U-Verse Hits Northeastern Illinois - Bundle pricing for new 10Mbps tier updated
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U-Verse Hits Northeastern Illinois
Bundle pricing for new 10Mbps tier updated
(old news - 10:10AM Monday Jan 28 2008)
tags: dsl · Video · competition · coverage · business · bandwidth · TVIP · AT&T U-Verse
AT&T today announced they're launching their U-Verse VDSL & IPTV service in Northeastern Illinois; specifically in parts of more than 175 local communities, including Bellwood, Buffalo Grove, Crystal Lake, Dolton, Elmhurst, Harvey, Hoffman Estates, Melrose Park, Oak Lawn, Orland Park, River Grove, St. Charles, Waukegan and others (our users have posted a complete city list here). St, Charles, you might recall, was one of three communities that battled AT&T for the right to build their own fiber network.

Additional detail on DVR rentals, their channel lineup and AT&T's qualification tool are available at the U-Verse website. As always, your questions about the service can be answered by the helpful folks in our U-Verse forum. We're noticing that AT&T has changed their pricing somewhat with the upcoming launch of a faster 10Mbps tier (named "Max") that should be officially available this Friday:

Click for full size
Broadband speeds:
•Elite: 6Mbps/1Mbps
•Pro: 3Mbps/1Mbps
•Express: 1.5Mbps/1Mbps
•Max: 10Mbps/1.5Mbps

Channel lineups:
•U-Family: 50 channels
•U100: 100 channels
•U200: 190 channels
•U300: 240 channels, 34 premium channels
•U400: 300 channels, 49 premium channels

Click for full size
Bundles (Express/Pro/Elite/Max per month):
•U-family: $69/$74/$84/$99
•U100: $69/$74/$84/$99
•U200: $84/$89/$99/$114
•U300: $104/$109/$119/$134
•U400: $124/$129/$139/$154

The company recently launched their new VoIP service, dubbed U-Verse Voice. So far it's only available in the Detroit area as the company continues to work out the kinks.

Related:
  1. AT&T IPTV Launches In Fifteenth Market
  2. AT&T Sets New U-Verse Goals
  3. U-Verse Voice Launches In Austin, San Diego
  4. AT&T U-Verse Expands In Atlanta
  5. AT&T Offering Dual U-Verse HD Streams In St. Louis
  6. Dual HD Stream U-Verse Expanding
  7. Investors Review Positive U-Verse Developments
  8. AT&T Completes Whole Home DVR Upgrade
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page: 1 · 2
OSUGoose @ 28th Jan 10:02AM:
Uverse Max

I have to sat 10/1.5 isent that bad, just wonder what the distance limit will be on it. Looks like maybe at&t is gonna start delivering, after being thrashed on so much for what they've dont thus far.

P.S. Cue comcast rick in 5.......4......3.......2......1.....
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Raptor @ 28th Jan 10:04AM:
The name game....

Gah, damn marketing department. Possibly the least descriptive, most confusing naming scheme ever. Pro, elite, max, express? How are you supposed to differentiate between which is which?

And I can see how U100 = 100 channels, but from there, the U-Verse math team fails.

Needs more X's in the name I guess. :p
--
....where's my fiber?
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kaila @ 28th Jan 10:14AM:
Finally!!!

Hope installs go smoothly and quickly for all you guys ordering service. I live in the town next to Buffalo Grove which AT&T hasn't served DSL, so I'm a bit jealous.
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ztmike @ 28th Jan 10:16AM:
Prices?

So whats the new prices on the internet side only?

*I feel that atat should give more upload speed for the faster download tiers..but that's just me..
--
"I am the worst president in U.S history, I'm either stupid or dumb most of the time, but people still believe me." George W. Bush
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ender7074 @ 28th Jan 10:20AM:
Expensive.

They just launched Uverse here in St. Louis too. I looked into it. It was about ten bucks more than my cable TV and internet not to mention that the internet speed was slower on Uverse. I was really looking forward to this but its just more of the same... Had it been cheaper Charter would have been given the boot but sadly its not the case.
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anon @ 28th Jan 10:22AM:
Or.....

You can get fios 15/15 Mbit for 64 a month
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BabyBear @ 28th Jan 10:24AM:
Its U-niVersel!

Ah, I see U-verse is finally available(website says my town is Live). Still think since my address is plastered all over our box should get discounted service. :p Can you copyright an address yet? ;)

While its nice to see another 'choice' looks like U-Verse still leaves a lot to be desired. Still have just under a year left with AT&T/DISH bundled discount deal to go, so probably just as well give time for them to work out all those kinks. :)
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XBL2009 @ 28th Jan 10:25AM:
What a joke!

Just gives us all fiber and stop with the games already.
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tacoma @ 28th Jan 10:35AM:
Re: Prices?

You can't get internet only with this Uverse setup. Bundles ONLY!

At least in my area.
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bogey780 @ 28th Jan 10:40AM:
Re: Expensive.

Really? Around here Charter just lowered their prices but up till then their lowest speed tier cost as much as BellSouth's fastest. And their cost for basic TV wasn't exactly cheap either. Now their prices are closer to AT&Ts in this area.
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morbo @ 28th Jan 10:44AM:
Re: Prices?

I've heard that if you order the bundle then cancel the tv portion you get to keep the internet side. no experience, but i think i've read it somewhere.
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BabyBear @ 28th Jan 10:46AM:
Huh?

"Monthly $10 HD Technology Fee applies."

$10 just to have HD eh? :mad: Couldn't name it "HD Cost Recovery Fee"?

Come on ditch the f'ing fees already!

" I have an HD enabled TV, I want to purchase HD content $10/month
Each U-verse TV requires a receiver. How many receivers do you need? You get one TV receiver with a DVR and two additional receivers for no additional charge. You can get a fourth, fifth and sixth receiver for $5 each per month."

So 1 HD-TV in your house costs you $10 extra. Pfft. :huh:

Edit: To add total of 42 HD channels available, including locals and info channels.

Edit2: Attach PDF of Line-up for anyone wanting a quick peek.
U-Verse Line···cago.pdf
Chicago Area U-Verse Package Lineup
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RadioDoc @ 28th Jan 10:56AM:
Re: Uverse Max

If you can get it at all you'll be able to get "full speed" on the broadband Internet part.
--
Toolmaster of La Grange.
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RadioDoc @ 28th Jan 10:58AM:
Re: Huh?

Comcast does the same thing...
--
Toolmaster of La Grange.
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NowVOIP @ 28th Jan 11:03AM:
Damn Uverse Website

It says it's not available for my phone number yet, but I have a VRAD just down the road. And when i look at channel line-up for my zip code, 60073. I get a line-up. Bah!
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jgkolt @ 28th Jan 11:11AM:
my plan

i have the u200 with hd channels and the 6mbps down and my plan is 89 a month. so they raised prices.
--
3 free for you/3 free for me: Free Stock Trades : PM Me
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anon @ 28th Jan 11:15AM:
Re: Uverse Max

Hey Doc, do you know if the avaliability checker is update on the site? I can't find address that are avaliable but I know where boxes are and NONE of the addresses by them are?
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anon @ 28th Jan 11:25AM:
Qwest DSL

Pricey, I get 6m Down and 1m up for $39 per month from Qwest.
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bshelly @ 28th Jan 11:28AM:
Not available in Schaumburg???

I haven't seen any VRAD's around Roselle Road and Weathersfield Way or west of Roselle Rd. along Weathersfield Way, so I guess I shouldn't be surprised. AT&T, WTH?
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hogrunr @ 28th Jan 11:30AM:
Re: Charter and raised prices

Except with Charter you pay ridiculous equipment fees...$10 for HD content is a standard price across all providers (dish and DirecTV you have to have an 18month-2yr contract to get HD)

They really raise the prices, technically they dropped the bundle discounts as of mid feb.
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ossito16 @ 28th Jan 11:36AM:
Re: Uverse Max

I don't see Harvey getting this at all. Most of the southern suburbs of Chicago are old and have very old telephone copper. Which means high signal-to-noise ratios. I lived in Harvey and it was a nightmare to get idsl let alone some super speed trick vdsl. Until At&t solves the distance problem this is not going to take off at all and Comcast will maintain its death grip on Chicago and surrounding areas
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hogrunr @ 28th Jan 11:36AM:
Re: Damn Uverse Website

Well you know, that VRAD probably doesn't service your entire zip code.
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NowVOIP @ 28th Jan 11:39AM:
Re: Damn Uverse Website

Yeah, but it's only a block away.
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anon @ 28th Jan 11:48AM:
Re: Uverse Max

Oddly enough there is one I think is in Robins, it could be blue island but it rights near Robins.
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anon @ 28th Jan 11:42AM:
Re: Damn Uverse Website

Don't bother calling the 800 number on the uverse site either. THey tell you demand is too heich and call back later.
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dishrich @ 28th Jan 11:45AM:
Re: Huh?

Not to mention so do BOTH satellite providers...
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hogrunr @ 28th Jan 11:46AM:
Re: Damn Uverse Website

Fiber doesn't use the shortest path, it uses a looped path to cover as many customers as possible. 1800-288-2020, ask for Uverse Customer service and it will put you through.
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morbo @ 28th Jan 11:50AM:
give me a reason to switch


besides hating Charter, what reason or reasons should I take into consideration when thinking about switching to U-Verse?

-combined bill! who cares.
-faster dsl speeds. plus+
-price. price isn't different enough from what I currently pay.
-risk. new service = i get to work out the bugs.


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battleop @ 28th Jan 11:53AM:
Must have hired the Comcast Marketing Group.

U400: 300 channels, 49 premium channels

300+49=400?
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Matt @ 28th Jan 11:54AM:
U100 = Good Deal

The U100 package (depending on channels) looks like a good deal.

I pay $59 for Satellite TV and would pay $49.95/month for equivalent internet speeds. So their price point looks great. It's a subpar product to DirecTV and my internet provider, so $99 is a good place to start. I'm sure this is to entice customers while they fix the TV side of things, only to jack the pricing later.

I'm curious why the family package isn't any cheaper?

Also, does all the U talk have any one else thinking of German U-boats? :D
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en102 @ 28th Jan 11:56AM:
Re: Expensive.

I agree that its expensive:

I have what's roughly equivalent to U300/Pro
Uverse = 109

I pay: $61.97 (including tax/fees) for DTV + $24.95 for DSL ($26.88 including tax/fees)
Total = 86.92 AFTER taxes

Ok - to be 'fair', I'll add in POTS/Uverse VoIP

Uverse = 139 for Pro + Voice + U300 (not including tax/fees)
My total = 61.97+24.95+$57 (all include tax/fees) = 143.92
--
Canada = Hollywood North
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hogrunr @ 28th Jan 12:03PM:
Re: Expensive.

that's not including the $10 bundle discount for Uverse either.
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BF69 @ 28th Jan 12:05PM:
How much of Lake County?

I used to live up there. My dad still lives in Lindenhurst. I have an unlce in Wadsworth. I wonder if they are included.
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dslwanter @ 28th Jan 12:07PM:
Good

Good to see they're starting to offer a 10mbps. That would entice me to want it over current cable offerings.
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en102 @ 28th Jan 12:12PM:
Re: Expensive.

The bundle _should_ take care of the fees/taxes

Also, there appears to be a discrepency between the pricing posted with the 10/1.5 and existing pricing

From uverse.att.com
The image posted above has higher prices for all the bundled tiers.

--
Canada = Hollywood North
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anon @ 28th Jan 12:15PM:
Crap Monkies

So I called and asked for customer serivce instead of orders and they say that it isn't avaliable. They gave me some guff about not all vrads working and that they have to have 3 months of testing data before they'll start selling it.

I know my phone goes into that closet and I know that the vrad has been there for a while, months.

So...CRAP!!! I'm bummed out, I'm going to go do some work now.
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BabyBear @ 28th Jan 12:21PM:
Re: Huh?

So if Comcast, Dish & DTV all jumped in a lake AT&T would too eh? ;)
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billybobthor @ 28th Jan 12:22PM:
ordered

Just ordered my service and I live in Volo ( Near Fox Lake) have a Thursday install I can not wait to tell Comcrap to f off
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BF69 @ 28th Jan 12:26PM:
Re: Crap Monkies

said by Mr Anon :

So I called and asked for customer serivce instead of orders and they say that it isn't avaliable. They gave me some guff about not all vrads working and that they have to have 3 months of testing data before they'll start selling it.

I know my phone goes into that closet and I know that the vrad has been there for a while, months.

So...CRAP!!! I'm bummed out, I'm going to go do some work now.
At least you should get it soon. Where I live I'll get it maybe in 20 years.
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koolkid1563 @ 28th Jan 12:31PM:
Re: Uverse Max

To add to that, if you can get U-verse at all (as in installed), you can get any internet and TV package you want.
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dwhayden @ 28th Jan 12:33PM:
Re: Uverse Max

No Way I'll be able to sell my wife on Uverse. It's too expensive!!!

I currently have AT&T Dish Network with Elite Dry DSL. The comparable package with UVERSE is more that $15 more per month. If I want MAX (Which I DO!!!!) is more than $30 more per month.
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koolkid1563 @ 28th Jan 12:42PM:
Re: Or.....

If you are in a VZ area that is...VZ and AT&T typically are not in the same market in direct competition. I wish, but it just isn't going to happen.
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jefash @ 28th Jan 12:55PM:
Re: Uverse Max

I had u-verse installed saturday, I wanted to cancell today, but the wife likes it. I have the u300 package with the elite internet, internet is great, I dont have the high pings other people talk about, but my ping is always 38-39, never varies more than a couple ms, but the BIG downside is the High Definition quality, they shouldnt be able to call it HD, it's barely DVD quality, gone are seeing pores on peoples faces, or noticing fine detail, its like it has a slight blur filter(due to heavy copression)

but the channel line-up is good, and so is internet, but HD=teh suxors
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en102 @ 28th Jan 12:58PM:
Re: Huh?

You better believe it!

I Comcast and Time Warner charge $40/month for VoIP, AT&T isn't going to charge $30... they also charge $40!
--
Canada = Hollywood North
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jester121 @ 28th Jan 01:00PM:
That 'splains it, Lucy...

I was wondering why Comcast sent me an e-mail last week graciously offering to upgrade me to 16/2 for just $10 more per month. :)
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fatmanskinny @ 28th Jan 01:29PM:
AT&T Re-Verse?

I hope it hits in Atlanta, GA soon so I can try it out and compare to Comcast-Off. I am a little concerned over the pricing but if I can get decent service comparable to cable, I may be game for the 10MB/1.5MB package.

Does anyone know if they have invisi-caps on their internet?
--
The only place where Success comes before Work is in the dictionary.
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scooby @ 28th Jan 01:32PM:
Re: Not available in Schaumburg???

There is a vrad in Schaumburg not far from barrington and golf. It does not appear to be live though. It has power but all known addresses in the area show not available.

Those that claim AT&T is "cherry picking" are definitely wrong. Nothing in the parts of Schaumburg I checked, Elgin, Algonquin, Lisle, or Naperville.
--
Ron Paul 2008 - Hope For America - »www.ronpaul2008.com/

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bshelly @ 28th Jan 01:41PM:
Re: Not available in Schaumburg???

Something I just thought of...

Schaumburg, Elgin and Naperville are served by WOW! Internet & Cable in addition to Comcast. So I wonder if that has anything to do with it. Maybe because WOW! was originally Americast, from Ameritech (now AT&T), perhaps AT&T is not allowed to offer a competing service for a set period of time and that time limit hasn't yet expired.

It's just a thought, not sure if that is the case though.
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kcblack @ 28th Jan 01:51PM:
But still not available in Chicago proper...

Still not available in the city of Chicago..

I live about 800 ft from the CO near Wrigley Field.

You'd think they could put their own equipment in their own building.

Kevin
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anon @ 28th Jan 01:58PM:
Re: But still not available in Chicago proper...

Its more complicated than just ploping down equipment and chicago is a beast into it's self. I'm actually instered in what they'll be doing for chicago.
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GdotMikeL @ 28th Jan 02:10PM:
Re: Not available in Schaumburg???

Schaumburg was one of the communities that banded together to keep ATT from building VRADs in their towns. So, its available in Hoffman Estates (Barrington and Golf is in Hoffman Estates), but, not in Schaumburg, Roselle, nor other places... yet.
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RadioDoc @ 28th Jan 02:11PM:
Re: Uverse Max

said by ossito16 :

I don't see Harvey getting this at all. Most of the southern suburbs of Chicago are old and have very old telephone copper. Which means high signal-to-noise ratios. I lived in Harvey and it was a nightmare to get idsl let alone some super speed trick vdsl. Until At&t solves the distance problem this is not going to take off at all and Comcast will maintain its death grip on Chicago and surrounding areas
The "distance problem" is "solved" by placing the equipment within 5000 feet of the customers. That's the whole point of it. The age of your copper is not the issue...although the maintenance (or lack thereof) certainly plays a role over time. I would guess that most of Harvey is newer than most of La Grange.
--
Toolmaster of La Grange.
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RadioDoc @ 28th Jan 02:13PM:
Re: Uverse Max

The availability checker is up and running, but they are just starting to light up the Chicagoland area so the "yes" responses are quite limited at the moment. None of my numbers qualify yet, but I knew that already since the equipment I've seen around here is not operational yet.
--
Toolmaster of La Grange.
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hayabusa3303 @ 28th Jan 02:15PM:
Re: Crap Monkies

where i live i cant get dsl still (thanks at&t). I could forget about either or.
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hogrunr @ 28th Jan 02:16PM:
Re: Damn Uverse Website

You are right about that. I live in Houston (Texas is allowed to tax on internet) and I only pay about 5 dollars in taxes and fees.
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BF69 @ 28th Jan 02:35PM:
Re: Uverse Max

said by jefash :

I had u-verse installed saturday, I wanted to cancell today, but the wife likes it. I have the u300 package with the elite internet, internet is great, I dont have the high pings other people talk about, but my ping is always 38-39, never varies more than a couple ms, but the BIG downside is the High Definition quality, they shouldnt be able to call it HD, it's barely DVD quality, gone are seeing pores on peoples faces, or noticing fine detail, its like it has a slight blur filter(due to heavy copression)

but the channel line-up is good, and so is internet, but HD=teh suxors
You can cancell the Tv part and still keep the internet.
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dslwanter @ 28th Jan 02:37PM:
Re: Or.....

said by pv8man999 :

You can get fios 15/15 Mbit for 64 a month
But this isn't about fios, is it? Heading says U-verse. I'll take the 10mbps bundle any day.
--
"You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com.
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Paulg @ 28th Jan 03:15PM:
Same price?

from the article...

Bundles (Express/Pro/Elite/Max per month):
•U-family: $69/$74/$84/$99
•U100: $69/$74/$84/$99

Are the packages really the same price, or is that a typo in the story?
--
I refuse to have a battle of wits with an unarmed opponent.
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CUBS_FAN @ 28th Jan 04:01PM:
Re: But still not available in Chicago proper...

It'll cost a pretty penny to try installing VRADS on the streets of Wrigleyville. If there is DSL be happy with that
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odreian615 @ 28th Jan 04:10PM:
Re: Must have hired the Comcast Marketing Group.

The rest maybe filler channels like music
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Joe12345678 @ 28th Jan 04:18PM:
Re: U100 = Good Deal

U200 has alot of sports channels. 4 espn + alts as well as NFL and big ten.

and they have a lot more HD channels then wow!.
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wolves01 @ 28th Jan 04:47PM:
Not available here

Still no DSL available at my Crystal Lake address, let alone TV.
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insomniac @ 28th Jan 05:57PM:
Re: Not available in Schaumburg???

said by bshelly :

Schaumburg, Elgin and Naperville are served by WOW! Internet & Cable in addition to Comcast. So I wonder if that has anything to do with it. Maybe because WOW! was originally Americast, from Ameritech (now AT&T), perhaps AT&T is not allowed to offer a competing service for a set period of time and that time limit hasn't yet expired.
Doubt it. There's a VRAD on the corner by my apartment in Naperville, but I can't get service (yet). I also can't get WOW where I live due to an old landlord exclusivity agreement; despite the fact that agreement is no longer enforceable, WOW isn't expanding right now.

I do know that the Naperville city council fought with AT&T back before the statewide franchise was signed, in a similar way that Geneva did but not quite to that extent. I'm inclined to think there's more than a non-compete clause at work here.
--
If everything seems to be going well, you've obviously overlooked something.
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anon @ 29th Jan 12:15AM:
Re: But still not available in Chicago proper...

True, what I expect them to do is try the pole version or maybe an even smaller version in their vaults... that or I don't know.

One thing about Chicago is their cabling seems more discrete. In Oak Lawn (where I am now) We have less discrete wiring as in we have many wire centers around everywhere, so many that you start to not notice them less you are hunting them like I have been. So ever few blocks in different directions you see a wiring closet, or you might not see it but its there. In chicago I think most equipment like that is in the ground vaults on the polls or in buildings. I don't know how friendly Chicago would be to this technology. One thing I do think is that THEY WILL NOT HAVE THEM ON THE STREETS!
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benc @ 28th Jan 09:17PM:
I Can't Believe It

So, north-east IL gets it, but we don't.

I originally thought that it was because the state of IL didn't provide the franchise for AT&T, though I could be wrong.

It's why that although I live in a St. Louis suburb on the IL side, I can't get it.

St. Louis, on the MO side has it, and now Chicago has it. But everywhere else in IL that's AT&T land doesn't have it. Argh.

Right now I live in an apartment where no DSL is available, and it's in a town that's only partially served (southern part of this town, closer to the C.O.). Plus of course no U-Verse either.

So, all I have is a single POTS line via AT&T, and Internet via Charter, which for what I get is more expensive than what AT&T offers. But, I'm stuck with Charter.

Charter Business HSI: $67 for 1.5M/256k, Static IP, one-year contract.

If I could get DSL I would get this instead:
AT&T DSL w/ Static: $70 for 3.0M/512k, Static IP, mo-to-mo. $55 with a one-year contract. It's $5 cheaper for the 1.5M/384k version, if C.O. distance is an issue.

At least I have Charter, or else I'd have to get this:
Second POTS line dedicated for Dial-Up ($25) + Dial-Up account ($5) = $30 for dial-up.

I could've have chosen the cell phone network route, but that's very expensive for what you get, since I would be paying for a feature I don't need (mobility).
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Joe12345678 @ 28th Jan 10:20PM:
Re: Crap Monkies

Where are the local sub channels?
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kcblack @ 29th Jan 10:34AM:
Re: But still not available in Chicago proper...

Why would you install a VRAD on the street when the CO is 500 feet (Or less away). I'm not sure of the VRAD distances but good lord, for locations close to the CO, you'd put the equipment in the CO itself.

Kevin
--
"Because we’ve invested over $4 billion in building our MegaBand network so you can enjoy the internet the way it was intended to be – fast and uncapped." (RCN marketing Promo)
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ihaddsl @ 29th Jan 01:28PM:
Re: I Can't Believe It

My suburb (Evanston) is listed, but I can't find any addresses that actually show as available here. Anyone from the area actually able to get service?
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CUBS_FAN @ 30th Jan 04:38PM:
Re: But still not available in Chicago proper...

said by kcblack :

Why would you install a VRAD on the street when the CO is 500 feet (Or less away). I'm not sure of the VRAD distances but good lord, for locations close to the CO, you'd put the equipment in the CO itself.

Kevin
Being 800ft from the CO must be sweet for the bandwidth of DSL but I see you have RCN. Are they a good company? Where I live I'm out of range by about 3,000 feet, and over the past 4 years I've been begging AT&T to roll out something remote but the demand is too small for a major project like that.
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anon @ 31st Jan 11:43AM:
Re: Uverse Max

3000 feet max is the distance limit
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anon @ 31st Jan 10:52PM:
u suck att

uverse service is such a joke. i can only watch one HD channel at a time? u gotta be kidding me...and only 6mpbs internet? hahahah
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anon @ 7th Feb 04:24AM:
Re: Huh?

did you say it was available in BI? I checked online and it says unavailable. I live right near 127th at Western and I thought we would get it
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bakalao2k @ 12th Feb 08:15PM:
Re: But still not available in Chicago proper...

I wish this service was available in the city. I'm not very far from the CO near Carmen/Clark St
--
"Don't hate the player, hate the game..."
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CUBS_FAN @ 13th Feb 01:33PM:
Re: But still not available in Chicago proper...

Uverse installations are being deployed on the outskirts of Chicago and its neighboring suburbs. I'm near Lincolnwood which is on the list, and your neighborhood of Andersonville has no suburbs within the vicinity.
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