all about more.
In the cell phone industry, it is all about more minutes or free unlimited incoming or unlimited data.
In the automotive industry, its about MPG or how fast the car can go and how it can control around those turns. Keep in mind that you can only go so fast on residential highways.
In the broadband industry, its all about the speed of the line. Unlimited has been removed from almost every major provider out there because of P2P and Torrents that run 24/7 on people's computers.
Now, if any broadband provider says there is a bandwidth limit per month, that would be tantamount to suicide because a lot of people have other options. So, instead of saying there is a limit, they will just plod along and hit those people who are using a lot of bandwidth.
I haven't seen a lot of bandwidth warnings to be honest. Most of the warnings I see are P2P related offenses. So which are there more of? I think if you take a look at the complaints, you will see MANY more warnings about P2P than people who are downloading 300gb in a night.
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anon @ 27th Aug 03:42PM:
Re: Yawn.
I agree, *yawn*
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braynes @ 27th Aug 03:41PM:
Re: I have never in my life
Hey RR how it going?
In most cases I am in agreement with you, What in your Opinion
is CC obligation to the Billing Account under the "TOS".(Please do not tell me to read it I asked for Opinion.
Thanks Bruce
PS just nosy I do not have them.
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TheGhost @ 27th Aug 03:53PM:
Re: I have never in my life
said by Rick :said by nklb :
$43/month? all told, I pay around $63 each month and that's for just the cable internet connection and no tv.
It's a shame there are no competitors in my market. Comcast is very unreliable and expensive here, but it is my only option.
You have the option of lowering that bill to 43.00. It's your choice that you don't.
And, even if it is 63.00 honestly, do you think that 2.00 a day is too much to ask for a company to provide you with all this connectivity at these kinds of speeds?
2.00 a day barely covers the cost of a soda these days.
This is one of the biggest values in the market today IMO.
Option to "lower" only if you subscribe to cable TV, which costs another $50-$75 a month. BTW, I consistenly ding phone companies for requiring phone service as well.
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xrobertcmx @ 27th Aug 04:08PM:
Re: I have never in my life
I don't think the complaint is that they kick people off for massive usage. In my case at least, the complaint is that they won't say what the limit is. I have Comcast, until FIOS is installed, and yes, I download stuff. Not a lot, but enough that I worry about it.
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AquaBlaze @ 27th Aug 04:15PM:
Re: I have never in my life
said by Rick :
300 gigs a month. Many of us won't use that in our entire LIFETIMES.
Many porn collections would beg to differ.
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AquaBlaze @ 27th Aug 04:18PM:
Re: Straw Man
said by Richard B :
This is a typical Star Man attack on Comcast because you are mis representing or redefining the trem unlimited. It is clear unlimited means unlimited access but not unlimited bandwidth. You are not to use you computer as a server period!
Er...I could easily bypass 300 GB per month if I really wanted to...even without running a server on my end.
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Eddyisgreat @ 27th Aug 04:33PM:
Re: Yawn.
But you're forgetting the point;
These days there are legitimate purposes for an average home user to use a substantial amount of bandwidth (Netflix Downloads? PodCasts? Gaming? VoIP?).
Why should average joe user have to sign up for a business account if he/she isn't using it for business purposes ??
A better question.
Would you trust comcast to make the distinction between "Business Bandwidth" usage and "Residental Bandwidth" usage, who will instantly assume that the home user should only send and recieve e-mail and browse "The Fan" on their homepage?
Not saying your wrong on this one, just opening the box.
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anon @ 27th Aug 05:17PM:
Re: I have never in my life
Huh? All this connectivity? That's what they're there for... Connectivity... Gone are the days of 1 computer in the house. Now people have multiple computers, Xboxes, iTunes, WoW, PSP, DS, and all the other network devices pulling data off of one home connection. This is the future. "Connectivity" is not a wonderous thing. It is a commodity, and the providers are scared that people think of it this way. It's not magic, nor is it special. Sorry "Comcast" Rick! ;-)
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Rick @ 27th Aug 04:45PM:
Re: I have never in my life
said by major marco :
I'm glad that you chose to appoint yourself as universal speaker for everyone under every circumstance, Rick.
I must have missed the part where I appointed myself that.
What I said was many of us don't download 300 gigs in our lifetimes...much less in one month.
I must have also missed the part where comcast advertises their service as an all you can eat buffet.
You seem hell bent on twisting not only my words..but Comcasts TOS as well.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
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binarycode @ 27th Aug 04:46PM:
Re: Look at this!!!
Infinity cannot be defined?
»dictionary.reference.com/browse/infinity
Whoops! ;)
This reminds me of a traffic ticket I once received. Some vandals removed a stop sign at a 3 way intersection in a small village. When I approached it appeared I had the right away as the other two had stop signs. I was promptly ticketed for running a stop sign that wasn't there. I appealed in traffic court and lost. The state's argument was that the stop sign had been put there and whether or not it was there when I drove through the intersection is irrelevant since it was supposed to be there.
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Eddyisgreat @ 27th Aug 04:52PM:
Re: Look at this!!!
In theory you are correct
however,
Data is (in theory) an unlimited item because data itself is not composed of matter; it can be destroyed and recreated at will (i'm probably wrong though),
therefore comcast has succeeded in rendering the Law of Conservation of Matter useless and has made a mockery out of our grade school textbooks...
this grinds my gears.
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binarycode @ 27th Aug 05:00PM:
Re: Look at this!!!
Data is energy.
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venussuz @ 27th Aug 05:31PM:
Another "abuser" of Comcast bandwidth
It's not only Peer to Peer and Bit Torrent users who are plagued by this problem. After my third month with Comcast I got a call that my use was excessive. I inquired how much I had used (he couldn't or wouldn't tell me) and what I could do to make sure I was within limits. There were no helpful suggestions, but I was able to figure that being on an online gaming site 12 or more hours a day, although not playing that whole time, and my daughter watching several videos a week from Netflix was the problem. Apparently the gaming site was transferring an unusually large number of packets and combined with 3 or 4 videos (~5 gig each) a week, I went over their unlisted limit. So I went back to DSL - though it's slower, I get no complaints about the amount of use.
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DaBears57 @ 27th Aug 05:48PM:
??
How is this news?? Everyone who visits BBR would know this.
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BryanOnFiber @ 27th Aug 05:57PM:
Reply
Get Fios
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anon @ 27th Aug 05:57PM:
Comcast is just being cheap
Now I know they have more infrastructure than a backbone provider (considering they have to drag a connection to your home), but even 300gigs at wholesale prices at a data center is no more than $9/month.
Like many have already posted Comcast just needs to own up and not call it "unlimited". I don't think too many people would have a problem buying their connection as a combination of speed and data transfered. e.g.
8Mbit Pipe/300gigs included
4mbit pipe/300gigs
8mbit pipe/100gigs
etc...
Cell phone providers do it all the time and no one seems to care. Its the flat out lying that a service is unlimited when it is DEFINITELY LIMITED, that they need to address...
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PolarBear @ 27th Aug 06:11PM:
Re: Are they still....
said by Fox McCloud :
Advertising their service as unlimited? Also, if their service isn't unlimited, they should advertise it as such, and also state the caps for that local market...
True, but also stated over and over again for the last few years, and very unlikely to change. :)said by theeinstein :
Agreed... Some one should drag there sorry butt to court! false advertising. That is pathetic!
Now that they no longer tout it as being "unlimited," it is not false advertising. It's simply deceptive and a lousy way to treat your customers.
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Loker @ 27th Aug 06:46PM:
Whats that Karl?
You say Comcast killed your mother?
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Richard B @ 27th Aug 07:40PM:
Re: Straw Man
You do not need torrents to download Linux distributions. How in god's name I download Ubuntu ISO for Ubuntu KDE and LAMP without problem, The caps are at 300GB or so How in hell one exceed that if the person is a compulsive downloader.
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hopeflicker @ 27th Aug 07:43PM:
Re: Straw Man
torrents is a legitimate way to transfer Linix files. Is it not?
--
People pray to God because they're told to.
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bmn @ 27th Aug 07:58PM:
Re: Look at this!!!
said by binarycode :
Data is energy.
I could dust off one the theoretical physics books I have and try to explain the paradox in that statement, but I don't think but maybe a few other people would understand it and I'm beat from work...
--
Prove it...
Save the Internet Time (NTP) service, use the pool.
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kinglou0 @ 27th Aug 07:58PM:
Re: I have never in my life
said by Nightfall :said by Asmodeus1 :
maybe you need to get real... ever heard of the phrase, "truth in advertising"...? if any isp says they have unlimited (and unasterisked) usage, then it is what it is... the presumption that you don't think someone should have 300gb of downloads or hell, even uploads is none of your concern... if comcast offers it and someone takes advantage of it, then what is the issue...? also, it's none of your business what someone does with their internet account now is it mrs. cravetts...?
Comcast has not advertised unlimited internet usage for over 3 years now.
Bull crap, the most recent promotion(s) advertising high speed says unlimited. The commercial is the ones featuring the roommates who schedule their internet time because they 're on DSL. During the ad, Comcast mentions it being unlimited service.
If Comcast wants to be weasels, why don't they just start saying unlimited access not service?
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anon @ 27th Aug 09:28PM:
Re: I have never in my life
Actually it is a bad analogy. This very thing happened to a friend's football team. They were eating at a chinese buffet on Dundas just south of Erin Mills in Mississauga.
The owners told them to leave, they refused, he called the cops. The cops showed up and asked what the problem was after which he told the manager never to call him for that again and to let them finish eating.
If you advertise a service and then can't provide it, that is called false advertising and is a poorly constructed business model. You don't blame the consumer because YOU didn't believe , think it would be used to its fullest or more importantly plan on honouring your advertisement which oddly enough seems to be acceptable practice. Lie to people them blame them for following through on YOUR promise.
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macrospect @ 27th Aug 09:43PM:
Is it so hard to...
Support that .01% of their heavy users? Do they really cause that much network congestion?
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The Way Out @ 27th Aug 09:46PM:
Re: Is it so hard to...
It's expensive supporting 0.01% of users using 50% of available resources.
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binarycode @ 27th Aug 09:57PM:
Re: Is it so hard to...
LOL!
That's comical. 99.99% of Comcast's users utilize less than 50% of the network's available resources combined, and the other 0.01% use 50%? If that's even close to being the case I'd say Comcast is SOL for having outsold it's bandwidth.
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hobgoblin @ 27th Aug 10:57PM:
Re: I have never in my life
"Your assertion that 300GB a month is more than one would use 'in a lifetime' is absurd. The internet is content; spend a couple of hours with a college kid spending time on Facebook and Youtube, and see how much data gets moved. It adds up faster than you think."
Agreed....Lifetime is a stretch.
I installed Net Limiter on my main machine in March.
I have used 35 Gb down and 4 Gb up.
I have a face book account...and I visit Youtube.
Face Book and Youtube are minimal traffic. Its the 24/7 downloading of content that no one has paid for that is the issue.
and you know it skell
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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SkellBasher @ 27th Aug 11:20PM:
Re: I have never in my life
Not attempting to imply that Facebook or Youtube are going to suck multiple GB, but it's going to generate more than 'normal' text based traffic.
And you know as well as I do that there are perfectly legitimate and legal applications that can eat up a good chunk of bandwidth. I downloaded 4 different Linux ISOs last week alone so I could see which one I liked best on my new laptop. That's a significant chunk there. If I got a letter from Verizon, I would flip shit. I can't tell you how many different applications I pull down to try out on my Windows box, and how many times I run apt-get on the other box. It can add up quick. 300GB quick? No issues with someone getting dinged for that. It's a shitton.
I have no issues with providers rate limiting or policing the known P2P traffic streams. Hell, tell me that I can only use 20MB of P2P traffic a month, and I'm fine with that too. I can use other methods that aren't construed to be below board.
But heck man, if they want a usage limit, tell folks what it is BEFORE hand. Offer up a Comcast branded tool to monitor their home usage, consider it a value-add. Give people the TOOLS to help themselves, and I'd bet a lot of people would.
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hobgoblin @ 27th Aug 11:29PM:
Re: I have never in my life
Skell You are an intelligent man.
Of Course those applications are gonna suck more traffic than posting on here.
You also know that the VAST majority go no where near the kind of traffic this Forum talks about.
You also understand how hard it would be to talk about "caps" and make 99% of the base understand.
Oh well.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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chris123 @ 27th Aug 11:59PM:
Re: I have never in my life
said by Rick :
seen anyone complain of being booted for downloading only 35gigs in a month.
300 gigs..that's a different story.
Isn't someone who downloads that much and expects Comcast to give it to them for 43 bucks a month similar to someone who visits an "all you can eat" chinese buffet for lunch..and proceeds to attach a chain to the back of their pickup..and the restaurants buffet table..and proceeds to drag the whole counter home with them?
But then, they come back and say.."but you told me it was all I could eat."
Nope.. More like All you can eat for 10.99 then when you go up for the second plate they say, we didn't think you'd eat that much, sorry you have to leave.
Its not about how much bandwidth these guys are using, its all about some hidden limit. Its deceptive to sell a service without an upfront specified limit which is in fact limited.
I suggest you guys switch to sbc er att. I use a boatload of bandwidth and have yet to hear a single peep from them.
T1 service in comparison to broadband stinks. Yes you get more upload speed generally but you only get a fraction of the download speed. With sbc dsl now I'm getting 6/608 or four times the download and a third of the upload. Plus even in the cheapest areas of the US we spend 400.00 per month for a t1.
--
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anon @ 28th Aug 12:04AM:
Re: I have never in my life
said by SkellBasher :
Not attempting to imply that Facebook or Youtube are going to suck multiple GB, but it's going to generate more than 'normal' text based traffic.
And you know as well as I do that there are perfectly legitimate and legal applications that can eat up a good chunk of bandwidth. I downloaded 4 different Linux ISOs last week alone so I could see which one I liked best on my new laptop. That's a significant chunk there. If I got a letter from Verizon, I would flip shit. I can't tell you how many different applications I pull down to try out on my Windows box, and how many times I run apt-get on the other box. It can add up quick. 300GB quick? No issues with someone getting dinged for that. It's a shitton.
I have no issues with providers rate limiting or policing the known P2P traffic streams. Hell, tell me that I can only use 20MB of P2P traffic a month, and I'm fine with that too. I can use other methods that aren't construed to be below board.
But heck man, if they want a usage limit, tell folks what it is BEFORE hand. Offer up a Comcast branded tool to monitor their home usage, consider it a value-add. Give people the TOOLS to help themselves, and I'd bet a lot of people would.
Dude, I normally use p2p to get Linux ISO files. I use torrents. That is completely above board!
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anon @ 28th Aug 12:04AM:
Re: Doesn't matter what percentage of their userbase is affected
said by moonpuppy :said by halfband :
The very small percentage of customers targeted are the ones who are expensive for the company to service. The company would be more than happy if they all became upset with comcast and changed service to a competitors network. This way the competitor gets the small percentage of high maintenance customers and comcast keeps the majority who are mostly profitable.
First off, not every area has a similar competitor for HSI service.
Second, when they get rid of the 1% that are downloading too much, then what happens when that doesn't take care of the problem? Boot another 1% and keep booting people until the problem subsides? :uhh:
It's not 1%. Only 1% of 1% exceed the limits, or 1 out of 10000.
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anon @ 28th Aug 12:12AM:
Re: Limits?
said by kingbobo :
Let's see...You can have this 12mb/sec Ferrari but you can only drive it in this little bity parking lot. Where's the AUTOBAHN????? ;)
Really bogus example.
More like using a Ferrari 12% of the time at full speed and parking it the other 88% while you eat Chinese food, sleep, work, watch TV, ...
Now the abuser drives the Ferrari at max speed well beyond 12% of the time.
Even a race car driver does not drive at max speed more that 12% of the time, for 1 month, I bet.
Many things in life have a duty cycle, most are not rated for a 100% duty cycle at max power.
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LeftOfSanity @ 28th Aug 12:50AM:
Re: I have never in my life
said by At Work :
Huh? All this connectivity? That's what they're there for... Connectivity... Gone are the days of 1 computer in the house. Now people have multiple computers, Xboxes, iTunes, WoW, PSP, DS, and all the other network devices pulling data off of one home connection. This is the future. "Connectivity" is not a wonderous thing. It is a commodity, and the providers are scared that people think of it this way. It's not magic, nor is it special. Sorry "Comcast" Rick! ;-)
Thats like saying, i just hooked up my light system (for my legal Linux Distro's, errr I mean my legal TOMATO plants, and got a 50 in plasma, why did my electric bill go up? I remember 25 yrs ago they said it was unlimited use?
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LeftOfSanity @ 28th Aug 12:53AM:
Re: I have never in my life
said by kinglou0 :said by Nightfall :said by Asmodeus1 :
maybe you need to get real... ever heard of the phrase, "truth in advertising"...? if any isp says they have unlimited (and unasterisked) usage, then it is what it is... the presumption that you don't think someone should have 300gb of downloads or hell, even uploads is none of your concern... if comcast offers it and someone takes advantage of it, then what is the issue...? also, it's none of your business what someone does with their internet account now is it mrs. cravetts...?
Comcast has not advertised unlimited internet usage for over 3 years now.
Bull crap, the most recent promotion(s) advertising high speed says unlimited. The commercial is the ones featuring the roommates who schedule their internet time because they 're on DSL. During the ad, Comcast mentions it being unlimited service.
If Comcast wants to be weasels, why don't they just start saying unlimited access not service?
must be your market. Pics please or it didn't happen.
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LeftOfSanity @ 28th Aug 12:55AM:
Re: I have never in my life
said by soldatenhund :
Actually it is a bad analogy. This very thing happened to a friend's football team. They were eating at a chinese buffet on Dundas just south of Erin Mills in Mississauga.
The owners told them to leave, they refused, he called the cops. The cops showed up and asked what the problem was after which he told the manager never to call him for that again and to let them finish eating.
If you advertise a service and then can't provide it, that is called false advertising and is a poorly constructed business model. You don't blame the consumer because YOU didn't believe , think it would be used to its fullest or more importantly plan on honouring your advertisement which oddly enough seems to be acceptable practice. Lie to people them blame them for following through on YOUR promise.
Link to local paper article or I call BS
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djrobx @ 28th Aug 01:13AM:
Re: I have never in my life
Why do Linux ISOs always come up in this argument?
Even if you downloaded 4 different full DVDR images of different distros to test with that's only around 16GB of data for the week.
Most of the linux distros I've played with are "net-live" which means I download a CD size image that installs enough of the OS to get going, with the rest downloaded from the Internet on-demand. Seems a lot more efficient than downloading a full DVD image just to try out a distro.
Even Windows Vista in all of its bloated glory doesn't consume a full DVD!
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ricep5 @ 28th Aug 01:15AM:
Re: Yawn.
said by CoxCable4 :
why don't they just offer a business class tier which offers truely unlimited transfer?
Comcast does offer business class. The tiers start at $79 and top off at $169 a month. You should contact your local Comcast sales office and ask to speak with a business sales rep.
However don't expect to see any SLA's over and above what they offer residential. The only 'bonus' is there is no cap and they have better upload speeds.
I had an outage that lasted a day and a half due to power failure at a node. They blamed the utility. The other outage lasted 2 hours was a DHCP problem at a business class only boundary router in Atlanta.
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robertfl @ 28th Aug 01:50AM:
Re: Is it so hard to...
Unlimited means to them is "always on"
but until they re phrase it, the customer is NOT responsible.
for their monthly use age.
-Rob
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notwrth10 @ 28th Aug 03:37AM:
Re: I have never in my life
I stopped at the title folks, besides he needs to work on that bit torrent throttling his employer decided to implement.
I am going to guess it was a big payday for Rick when they implemented that?
Said at team meeting:
big boss: "So rick, we just throttle this bit-torrent thing and our bandwidth problems go away?"
rick: Yes sir
big boss: thank you rick, you have always served us well. Here have this bonus on us!
rick: pleasure doing business with you!
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halfband @ 28th Aug 06:41AM:
Re: Doesn't matter what percentage of their userbase is affected
said by moonpuppy :
First off, not every area has a similar competitor for HSI service.
Second, when they get rid of the 1% that are downloading too much, then what happens when that doesn't take care of the problem? Boot another 1% and keep booting people until the problem subsides? :uhh:
I did not say it was fair. But from a business viewpoint, it makes sense to prune the user base a bit. You are correct that not everyone has a choice and they could extend it further. But if the telcos did not build out that is not the fault of comcast. And while moving the heavy users to thier competitors makes sense they don't want to take it too far or they will remove profitable customers too.
--
Registered Bandwidth Offender #40812
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fruhead @ 28th Aug 07:52AM:
Re: Whats that Karl?
said by Loker :
You say Comcast killed your mother?
Dropped a piano on her head.
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Nightfall @ 28th Aug 08:22AM:
Re: I have never in my life
said by kinglou0 :said by Nightfall :said by Asmodeus1 :
maybe you need to get real... ever heard of the phrase, "truth in advertising"...? if any isp says they have unlimited (and unasterisked) usage, then it is what it is... the presumption that you don't think someone should have 300gb of downloads or hell, even uploads is none of your concern... if comcast offers it and someone takes advantage of it, then what is the issue...? also, it's none of your business what someone does with their internet account now is it mrs. cravetts...?
Comcast has not advertised unlimited internet usage for over 3 years now.
Bull crap, the most recent promotion(s) advertising high speed says unlimited. The commercial is the ones featuring the roommates who schedule their internet time because they 're on DSL. During the ad, Comcast mentions it being unlimited service.
If Comcast wants to be weasels, why don't they just start saying unlimited access not service?
Link to proof in writing please.
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Kearnstd @ 28th Aug 09:44AM:
Re: Yawn.
gaming really doesnt eat that much bandwidth in itself, even with Ventrilo/Teamspeak i dont think a gamer sucks much more then a person using VPN and VOIP.
--
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Kearnstd @ 28th Aug 09:46AM:
Re: I have never in my life
well they should specify what excessive use is then, running torrents pinned out constantly(legal or illegal ones) is clearly more transfer then someone running 3 wow accounts, ventrilo and 128kbit netradio stream 18hrs a day.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports
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Homebrew1994 @ 28th Aug 10:49AM:
Such old news
If you click through all the links to the actual article, it refers to incident in 2004 to 2006 (maybe January 2007).
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anon @ 28th Aug 11:19AM:
Re: Is it so hard to...
I don't think I've ever had the displeasure of reading so many terrible analogies in a single thread...until now.
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lt_wentoncha @ 28th Aug 12:37PM:
Re: I have never in my life
Well, to end this "continual nonsense" Comcast should just publish their caps limits.
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AquaBlaze @ 28th Aug 12:48PM:
Re: I have never in my life
said by lt_wentoncha :
Well, to end this "continual nonsense" Comcast should just publish their caps limits.
But then in doing so, their unlimited bragging rights go out the window. As much as they'd like to play semantics with unlimited access vs. use, if people see clear caps, they see it as "not really unlimited".
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Nightfall @ 28th Aug 01:12PM:
Re: I have never in my life
said by AquaBlaze :said by lt_wentoncha :
Well, to end this "continual nonsense" Comcast should just publish their caps limits.
But then in doing so, their unlimited bragging rights go out the window. As much as they'd like to play semantics with unlimited access vs. use, if people see clear caps, they see it as "not really unlimited".
Once again....is there any link or print advertisement that shows that Comcast HSI is unlimited in anyway? Even reading their TOS clearly states that it isn't "unlimited".
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ppjones84 @ 28th Aug 04:04PM:
Joost...
I believe that using Joost consumes quite a lot of bandwidth over the course of one month. I remember complaints early on in the Joost forum about users being contacted by their ISPs because of too much usage.
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AquaBlaze @ 28th Aug 05:58PM:
Re: I have never in my life
said by Nightfall :
Once again....is there any link or print advertisement that shows that Comcast HSI is unlimited in anyway? Even reading their TOS clearly states that it isn't "unlimited".
Talk to any internet provider's sales, with or without caps. Its almost damn near reflexive for them to include "unlimited" with the bundle description. All I know is everywhere I've gone, speeds aren't advertised, but the introductory rate (along with the "unlimited") are as well. Wish I could find something for ya, but its almost harder to find big boards without the unlimited toting around our area.
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moonpuppy @ 28th Aug 08:59PM:
Re: Doesn't matter what percentage of their userbase is affected
said by halfband :
I did not say it was fair. But from a business viewpoint, it makes sense to prune the user base a bit. You are correct that not everyone has a choice and they could extend it further. But if the telcos did not build out that is not the fault of comcast. And while moving the heavy users to thier competitors makes sense they don't want to take it too far or they will remove profitable customers too.
It wouldn't be a problem except for the fact that Comcast does not want competition and actively fights against it.
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Nightfall @ 29th Aug 08:20AM:
Re: I have never in my life
said by AquaBlaze :said by Nightfall :
Once again....is there any link or print advertisement that shows that Comcast HSI is unlimited in anyway? Even reading their TOS clearly states that it isn't "unlimited".
Talk to any internet provider's sales, with or without caps. Its almost damn near reflexive for them to include "unlimited" with the bundle description. All I know is everywhere I've gone, speeds aren't advertised, but the introductory rate (along with the "unlimited") are as well. Wish I could find something for ya, but its almost harder to find big boards without the unlimited toting around our area.
Point is that I haven't seen a sign touting "unlimited" broadband in quite some time. Especially from Comcast, who I remember back in 2001 or 2002 would advertise it. Since then, nothing.
Yet there are boatloads of people here claiming they are still advertising it and that Comcast is made of up a bunch of lying bitches. Well, I haven't seen a lick of proof of a single ad that has come out in the last 4 years that has advertised "unlimited" broadband internet for Comcast.
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anon @ 29th Aug 03:42PM:
Re: I have never in my life
How is the consumer expected to keep their usage non-abusive if they don't have a definition of abuse? For the people who would define abuse as "That which causes degradation for other users", how exactly do you accomplish non-abusive use? I can tell you how I attempt to do this. I run QoS to throttle my connection back to the point where I only occasionally add 1 millisecond of latency between my cable modem and anything else. I Ping my gateway, ping Yahoo, and I am not adding latency for myself. This way, I should see the impact of my usage before any one else would.
Responsible traffic shaping at the ISP would be difficult to even notice, and would end my need to throttle my connection, which I only do to be sure I am not dragging the neighborhood down. I am a responsible netizen.
The definition of abuse needs to be stated by the ISP. If it is stated as something similar to "Don't negatively impact other users", and I am doing everything that can be done on this end of the wire to be sure I am not abusive per their definition, I should have nothing to worry about, right?
I did about 80GB of transfer this month, and I put in real effort to make sure that my usage doesn't impact anyone negatively, using everything I can use on my end of the wire. Someone tell me, am I abusing my connection? If so, explain to me how I would go about knowing if I was abusing it, beyond what I am already doing.
And why should I bother when my ISP won't help?
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lt_wentoncha @ 29th Aug 01:40PM:
Re: I have never in my life
said by Nightfall :said by AquaBlaze :said by Nightfall :
Once again....is there any link or print advertisement that shows that Comcast HSI is unlimited in anyway? Even reading their TOS clearly states that it isn't "unlimited".
Talk to any internet provider's sales, with or without caps. Its almost damn near reflexive for them to include "unlimited" with the bundle description. All I know is everywhere I've gone, speeds aren't advertised, but the introductory rate (along with the "unlimited") are as well. Wish I could find something for ya, but its almost harder to find big boards without the unlimited toting around our area.
Point is that I haven't seen a sign touting "unlimited" broadband in quite some time. Especially from Comcast, who I remember back in 2001 or 2002 would advertise it. Since then, nothing.
Yet there are boatloads of people here claiming they are still advertising it and that Comcast is made of up a bunch of lying bitches. Well, I haven't seen a lick of proof of a single ad that has come out in the last 4 years that has advertised "unlimited" broadband internet for Comcast.
So then they should post their caps, by regional market, if necessary. How hard is it to put together a page to do that?
--
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yulek @ 29th Aug 06:51PM:
Re: I have never in my life
said by Rick :
300 gigs a month. Many of us won't use that in our entire LIFETIMES.
Much less in one month.
Can we get real?
check out amazon's s3 service and jungledisk and others who use it. i back up to jungledisk. i have 50GB of data that i backed up to jungledisk (photos and music (legit, thank you) mostly). a full backup to jungledisk would be 400Gbs. oops.
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KAD Imaging @ 29th Aug 07:34PM:
Re: Joost...
So I wonder what they will do once people start actually using Netflix's online movie service (and Blockbuster's that you know is coming) as well as the NFL online users and everyone else.
I'm to lazy to calculate the data rate of a 1Mbps stream from the NFL or even how big the Netflix online movies are (600MB? 1GB? more?) But I can safely estimate that downloading and watching 1 movie/night would slam you against the inviso-cap pretty quick. :uhh: So glad I left Commiecast.
Yep, I'll just site back and enjoy my 6000 DSL connection that sits on limewire & BT 24/7.
(Crapcast if your reading this...KISS MY $#!@#$!~@% A$$!! :mad:)
--
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SportCompactMiami.com
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anon @ 29th Aug 11:11PM:
Bandwidth and reliability
I would be happy if Comcast could just maintain reliable service ... maybe 99.9% "UP" time? Everytime I have something important to do on my system, Comcast goes down! And usually when they come back up I have lower download speed than typical dial-up, for about 24 hours. I'm in Fort Myers, FL.
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XtremepH @ 30th Aug 11:19AM:
no letter here
I've used Giganews for roughly 10 months now with an average monthly downloads at 142GB per month. Most ever used was 321GB and last month I hit 203GB second highest. I roughly download 5gb - 10gb max a month from Bit torrent or rarely mIRC. Never seen a letter from Comcast during my entire 3 years of service with them. I think I may test out the max next month and report back.
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Budo7 @ 30th Aug 02:38PM:
Re: I have never in my life
Some months I go over 300 gigs, and others maybe 3 gigs. It depends on what I am doing. I do some stuff for a game company, and when we are hot and heavy into testing, I may download a new build each night, at 2-5 gigs a night. As with most things, they come in 3 so when I am testing it is usually 3 games at onces. So I can go over 450 a month. I have lol however I have never been cut off, nor have I gotten a letter.
I may have 1 month in 3 that I download that much, but it happens. So I have no complaints with Comacast.
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Nightfall @ 30th Aug 03:40PM:
Re: I have never in my life
said by lt_wentoncha :
So then they should post their caps, by regional market, if necessary. How hard is it to put together a page to do that?
What does this have to do with people saying the Comcast advertises "Unlimited" service and yet not an ounce of proof has been shown to substantiate it?
I am all for Comcast revealing these caps. I am sure people from other ISPs who have gotten bandwidth warning letters would like to see the same responses from their respective providers as well. This is far deeper than just a Comcast issue.
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lt_wentoncha @ 30th Aug 04:06PM:
Re: I have never in my life
said by Nightfall :said by lt_wentoncha :
So then they should post their caps, by regional market, if necessary. How hard is it to put together a page to do that?
What does this have to do with people saying the Comcast advertises "Unlimited" service and yet not an ounce of proof has been shown to substantiate it?
I am all for Comcast revealing these caps. I am sure people from other ISPs who have gotten bandwidth warning letters would like to see the same responses from their respective providers as well. This is far deeper than just a Comcast issue.
I'm not sure why you're still hung up on the issue. The way I see it, they've advertised that they were unlimited for a while. They stopped advertising that as you've mentioned, but don't advertise the fact that it is indeed limited. Perhaps they don't want to clarify the presence of caps fr fear of loss of revenue, but if they were as zealous about clarifying their caps as they were about their unlimited service in the past these complaints wouldn't keep popping up. So this will continue to be a perennial issue until Comcast or any other ISP with caps clarifies their policies. Until then, see you next week in another ISP hidden cap complaint thread.
--
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anon @ 31st Aug 11:31AM:
I was wrongfully booted off of Comcast last week
Comcast claimed that I used 450+ GB in June and 550+ GB in July so on August 18th I was booted from Comcast's internet service.
I was never given the letter however I was called and in a 10 second conversation told to cut down my usage with no quotes on how much usage I've been using up.
1800COMCAST (and 1-856-324-2025) will not help me out or review my case and told me I have to wait 12 months....they say this issue is not escalatible and no manager will help me out.
I definately did not use up this much bandwith and comcast wont even review my case or even monitor my system. I am not wireless and there is no way someone could have hacked into my PC....but comcast doesn't care.
HELP! Anyone else deal with this and actually get somewhere with Comcast?
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anon @ 1st Sep 08:44PM:
Re: I have never in my life
As stated by so many people, the amount of bandwidth usage is highly dependant on what your form of employment, and conditions at home are. I work from home....and as such I have 3 computers and 2 servers on 1 network running through a 6th computer to monitor use among other things. Depending on what I'm doing, I might use 16gb in a day, or 16 mb of bandwith. I personally think Comcasts service is craptastic due to the fact that it's overpriced; $70 for what I got, plain ol' internet access, and a top speed of actually 3mb/s, not the advertised 7, which was the reason I switched to fiber.
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anon @ 10th Sep 05:22PM:
Re: I was wrongfully booted off of Comcast last week
I think that's the probably. You won't get anywhere with Crapcast is because they don't care. Save yourself the trouble and switch to a different connection....you got FIOS in your parts?
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